--- title: "Impro.AI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Impro.AI Software - reviews, pricing plans, popular comparisons to other Business Performance Management products and more." source_url: "https://www.capterra.com/p/10005339/Impro-ai/" page_type: "product" language: "en" --- # Impro.AI Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Impro.AI ## What is Impro.AI? The Impro platform enables your company and your people to achieve accelerated growth through management insights, strategies, and daily micro-coaching. Our process includes interacting with a real coach, analyzing behavior insights with the help of generative AI, and assisting users in self-coaching. ## What is Impro.AI used for? [Coaching](https://www.capterra.com/coaching-software/)[Business Performance Management](https://www.capterra.com/business-performance-management-software/)[Mentoring](https://www.capterra.com/mentoring-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Coaching / 2025 - Talent Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for Impro.AI?[Manage this product listing](https://www.g2.com/products/impro-ai/claim_requests/new?auto=true) ## Impro.AI Overview Updated September 2026 AI summary Impro.AI supports enterprises and midsize organizations seeking to enhance mentoring, coaching, and employee engagement through cloud-based tools. Its feature set spans mentor matching, career development, progress tracking, and skills assessment, with additional capabilities like generative AI, chat, and feedback management. Users value its clear insights and accessible interface, though daily engagement requirements may pose challenges for busy teams. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Impro.AI 4.6 (25) VS. [4.7 (63)](https://www.capterra.com/p/230178/Ninety/reviews/) Starting Price Contact vendor Starting Price $16 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (25) Ease Of Use 4.5 (63) Value For Money 4.7 (21) Value For Money 4.5 (53) Customer Service 4.9 (22) Customer Service 4.8 (54) ## Impro.AI alternatives [4.0 (629)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/) Starting price $124.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars Highest Rated [4.8 (229)](https://www.capterra.com/p/182965/Profit/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10005339/Impro-ai/alternatives/) ## FAQs about Impro.AI Overview ### Which roles and teams benefit most from Impro.AI? Impro.AI benefits support, operations, and analyst teams that need faster workflows and better decision-making. Customer support specialists and service supervisors use it to streamline case handling, while business, product, data, and risk analysts rely on it for insights. Managers in payroll, claims, settlements, and financial services use it to improve accuracy and oversight. Answer based on 25 reviews Overview ### What company size and industries is Impro.AI built for? Impro.AI is built primarily for enterprises, which make up 52% of reviewers, and it is used most in Insurance at 28%. It also serves midsize businesses at 32% and small businesses at 16%, with additional adoption in Mining & Metals at 16% and Construction at 12%. Answer based on 25 reviews Features and Usability ### What are the key features of Impro.AI? Impro.AI offers mentoring program management, mentor/coach matching, participant profiles, and progress tracking for structured development programs. It also includes goal setting and tracking, skills assessment, performance management, and training management, plus communication tools such as chat/messaging, reminders, content library, and reporting/analytics. Getting Started and Support ### What training and onboarding options does Impro.AI offer? Impro.AI provides live online sessions and webinars for training. Live online sessions support guided instruction with a trainer, while webinars present scheduled presentations and demonstrations that teams can attend remotely. These formats give users structured ways to learn the product and review core features. Answer based on 3 reviews Getting Started and Support ### What customer support options does Impro.AI offer? Impro.AI offers Email/Help Desk support for customer questions and issue handling. Support experience details are not available in the catalog data, so no conclusions can be drawn about response speed, helpfulness, or common frustrations. Users seeking help should rely on the listed email-based support channel. ## Features AI summary Based on 965 Business Performance Management reviews Capterra reviewers point to these as the top priorities when choosing mentoring software: - **Mentor/Coach Matching** (**58%** of reviewers rated this feature as critical) - **Mentoring Program Management** (**44%**) - **Participant Profiles** (**31%**) Impro.AI supports all three features that buyers rate most highly: **Mentor/Coach Matching**, **Mentoring Program Management**, and **Participant Profiles**. Together, these capabilities help businesses pair participants more effectively, manage mentoring initiatives with greater consistency, and maintain detailed profile information, allowing teams to run structured programs and improve mentoring outcomes. Mentor/Coach Matching 4.4 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters Mentoring Program Management 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage mentoring programs: registration, pairing, curriculum, and reporting Participant Profiles 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Personal profiles that may include photos, job roles, skills, interests, qualifications, languages spoken, and more Progress Tracking 4.4 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation Enrollments/Onboarding 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the enrollment and onboarding of all new members and accepted applications Goal Setting/Tracking 4.9 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Establish measurable goals and objectives and track their progress over a specific period of time Impro.AI 19 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Library: Centralized repository to store content and assets - Email Reminders: Reminders sent via email - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Interactions: Monitors interactions with customers and/or co-workers. - Mentor/Coach Matching: Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters - Mentoring Program Management: Manage mentoring programs: registration, pairing, curriculum, and reporting - Participant Profiles: Personal profiles that may include photos, job roles, skills, interests, qualifications, languages spoken, and more - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Training Management: Track employee/learner's progression through training programs --- Get Advice We can help you find the software with the features you need. Features 4.8 (25) 4.8 Based on 25 reviews ## Pricing Value for money 4.7 (21) ### Starting price Free trial not available Value for money 4.7 (21) 4.7 Based on 21 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (22) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (22) 4.9 Based on 22 reviews ## User reviews Overall rating 4.6 Based on 25 reviews Filter by rating 5(17) 4(7) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent UC Uraz C. Animator Animation ### "Amazing Company with Amazing Employees" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2024 Pros everything was perfect, nothing really to be said imperfect Cons nothing, overall the collaboration was successful Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EK Eylul K. Data engineer Computer Software ### "Great platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 26, 2024 Great experience! People have been addressing my concerns and providing effective solutions. Pros Licenses are transferrable across team members, which is very helpful in our case. It is easy to add or remove users as your team grows or changes. Cons There are no third-party integrations to tools like Slack Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EE Elif E. Development Associate Construction ### "Impro Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2024 Overall it's a solid tool that gives specific insights that help make informed decisions. Pros It gives specific, actionable insights based on your actual performance. It has made it easier to track progress. Cons Harder to tweak things, also takes some time to become more proficient. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OO Oben O. Undergraduate Student Education Management ### "Overall a Great Experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 26, 2024 Pros The coaching specifically on AI prompt engineering was customized to me and much more educative than any online course I took Cons You have to invest the time in it to get actual value. The more you put the more you get out of it. If you are not going to invest your time in it, it's not worth it Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS Anu S. Product Analyst Education Management ### "AI Performance Training by Impro.AI" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2024 My experience was highly productive and boosted my efficiency 10x. Pros The insights I gained have been instrumental in advancing my career. Cons Everything has been great and productive so far. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Perisha P. Customer Experience Associate Retail ### "Daily AI Training to become 10x productive at work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2024 Impro.ai is a helpful and straightforward tool that offers an easy-to-use layout, clear insights, and efficient solutions for various tasks. Pros I enjoy how Impro.ai combines customized performance training with data generated by AI to help businesses achieve growth and employee development. Cons The thing I dislike the most about Impro.ai is that their website does not provide specific case study details, Feedbacks and detailed price information. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CH Corey H. Service Supervisor Construction ### "Worth the Effort" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 4, 2024 Pros The one on one time was very beneficial to discuss and reflect on work I've done or upcoming tasks with someone outside our organization. Cons Sometimes the questions I found to be difficult to answer or relate to. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SJ Selena J. Strategy Execution Manager Construction ### "Review of ImproAI" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 29, 2024 Appreciated the insight and help that was provided. Found it beneficial for my role. Pros Helpful for individuals new to mentoring or requiring support with changes in their roles, team or leadership. Cons Due to my busy role, I found it really difficult to reply every day. That was a struggle. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Product Support Specialist Mining & Metals ### "Reasonable" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 August 28, 2024 The coach was thoughtful and genuinely interested in helping me improve Pros The coaching provided insights from a different perspective, and encouraged better self-awareness and problem-solving Cons Some of the modules were slow-paced or internally repetitive Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JW Jason W. Director Mining & Metals ### "Leadership Development Journey" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 28, 2024 Overall, a good experience that pushed me to think deeper about my leadership style and the journey I'm on to build and develop my team. Pros I liked the frequent engagement and the short responses; it didn't take much time to give and receive feedback / questions / answers on each engagement. I also appreciate the follow-up and prompts when I missed responding to a message. Cons Occasionally it felt impersonal as nearly all communication was via short messages. I would have liked to add an occasional (monthly?) 1:1 video call for a few minutes to reflect and discuss my coaching journey. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/10005339/Impro-ai/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Ninety vs Impro.AI](https://www.capterra.com/compare/230178-10005339/Ninety-vs-Impro-ai)