# 365 Collect Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about 365 Collect Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more. Source: https://www.capterra.com/p/10005220/365-Collect --- # 365 Collect Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) 365 Collect ## What is 365 Collect? 365 Collect is a Microsoft-powered platform designed to simplify, automate, and enhance the management of arrears and debt recovery for organisations. Tailored for businesses of all sizes, 365 Collect empowers your teams to manage overdue payments more effectively while maintaining a customer-first approach. Transform Your Arrears Management with 365 Collect: End-to-End Arrears Management: Streamline and centralise all arrears and collections operations on a single platform, reducing complexities and providing full visibility of outstanding debts. Boost Productivity: Automate routine processes, such as payment reminders and customer follow-ups, freeing up your teams to focus on higher-value tasks. Enhance Customer Engagement: Leverage intelligent, omnichannel communication tools to provide customers with timely and relevant information, ensuring they stay informed and engaged in resolving their debts. ## What is 365 Collect used for? [Debt Collection](https://www.capterra.com/debt-collection-software/)[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 365 Collect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://365mechanix.com&name=365 Collect) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 365 Collect 4.3 (3) VS. [4.4 (3,292)](https://www.capterra.com/p/120109/Xero/reviews/) Starting Price Contact vendor Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.4 (7,681) Value For Money 4.3 (3) Value For Money 4.2 (6,593) Customer Service 4.7 (3) Customer Service 4.0 (6,297) ## 365 Collect alternatives [4.2 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.9 (12)](https://www.capterra.com/p/10006764/Dash-Billing/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (684)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [4.3 (8,447)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Starting price $38.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Automated Notices 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Send automated reminders and notices to clients on overdue payments Business Process Automation 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Multiple User Accounts 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Payment Collection 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Tracking, managing, and initiating the transfer of funds for overdue customer payments Third-Party Integrations 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Workflow Management 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 365 Collect 44 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases System that automatically dials calls Send automated reminders and notices to clients on overdue payments Automatically create schedules based on business needs or employee availability and qualifications Compare and match accounting/financial records with corresponding bank statements Create, manage, and send invoices or bills to customers Searchable database of information about loan borrowers Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Record the audio of phone conversations for quality assurance purposes For third-party collection agencies Track and manage adherence to policies for any service, product, process, or supplier Manage, organize, and store contact information Accept and process credit card transactions Report customer payment history and outstanding debts to credit bureaus Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Electronically collect payments for goods or services Pre-made examples and templates for emails For first-party debt collectors Creation, processing, verification, and execution of invoices till the payment is made Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and handle various international currencies Process payments via multiple modes directly through the application Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Accept and process online payment transactions Allow customers to make a partial payment on an invoice and track remaining debt Tracking, managing, and initiating the transfer of funds for overdue customer payments Manage plans with a set payment schedule that help customers pay outstanding debt Analyze and gain insights into data in real-time Active reporting of data and metrics Receive system updates as soon as any changes are made Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 4.3 (3) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.3 (3) 4.3 Based on 3 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ ClickSend](https://www.capterra.com/p/175783/ClickSend/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(2) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent BH Bill H. Collections Manager Financial Services ### "Review of 365" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 1, 2024 Easy to use. Out of the box has good options. Pros Automation. Can be development for each purchasers individual requirements. Cons Still has some bugs that come out of no-where. Switched from [Katabat](https://www.capterra.com/p/173918/Katabat/) Time to get a better option for both price and something to be more future proof. Reasons for choosing 365 Collect Wasnt involved so dont know. Choice made by others. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 8, 2024 Thanks for sharing your thoughts. We're glad to hear that the automation and customisation options of 365 Collect meet your needs and that you find our platform easy to use with good out-of-the-box options. We take your feedback on encountering some bugs seriously. Our team is continuously working to improve 365 Collect and resolve any issues to ensure a smoother experience for our users. We'd appreciate any specific details you can share about the bugs you've encountered, so we can address them promptly. Please feel free to reach out to our support team for assistance. Thank you again for your review and for choosing 365 Collect. Your insights are invaluable to us as we strive to improve and keep providing a great service. BR Brad R. GM IT Financial Services ### "365 Collect & Flexicommercial" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2024 Excellent. delivered in a very challenging timeframe with a platform that was a step up in terms of capability. Very happy collections management and users as a result. Pros Implementation was fast, Price was competitive, High Configurability, Powered by Microsoft (security, Availability, Performance), able to support our commercial business strategies Cons Reconciling volumes of SMS, Emails, letters not simple. Switched from [Katabat](https://www.capterra.com/p/173918/Katabat/) Price, Configurability, Architectural Alignment, Ownership and access to our Data. Alternatives considered [Katabat](https://www.capterra.com/p/173918/Katabat/) Reasons for choosing 365 Collect Price, Configurability, Architectural Alignment, Ownership of Data Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 7, 2024 Thank you for your review! We're delighted to hear about your positive experience with 365 Collect, especially the fast implementation, competitive pricing, and high configurability. It's great to know our platform supports your business strategies effectively. We appreciate your honesty regarding the challenges with reconciling communications. We're continuously working to enhance our features and your feedback is crucial for our improvement. For any specific suggestions or further discussion, please don't hesitate to reach out to our support team. We're committed to delivering value and exceeding your expectations. Thanks again for your trust in us and for sharing your experience. AD Ash D. CEO Banking ### "traveling on the shoulders of a giant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2024 it has been an amazing journey so far, I am sure we're only 60% of the way through it to the final vision but when we are there, I can confidently say we will have one of the best collections systems i nthe market . Pros After being in the industry for over a decade and delivering multiple solutions across big banks i can finally say i am working with a complete debt collection solution. The beauty of 365 collect is the ability to configure such agile fashion with complete connectivity to external databases. it makes the solution so much more attractive for ever evolving business and business going through rapid transformation. more importantly there is a wealth of knowledge and a really supportive team managing the product that are the real assets of the business Cons The system is pretty comprehensive in terms of capability, and it is enabled to be shaped exactly the way a business wants it to. perhaps the only think i can call out is that due to it being a relatively new system, off the shelf it doesn't come with complete end state solution like some of the higher end solutions in the market however that has been ideal for us because it allows us to completely customize it to our liking. Switched from [Katabat](https://www.capterra.com/p/173918/Katabat/) Lack of ease and simplicity in change. limitation in customization and configuration and cost structure Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2024 We’re thrilled to hear that our debt collection software has significantly contributed to your business's success. Your experience, especially after a decade in the industry, speaks volumes about the impact and effectiveness of our solution. We're very pleased to know that 365 Collect's agile configuration capabilities and seamless connectivity to external databases have met your evolving business needs. It's rewarding to hear that our solution's flexibility and customisation options have been instrumental in your journey to building a top-tier collections system. Our approach has been to provide a customisable and adaptable platform that can be tailored to each client's unique requirements. This flexibility allows for a more personalised and effective solution. Although 365 Collect is relatively new, we’re excited about the new features we have planned in our roadmap for 2024 and beyond. Thank you once again for choosing 365 Collect and for your trust in our product and team. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)