# BookRelax Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is BookRelax the right Massage Therapy solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10005386/BookRelax/reviews

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BookRelax

5 (9)

[View alternatives](https://www.capterra.com/p/10005386/BookRelax/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of BookRelax

Ease of use

4.9

Customer Service

4.7

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LK

Lanny K.  
Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Highly recommended!!!"

April 3, 2023

5.0

Easy to use and arrange appointments, make reception work more efficiency.

Pros

Easy to organize and use.Easier to collect customer information.Treatment notes helps save a lot of time.

Cons

If more languages will be applied in the system should be better.

Reason for choosing BookRelax

Has been used this system before, familiar with this system.And find it is easier than other booking system.

Review Source

KT

Kate T.  
Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "BookRelax is essential to our everyday business. Can't do without it!"

May 30, 2023

5.0

Pros

User friendly interface that make it easier to train new staff. Multiple access from phone, tablet and computer easy to manage appointments. Reports are useful for business operation evaluation.Practitioner App helps our therapist to finish their treatment notes quickly at their own suitable time.

Cons

When updating Service Items, I found it could be improved for easier modification for used items rather than creating a new one?

Review Source

BX

Bernie X.  
Reception  
Medical Practice  
Used the software for: 6-12 months

### "Please fix the gift card record system!!! allowing multi edits in once. Thank you!!!!!!!"

May 12, 2024

5.0

Pros

It is very easy to management customer and appointments.

Cons

It is very hard to make amendments in daily report and gift voucher recoding system features.

Review Source

AX

Anita X.  
shop manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "excellent practice management software"

August 4, 2023

5.0

Excellent

Pros

eazy for customer to book online , easy to write customer treatment plan in app. just so convient

Cons

if can send customer intake form by SMS will be nice

Reason for choosing BookRelax

Strong function in manage appointment and record keeping.

Review Source

jH

jingrong H.  
manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "User-Friendly，Easy and Efficiency"

May 25, 2023

5.0

The system provides good value for money considering the wide range of features and functionalities it offers.BOOKRELX is a versatile, user-friendly, and capable tool that can greatly enhance business operations and decision-making processes.

Pros

Ease of Use， helps businesses manage bookings more effectively.Customizability， customize the process to suit our specific needs,

Cons

Need more integration, google calendar etc.

Review Source

BZ

Bin Z.  
Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Good"

April 3, 2023

5.0

Pros

It's easy to use. Can help work and not make some mistakes.

Cons

Not too much. But sometimes systems have some bugs .

Review Source

PL

Patrick L.  
Practice Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Patient records "

May 9, 2023

5.0

Pros

Patient Records is easy to operate, and to generate a report easily.

Cons

The same contact number only allow one client, there are some family members do not have contact phone numbers, and it could cause the unsuccessful in registering new customers.

Review Source

Response from Sunflower Software

May 10, 2023

Hi Patrick, Thank you for your feedback. We have addressed the issue you mentioned and made it configurable, allowing multiple client accounts to share a contact number.

YL

Yuanyuan L.  
DIRECTOR  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Good products for massage shops and salons."

March 15, 2023

5.0

overall is very good.

Pros

It has Chinese language and English for staff easily to use.

Cons

Clients booking system has 4.4% surcharge fee is higher than other competitors.

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

because they don't have Chinese version.

Review Source

LK

Lan K.  
Massage Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "User friendly!"

April 3, 2023

5.0

The scheduling of each is transparent for everyone to see

Pros

The assigned job/task on the schedule is very transparent

Cons

Sometimes the page needs to be refreshed before making any new appointment. Just in case it has any conflicts with the online booking.

Review Source

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