# Chattr Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Chattr the right Recruiting solution for you? Explore 67 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10005266/Chattr/reviews --- Chattr 4.9 (67) [View alternatives](https://www.capterra.com/p/10005266/Chattr/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Chattr Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews MC Mickey C Dir. of HR and VPReal Estate, 201 - 500 employeesUsed the software for: More than 2 years. “It truly streamlines the qualified applicant to hire process in a convenient way and saves our Hiring Managers so much time on the front end engagement.“ November 15, 2024 Kaylee W RecruiterHealth, Wellness and Fitness, 201 - 500 employeesUsed the software for: 6-12 months. “While the Chattrbot helps find the most qualified candidate it does cause application fatigue which leaves us with a handful of unfinished applications.“ October 6, 2025 HF Hannah F Recruitment CoordinatorHealth, Wellness and Fitness, 501 - 1,000 employeesUsed the software for: 6-12 months. “The software is always adapting to new suggestions we offer and has everything we need for recruiting in one spot!“ May 13, 2025 JW Jeff W OwnerConsumer Services, 11 - 50 employeesUsed the software for: More than 2 years. “One of the issues was that applicants were saying that interview slots were full but they clearly were not. “ June 24, 2025 YL Yvette L Accounting Office ManagerRestaurants, 201 - 500 employeesUsed the software for: 1-2 years. “The ability to pause jobs and then reopen them, boost advertising for a period of a 14 days to fill positions quickly, and still have our monthly sponsorship cover all open jobs equally is amazing. “ September 25, 2023 KL Klonde L Recruiting CoordinatorRestaurants, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Also, interviews took longer since pertinent information for the candidate was scattered.“ September 5, 2023 PP Philip P Director of Operations Recruiting and OnboardingFood & Beverages, 10,001+ employeesUsed the software for: 6-12 months. “Chattr has allowed us to save time and money, we eliminated bottlenecks in our interview process and we have increased the # of applicants we have by about 30%. “ November 10, 2023 HF Herman F District ManagerRestaurants, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “Lack of interpersonal screening and background checks“ September 15, 2023 ## Showing most helpful reviews Showing 1-25 of 67 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MC Mickey C. Dir. of HR and VP Real Estate Used the software for: 2+ years ### "Chattr was a lifesaver for us!" November 15, 2024 5.0 We have had an amazing experience with Chattr. Our Account Manager, \[sensitive content hidden\] truly cares about his clients and is willing to help train others if/when needed. The implementation was easy and it runs smoothly. Pros It truly streamlines the qualified applicant to hire process in a convenient way and saves our Hiring Managers so much time on the front end engagement. Cons Better understanding the reporting to keep a global perspective on our account performance. Review Source YF YOLANDA F. LPN Staffing Assistant Hospital & Health Care Used the software for: 6-12 months ### "FAST AND EFFICIENT" November 8, 2024 5.0 Chattr has brought our company into a whole new realm of opportunities which has streamlined our hiring process. The entire process is quicker and it takes the guess work out of choosing a candidate and saves time from having to read every single resume'. Pros I love the convenience, the accuracy and the efficiency of the program. Cons Nothing. One cannot improve upon something that is already working proficiently. It is best to maintain the course and stay ahead of the game. Review Source SH Shenica H. Unit Manager Food & Beverages Used the software for: 1-2 years ### "Manager " September 11, 2023 5.0 Great no problems Pros Notify me when I have interviews. Let the people that I’m interviewing update their résumé online. Cons I think cheddar is great. There’s nothing that I least like about chatter. It has truly changed my life when it comes to hiring. Review Source KH Kolan H. President and COO Business Supplies and Equipment Used the software for: 1-2 years ### "The Stength of Chattr" November 8, 2024 4.0 Helpful, time saver and useful. It would be great if it would track canidates all the way THROUGH hiring. Pros Automation. That is the best thing about the system. Cons Limited options for creating flow for applicants. Review Source YL Yvette L. Accounting Office Manager Restaurants Used the software for: 1-2 years ### "Chattr is THE BEST program to fill your staffing needs!" September 25, 2023 5.0 Chattr has made the biggest impact on our ability to hire desperately needed restaurant staff and corporate office personnel. We were like everyone else in the industry struggling to fill positions in the restaurants to serve our customers. The response to our hiring needs has been truly remarkable. The ability to pause jobs and then reopen them, boost advertising for a period of a 14 days to fill positions quickly, and still have our monthly sponsorship cover all open jobs equally is amazing. Most of our applicants tell us that the applicant process was really great as well. Pros We always had to post our employment ads on independent job sites, one at a time. It was very time consuming, and the cost was quite a bit. Our Corporate office, and restaurant managers can now set up their own ads and manage their interviews (automatically or manually accept). With Chattr your job posting(s) go out to hundreds of sites, at one time. The chatbot questions allow the restaurants and the corporate office to decline applicants that are not qualified for the position, automatically. Cons We love everything about Chattr. The only thing that would make it a bit easier is if we could adjust our chatbot questions. Sometimes different locations may want to make a chatbot question a requirement to help qualify or disqualify an applicant. However, when you contact support, they are very quick to respond. Review Source KL Kellie L. Recruiter Hospital & Health Care Used the software for: 6-12 months ### "Review: An Honest Look at Chattr" September 4, 2023 5.0 Overall, it has been great and I'm looking forward to continuing to see some of the additional product updates and implementations that will continue to meet our business needs. Pros The technology being used is what the current market is in need of with the easy of applications. We have been able to have a one stop management systems as we get out candidates in and start them in the application processes. Customer service has been amazing with our rep. She definitely made the onboarding and launch easy for our company and quickly answers any questions we may have. So many great things we have experienced with this company and product to meet some of our hiring challenges. Candidates have often complimented on the ease of their application process compared to others. Cons Additional job board options we had used with our previous ATS would be helpful, as well as a multi-step application process to meet the needs of our current interview process. Review Source PP Philip P. Director of Operations Recruiting and Onboarding Food & Beverages Used the software for: 6-12 months ### "Seamless addition to our Hiring Process" November 10, 2023 5.0 Chattr has allowed us to save time and money, we eliminated bottlenecks in our interview process and we have increased the # of applicants we have by about 30%. Pros The best thing Chattr provided for our process was the ability for a candidate to schedule an interview at any time of the day. They no longer have to apply, then wait for someone to contact them and set an interview. It created endless opportunities for our Managers to set up their interview schedule and watch it fill up with scheduled interview. Cons I can't think of any Cons at the moment! Review Source BW Brandy W. Store Manager Retail Used the software for: 2+ years ### "Store Manager's Opinion" September 18, 2023 5.0 It's a great process and I will continue to use it Pros I like that it is easy to use, it only sends the qualified people, and it helps set up the interviews so we don't have to do it. Cons There is nothing I don't like at this moment Review Source KL Klonde L. Recruiting Coordinator Restaurants Used the software for: Less than 6 months ### "Leave it to the experts!" September 5, 2023 5.0 Prior to using Chattr, weekends were dead zones. Applicants would have to wait until Monday morning to get call backs to schedule interviews. Also, interviews took longer since pertinent information for the candidate was scattered. I also love the daily overview that clearly reflects what's on the agenda... allows for planning! Pros Chattr not only posts the company's job listings on so many more sites but, keep up with refreshing them! This makes our jobs so much easier. I love that even though it's an interview-scheduling tool, they also capture the candidates' work history and availability. This helps our managers to review and better prepare for interviews. Cons Using a mobile device can be tricky. Having an app will make it easier to maneuver the site... no hidden tabs.Once our management team fully understood that Chattr is separate from the in-house application/ onboarding tool that the company uses, integration was great! Review Source DR Donnie R. Business Development Manager Consumer Services Used the software for: 6-12 months ### "Best Customer Support Team Ever! Top notch staff at this company!" November 15, 2023 5.0 \[sensitive content hidden\] are the most professional and courteous people I've met. In fact everyone I've dealt with on staff at Chattr has been incredibly talented, well-spoken and helpful. Pros The simplicity of the design, and the staff members. Cons I would love to see more options on reporting metrics and numbers to my management team. Review Source PV Patrice V. General Manager Food Production Used the software for: Less than 6 months ### "My New Bestfriend in the Hospitality Industry!" September 2, 2023 5.0 Positive Pros That applicants can email you about any questions they may have on like what to wear , running late, availability and canceling and making their own interview . Cons No alert feature besides email kinda only check emails once a day Review Source CW Chris W. Division manager Restaurants Used the software for: 6-12 months ### "Chattr " September 12, 2023 5.0 Pros It’s a great tool for sourcing and hiring job applicants. Integration was simple and easy. Cons I don’t have many things that I like least about chattr. The only thing is the navigation menu can be a little easier to navigate. Review Source TK Tabitha K. District Manager Food Production Used the software for: Less than 6 months ### "Tabitha" September 14, 2023 5.0 It has been great Pros Fast, simple, easy,convenient, affordable! Cons I can’t find anything i don’t like it is very helpful Reason for choosing Chattr It was a company choice Review Source LA Lauren A. Store Manager Retail Used the software for: Less than 6 months ### "Chattr Review" September 1, 2023 5.0 We liked our experience. We were able to interview alot more people than normal Pros Very user friendly. I liked the ease of passing on applicants that were not best suited for us. Cons We got alot of people who did not show for interviews Review Source TG Travis G. Unit Manager Food & Beverages Used the software for: 6-12 months ### "Great product " September 14, 2023 5.0 Pros The way that chattr is sit up makes it really easy to use. Cons It could have a feature where we do all is our hiring through chattr. Review Source CB Carlton B. District manager Restaurants Used the software for: Less than 6 months ### "Overall great product " September 14, 2023 5.0 Pros The ease of the program, the more candidates, and better quality of cannons we got Cons Honestly, at first, we were flooded with interviews I had 24 in one day a lot to manage but overall that would be the biggest con Review Source TP Tina P. District manager Restaurants Used the software for: Less than 6 months ### "Recruiting" October 6, 2023 4.0 We've had good candidates to hire Pros That it finds the applicants and sets up the interview Cons The time framing I believe our company sets up the time frame for 2:00 just staying a good time Review Source RD Ryan D. Hiring Manager Logistics and Supply Chain Used the software for: 2+ years ### "Easy To Use!!! " November 10, 2023 4.0 Pros It is easy to use. I like the automation aspect that it provides coupled with my traditional hiring methods. It is a great augmentation for our hiring here at our franchise location. Cons Quality of candidates. It is hard to control the quality of the potential candidate that you will receive due to the automation and chatbot technology. Review Source KA Kevin A. Division Manager Restaurants Used the software for: Less than 6 months ### "It really helps" September 2, 2023 5.0 Cheddar is still new, but it really helps with organization Pros Chattr what makes it easy for us to manage our applicants interviews. Cons That it is not an actual application, but asked all of the application questions Review Source SD Shanna D. Restaurant Manager Food Production Used the software for: Less than 6 months ### "Excellent platform" September 11, 2023 5.0 Pros How easy it is to navigate the platform. Cons Sometimes it can be complicated if your switching units and the transitions to receive the applications. Review Source LC Laura C. Unit manager Restaurants Used the software for: Less than 6 months ### "Chattr is cutting edge " September 6, 2023 5.0 I love chattr its changed hiring Pros That it brings the candidates straight to us Cons The onboarding process can be quite confusing Review Source VH Vanessa H. District manager Food & Beverages Used the software for: Less than 6 months ### "District manager " September 15, 2023 5.0 Awesome system Pros More application is coming in, time to choose for application Cons Nothing ever thing is great about the system Review Source Kaylee W. Recruiter Health, Wellness and Fitness Used the software for: 6-12 months ### "Chattr helping Aqua-Tots" October 6, 2025 4.0 Overall we enjoy Chattr. There are always going to be growing pains with any new platfrom but Chattr does a great job at navigating those challenges with us. Pros They allow our hiring managers to really own the hiring process with ease. The chattrbot really takes out the grunt work of sourcing to find the best candidate. The customer support is top tier. I always get a friendly and timely response to any issues. I love that they are open to feedback on things to adjust and/or incorporate to make things more user friendly. Cons While the Chattrbot helps find the most qualified candidate it does cause application fatigue which leaves us with a handful of unfinished applications. Switched from [JazzHR](https://www.capterra.com/p/87750/JazzHR/) Time management for hiring managers and the ability to receive more interviews each week. To allow hiring managers to own their hiring and allow the recruiter to Review Source JH Jojo H. Sr HR Generalist Food & Beverages Used the software for: 2+ years ### "A review for our two brands" May 14, 2025 5.0 As a company with two brands, we have seen our job candidate list grow daily. It has helped with our recruitment immensely. We are happy with Chattr and expect, as they have shown since the beginning, better things to come in the future. Pros We have been using Chattr software for a little over four years. We were introduced to this software close to when Chattr started. It has helped us so much with hiring for both of our brands. There are updates and improvements monthly. Chattr will alert you about what updates have been made, how to maneuver around them, and how they will affect your daily use. The customer service you receive is always friendly and helpful. Cons The only con was that when we first came on board with Chattr 4+ years ago, we would run into a situation in which we would explain what we were trying to do, to fit the needs of our hiring process. When it was something that Chattr did not offer, Chattr would always take down the suggestion and bring it to their discussion table. Eventually, the suggestion was implemented into the program. I wish there were ways to be able to flag names that apply and that we have already interviewed, especially when they use a different email or change the spelling of their name, because it only allows candidates to apply once. Review Source BB Bradford B. Director of Operations Food & Beverages Used the software for: 1-2 years ### "Chattr is a recruiting game changer " May 16, 2025 5.0 Great, my hiring managers absolutely love it. We are a franchise and have a dedicated section on our website for hiring. As soon as someone applies there we redirected them into chattr. Pros Streamlined process for interviews and posting to job boards. Custom Ai chatbots can weed through unqualified applicants. Cons Lack of telephone support, interface can be a little clunky when your first learning but once you have it down it's very versatile. 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