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Prosper EX is a Culture & Employee Engagement platform that enables HR & Business leaders to harness the power of real-time data and insights to supercharge performance, retain top talent and drive revenue growth. By connecting Employee Engagement, Performance Management and Development in one easy to use platform, our customers can actively listen to their people, understand what is going well and areas to improve, take action and drive change and results at scale.
Provider
Prosper EX
Located In
Australia
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, Webinars, Documentation, Videos, In Person
Support
Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep)
Companies that want to drive employee engagement, performance and development using a platform their people will love.
Content Source: Prosper EX
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Prosper EX Reviews
Pros
Having all our engagement survey reports and performance management 1-1s in one place has been fantastic. Our structured onboarding and exit processes are now automated, which we love.
Prosper EX's customer service has also been outstanding. The support team is knowledgeable, responsive, and genuinely committed to helping users get the most out of the software.
Prosper EX is more than just a tool; it has been a catalyst for growth, and I highly recommend it to businesses looking to enhance their operational efficiency and drive growth.
Cons
NA-Haven't had any negative experiences to date.
As noted above, nothing is too much trouble. The ProsperEX team always find a solution to anything that pops up, and usually within the day.
Inability to upload files to employee accounts. This however is coming online as a platform update soon.
"A must resource for all companies "
Overall: Highly recommend
Pros: Prosper Ex has been fantastic for our company with retaining staff and keeping balance. Highly recommended
Cons: Nil - this company has been fantastic and assisted our agency
"Transforming our Business with Prosper EX"
Overall: My overall experience with Prosper EX has been highly positive. It has proven to be a powerful tool that has streamlined our processes, improved our efficiency, and provided deep insights into our operations. The slight learning curve at the beginning is well worth it, given the benefits the platform offers. I've been particularly impressed with the continual updates and improvements made to the software, which show a clear commitment to staying on the cutting edge and addressing user feedback. Prosper EX is more than just a tool; it has been a catalyst for growth, and I highly recommend it to businesses looking to enhance their operational efficiency and drive growth.
Pros: The standout feature of Prosper EX for me has been its exceptional user interface and overall ease of use. Right from the start, the platform felt intuitive, allowing me to navigate through its various functionalities with minimal effort. Another major plus is the platform's analytics and reporting tools. These have provided us with invaluable insights into our operations, helping us make data-driven decisions and know what actions drive positive team morale. Prosper EX's customer service has also been outstanding. The support team is knowledgeable, responsive, and genuinely committed to helping users get the most out of the software.
Cons: I would recommend this product for organisations with 50 or more staff to ensure they receive maximum return on investment.
"Excited to have Prosper EX"
Overall: Implementation was quick, and our CSM [sensitive content hidden] is so responsive. Whenever I've had a request she's gotten back to me within the same day, which is fantastic.
Pros: I loved leaning on their org psychologist's expertise by using the prosper EX engagement survey. It's great that ongoing surveys also add to the happiness metrics. I'm excited to use the 1-to-1 functionality moving forward for our performance management process.
Cons: There are a few functionalities and tweaks I would love to see built into the product. Our CSM collates my feedback, and its great to know some items are already in the pipeline. I have already seen the product improve in my short time using it.
"Great for Team Member Development"
Pros: We love how easy the platform is to use. It has already proven to be successful in support team member development
Cons: Nothing we have found to dislike just yet
"Braehead Performance Management "
Overall: Overall its been a great journey so far, certainly great value and looking forward to implement more of Prosper EXs tools.
Pros: The Prosper EX team has been fantastic to collaborate with. Initially, we implemented their eNPS surveys for a monthly snapshot of our business, which proved so effective that we soon adopted their Engagement survey to run biannually. The feedback from our employees has been overwhelmingly positive, and we've actively utilized much of the data received. This year, we're excited to introduce the 1-to-1 tool, moving us further towards paperless processes.
Cons: Moving from paper to digital comes with some resistance to change. Also understanding initially how to best interpret the data and how to action wasn’t instant. However, my customer success manager has been very helpful throughout.
