# ServiceTrac Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ServiceTrac Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/10005282/ServiceTrac/alternatives

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# 

 ServiceTrac Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

ServiceTrac

## What is ServiceTrac?

ServiceTrac CRM is a powerful all-in-one solution designed to manage leads, generate quotations, track service requests, and monitor on-field sales teams. With real-time tracking, automated workflows, and detailed analytics, it simplifies sales and service management for businesses. Key Features: ✅ Lead & Customer Management ✅ Quotation & Service Request Handling ✅ Field Sales & GPS Distance Tracking ✅ Expense & Reimbursement Management ✅ Multi-Level Approvals & Workflow Automation ✅ Reports & Analytics Why Choose ServiceTrac? ✔ Boost sales productivity ✔ Enhance customer service ✔ Optimize field operations ✔ Gain data-driven insights 🚀 Grow faster with ServiceTrac CRM! Book a Free Demo Today.

## What is ServiceTrac used for?

[Online CRM](https://www.capterra.com/online-crm-software/)[Warranty Management](https://www.capterra.com/warranty-management-software/)[GPS Tracking](https://www.capterra.com/gps-tracking-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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Do you work for ServiceTrac?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.codonsoft.com&name=ServiceTrac)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ServiceTrac

0.0

VS.

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

Contact vendor

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (1,380)

Value For Money

0.0 (0)

Value For Money

4.4 (1,184)

Customer Service

0.0 (0)

Customer Service

4.6 (1,333)

## ServiceTrac alternatives

[4.5 (3,408)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (1,132)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (256)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting Integration

Integrate with a third-party accounting system

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

ServiceTrac 96 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Graphical representation of data

Manage sending personnel and resources to a site as needed

Store and organize documents in a centralized system

Manage product specific documents in a categorized order

Track all personnel who operate company vehicles

Identifying if all conditions that entitle a client to certain benefits are met

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

Store and access documents, forms, and photos in one centralized place

Intended to be used by field service companies

Intended to be used by manufacturers

Visualize locations on a map

Determines the location of a device using GPS or an IP address

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Track interaction history by documenting conversations for contacts

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Identify the physical location of an individual, asset, device, etc.

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Track the time and location worked by employees via mobile device

Observe and track the demand, usage, progress or quality of a system, product, or user

Track/log the amount of time employees worked per job using a timer

Manage and track customer orders for goods, investments, or any other purchases

Track parts inventory levels and manage re-stocking

Swipe a credit card or manually process payments while with the customer in the field

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Create, manage, and track policies and procedures within an organization

Arrange tasks based on the level of priority or urgency

The process of providing information about a purchased product to the manufacturer or seller for warranty purposes or other benefits

Generate quotes or estimates for customers

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Arrange for repairs to be performed and track prior repairs to the same item

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Assign available resources to various projects and tasks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan daily routes to optimize employee scheduling and provide directions

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track work performed and resources used for past customers, sites, or assets

Set and monitor service level agreements to ensure timely response and resolution

Arrange for and track that service agreed upon under warranty is scheduled and performed

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Allow customers/users to submit support queries and service requests

Create, manage and track all task activities and progression

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Real-time vehicle tracking for monitoring location, route, speed, etc.

Track, approve or deny warranty requests and manage associated customer communications

Track the duration and expiration of warranty as well as any obligations under that warranty

SaaS, web-based, online deployment

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

A set of processes to optimize the productivity of its employees

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## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
not available

## Integrations

[

SMS API](https://www.capterra.com/p/147248/SMS-Notify/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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