--- title: "BookRelax Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BookRelax Software - reviews, pricing plans, popular comparisons to other Appointment Reminder products and more." source_url: "https://www.capterra.com/p/10005386/BookRelax/" page_type: "product" language: "en" --- # BookRelax Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) BookRelax ## What is BookRelax? BookRelax is a practice management software for massage, beauty and naturopathy. It helps you manage your appointments, customer records, medical records, employee income and online marketing. BookRelax is the ideal solution for businesses of any size looking to streamline their appointment booking and management processes. With BookRelax, you can focus on delivering an exceptional customer experience and growing your business, while we take care of the rest. ## What is BookRelax used for? [Massage Therapy](https://www.capterra.com/massage-therapy-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Membership Management](https://www.capterra.com/membership-management-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BookRelax?[Manage this product listing](https://www.g2.com/products/bookrelax/claim_requests/new?auto=true) ## BookRelax Overview Updated September 2026 AI summary BookRelax supports small and midsize businesses with appointment scheduling and management across massage therapy, spa, and salon services. Its cloud-based platform covers booking, client records, billing, reminders, and staff coordination, while optional features include online payments, loyalty programs, inventory tracking, and integrations. The software is accessible on major operating systems, accommodating multi-location and multi-user environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BookRelax 5.0 (9) VS. [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $39 Usage Based, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (9) Ease Of Use 4.6 (113) Value For Money 4.9 (9) Value For Money 4.6 (88) Customer Service 4.7 (9) Customer Service 4.6 (100) ## BookRelax alternatives [BookSteam](https://www.capterra.com/p/133845/BookSteam/) [4.7 (122)](https://www.capterra.com/p/133845/BookSteam/reviews/) Starting price $19.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133845/BookSteam/) [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) [4.4 (613)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145039/WellnessLiving/) [Fresha](https://www.capterra.com/p/142138/Shedul-com/) [4.8 (1,447)](https://www.capterra.com/p/142138/Shedul-com/reviews/) Starting price $14.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142138/Shedul-com/) Highest Rated [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) [4.8 (5,767)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191978/Acuity-Scheduling/) ## FAQs about BookRelax Overview ### What company size and specific industries is BookRelax built for? BookRelax is designed for small to large businesses in the massage, beauty, and wellness industries. It suits service providers that need booking support in client-focused settings, including spas, salons, and massage practices. Features and Usability ### What are the key features of BookRelax? BookRelax offers appointment scheduling and booking management, with calendar management, availability management, and confirmations/reminders. It also includes client and customer databases, billing and invoicing, payment processing, POS, multi-location support, reporting and analytics, SMS messaging, and third-party integrations. Getting Started and Support ### What training and onboarding options does BookRelax offer? BookRelax provides live online training and documentation to help teams get started. Live online sessions support guided setup and feature walkthroughs with an instructor, while documentation offers written reference material for self-paced review and ongoing support. Getting Started and Support ### What customer support options does BookRelax offer? BookRelax provides email/help desk and phone support. These channels let users contact the company for setup, account, and booking questions through written requests or direct calls. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,624 Appointment Reminder reviews Capterra data shows that buyers of massage therapy software rank the following features as their top priorities: - **Scheduling** (**72%** of reviewers rated this feature as critical) - **Appointment Management** (**68%**) - **Appointment Scheduling** (**75%**) BookRelax supports all three of the features reviewers value most: **Scheduling**, **Appointment Management**, and **Appointment Scheduling**. Together, these capabilities help businesses keep calendars organized, manage client bookings with fewer conflicts, and handle day-to-day appointment flow more efficiently, allowing teams to save time and deliver a more consistent client experience. Scheduling 5.0 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Appointment Management 5.0 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Online Booking 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Booking Management 4.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Calendar Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Appointment Scheduling 5.0 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Schedule appointments via a calendar BookRelax 47 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Management: Manage contact details and communication with clients - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Forms: Customize contracts and forms to collect specific information - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - For Medical Spas: Designed for medical spas - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Inventory Management: Track and manage inventory levels to maintain proper supply - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Multi-Location: Manage and support multiple locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Ratings/Reviews: Ratings/Reviews - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Rescheduling: Manage the rescheduling of appointments - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- Get Advice We can help you find the software with the features you need. Features 4.9 (9) 4.9 Based on 9 reviews ## Pricing Value for money 4.9 (9) Free Trial Free Version Basic $39.00 Usage Based,Per Month Value for money 4.9 (9) 4.9 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (9) 4.7 Based on 9 reviews ## User reviews Overall rating 5.0 Based on 9 reviews Filter by rating 5(9) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BX Bernie X. Reception Medical Practice ### "Please fix the gift card record system!!! allowing multi edits in once. Thank you!!!!!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 May 12, 2024 Pros It is very easy to management customer and appointments. Cons It is very hard to make amendments in daily report and gift voucher recoding system features. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AX Anita X. shop manager Health, Wellness and Fitness ### "excellent practice management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 4, 2023 Excellent Pros eazy for customer to book online , easy to write customer treatment plan in app. just so convient Cons if can send customer intake form by SMS will be nice Reasons for choosing BookRelax Strong function in manage appointment and record keeping. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KT Kate T. Manager Health, Wellness and Fitness ### "BookRelax is essential to our everyday business. Can't do without it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2023 Pros User friendly interface that make it easier to train new staff. Multiple access from phone, tablet and computer easy to manage appointments. Reports are useful for business operation evaluation.Practitioner App helps our therapist to finish their treatment notes quickly at their own suitable time. Cons When updating Service Items, I found it could be improved for easier modification for used items rather than creating a new one? Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JH jingrong H. manager Health, Wellness and Fitness ### "User-Friendly，Easy and Efficiency" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 25, 2023 The system provides good value for money considering the wide range of features and functionalities it offers.BOOKRELX is a versatile, user-friendly, and capable tool that can greatly enhance business operations and decision-making processes. Pros Ease of Use， helps businesses manage bookings more effectively.Customizability， customize the process to suit our specific needs, Cons Need more integration, google calendar etc. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PL Patrick L. Practice Manager Health, Wellness and Fitness ### "Patient records " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2023 Pros Patient Records is easy to operate, and to generate a report easily. Cons The same contact number only allow one client, there are some family members do not have contact phone numbers, and it could cause the unsuccessful in registering new customers. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 10, 2023 Hi Patrick, Thank you for your feedback. We have addressed the issue you mentioned and made it configurable, allowing multiple client accounts to share a contact number. LK Lan K. Massage Therapist Health, Wellness and Fitness ### "User friendly!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 3, 2023 The scheduling of each is transparent for everyone to see Pros The assigned job/task on the schedule is very transparent Cons Sometimes the page needs to be refreshed before making any new appointment. Just in case it has any conflicts with the online booking. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LK Lanny K. Manager Health, Wellness and Fitness ### "Highly recommended!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2023 Easy to use and arrange appointments, make reception work more efficiency. Pros Easy to organize and use.Easier to collect customer information.Treatment notes helps save a lot of time. Cons If more languages will be applied in the system should be better. Reasons for choosing BookRelax Has been used this system before, familiar with this system.And find it is easier than other booking system. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BZ Bin Z. Manager Health, Wellness and Fitness ### "Good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2023 Pros It's easy to use. Can help work and not make some mistakes. Cons Not too much. But sometimes systems have some bugs . Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. YL Yuanyuan L. DIRECTOR Health, Wellness and Fitness ### "Good products for massage shops and salons." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2023 overall is very good. Pros It has Chinese language and English for staff easily to use. Cons Clients booking system has 4.4% surcharge fee is higher than other competitors. Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) because they don't have Chinese version. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/10005386/BookRelax/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.