# Impro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Impro the right Mentoring solution for you? Explore 25 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10005339/Impro-ai/reviews --- Impro 4.6 (25) [View alternatives](https://www.capterra.com/p/10005339/Impro-ai/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Impro Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews CH Corey H Service SupervisorConstruction, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Sometimes the questions I found to be difficult to answer or relate to.“ September 4, 2024 LM Line M Payroll ManagerInsurance, 201 - 500 employeesUsed the software for: Less than 6 months. “It can be difficult to remember what you were talking about in your last discussion if there are holidays in both Canada and US.“ October 18, 2023 ## Showing most helpful reviews Showing 1-25 of 25 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Perisha P. Customer Experience Associate Retail Used the software for: Less than 6 months ### "Daily AI Training to become 10x productive at work" September 15, 2024 5.0 Impro.ai is a helpful and straightforward tool that offers an easy-to-use layout, clear insights, and efficient solutions for various tasks. Pros I enjoy how Impro.ai combines customized performance training with data generated by AI to help businesses achieve growth and employee development. Cons The thing I dislike the most about Impro.ai is that their website does not provide specific case study details, Feedbacks and detailed price information. Review Source EE Elif E. Development Associate Construction Used the software for: 6-12 months ### "Impro Review" September 26, 2024 5.0 Overall it's a solid tool that gives specific insights that help make informed decisions. Pros It gives specific, actionable insights based on your actual performance. It has made it easier to track progress. Cons Harder to tweak things, also takes some time to become more proficient. Review Source BB Barbara B. Talent acquisition coordinator Financial Services Used the software for: Less than 6 months ### "Took for success " February 1, 2024 3.0 Pros Being able to see my weaknesses and strength, focus on my strength and being able to put in place steps towards upskilling my weakneses Cons In a company context being in a fast grow, rapid changes being in a coaching program can become another task to complete on the endless to do list Review Source JW Jason W. Director Mining & Metals Used the software for: Less than 6 months ### "Leadership Development Journey" August 28, 2024 4.0 Overall, a good experience that pushed me to think deeper about my leadership style and the journey I'm on to build and develop my team. Pros I liked the frequent engagement and the short responses; it didn't take much time to give and receive feedback / questions / answers on each engagement. I also appreciate the follow-up and prompts when I missed responding to a message. Cons Occasionally it felt impersonal as nearly all communication was via short messages. I would have liked to add an occasional (monthly?) 1:1 video call for a few minutes to reflect and discuss my coaching journey. Review Source UC Uraz C. Animator Animation Used the software for: 6-12 months ### "Amazing Company with Amazing Employees" September 26, 2024 5.0 Pros everything was perfect, nothing really to be said imperfect Cons nothing, overall the collaboration was successful Review Source OO Oben O. Undergraduate Student Education Management Used the software for: Less than 6 months ### "Overall a Great Experience!" September 26, 2024 5.0 Pros The coaching specifically on AI prompt engineering was customized to me and much more educative than any online course I took Cons You have to invest the time in it to get actual value. The more you put the more you get out of it. If you are not going to invest your time in it, it's not worth it Review Source VR Verified Reviewer Product Support Specialist Mining & Metals Used the software for: 6-12 months ### "Reasonable" August 28, 2024 4.0 The coach was thoughtful and genuinely interested in helping me improve Pros The coaching provided insights from a different perspective, and encouraged better self-awareness and problem-solving Cons Some of the modules were slow-paced or internally repetitive Review Source EK Eylul K. Data engineer Computer Software Used the software for: Less than 6 months ### "Great platform" September 26, 2024 5.0 Great experience! People have been addressing my concerns and providing effective solutions. Pros Licenses are transferrable across team members, which is very helpful in our case. It is easy to add or remove users as your team grows or changes. Cons There are no third-party integrations to tools like Slack Review Source AS Anu S. Product Analyst Education Management Used the software for: Less than 6 months ### "AI Performance Training by Impro.AI" September 15, 2024 5.0 My experience was highly productive and boosted my efficiency 10x. Pros The insights I gained have been instrumental in advancing my career. Cons Everything has been great and productive so far. Review Source SJ Selena J. Strategy Execution Manager Construction Used the software for: 6-12 months ### "Review of ImproAI" August 29, 2024 4.0 Appreciated the insight and help that was provided. Found it beneficial for my role. Pros Helpful for individuals new to mentoring or requiring support with changes in their roles, team or leadership. Cons Due to my busy role, I found it really difficult to reply every day. That was a struggle. Review Source CH Corey H. Service Supervisor Construction Used the software for: 1-2 years ### "Worth the Effort" September 4, 2024 4.0 Pros The one on one time was very beneficial to discuss and reflect on work I've done or upcoming tasks with someone outside our organization. Cons Sometimes the questions I found to be difficult to answer or relate to. Review Source MC Matt C. Supervisor Machinery Used the software for: 6-12 months ### "Everyday, practical coaching" October 20, 2023 5.0 Pros I really like the format of having a micro-coaching session every day. It keeps content relevant and impactful. Cons I don't really have much for criticism. Sometimes, while discovering if I have a skill opportunity, it can take a bit of time before realizing that it isn't an opportunity, but was a strength after all. Review Source LR Lynne R. Rehabilitation Consultant Insurance Used the software for: Less than 6 months ### "Highly recommend Impro" October 23, 2023 5.0 Overall, I would say that I've had a great experience!! Pros I have been working with Impro for the past few months and was paired up with a fabulous coach, \[sensitive content hidden\].I've not been through a coaching program that is mostly online so it is challenging me to learn in a new way.\[sensitive content hidden\] is quick to respond and her thought provoking questions and responses have challenged me to a new level with my goals. I've also been more focused on reviewing my goals and analyzing my outcomes Cons The online platform is a different one but I appreciate a new approach to learning and coaching! Review Source PD Phil D. Director Operations Financial Services Computer Software Used the software for: 2+ years ### "Finally An Affordable and Effective Coaching Tool for all Levels of an Organization!" November 21, 2023 4.0 Even after using Impro for nearly 2 years, I continue to be impressed by how insightful a coaching tool it is, and by how it has contributed and continues to contribute to my professional and personal growth journey, as well as that of my team members Pros The AI capabilities within Impro quickly identify areas for improvement, leading to exchanges with my coach that result in the development of new mindsets and behaviors conducive to success on both personal and business levels Cons Nothing that comes to mind. All good. But you have to but in the time and effort! Review Source ZA Zauhreen A. Claims Examiner Insurance Used the software for: Less than 6 months ### "Very Valuable tool for Employees" October 20, 2023 5.0 Pros Love the whole approach with the coach where you have to actually think about things and find a solution and create a habit out of it which helps you in your everyday life and also with your work. For example, the Webinar on the 22/8 Tool was really short and to the point and makes a lot of sense. I learnt a new way of managing my tasks. Which i will be trying! Cons Just feel when we have to log in everyday to answer a question is difficult because work gets busy. Once a week would be better. Review Source CP Carolina P. Underwriter Insurance Used the software for: 6-12 months ### "Improve yourself" October 18, 2023 5.0 Great experience Pros The fact that helps you find out how to improve step by step Cons I Did not have any issue with the product or its features. Review Source LM Line M. Payroll Manager Insurance Used the software for: Less than 6 months ### "Impro Mentoring Review" October 18, 2023 5.0 It has been a very positive experience and it has shown me that I have worked very hard as an employee and also as a manager and there are always improvements that can be made. Pros I love how my mentor asks questions that make me dig deeper and think outside my normal box of comfort. Cons It can be difficult to remember what you were talking about in your last discussion if there are holidays in both Canada and US. Review Source RL Riley L. Technology product specialist Machinery Used the software for: Less than 6 months ### "Great platform" December 13, 2023 5.0 Pros I enjoy the hosted sessions as they’re quick and concise while allowing for useful learnings Cons There tend to be a lot of notifications. Would be better with a bit less. Review Source MC Manda C. Product Support Specialist Mining & Metals Used the software for: Less than 6 months ### "Reasonable coaching, low effort for user. " October 18, 2023 4.0 Pros My Coach is positive and helpful. His questions and comments help solidify more helpful perspectives and behaviours. It takes 5 min per day. Cons There doesn’t seem to be very much to do or see in my dashboard. Or maybe I’m just not aware of other functions or features. Or maybe Impro is just dead simple Review Source LM Lakshit M. Sales Development Rep Environmental Services Used the software for: I used a free trial ### "Valuable Tool" November 25, 2023 5.0 Pros Impro helped me how I can boost my performance through daily coaching. Their web app is amazing and easy to use Cons Nothing that I could think of at this moment. Review Source SP Scott P. Product support specialist Mining & Metals Used the software for: Less than 6 months ### "Impro " October 18, 2023 5.0 So far it’s been good. Pros Not a huge amount of time is needed to participate. It’s done it small increments which is more manageable. Cons Not sure at this point but it is easy to ignore the mentors feedback and only address it when it fits into my day. Review Source JS JeanMarie S. Senior Case Manager Insurance Used the software for: Less than 6 months ### "Coaching" October 20, 2023 5.0 I'm being coached through Impro. I like the method of being asked a question and follow up questions. It helps me to dig deeper on a topic and analyze how I can grow and add value in my work. Pros It's easy to use. It keeps track of all interactions Cons I'm a new user. Haven't encounter any problem yet. Review Source GT Grace T. Enterprise Risk Analyst Insurance Used the software for: 6-12 months ### "Performance Management " October 20, 2023 5.0 Great experience with performance coaching Pros Connecting with my coach to get tips on how to improve performance on the job. Cons A few times I had issues opening the website to respond to my coach's comments. Review Source HD Henrietta D. Business Analyst Information Technology and Services Used the software for: 6-12 months ### "Good tool for coaching" February 1, 2024 5.0 Pros \- Quick responses from coaches - Good prompts to really reflect on Cons \- text feature can make it easy to forget to respond - not on desktop Review Source LD Libimol D. Intermediate Settlement Specialist Insurance Used the software for: Less than 6 months ### "Review" October 27, 2023 4.0 Pros Personalized training with trainer. Experienced trainers. Cons No app to login in on Phone. No additional resources available to read Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.