--- title: "Hudu Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hudu Software - reviews, pricing plans, popular comparisons to other IT Documentation products and more." source_url: "https://www.capterra.com/p/10005281/hudu/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Hudu Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Hudu ## What is Hudu? Hudu is an IT documentation solution that offers features such process management, password management, workflow management, IT asset tracking and more. Hudu lets users manage their IT documentation with an intuitive platform that makes it easy for them to navigate between documentation tasks and stay up-to-date. Through our hosted or self-hosted option, you can pick what works best for your needs. Our goal is to help you: - Save Time - Drive Growth - Stand Out With no contracts, a free-trial, in-house support, and a rapid release cycle, it is worth seeing how Hudu can transform your business. ## What is Hudu used for? [IT Documentation](https://www.capterra.com/it-documentation-software/)[Knowledge Base](https://www.capterra.com/knowledge-base-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $27 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hudu?[Manage this product listing](https://www.g2.com/products/hudu/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hudu 4.6 (5) VS. [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $27 Per User, Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (5) Ease Of Use 4.7 (342) Value For Money 4.8 (4) Value For Money 4.5 (292) Customer Service 4.2 (5) Customer Service 4.6 (287) ## Hudu alternatives [IT Glue](https://www.capterra.com/p/170401/ITGlue/) [4.6 (342)](https://www.capterra.com/p/170401/ITGlue/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170401/ITGlue/) [Confluence](https://www.capterra.com/p/136446/Confluence/) [4.5 (3,723)](https://www.capterra.com/p/136446/Confluence/reviews/) Starting price $5.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136446/Confluence/) [Universal Knowledge](https://www.capterra.com/p/39188/KPS-Knowledge-Management-Software/) [4.6 (13)](https://www.capterra.com/p/39188/KPS-Knowledge-Management-Software/#reviews) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/39188/KPS-Knowledge-Management-Software/) [FlowShare](https://www.capterra.com/p/202989/FlowShare/) [4.6 (37)](https://www.capterra.com/p/202989/FlowShare/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202989/FlowShare/) [View all alternatives](https://www.capterra.com/p/10005281/hudu/alternatives/) ## FAQs about Hudu Overview ### What company size and specific industries is Hudu built for? Hudu is designed for small, mid-sized, and larger IT teams that need documentation, password management, workflow management, process management, and IT asset tracking. It is best suited for information technology departments, managed service providers, and other organizations that maintain technical systems and internal procedures. Features and Usability ### What are the key features of Hudu? Hudu offers knowledge base management, documentation management, and document storage for organizing IT records, plus credential management and password management for secure access. It also includes IT asset tracking, change tracking, relationship mapping, workflow automation, reporting and analytics, full text search, templates, and access controls/permissions. Pricing ### How much does it cost and what fees or limitations are included? Hudu starts at $27 per user/month billed annually on the Yearly Subscription plan, or $30 per user/month on the Monthly Subscription plan. Both include all features, no contracts, no user minimum, and a 14-day free trial. Hosted or self-hosted options, unlimited companies, and integrations are included. Integrations ### Which third-party tools and platforms does Hudu integrate with? Hudu integrates with over 40 third-party tools and platforms for IT service management, networking, identity, and communication. Key integrations include Autotask PSA, ConnectWise PSA, HaloPSA, Datto RMM, Auvik, Cisco Meraki, Google Workspace, JumpCloud, Cloudflare, and Discord. Getting Started and Support ### What training and onboarding options does Hudu offer? Hudu provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation offers written reference material and videos provide self-paced walkthroughs of product features and setup steps. Getting Started and Support ### What customer support options does Hudu offer? Hudu provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. These channels give users multiple ways to seek help, but no reviewer feedback is available here to describe response times, helpfulness, or common support issues. ## Features AI summary Based on 388 IT Documentation reviews Capterra reviewers highlight these as the features buyers care about most when choosing IT Documentation software: - **Documentation Management** (**60%** of reviewers rated this feature as critical) - **Knowledge Base Management** (**51%**) - **Text Editing** (**55%**) Hudu includes **Documentation Management** and **Knowledge Base Management**, giving IT teams a central place to organize technical records and maintain searchable internal resources. However, it does not include **Text Editing**. Instead, it offers other highly rated capabilities such as **Credential Management** (**69%**) and **Collaboration Tools** (**59%**), helping businesses store sensitive access details securely and improve team coordination while keeping documentation work accurate and accessible. Documentation Management 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Manage product specific documents in a categorized order Workflow Automation 4.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Streamlining repetitive tasks and activities through automated and predefined workflows For the IT sector 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Specifically developed for the IT sector Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Hudu 40 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Change Tracking: Track changes in laws and regulations and compare previous legislation to current legislation - Checklists: An itemized to do list that can be edited as tasks are completed - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Capture: Scan, move or upload electronic files within the software's repository - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For the IT sector: Specifically developed for the IT sector - Forms Management: Store, manage and track all forms in a centralized location - Framework Management: Manage global or internal standards that are designed to measure the impact of business processes or procedures. - Full Text Search: Search for specific words or phrases within a document or database - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Library: A repository of previously used/received RFP questions with responses - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Project Tracking: Monitor the progress of projects from start to finish - Relationship Mapping: Creating relationships between different IT assets to define their status and dependencies in a network - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Templates: Sample files or documents that could be customized as needed or used as is - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (5) 4.2 Based on 5 reviews ## Pricing Value for money 4.8 (4) Free Trial [View pricing plan details](https://www.capterra.com/p/10005281/hudu/pricing/) Yearly Subscription $27.00 Per User,Per Year It includes: - All Features - No Contracts Required - No User Minimum - 14-Day Free Trial - Available Hosted or Self-Hosted - Unlimited Companies - Unlimited Integrations - Unlimited Free "Share Portal" Members - In-House Support - Single Sign-On (SSO/SAML) - Robust REST API Monthly Subcriptoin $30.00 Per User,Per Month It includes: - All Features - No Contracts Required - No User Minimum - 14-Day Free Trial - Available Hosted or Self-Hosted - Unlimited Companies - Unlimited Integrations - Unlimited Free "Share Portal" Members - In-House Support - Single Sign-On (SSO/SAML) - Robust REST API Value for money 4.8 (4) 4.8 Based on 4 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (5) 4.2 Based on 5 reviews ## User reviews Overall rating 4.6 Based on 5 reviews Filter by rating 5(3) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NW Nathan W. Partner Information Technology and Services ### "Affordable Self-Hosted Documentation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2024 Pros I like that we have the option to host and secure the instance ourselves so the documentation doesn't live on someone else's servers. The documentation workflow process has been very customizable and straightforward. The integrations with RMM, PSA and network monitoring have been fantastic. Support has been great as well. Cons I'm not sure if it's a con per se, but there are a lot of customization options. You need to design your documentation and workflow, but it wasn't too difficult to do with the pre-existing templates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Marketing manager Information Technology and Services ### "Great Tool for IT Documentation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 26, 2023 Pros Hudu is a great documentation tool offering integrations and features better than it’s competitors. Cons The search feature could be a little better. Switched from [IT Glue](https://www.capterra.com/p/170401/ITGlue/) Bought by Kaseya and the search feature was horrible. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Andrew M. Technician Information Technology and Services ### "A must-have platform for MSPs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 27, 2023 I use Hudu constantly every single day; it is the first LOB application I open in the morning and the last I close. Accessing information stored in Hudu is critical to the completion of every single help desk job I see to and is the foundation of our business. Pros Ease of use and navigation, Hudu integrates with multiple other top-tier platforms allowing for seamless management and workflow. Baseline reporting from the dashboard is a great feature to access critical information at a glance. Cons Navigating information can be difficult if other internal users are not trained or informed on using a recognised naming convention. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Jarod C. Support Technician Information Technology and Services ### "Hudu works and quirks" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 27, 2023 Pros Hudu easily integrates with other applications we use such as Office 365 Cons Live updates when integrating with Office 365 username and passwords Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Lucas B. Director Computer & Network Security ### "Couldn't run my business without it" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 15, 2023 Pros Hudu has a clean, user friendly interface, features are being added all the time. It's a cost effective, hosted or self hosted product. Cons The browser extension for password is a bit janky, we can't replace our existing password vault with this extension. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [IT Glue vs Hudu](https://www.capterra.com/compare/170401-10005281/ITGlue-vs-hudu)