--- title: "Navix Health Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Navix Health Software - reviews, pricing plans, popular comparisons to other Mental Health products and more." source_url: "https://www.capterra.com/p/10005435/Navix-Health/" page_type: "product" language: "en" --- # Navix Health Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Navix Health ## What is Navix Health? Navix Health is an AI-native EMR and CRM platform built exclusively for behavioral health treatment facilities: detox, residential, PHP, IOP, outpatient, and sober living. NavixScribe, AutoFill, and SmartFill handle clinical documentation and assessments, and Navix CRM manages admissions and referrals. Clinicians using the AI suite save at least 2 hours a day on documentation. Navix is ASAM-aligned and SOC 2 Type II compliant, with billing support through an integrated CollaborateMD connection. Built by an operator who ran treatment facilities himself, with the platform designed around how behavioral health actually works. ## What is Navix Health used for? [Healthcare CRM](https://www.capterra.com/healthcare-crm-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health](https://www.capterra.com/mental-health-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $650 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Navix Health?[Manage this product listing](https://www.g2.com/products/navix-health/claim_requests/new?auto=true) ## Navix Health Overview Updated September 2026 AI summary Navix Health supports small and midsize organizations with tools for patient management, scheduling, and healthcare CRM. Its features include appointment and calendar management, document handling, billing, and customizable workflows, with options for AI-assisted documentation and telemedicine. Navix Health deploys via web, cloud, or desktop, and integrates with platforms like Google Calendar and CollaborateMD. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Navix Health 4.8 (4) VS. [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting Price $650 Flat Rate, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.4 (205) Value For Money 4.5 (4) Value For Money 4.3 (171) Customer Service 4.8 (4) Customer Service 4.4 (188) ## Navix Health alternatives Highest Rated [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (209)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about Navix Health Overview ### What company size and specific industries is Navix Health built for? Navix Health is designed for behavioral health providers, including detox, residential, PHP, IOP, outpatient, and sober living organizations. It is built for treatment facilities that need workflows tailored to behavioral health rather than a general EMR, making it suitable for specialized providers of different sizes. Features and Usability ### What are the key features of Navix Health? Navix Health offers AI Copilot and generative AI for documentation support, plus EMR/EHR tools such as clinical notes, charting, patient records, and document management. It also includes claims management, claims scrubbing, billing and invoicing, e-prescribing, telemedicine integration, appointment scheduling, and role-based permissions. Integrations ### Which third-party tools and platforms does Navix Health integrate with? Navix Health integrates with 3 third-party tools for scheduling and communication: CollaborateMD, Google Calendar, and Google Meet. These catalog integrations connect Navix Health to practice management and Google workspace tools used for appointments and virtual visits. Getting Started and Support ### What training and onboarding options does Navix Health offer? Navix Health provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled online learning, written reference material, and recorded visual walkthroughs for teams getting started with the product. Getting Started and Support ### What customer support options does Navix Health offer? Navix Health provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available about support quality, response times, or helpfulness, so the listed channels are the only confirmed support options. ## Features AI summary Based on 206 Mental Health reviews Capterra data shows that buyers of Healthcare CRM rank the following features as their top priorities: - **Appointment Management** (**55%** of reviewers rated this feature as critical) - **Mobile Access** (**41%**) - **Activity Dashboard** (**44%**) Navix Health supports all three features that reviewers rate most highly: **Appointment Management**, **Mobile Access**, and **Activity Dashboard**. Combined, these capabilities help healthcare teams coordinate scheduling, stay connected from anywhere, and monitor daily activity in one place, allowing teams to improve patient interactions and manage follow-up work more efficiently. Appointment Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Mobile Access 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices HIPAA Compliant 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Calendar Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Task Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Third-Party Integrations 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Navix Health 89 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Admissions Management: Handle the registration and admission process for existing and new students - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Bed Management: The allocation and provision of beds - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Healthcare: Software designed for the healthcare industry - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies - Lab Integration: Receive lab results electronically - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Notifications: Send messages to multiple recipients at the same time - Medical History Records: Records of patients' medical history - Medication Database: Find and verify prescription medications by color, shape or imprint - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - On Call Scheduling: Track and organize on-call shifts - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - Patient Intake: Patients can register for appointments in advance online - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Management: Track and organize physician schedules and pertinent information - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Telemedicine Integration: Provide integration with third-party telehealth applications - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 4.5 (4) Free Trial Startup Pricing Plan $650.00 Flat Rate,Per Month Residential/Inpatient Pricing Plan $1,525 Flat Rate,Per Month Outpatient Pricing Plan $1,355 Flat Rate,Per Month Value for money 4.5 (4) 4.5 Based on 4 reviews ## Integrations [ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (4) 4.8 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MR Matt R. CEO Hospital & Health Care ### "Finally a software system that integrates. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2023 Pros The ease and usability is what we have been searching for in our practice. Navix has thought of everything. Cons As of now I haven’t experienced any difficulties with Navix. They respond expediently to any questions or requests. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ME Michael E. Software Engineer Outsourcing/Offshoring ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2023 Pros Everything. Very friendly user. Very good UI/UX design. Cons So far I can't thing of anything that i don't like of this. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JE Jimboy E. Software Developer Information Technology and Services ### "Navix advantages and disadvantages" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 23, 2023 Pros It is easy to use, also the UI is attractive to the user and lastly it helps the hospitals and patients to handle processes more efficient than the current process that it have. Cons Some of the features are slow when it comes to response. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JP Joseph P. Outreach Manager Mental Health Care ### "Being open to change was worth it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 13, 2023 Professional, fast, and actually available. Pros The CRMs basic structure provided viewing of task, scheduled meetings, lead management and my book of business within one location. The ease of use for appointments and the wrapping into other tools helps my time management. Though the biggest “like” is the AI note management and structure. It’s all our clinicians speak about. Cons It’s a positive and a negative. Navix seems to be changing a lot. This is because they listen to their customers. So for someone who is not part of the change, it could effect their use. So they are starting to wrap in update emails ans correspondence sometimes daily. Switched from [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/) The price point, and ability to configure as we wanted. Alternatives considered [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/) [Alleva](https://www.capterra.com/p/180899/Alleva/) Reasons for choosing Navix Health Availability, AI clinical note revisions, simple CRM, and reporting Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.