# The KNOWLEDGE Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about The KNOWLEDGE Software - reviews, pricing plans, popular comparisons to other Knowledge Management products and more.

Source: https://www.capterra.com/p/10005072/The-KNOWLEDGE

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# 

 The KNOWLEDGE Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

The KNOWLEDGE

## What is The KNOWLEDGE?

NIKKEI The KNOWLEDGE - DX is software that provides digital transformation capabilities to businesses. The system enables companies to leverage artificial intelligence, data analytics, and other emerging technologies to drive innovation and optimize operations. Key features likely include machine learning, data visualization, process automation, and more to help companies digitally transform their business.

## What is The KNOWLEDGE used for?

[Knowledge Management](https://www.capterra.com/knowledge-management-software/)[Content Management](https://www.capterra.com/content-management-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

¥35000

Flat Rate, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for The KNOWLEDGE?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://nkbb.nikkei.co.jp/km/&name=The KNOWLEDGE)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### The KNOWLEDGE

5.0 (1)

VS.

[4.5 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting Price

¥35000

Flat Rate, Per Month

Starting Price

$19

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.5 (3,399)

Value For Money

4.0 (1)

Value For Money

4.4 (2,786)

Customer Service

2.0 (1)

Customer Service

4.5 (2,970)

## The KNOWLEDGE alternatives

[4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (182)](https://www.capterra.com/p/165150/livepro/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## FAQs about The KNOWLEDGE

Overview

### What company size and specific industries is The KNOWLEDGE built for?

The KNOWLEDGE is designed for tech-savvy business professionals, data scientists, AI specialists, and industry experts across companies of various sizes. It fits organizations that need support for data-driven work, technical analysis, and specialized industry knowledge rather than a single sector or business size.

Features and Usability

### What are the key features of The KNOWLEDGE?

The KNOWLEDGE offers knowledge base management and catalog management for organizing information, plus a content library and full text search for finding articles and documents. It also includes alerts/notifications, commenting/notes, and communication management for sharing updates and capturing discussion around stored content.

Talk to an expert

### More questions?

Ask our experts

Integrations

### Which third-party tools and platforms does The KNOWLEDGE integrate with?

The KNOWLEDGE integrates with Slack for team communication. The available catalog and reviewer data in this prompt confirm Slack as the listed third-party connection, making it the primary integration named for The KNOWLEDGE.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does The KNOWLEDGE offer?

The KNOWLEDGE provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and ongoing use.

Getting Started and Support

### What customer support options does The KNOWLEDGE offer?

The KNOWLEDGE provides Email/Help Desk and FAQ/Forum support. These channels give users direct help and self-service guidance for common questions. No reviewer feedback is available for support topics, so support quality, response times, and user satisfaction cannot be assessed from the catalog data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

Commenting/Notes

Leave comments and notes on documents for others to view

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Content Library

Centralized repository to store content and assets

Full Text Search

Search for specific words or phrases within a document or database

The KNOWLEDGE 7 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create and manage digital catalog of products/services with their details, specifications, and price

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized repository to store content and assets

Search for specific words or phrases within a document or database

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

4.0 (1)

Free Trial

最低価格

¥35,000

Flat Rate,Per Month

Value for money

4.0 (1)

4.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

2.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.0 (1)

2.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GD

GuangShu D.

マネージャー

Information Technology and Services

### "組織としての情報収集の効率化や共有促進を目的に導入"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

9/10

March 27, 2024

Pros

多数の有償記事を見られるため、コストパフォーマンスに優れる。 サービス開始に手間がかからない。利用者登録のみでスタートでき、直感的に操作できる。

Cons

日経電子版と連携していないため、電子版で見た記事を共有するために、わざわざサービス上で記事を探す手間がかかる。 ツール導入による組織のコミュニケーション活性化という狙いでは、組織の風土次第ではないか。

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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