# BookRelax Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BookRelax the right Massage Therapy solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10005386/BookRelax/reviews --- BookRelax 5 (9) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of BookRelax Ease of use 4.9 Customer Service 4.7 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LK Lanny K. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Highly recommended!!!" April 3, 2023 5.0 Easy to use and arrange appointments, make reception work more efficiency. Pros Easy to organize and use.Easier to collect customer information.Treatment notes helps save a lot of time. Cons If more languages will be applied in the system should be better. Reason for choosing BookRelax Has been used this system before, familiar with this system.And find it is easier than other booking system. Review Source KT Kate T. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "BookRelax is essential to our everyday business. Can't do without it!" May 30, 2023 5.0 Pros User friendly interface that make it easier to train new staff. Multiple access from phone, tablet and computer easy to manage appointments. Reports are useful for business operation evaluation.Practitioner App helps our therapist to finish their treatment notes quickly at their own suitable time. Cons When updating Service Items, I found it could be improved for easier modification for used items rather than creating a new one? Review Source BX Bernie X. Reception Medical Practice Used the software for: 6-12 months ### "Please fix the gift card record system!!! allowing multi edits in once. Thank you!!!!!!!" May 12, 2024 5.0 Pros It is very easy to management customer and appointments. Cons It is very hard to make amendments in daily report and gift voucher recoding system features. Review Source AX Anita X. shop manager Health, Wellness and Fitness Used the software for: 2+ years ### "excellent practice management software" August 4, 2023 5.0 Excellent Pros eazy for customer to book online , easy to write customer treatment plan in app. just so convient Cons if can send customer intake form by SMS will be nice Reason for choosing BookRelax Strong function in manage appointment and record keeping. Review Source jH jingrong H. manager Health, Wellness and Fitness Used the software for: 2+ years ### "User-Friendly，Easy and Efficiency" May 25, 2023 5.0 The system provides good value for money considering the wide range of features and functionalities it offers.BOOKRELX is a versatile, user-friendly, and capable tool that can greatly enhance business operations and decision-making processes. Pros Ease of Use， helps businesses manage bookings more effectively.Customizability， customize the process to suit our specific needs, Cons Need more integration, google calendar etc. Review Source BZ Bin Z. Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Good" April 3, 2023 5.0 Pros It's easy to use. Can help work and not make some mistakes. Cons Not too much. But sometimes systems have some bugs . Review Source PL Patrick L. Practice Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Patient records " May 9, 2023 5.0 Pros Patient Records is easy to operate, and to generate a report easily. Cons The same contact number only allow one client, there are some family members do not have contact phone numbers, and it could cause the unsuccessful in registering new customers. Review Source Response from Sunflower Software May 10, 2023 Hi Patrick, Thank you for your feedback. We have addressed the issue you mentioned and made it configurable, allowing multiple client accounts to share a contact number. YL Yuanyuan L. DIRECTOR Health, Wellness and Fitness Used the software for: 1-2 years ### "Good products for massage shops and salons." March 15, 2023 5.0 overall is very good. Pros It has Chinese language and English for staff easily to use. Cons Clients booking system has 4.4% surcharge fee is higher than other competitors. Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) because they don't have Chinese version. Review Source LK Lan K. Massage Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "User friendly!" April 3, 2023 5.0 The scheduling of each is transparent for everyone to see Pros The assigned job/task on the schedule is very transparent Cons Sometimes the page needs to be refreshed before making any new appointment. Just in case it has any conflicts with the online booking. Review Source Similar Products Featured ## Related categories [Spa](https://www.capterra.com/spa-software/)[Medical Spa](https://www.capterra.com/medical-spa-software/)[Massage Therapy](https://www.capterra.com/massage-therapy-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.