# Fincent Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Fincent the right Financial Management solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10005340/Fincent/reviews --- Fincent 4.4 (14) [View alternatives](https://www.capterra.com/p/10005340/Fincent/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Fincent Ease of use 4.6 Customer Service 4.5 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vance W. Managing Partner Retail Used the software for: 1-2 years ### "Fincent provides our Boutiques with hassle free and accurate accounting." August 14, 2025 5.0 Our experience overall with Fincent is excellent. Detailed and accurate accounting in real time with as much or as little human interaction as you want or need. Streamlining and minimizing what we have to do to have up to the minute accounting. Pros Fincent's team of accountants and bookkeepers have handled our accounting needs promptly with wonderful personal attention to our needs and requirements. They are always available for any questions we have. Cons I have few if any negatives in our work with Fincent. Minor things like needing to reverify a bank account connection is about all that has taken extra effort. You can eliminate most problems or work flow issues with good communication and Fincent excels at that. Alternatives considered [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/)[QuickBooks Online Accountant](https://www.capterra.com/p/229996/QuickBooks-Online-Accountant/) Reason for choosing Fincent Ultimately we felt Fincent offered us the best combination of 1. Providing proper accounting in a form that we required with the added safety of a quickbooks back up of all data 2. The ability to deal with real people, actual accountants and bookkeepers who respond to your emails, your calls and can meet at short notice on Zoom 3. A service oriented company who from our initial interviews and through onboarding and now ongoing interactions are always there for us and always working to make what we need happen. Review Source MB Michael B. Founder and CEO Design Used the software for: 6-12 months ### "An excellent solution for startups and solopreneurs" October 22, 2024 5.0 Fincent has been a game changer for my business. The agents are responsive and knowledgeable, and the platform gives me clear insights on my cash flow, balance sheet and expenses that are easy to view at any time. Pros The personalized assistance. Also the tax filing prep was super helpful. Cons No complaints. My experience was great. Thanks! Alternatives considered [QuickBooks Online Accountant](https://www.capterra.com/p/229996/QuickBooks-Online-Accountant/) Reason for choosing Fincent I like the software web app that fincent offers Review Source DR Danielle R. Founder Apparel & Fashion Used the software for: 1-2 years ### "Poor Quality, Lack of Accuracy, and Unreliable Service" April 28, 2025 1.0 As a small business owner with ADHD, I needed a bookkeeping service that would be clear, accurate, and supportive. I chose Fincent because they promised a better experience than Bench, but it ended up being a major disappointment. For the price, I expected a true partner; someone who would take care to get things right, not just rush to categorize transactions. Instead, Fincent’s careless approach put me at serious financial risk. Misclassifying transactions not only creates messy books, but also leads to major problems like inaccurate tax filings, increased audit risk, and the potential to damage funding opportunities for my business. Accuracy is not optional when it comes to bookkeeping, and no amount of technology makes up for people choosing speed over quality. What made it even worse was the complete lack of accountability. When I raised concerns, Fincent did not focus on fixing the inaccuracies. They focused on defending how much of the work had been “completed.” Instead of addressing the serious risks their mistakes created, they prioritized indicating substantial completion over delivering accurate, trustworthy financials, even with a co-founder CC’d on the email. If that does not tell you enough about their ethical practices, or the lack thereof, I am not sure what will. As a small business owner, I cannot afford to gamble on partners who do not treat accuracy and accountability as non-negotiable. Fincent was an expensive mistake and absolutely not worth the money or the stress. Pros The onboarding team was polite and responsive initially, and the portal to upload documents was easy to use. Cons Fincent prioritized completing transactions quickly over ensuring the accuracy of the books. They categorized the majority of my transactions, including loans, without requesting the necessary financial documentation, such as loan agreements and payment schedules, required to classify them properly. As a result, loans were incorrectly recorded as revenue. I received almost no communication from my assigned bookkeeper and no proactive outreach to confirm essential financial details before marking the books as “substantially complete.” This is a fundamental failure for any bookkeeping service. Switched from [Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/) Needed something more tech-advanced, and seemingly more robust. Review Source EK Emily K. CEO Non-Profit Organization Management Used the software for: Less than 6 months ### "Dedicated and Responsive Service!" August 20, 2024 5.0 Pros I have a dedicated and responsive team to help manage all of my books and transacations. Their website is easy to navigate and very user friendly! Cons I don't dislike a thing! I am very happy with everything provided. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) I wasn't happy with Quickbooks' customer service. Review Source DR Dan R. President Consumer Services Used the software for: 6-12 months ### "Switched from Quickbooks and Didn't Look Back" May 30, 2024 5.0 I started with Fincent because I was looking for a bookkeeping solution that included a team of humans and a well-thought-out user interface. I'm about six months in now and am very happy with the services provided by the Fincent team. They are curious, respectful, and hold me accountable when things are needed—and I can log in at any time to see where my books are at without worrying about whether I've missed a reconciliation or miscategorized something. The support is so appreciated and valued. Also, the fact that they manage a backup Quickbooks account in case I ever decide to leave gives me even more security and more reason to stay with them. Pros Their team is smart. They've figured out how to categorize my transactions properly by asking questions about recurring payments and past vendors. I feel like they are an extension of my company. Cons The catch-up bookkeeping took awhile to process, but that was also because I asked to go back further after an initial, shorter, catchup process. The Fincent team was supportive and respectful the whole time. Alternatives considered [Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/) Reason for choosing Fincent When I was shopping around, there seemed to be more human involvement in the categorization of transactions with Fincent than there is with Bench Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) I was looking for a managed solution with real people helping me manage the books Review Source GK Gregg K. President Marketing and Advertising Used the software for: 1-2 years ### "Small business website design company uses Fincent for bookkeeping." December 12, 2023 4.0 Happy with the service - runs on autopilot. Pros I like the simple login to see the reports. Cons The Plaid interface does not allow real time access to our business checking account and at least one business credit card accounts. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) They went out of business so I needed a reliable relationship and Fincent certainly provides. Review Source CJ Chandlyr J. Founder + Creative Director Design Used the software for: 6-12 months ### "Creative Business owner review" September 29, 2023 5.0 My experience has been great. The team has been able to help with so many things such as bookkeeping, and all of my taxes. Pros Catch up bookkeeping and taxes were the most helpful offerings presented by the Fincent team. Cons The difference in time zone made it tough to get timely responses at times, but overall it worked out. Alternatives considered [Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/) Reason for choosing Fincent It was very clear that they offered catch up bookkeeping and taxes, and that’s exactly what I needed help with. Review Source JS Jeremy S. Private Investigator Legal Services Used the software for: 6-12 months ### "A great product" September 21, 2023 5.0 Moving my bookkeeping to Fincent has been a lifesaver. Pros It frees me up to concentrate on other parts of my business, and the software does a great job of letting me track my company’s revenue and expenses. The team at Fincent have also been wonderful to deal with, and the pricing is fantastic. Cons The mobile app doesn’t work as well as the web portal, but that’s a minor inconvenience. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Fincent Affordability and live bookkeeping Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Pricing, less complicated, and great customer service. Review Source RS Raven S. Owner Consumer Services Used the software for: 6-12 months ### "Good experience so far" December 15, 2023 4.0 Pros Pricing was great and I liked the UI way better Cons I don't always feel like I'm listened to, have to repeat myself multiple times Switched from [Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/) Mostly pricing, but also I didn't love the UI on Bench. It was really hard to locate anything Review Source Noel C. Co-founder Arts and Crafts Used the software for: 2+ years ### "“Leave all your bookkeeping and tax worries to Fincent”" September 27, 2023 5.0 Fincent takes care of everything related to accountancy and they did all the work I didn't want to do. They just did it and made my life much easier. We are a graphic design studio and I was pretty new to accounting and bookkeeping. From the moment I started using Fincent, they took care of everything for me. They did the technical configuration, set up everything from scratch, and even set up everything for me to get my taxes done right. I’m very glad I chose Fincent, their team doesn’t disappoint in what they’ve set out to do. Made my bookkeeping and accounting worries go away. Pros Their team got me right on track with my financesBeautiful and easy to use platformOrganization and at a glance viewsGreat relationship building, customer service, and prompt repliesUnderstood my requirements as a small business and took care of everything related to my booksReduced tax stress Cons No cons for now. So far, they have been doing an excellent job. Review Source DR David R. President Information Technology and Services Used the software for: 6-12 months ### "Exceptional Service and Unparalleled Support: Our Experience with Fincent" March 31, 2024 5.0 Pros In the realm of bookkeeping software, finding a solution that not only meets but exceeds expectations can be a formidable challenge. Yet, our experience with Fincent has been nothing short of extraordinary. From the outset, Fincent has demonstrated a commitment to excellence in both their software capabilities and customer service, setting a new benchmark for what we at Roku Management Consulting, LLC (RMC) consider exceptional in the industry. The brilliance of Fincent lies not just in its intuitive design and comprehensive features, but in the people behind the technology. \[sensitive content hidden\] and the entire Fincent team have been outstanding partners to RMC. Their dedication to providing top-notch service, personalized support, and genuine care for our business needs has been evident in every interaction. The team’s responsiveness, expertise, and willingness to go above and beyond have significantly contributed to streamlining our bookkeeping processes, enabling us to focus more on our core services and less on financial management intricacies. What sets Fincent apart is its ability to deliver a seamless and highly satisfying user experience, coupled with the team’s proactive approach to customer service. They have not only addressed our queries and concerns with speed and efficiency but have also anticipated our needs, offering solutions that enhance our operational efficiency. The personal touch and professional integrity displayed by \[sensitive content hidden\] and the team resonate deeply with our values at RMC, fostering a collaborative and trusting relationship. In conclusion, our journey with Fincent has been exemplary, marked by remarkable customer service and a product that truly stands out in the crowded space of bookkeeping software. We wholeheartedly recommend Fincent to any business seeking a reliable, user-friendly, and robust bookkeeping solution, backed by a team that truly cares about your success. Our heartfelt thanks to \[sensitive content hidden\] and the entire Fincent team for their exceptional support and for being such a pleasure to work with. Cons Fincent is unable to support foreign companies. Review Source TS Taha S. President Retail Used the software for: 1-2 years ### "Excellent Bookkeeping and Financial Management Service" November 6, 2023 5.0 I came across Fincent through a Google search when I was seeking a bookkeeping service to take over the accounting for two small businesses that I operate. The onboarding process was smooth and included video sessions with an Account Manager and the assigned bookkeeper to understand the current state of my business' books. The Fincent platform has a streamlined and functional user interface and integrates with most financial institutions through Plaid. The bookkeeping service is timely and they have my books ready for review within 3-5 days after the month ends. My accountant's job has been made much easier as he's able to review the completed books before he prepares my tax filings. I would recommend Fincent to anyone that is looking to get their bookkeeping under control with better reporting and analysis. Pros Streamlined and easy to use platform that has secure integration with financial institutions Cons Earlier the integration with American Express used to fail frequently to AmEx's 2-Factor Authentication security process. This has been fixed now and is much more stable. Review Source BP Brittany P. CEO, Founder, Creative Director Design Used the software for: 6-12 months ### "Awesome Software & Team to Get Organized with your Bookkeeping!" December 13, 2023 5.0 My overall experience with Fincent has been very streamlined, easy, and the team is always willing and ready to chat and help in any way that they can. They are super nice and want to see our business in a good place. Pros I love the ease of use of the platform, and the built in bookkeeping team that takes care of balancing your books. They make it easy to review transactions in question and have been able to make looking at our numbers easy and clear to understand where we stand as a company. Cons Right now, I don't really have anything that I don't like. Review Source OS Olivia S. Owner Motion Pictures and Film Used the software for: Less than 6 months ### "Not quite there" September 29, 2023 3.0 I appreciate that they will do my books when I'm unresponsive. I dislike that they get obvious assumptions wrong. Pros It's affordable and seems like it might be run by actual humans. Cons Fincent isn't quite there. The app is for beta. The website isn't quite ready. It's still clunky. Reason for choosing Fincent cost Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.