# Dew-X Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Dew-X Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more.

Source: https://www.capterra.com/p/10005352/DewX/reviews

---

# 

 Dew-X Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Dew-X

## What is Dew-X?

Dew-X is the first, free and easy-to-use workflow system. Document, case and task flow, project management. CRM, Time Tracker and much more. Teamwork. No-code / Low-code platform. Cloud-based (free) and on-premises (paid) What is workflow for? For the automation of business processes during which documents, cases or tasks are transferred in a structured manner between subsequent people. What is project management? It is a set of activities performed to achieve set goals within a specified time. It includes, but is not limited to, planning, scheduling, executing, controlling and accounting for the tasks that make up a project’s objectives. At Dew-X, we have implemented one of the most popular agile methods – Kanban. What is CRM? Broadly speaking, it’s a strategy for managing relationships with current and potential customers, and more narrowly, it’s an IT system that supports this process. At Dew-X, we’ve implemented a module that simplifies sales management.

## What is Dew-X used for?

[Workflow Management](https://www.capterra.com/workflow-management-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)[Small Business CRM](https://www.capterra.com/small-business-crm-software/)

Top alternative

Featured

Overall rating

Based on 27 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

€3

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Dew-X

5.0 (27)

VS.

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

€3

Per User, Per Month

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (27)

Ease Of Use

4.5 (5,671)

Value For Money

4.9 (24)

Value For Money

4.3 (4,311)

Customer Service

4.9 (26)

Customer Service

4.4 (4,113)

## Dew-X alternatives

[4.4 (15,308)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/10005352/DewX/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Progress Tracking

4.9 (15)

66.67% of 15 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

Workflow Configuration

5.0 (15)

60.00% of 15 reviewers that rated this feature as important or highly important

Alter the default workflow to meet your organization's needs

Customizable Forms

5.0 (13)

61.54% of 13 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Real-Time Notifications

5.0 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Task Management

5.0 (13)

92.31% of 13 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Task Progress Tracking

5.0 (11)

63.64% of 11 reviewers that rated this feature as important or highly important

Track the status and progress of tasks

Dew-X 96 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Highlight content and/or make notations about parts of content

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Assign issues and tasks based on availability or required skills

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Define and maintain business rules that determine workflow capabilities and criteria

Track and manage schedules and meetings via an integrated calendar

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Specify or track the date/time a project, task, etc., is due for completion

Manage the processes involved when making the application ready for use

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Recover lost, deleted, or damaged files

Public or private sharing of digital files such as documents, audio/video, images, and more

Build applications without the use of code

Designed for small businesses

Automate repetitive tasks such as filling out information or creating certain types of forms

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Create, design and modify the flow and processes of tasks in a project

Identify which applications need to exchange data and enable these data connections

Track interaction history by documenting conversations for contacts

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Ability of websites, web applications, or mobile applications to function without an active internet connection

Ability to recognize printed or written text within digital images or scanned documents

Existing templates or individual parts of a bigger design commonly used in software, coding, learning courses etc.

Arrange tasks based on the level of priority or urgency

Document any changes or proposed changes made to business processes or workflows

Visually identify, define, and map all details and relationships surrounding business process models and elements

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

A digital list of items that need to be completed

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Request, track, and manage time off requests and vacation time

Track revisions and updates made to files and navigate between different versions

Use visual elements such as pre-built blocks and/or shapes to assemble a model or design

Create, design, and visually represent processes within the software

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

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Features

4.8 (27)

4.8

Based on 27 reviews

## Pricing

Value for money

4.9 (24)

Free Trial

Free Version

PRO Business (On premises)

€3.00

Per User,Per Month

Value for money

4.9 (24)

4.9

Based on 24 reviews

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## Support, customer service and training options

Customer Service

4.9 (26)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (26)

4.9

Based on 26 reviews

## User reviews

Overall rating

5.0

Based on 27 reviews

Filter by rating

5(26)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AK

Aleksander K.

CEO

Sporting Goods

### "E-commerce / shop - effective management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 24, 2025

Time savings, complete control, and ease of use. Thanks to Dew-X, I am able to remember everything and know which task is at what stage. In retrospect, if I were looking for such a system for my company, I would choose Dew-x again.

Pros

Simple, clear and intuitive building and grouping of processes even for a very small organization. Perfect for those who do not want to complicate their lives - especially for those who have not had contact with this type of system before.

Cons

I don't see any problems with my small company, everything runs smoothly - maybe large organizations will have different observations

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 26, 2025

Thank you for using Dew-X.com and for your feedback!

AW

Aneta W.

Training organization specialist

Education Management

### "Very good experience in using Kanban boards and CRM. I highly recommend Dew-X!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2025

Pros

\- User friendly, intuitive - Customization to your needs - Only short training needed in understanding how the tool works - Kanban boards are great in managing projects and delegating tasks between your team - Good value for money - Helpful team

Cons

So far we have found no flaws. Any doubts we may have are being taken under consideration by Dew-X team and a solution is being quickly provided to meet our needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 1, 2025

Thank you for using Dew-X.com and for your feedback!

WC

Witold C.

Consultant

Education Management

### "It's worth trying if you're looking for a simple, intuitive CRM."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2025

Great tool for a company that wants to gradually implement CRM without spending much money. They also have a nice, simple Kanban

Pros

Very readable tool, without any unnecessary elements, easy navigation and intuitive process management, highly recommended.

Cons

This will become clear after a few weeks of work; right now, it's difficult to say. It looks like they are developing the product and responding quickly to feedback.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 1, 2025

Thank you for using Dew-X.com and for your feedback!

LB

Luiza B.

Sales Director

Financial Services

### "Excellent Kanban Boards for Managing Sales and More"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 14, 2025

Pros

I really appreciate using dew-x for managing my sales processes. The customizable Kanban boards are especially useful, allowing me to tailor them exactly to my needs.

Cons

The solution is already excellent, but I'm looking forward to seeing further development and new features to make it even better

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 19, 2025

Thanks for using and rating. We are especially pleased to hear your opinion about Kanban boards, which are new.

PJ

Piotr J.

Manager

Civil Engineering

### "Very good software for small company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 8, 2024

Good. Free version enables to do almost everything we want in company. Very good lesson free of charge

Pros

Possibility to create any process, visibility of different procees and who is assigned.

Cons

Needs lessons to start working with it. Can be more intuitive.

Alternatives considered

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

Reasons for choosing Dew-X

Too expensive, aggresive marketing, russian

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 22, 2024

Of course, this competitor is "too expensive, aggresive and russian". We are completely different :) Thanks for using and rating!

TO

Tomasz O.

CFO

Sports

### "I highly recommend DEW-X"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2024

Overall, they deserve the best rating. Excellent contact and understanding of needs.

Pros

Pleasant, clear interface. Possibility to quickly adapt any document circulation process, complaints, etc. to your needs.

Cons

The free system has some limitations. I missed the ability to generate a transfer package for banking. After contacting with Dew-x representatives, we implemented the process very quickly.

Switched from

[Workflow](https://www.capterra.com/p/148288/Contentools/)

I used this system in my former job. In my current job, I had to implement a process quickly.

Alternatives considered

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Reasons for choosing Dew-X

Price, speed of implementation, meets expectations

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 13, 2024

Thanks for using and rating!

MW

Marcin W.

board member

Information Technology and Services

### "Simple to set up and operate crm"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2024

Pros

easy to use, simple and quick process creation

Cons

no possibility to choose your own icons

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 30, 2024

You can choose your own icons... but only from our set :) Thanks for using and rating.

AM

Agnieszka M.

Development Director

Investment Management

### "Dew-X review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 21, 2024

Pros

\- Easy and quick to use; - Clear processes; - Possibility to build up processes from scratch.

Cons

\- Lack of basic backups (e.g. you prioritize X number of documents that are crucial for you).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 22, 2024

Thanks for using and rating! Back-up is available as a paid option.

Kamil B.

CEO

Media Production

### "A great tool for implementing processes in a company - also for people with no previous experience with it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 8, 2024

Pros

Working with Dew-X allows you to understand what processes can work for your organization. There is a very low entry threshold - you just need to quickly create an account to use the functionality. It also makes it easier for potential contractors with whom you will want to use Dew-X together. An interesting solution is the possibility to join different organizations with one private account. The developers are committed to working with the client. They comprehensively explain the functionality of the software and provide assistance. They are open to changes and implementation of new functionalities.

Cons

I think the software lacks minor additions, allowing more freedom to create fields in process forms. I think they will be implemented in the basic version over time, or we will have Dew-X developers implement them. Functions that automate data export, for example, would also be useful. I believe the API will enable us to implement them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 14, 2024

Thanks for using and rating! New features are appearing regularly. Follow our blog https://dew-x.com/en/blog-en/

AW

Adrian W.

IT specialist

Government Administration

### "Dew-X First insights"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 6, 2024

The overall experience with Dew-X is highly positive, offering an efficient, cost-effective solution for workflow and document management. Compelling choice for streamlining workflow and document management processes in upcoming endeavors

Pros

\- very good price compared to competing solutions - low-code platform - cloud based

Cons

Although low-code platforms offer flexibility, there may be limitations to the extent of customization and integration with existing systems. However, despite this, the Dew-X team is very open to discussions about unique implementations and solutions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 26, 2024

Thank you for using and rating!

AS

Adam S.

Technical Director

Mechanical or Industrial Engineering

### "Description of the program as a client"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 2, 2024

Pros

Flexibility, the ability to adapt to existing processes, as it has been previously developed over the years. Involvement of a business owner who personally held a video conference of the rapid implementation

Cons

Little known yet, but he took good practice from flow management

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 5, 2024

Thanks for using and rating! Indeed, the owners of Dew-X are very much personally involved in the development of the project and its promotion :)

TN

Tomek N.

Service menager

Consumer Goods

### "Dew-X implementation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 24, 2024

Pros

Intuitive operation, high program customization

Cons

everything is ok, depending on your needs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 26, 2024

Thanks for using and rating!

AL

Anna L.

teacher

Education Management

### "Thank you DEW- X"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 12, 2024

I was looking for a simple, cheap and intuitive application to manage my small educational company. DEW - X helped me understand the processes taking place in my company from scratch and model them effectively, improve work and document flow, and increase customer satisfaction

Pros

The simplicity of creating forms is a great advantage of the system Professional service and good cooperation distinguish this company from the competition

Cons

The interface could be more colorful but its indywidual matter

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 15, 2024

Thanks for using and rating!

SB

Sebastian B.

Community tech support specialist

Information Technology and Services

### "Dew-X is inexpensive alternative for small company"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 28, 2023

Pros

Cheap and easy to set-up and use. Great contact point that allows to quickly solve issues

Cons

from user sided perspective dew-x may be a bit rough around the edges at first, but once you get used to it is quite easy

Alternatives considered

[Pipefy](https://www.capterra.com/p/144848/Pipefy/)

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

[Kissflow](https://www.capterra.com/p/149470/KiSSFLOW/)

Reasons for choosing Dew-X

cheap and easy to set up compared to alternatives

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 2, 2024

Thanks for using and rating!

KS

Klaudia S.

Accountant

Accounting

### "Review for Dew-X"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 23, 2023

Pros

I like using the dew-x program because it has many features and is easy to use

Cons

Nothing, Dew-x is a good program for me

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 24, 2023

Thanks for using and rating!

JG

Joanna G.

project office coordinator

Building Materials

### "Very simple and easy product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 23, 2023

Pros

Product is easy to use, simple and transparent. Very pleasure to use.,

Cons

Little possibility od reporting

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 24, 2023

Thanks for using and rating!

MB

Mateusz B.

Business Analyst

Computer Software

### "It's worth taking a moment to get to know Dew-X"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 27, 2023

It is much easier for me to manage various processes and create new ones.

Pros

A very attractive price for the product and the possibilities it offers. Great price-quality ratio. Fast contact. Good UX - overall it is a decent product.

Cons

I haven't found it yet. So far everything is fine and I have not found any points that I would like to improve.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 28, 2023

Thanks for using and rating!

MD

Mariusz D.

ERP Specialist

Mechanical or Industrial Engineering

### "Open range flexible tool "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 6, 2023

I am using DEW-X without training. It is easy to understand where actions are necessary.

Pros

I can implement new workflow processs regardless of supplier availability. I change steps and actions. Templates are helpful too. I see my task handling. Who is working on them. I know when my commitment is needed.

Cons

I don't kwon how to put comment to task in progress any other person.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 9, 2023

Thanks for using and rating!

MK

Malgorzata K.

architect

Architecture & Planning

### " great product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 2, 2023

Pros

very easy of use and intuitive. Made my job easier.

Cons

I like working on a black desktop but maybe I didn't find an option to change it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 7, 2023

Thanks for using and rating! The dark theme can be found in the settings under the avatar

AK

Alicja K.

Owner

Architecture & Planning

### "Great software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 2, 2023

Pros

We were looking for a simple workflow system that we could configure ourselves. Dew-X works great for us. At the beginning, we used ready-made process templates. Templates can be easily modified and extended according to your needs. Building the process takes as much time as your morning coffee :)

Cons

Exported process reports are not easy to sort.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 7, 2023

Thanks for using and rating! You can use the standard MS Excel functions for sorting.

ŁK

Lukasz K.

IT Manager

Philanthropy

### "the best workflow software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 16, 2023

I am very pleased with the range of possibilities

Pros

Possibility to create your own templates. Possibility of having full control over the process in the company

Cons

There is no such thing. Everything is simple and intuitive

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 18, 2023

Thanks for using and rating!

KS

Krystian S.

Customer Service Manager

Automotive

### "Very smart and transparent system"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

April 20, 2023

Pros

It does not charge the other systems. The cost of implementing is very low.

Cons

Dew -X does not contain OCR and some other features

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 24, 2023

Thanks for using and rating! Dew-X has OCR even in the free version - it is available directly from the PDF document preview.

MP

Monika P.

IT Executive Search & Recruitment Partner

Staffing and Recruiting

### "General opinion"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2023

The biggest advantages, apart from a very good, easy to customize workflow, were the implementation time, costs and cooperation with the Dew-X team. On a daily basis we are using the contract workflow and recruitment process. Thanks to the fact that we were able to set the appropriate process ourselves, it is perfectly suited to our everyday needs.

Pros

Possibility to set customized processes with samples Instruction for Users or Admin - readable and transparentDew-X supportGood price for very good quality

Cons

At this moment nothing. In the future we are planning to implement next processes so considering previous cooperation we will definitely choose Dew-X.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 24, 2023

Thanks for using and rating!

MT

Marcin T.

Head of Contolling

Food & Beverages

### "Dew-X"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2023

DMS and Invoice management

Pros

Easy and ready for customisation. Clear user interface

Cons

there's nothing I don't like about the way I use the program

Reasons for choosing Dew-X

Price and openness for future customization

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 24, 2023

Thanks for using and rating!

MK

Marcin K.

Manager

Restaurants

### "Flexible"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 12, 2023

Procurement process - acceptance, approval and cost control

Pros

Customization and fiting for my needs / processes

Cons

At the begining we need a lot of time to customize our processes and met functionalities

Reasons for choosing Dew-X

We could start with trial.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 24, 2023

Thanks for using and rating! "At the begining we need a lot of time to customize our processes..." - this opportunity is a benefit :)

Popular comparisons

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[Asana vs Dew-X](https://www.capterra.com/compare/184581-10005352/Asana-PM-vs-DewX) 

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