# TeamsPhony Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TeamsPhony Software - reviews, pricing plans, popular comparisons to other Telephony products and more. Source: https://www.capterra.com/p/10005161/TeamsPhony --- # TeamsPhony Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) TeamsPhony ## What is TeamsPhony? The TeamsPhony teams will accompany you throughout the migration or portability and train your users to ensure this technological change! Discover on our website the Microsoft licenses eligible for telephony with Microsoft Teams What are the modalities to call on Teams? Integrate the Microsoft Teams Phone Standard add-on to your eligible Microsoft 365 licences. This Microsoft Teams Phone Standard add-on allows you to transform the Microsoft Teams application into a mobile phone. ## What is TeamsPhony used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Softphone](https://www.capterra.com/softphone-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €26 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TeamsPhony?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.apog.net/en/home&name=TeamsPhony) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TeamsPhony 0.0 VS. [4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price €26 Per User, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (965) Value For Money 0.0 (0) Value For Money 4.2 (788) Customer Service 0.0 (0) Customer Service 4.0 (760) ## TeamsPhony alternatives [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about TeamsPhony Overview ### What company size and specific industries is TeamsPhony built for? TeamsPhony is designed for companies with 10 to 500 users across all business sectors. It is suited for small and midsize organizations that need a communications solution and does not focus on any single industry, making it applicable to a broad range of commercial and professional environments. Features and Usability ### What are the key features of TeamsPhony? TeamsPhony offers unified communications with VoIP, video conferencing, chat/messaging, and conferencing. It also includes call center management features such as automatic call distribution, call routing, auto-dialer, call recording, call reporting, call monitoring, and call scripting, plus CRM, contact management, and third-party integrations. Getting Started and Support ### What training and onboarding options does TeamsPhony offer? TeamsPhony provides in person training, documentation, and videos for getting started. In person training supports guided instruction, documentation offers written reference material for setup and feature review, and videos provide visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does TeamsPhony offer? TeamsPhony provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support is presented through multiple channels, but no reviewer feedback is available to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Auto-Dialer System that automatically dials calls Automatic Call Distribution Distribute/route/connect calls Callback Scheduling Schedules callback times Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. TeamsPhony 28 features Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases System that automatically dials calls Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Track and report on call outcomes Manage and track all past and future calls. Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Provide agents with a typical response for common call subject matter Transfers live calls to other agents Schedules callback times Identify the number and contact information of a caller before answering the phone Communicate using direct chat or messages within the system Computer-telephony integration is the use of computers to manage telephone calls Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Turns text into natural sounding speech Set up connections to third-party platforms to improve business processes Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Connect with meeting participants remotely over video Computer-based system that allows users to send and receive voice messages Place/receive calls through voice over IP connection Get Advice We can help you find the software with the features you need. ## Pricing Basic €26.00 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.