--- title: "The KNOWLEDGE Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about The KNOWLEDGE Software - reviews, pricing plans, popular comparisons to other Knowledge Base products and more." source_url: "https://www.capterra.com/p/10005072/The-KNOWLEDGE/" page_type: "product" language: "en" --- # The KNOWLEDGE Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) The KNOWLEDGE ## What is The KNOWLEDGE? NIKKEI The KNOWLEDGE - DX is software that provides digital transformation capabilities to businesses. The system enables companies to leverage artificial intelligence, data analytics, and other emerging technologies to drive innovation and optimize operations. Key features likely include machine learning, data visualization, process automation, and more to help companies digitally transform their business. ## What is The KNOWLEDGE used for? [Knowledge Management](https://www.capterra.com/knowledge-management-software/)[Content Management](https://www.capterra.com/content-management-software/)[Knowledge Base](https://www.capterra.com/knowledge-base-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ¥35000 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for The KNOWLEDGE?[Manage this product listing](https://www.g2.com/products/the-knowledge/claim_requests/new?auto=true) ## The KNOWLEDGE Overview Updated September 2026 AI summary The KNOWLEDGE provides businesses of all sizes with tools for organizing, managing, and accessing information through knowledge base management, catalog management, and full text search. With features like alerts, commenting, communication management, and a content library, it supports team collaboration and knowledge sharing, and is delivered via cloud, SaaS, or web-based deployment options. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### The KNOWLEDGE 5.0 (1) VS. [4.8 (182)](https://www.capterra.com/p/165150/livepro/reviews/) Starting Price ¥35000 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (5,453) Value For Money 4.0 (1) Value For Money 4.8 (3,384) Customer Service 2.0 (1) Customer Service 4.9 (3,264) ## The KNOWLEDGE alternatives [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about The KNOWLEDGE Overview ### What company size and specific industries is The KNOWLEDGE built for? The KNOWLEDGE is designed for small to large businesses that employ tech-savvy business professionals, data scientists, AI specialists, and industry experts. It fits organizations in any industry that need users with strong technical and domain knowledge to work with the product effectively. Features and Usability ### What are the key features of The KNOWLEDGE? The KNOWLEDGE offers knowledge base management and catalog management for organizing information, plus a content library for storing materials. Core features also include full text search for finding records, alerts/notifications for updates, and commenting/notes and communication management for capturing and sharing context. Integrations ### Which third-party tools and platforms does The KNOWLEDGE integrate with? The KNOWLEDGE integrates with Slack for communication workflows and connects to other third-party tools through its cataloged integration set. Slack is the only reviewer-confirmed brand available here, so it is the clearest named integration for The KNOWLEDGE. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does The KNOWLEDGE offer? The KNOWLEDGE provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation gives users written reference material for self-paced review and ongoing support. Getting Started and Support ### What customer support options does The KNOWLEDGE offer? The KNOWLEDGE provides Email/Help Desk and FAQ/Forum support channels. No reviewer feedback about support quality, response times, or helpfulness is available in the catalog data, so support experience cannot be assessed here. ## Features AI summary Based on 4,729 Knowledge Base reviews Capterra data shows that buyers of Knowledge Management software rank the following features as their top priorities: - **Knowledge Base Management** (**50%** of reviewers rated this feature as critical) - **Content Management** (**50%**) - **Document Management** (**48%**) The KNOWLEDGE supports **Knowledge Base Management**, giving teams a central place to organize and maintain internal knowledge. However, it does not include **Content Management** or **Document Management**. Instead, it offers **Full Text Search** (**39%**), which helps users quickly find relevant information across stored content. Together, these capabilities help businesses improve access to knowledge, reduce time spent searching for answers, and keep important information easier to use across teams. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Commenting/Notes Leave comments and notes on documents for others to view Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Content Library Centralized repository to store content and assets Full Text Search Search for specific words or phrases within a document or database The KNOWLEDGE 7 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Library: Centralized repository to store content and assets - Full Text Search: Search for specific words or phrases within a document or database - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial 最低価格 ¥35,000 Flat Rate,Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.0 (1) 2.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GD GuangShu D. マネージャー Information Technology and Services ### "組織としての情報収集の効率化や共有促進を目的に導入" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 9/10 March 27, 2024 Pros 多数の有償記事を見られるため、コストパフォーマンスに優れる。 サービス開始に手間がかからない。利用者登録のみでスタートでき、直感的に操作できる。 Cons 日経電子版と連携していないため、電子版で見た記事を共有するために、わざわざサービス上で記事を探す手間がかかる。 ツール導入による組織のコミュニケーション活性化という狙いでは、組織の風土次第ではないか。 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.