# NiCE Microsoft 365 Management Pack Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about NiCE Microsoft 365 Management Pack Software - reviews, pricing plans, popular comparisons to other Application Performance Management products and more. Source: https://www.capterra.com/p/10005168/NiCE-Microsoft-365-Management-Pack --- # NiCE Microsoft 365 Management Pack Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) NiCE Microsoft 365 Management Pack ## What is NiCE Microsoft 365 Management Pack? Microsoft 365 comprises complex items, such as Teams, SharePoint, Exchange, AAD Connect, and more. The interdependence of M365 elements makes it hard to retain an overview of the deployment taken as a whole. The NiCE Management Pack simplifies the complexity. Discover and reveal performance issues of users, groups, mailboxes, locations, devices, and more. Get advanced infrastructure and application monitoring for fast troubleshooting, outage prevention, and providing a better user experience. ## What is NiCE Microsoft 365 Management Pack used for? [Application Performance Management](https://www.capterra.com/application-performance-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $500 Other, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NiCE Microsoft 365 Management Pack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.nice.de/active-365-mp/&name=NiCE Microsoft 365 Management Pack) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NiCE Microsoft 365 Management Pack 0.0 VS. [4.7 (349)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price $500 Other, Per Year Starting Price $10 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (348) Value For Money 0.0 (0) Value For Money 4.5 (319) Customer Service 0.0 (0) Customer Service 4.5 (315) ## NiCE Microsoft 365 Management Pack alternatives [4.6 (258)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (55)](https://www.capterra.com/p/186876/Obkio/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application Management Track, manage and store the applications of potential future members, customers or candidates Customizable Reports Alter the layout and content of reports Data Visualization Graphical representation of data Diagnostic Tools Access client's system information, including hardware and software configuration, to perform diagnostics Event Logs A chronological record of actions or occurrences within a network, software, or process NiCE Microsoft 365 Management Pack 18 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Track, manage and store the applications of potential future members, customers or candidates Alter the layout and content of reports Graphical representation of data Access client's system information, including hardware and software configuration, to perform diagnostics A chronological record of actions or occurrences within a network, software, or process Manage and track all disruptions and incidents Record and follow the progress of every issue Observe and track the demand, usage, progress or quality of a system, product, or user A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Receive data and information in real time View and track pertinent metrics to find patterns and gain insights from data Process of planning, scheduling and executing the optimal and effective use of human capital across projects Identify and analyse the reasons behind accidents Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Track the status over time for a request, process, asset, or transaction Review data from past periods to reveal recurring tendencies and predict future performance Track the availability time for a designated network or website over a given period of time ## Pricing Free Trial Basic $500.00 Other,Per Year ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ System Center](https://www.capterra.com/p/70929/System-Center/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ Microsoft Exchange](https://www.capterra.com/p/248250/Microsoft-Exchange/)[ SquaredUp](https://www.capterra.com/p/228369/SquaredUp/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)