# BookRelax Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about BookRelax Software - reviews, pricing plans, popular comparisons to other Massage Therapy products and more.

Source: https://www.capterra.com/p/10005386/BookRelax

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# 

 BookRelax Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

BookRelax

## What is BookRelax?

BookRelax is a practice management software for massage, beauty and naturopathy. It helps you manage your appointments, customer records, medical records, employee income and online marketing.

## What is BookRelax used for?

[Massage Therapy](https://www.capterra.com/massage-therapy-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Membership Management](https://www.capterra.com/membership-management-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$39

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for BookRelax?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sunflowersoft.com.au/&name=BookRelax)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BookRelax

5.0 (9)

VS.

[4.9 (297)](https://www.capterra.com/p/187593/Mangomint/reviews/)

Starting Price

$39

Usage Based, Per Month

Starting Price

$165

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (9)

Ease Of Use

4.9 (644)

Value For Money

4.9 (9)

Value For Money

4.8 (619)

Customer Service

4.7 (9)

Customer Service

5.0 (606)

## BookRelax alternatives

[4.8 (1,443)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Starting price

$14.95

Per User, Per Month

[4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

[4.4 (604)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

[4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting price

$19.99

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/10005386/BookRelax/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Management

5.0 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Appointment Scheduling

5.0 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Scheduling

5.0 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Booking Management

4.8 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Online Booking

4.8 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

SOAP notes

4.8 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

BookRelax 47 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Indication whether a resource is available or protected from allocation

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Manage contact details and communication with clients

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Provide online support for your customers through live chat or help desk functionality

Customize contracts and forms to collect specific information

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Designed for medical spas

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Transactions that typically involve face-to-face interactions between the payer and the payee

Track and manage inventory levels to maintain proper supply

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Manage and support multiple locations

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Design, communicate, and distribute incentives to perform a specific action

Ratings/Reviews

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor and manage customers' perceptions about a business, product, or service

Manage the rescheduling of appointments

Plan availability and assign specific time slots for tasks and resources

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Reminders sent via SMS/text message

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Get Advice

We can help you find the software with the features you need.

Features

4.9 (9)

4.9

Based on 9 reviews

## Pricing

Value for money

4.9 (9)

Free Trial

Free Version

Basic

$39.00

Usage Based,Per Month

Value for money

4.9 (9)

4.9

Based on 9 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (9)

4.7

Based on 9 reviews

## User reviews

Overall rating

5.0

Based on 9 reviews

Filter by rating

5(9)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BX

Bernie X.

Reception

Medical Practice

### "Please fix the gift card record system!!! allowing multi edits in once. Thank you!!!!!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

May 12, 2024

Pros

It is very easy to management customer and appointments.

Cons

It is very hard to make amendments in daily report and gift voucher recoding system features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AX

Anita X.

shop manager

Health, Wellness and Fitness

### "excellent practice management software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 4, 2023

Excellent

Pros

eazy for customer to book online , easy to write customer treatment plan in app. just so convient

Cons

if can send customer intake form by SMS will be nice

Reasons for choosing BookRelax

Strong function in manage appointment and record keeping.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KT

Kate T.

Manager

Health, Wellness and Fitness

### "BookRelax is essential to our everyday business. Can't do without it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 30, 2023

Pros

User friendly interface that make it easier to train new staff. Multiple access from phone, tablet and computer easy to manage appointments. Reports are useful for business operation evaluation.Practitioner App helps our therapist to finish their treatment notes quickly at their own suitable time.

Cons

When updating Service Items, I found it could be improved for easier modification for used items rather than creating a new one?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

jingrong h.

manager

Health, Wellness and Fitness

### "User-Friendly，Easy and Efficiency"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 25, 2023

The system provides good value for money considering the wide range of features and functionalities it offers.BOOKRELX is a versatile, user-friendly, and capable tool that can greatly enhance business operations and decision-making processes.

Pros

Ease of Use， helps businesses manage bookings more effectively.Customizability， customize the process to suit our specific needs,

Cons

Need more integration, google calendar etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PL

Patrick L.

Practice Manager

Health, Wellness and Fitness

### "Patient records "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2023

Pros

Patient Records is easy to operate, and to generate a report easily.

Cons

The same contact number only allow one client, there are some family members do not have contact phone numbers, and it could cause the unsuccessful in registering new customers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2023

Hi Patrick, Thank you for your feedback. We have addressed the issue you mentioned and made it configurable, allowing multiple client accounts to share a contact number.

LK

Lan K.

Massage Therapist

Health, Wellness and Fitness

### "User friendly!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 3, 2023

The scheduling of each is transparent for everyone to see

Pros

The assigned job/task on the schedule is very transparent

Cons

Sometimes the page needs to be refreshed before making any new appointment. Just in case it has any conflicts with the online booking.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LK

Lanny K.

Manager

Health, Wellness and Fitness

### "Highly recommended!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2023

Easy to use and arrange appointments, make reception work more efficiency.

Pros

Easy to organize and use.Easier to collect customer information.Treatment notes helps save a lot of time.

Cons

If more languages will be applied in the system should be better.

Reasons for choosing BookRelax

Has been used this system before, familiar with this system.And find it is easier than other booking system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BZ

Bin Z.

Manager

Health, Wellness and Fitness

### "Good"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2023

Pros

It's easy to use. Can help work and not make some mistakes.

Cons

Not too much. But sometimes systems have some bugs .

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

YL

Yuanyuan L.

DIRECTOR

Health, Wellness and Fitness

### "Good products for massage shops and salons."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 15, 2023

overall is very good.

Pros

It has Chinese language and English for staff easily to use.

Cons

Clients booking system has 4.4% surcharge fee is higher than other competitors.

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

because they don't have Chinese version.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10005386/BookRelax/reviews/)

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