# ServiceTrac Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ServiceTrac Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/10005282/ServiceTrac --- # ServiceTrac Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) ServiceTrac ## What is ServiceTrac? ServiceTrac CRM is a powerful all-in-one solution designed to manage leads, generate quotations, track service requests, and monitor on-field sales teams. With real-time tracking, automated workflows, and detailed analytics, it simplifies sales and service management for businesses. Key Features: ✅ Lead & Customer Management ✅ Quotation & Service Request Handling ✅ Field Sales & GPS Distance Tracking ✅ Expense & Reimbursement Management ✅ Multi-Level Approvals & Workflow Automation ✅ Reports & Analytics Why Choose ServiceTrac? ✔ Boost sales productivity ✔ Enhance customer service ✔ Optimize field operations ✔ Gain data-driven insights 🚀 Grow faster with ServiceTrac CRM! Book a Free Demo Today. ## What is ServiceTrac used for? [Online CRM](https://www.capterra.com/online-crm-software/)[Warranty Management](https://www.capterra.com/warranty-management-software/)[GPS Tracking](https://www.capterra.com/gps-tracking-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ServiceTrac?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.codonsoft.com&name=ServiceTrac) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ServiceTrac 0.0 VS. [4.5 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting Price Contact vendor Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (3,399) Value For Money 0.0 (0) Value For Money 4.4 (2,786) Customer Service 0.0 (0) Customer Service 4.5 (2,970) ## ServiceTrac alternatives [4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.7 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (258)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about ServiceTrac Overview ### What company size and specific industries is ServiceTrac built for? ServiceTrac is designed for B2B sales teams and organizations in FMCG, IVD, service, and manufacturing sectors. It fits companies that manage leads, track field sales and service, handle service requests, or optimize operational workflows, making it suitable for teams needing industry-specific sales and service tracking. Features and Usability ### What are the key features of ServiceTrac? ServiceTrac offers work order management, case management, dispatch management, and scheduling for service operations. It also includes asset tracking, inventory management, parts management, and repair management, plus reporting and analytics, workflow management, role-based permissions, mobile access, GPS, and real-time notifications. Integrations ### Which third-party tools and platforms does ServiceTrac integrate with? ServiceTrac connects natively to Email and Cloud Backup, plus SMS API integrations. These options cover communication and backup use cases, giving ServiceTrac a focused set of third-party connections for handling messages and data protection. Getting Started and Support ### What training and onboarding options does ServiceTrac offer? ServiceTrac provides in person and live online training options for teams getting started. In person sessions allow direct, on-site instruction, while live online sessions support remote guided training and product walkthroughs. These formats give users two ways to receive setup and onboarding support. Getting Started and Support ### What customer support options does ServiceTrac offer? ServiceTrac offers email/help desk and phone support. Those channels give users direct ways to contact the support team for questions or issues. No reviewer feedback is available here, so support experience details such as response speed or helpfulness cannot be described. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases ServiceTrac 97 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Graphical representation of data Manage sending personnel and resources to a site as needed Store and organize documents in a centralized system Manage product specific documents in a categorized order Track all personnel who operate company vehicles Identifying if all conditions that entitle a client to certain benefits are met Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Store and access documents, forms, and photos in one centralized place Intended to be used by field service companies Intended to be used by manufacturers Visualize locations on a map Determines the location of a device using GPS or an IP address System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Track interaction history by documenting conversations for contacts Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Identify the physical location of an individual, asset, device, etc. Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Track the time and location worked by employees via mobile device Observe and track the demand, usage, progress or quality of a system, product, or user Track/log the amount of time employees worked per job using a timer Manage and track customer orders for goods, investments, or any other purchases Track parts inventory levels and manage re-stocking Swipe a credit card or manually process payments while with the customer in the field A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Create, manage, and track policies and procedures within an organization Arrange tasks based on the level of priority or urgency The process of providing information about a purchased product to the manufacturer or seller for warranty purposes or other benefits Generate quotes or estimates for customers Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Arrange for repairs to be performed and track prior repairs to the same item Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Assign available resources to various projects and tasks Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan daily routes to optimize employee scheduling and provide directions Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Track work performed and resources used for past customers, sites, or assets Set and monitor service level agreements to ensure timely response and resolution Arrange for and track that service agreed upon under warranty is scheduled and performed Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Allow customers/users to submit support queries and service requests Create, manage and track all task activities and progression Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Real-time vehicle tracking for monitoring location, route, speed, etc. Track, approve or deny warranty requests and manage associated customer communications Track the duration and expiration of warranty as well as any obligations under that warranty SaaS, web-based, online deployment Creating, assign, and track jobs and/or tasks for work orders Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ SMS API](https://www.capterra.com/p/147248/SMS-Notify/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.