# Logi Symphony Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Logi Symphony the right Embedded Analytics solution for you? Explore 258 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10005468/Logi-Symphony/reviews

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Logi Symphony

4.5 (258)

[View alternatives](https://www.capterra.com/p/10005468/Logi-Symphony/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Logi Symphony

Ease of use

4.2

Customer Service

4.6

## Pros and Cons in Reviews

IA

Ismail Umar A

StudentEducation Management, 1,001 - 5,000 employeesUsed the software for: I used a free trial.

“Also the internal data management and preparation tools like data cubes visual interface for extract, load and transform has a a great benefit as it allow me to clean, blend and model disparate practise datasets without relying on seperate ETL tools“

November 12, 2025

FB

Felipe B

Senior BI EnginerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“Dundas BI documentation is shallow and sometimes ambiguous, so if the customer support is sometimes limited and there is no community or board to share/absorb knowledge, how will the developers make the product better?“

May 2, 2024

IA

Ismail Umar A

StudentEducation Management, 1,001 - 5,000 employeesUsed the software for: I used a free trial.

“Well it is highly flexible platform especially when dealing with analytics though it requires considerable effort and time to learn it.“

November 12, 2025

TG

Thomas G

Data AnalystHospital & Health Care, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Often the failure report is generic and doesn't provide detail or actionable feedback. “

May 2, 2024

SH

Suraj H

ConsultantEducation Management, 11 - 50 employeesUsed the software for: 6-12 months.

“The report designer interface closely resembles Excel, making it accessible even for non-technical users.“

August 30, 2024

Parag N

System AnalystComputer Software, 201 - 500 employeesUsed the software for: 6-12 months.

“The only shortcoming of Dundlas BI is that it cannot create customised infographics as quickly as Tableau.“

January 13, 2023

SH

Suraj H

ConsultantEducation Management, 11 - 50 employeesUsed the software for: 6-12 months.

“The tool is user-friendly, enabling end users to create complex reports with minimal assistance from the development team.“

August 30, 2024

FB

Felipe B

Senior BI EnginerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“Intermittent bugs and some other types of faulty features“

May 2, 2024

## Showing most helpful reviews

Showing 1-25 of 258 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Blake R.  
Senior Business Intelligence Developer  
Financial Services  
Used the software for: 2+ years

### "Was Great Now Just Good -- 2+ Years of Decline"

February 18, 2021

4.0

Logi has been a great tool for the success of my company. Logi has changed quite a bit over the 10 years I've worked with the product. Since be purchased by a few years ago the change has not been for the better. Stable relationships in the software industry are hard to come by, but those existed with Logi for a long time. Now turnover seems to be high. The quality of the product has decreased and new features have been slow. A lot of new products have come and gone and the Logi ecosystem (Info, Self Service, Predict, etc.) is confusing as ever. My faith in Logi is at an all-time low, but luckily the product remains solid. For a new user, the company may be fine. As a longtime user comparing the past to present leaves me disappointed.

Pros

The Logi Info platform allows for quick time to market. My team can create a brand new report in a matter of days where other solutions would take weeks. Logi Info places nicely with 3rd party frameworks and libraries.

Cons

The investment in the Info platform seems to be declining. There used to be new features on a regular basis, but now the product is pretty stagnant.

Review Source

NB

Noam B.  
Founder  
Media Production  
Used the software for: 1-2 years

### " Powerfully Intuitive: A Review of Dundas BI"

January 18, 2023

5.0

Overall, Dundas BI is an excellent choice for businesses looking for an intuitive and feature-rich business intelligence platform. It is highly customizable and easy to use, making it a great option for businesses of any size.

Pros

Dundas BI is incredibly user-friendly and provides a wide range of features to help you easily create powerful dashboards and reports.

Cons

While the dashboard customization options are plentiful, the data visualization tools are somewhat limited and can be difficult to use.

Switched from

[ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)

Dundas BI stands out from its competitors with its easy-to-use interface and powerful analytics capabilities. It also offers more customization options than many of its rivals, making it an excellent choice for businesses looking to get the most out of their data.

Review Source

AJ

Amy J.  
Chief Sales Analyst  
Machinery  
Used the software for: 1-2 years

### "Disgusted By Business Practices"

July 31, 2023

1.0

We've been using it for sales analysis and determination of business trends. I had better luck using other software tools.

Pros

The product is okay. Not perfect, but it got the job done. But I'm recommending we get rid of it.

Cons

I don't want to discount an entire company based on one person, but there is someone named \[sensitive content hidden\] working there who posts some horrendous things on Twitter and YouTube. No one should employ such a horrible person, and I see no reason why we should do business with companies who hire abusive people.

Review Source

RjD

Renford joseph D.  
IT Analyst  
Retail  
Used the software for: 1-2 years

### "One of the best Mid tier BI solution for your business analytics"

November 5, 2021

5.0

Have always been a reliable solution to understand our business trends.

Pros

Easy to implement and great featured added on every patches.

Cons

Always been a great software meeting our organizational needs

Switched from

[Spotfire](https://www.capterra.com/p/81277/TIBCO-Spotfire/)

Wanted a feature-rich solution to better manage our business analysis

Review Source

OCV

Ole Christian V.  
Senior Data Scientist & BI Expert  
Information Technology and Services  
Used the software for: 6-12 months

### "Flexible BI solution "

March 5, 2021

5.0

Pros

Super flexible Very good data preparation features Dashboard functionality You can do everything related to BI and analytics in Dundas, because of the flexible architecture

Cons

Working with large tables (as a data visualization) can be a little bit of a pain The report designer seems a little outdated and is not very user friendly to use

Alternatives considered

[Board](https://www.capterra.com/p/73473/BOARD/)[Looker](https://www.capterra.com/p/169053/Looker/)[Jaspersoft](https://www.capterra.com/p/170203/Jaspersoft/)[Sisense](https://www.capterra.com/p/86955/Sisense/)[Domo](https://www.capterra.com/p/119119/Domo/)

Reason for choosing Logi Symphony

Because of the flexibility in Dundas and also in terms of price/value Dundas seems to us like to best solution. Also their sales/support team was outstanding in the process

Review Source

RT

Rachel T.  
Informatics Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great Value, Strong Feature Set"

March 20, 2021

5.0

Pros

Built in time period over period analysis, built in correlation matrices, ability to auto export data in various forms to excel, pdf, or other formats.

Cons

There is no "undo" button on some pages,which makes error recovery more difficult. However, the company has already indicated they are working on a fix for this.

Alternatives considered

[Sisense](https://www.capterra.com/p/86955/Sisense/)[Domo](https://www.capterra.com/p/119119/Domo/)[Tableau](https://www.capterra.com/p/208764/Tableau/)[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

Reason for choosing Logi Symphony

Price, feature set, amazing support, kindness, and knowledge from staff.

Switched from

[Tableau](https://www.capterra.com/p/208764/Tableau/)

Tableau was good for us for several years, however, it lacked features we needed that are seemingly pretty basic. The price and flexibility with user licenses made our decision even easier.

Review Source

DD

Dominic D.  
SQL database specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Easiest embbeded BI application to use and integrate out there"

August 6, 2019

5.0

Pros

The ease of use of the ExpressViews for our less tech-savvy users

Cons

It is missing some features when it comes to parameter selections for a report, like multi selection in a parameter.

Alternatives considered

[Jaspersoft](https://www.capterra.com/p/170203/Jaspersoft/)[Sisense](https://www.capterra.com/p/86955/Sisense/)[Tableau](https://www.capterra.com/p/208764/Tableau/)[JReport](https://www.capterra.com/p/85090/JReport/)

Reason for choosing Logi Symphony

Great customer support, easiest architecture to understand and implement, great key features.

Review Source

IUA

Ismail Umar A.  
Student  
Education Management  
Used the software for: I used a free trial

### "More Than Just Dashboards: Learn the Developer-Grade BI Platform"

November 12, 2025

4.0

leveraging the logi AI has been a game changer like the SQL AI generation shows strong commitment to modernizing user experiences and making the learning curve exciting and much easier especially when you are starting as a new Business intelligence analyst. Also the internal data management and preparation tools like data cubes visual interface for extract, load and transform has a a great benefit as it allow me to clean, blend and model disparate practise datasets without relying on seperate ETL tools

Pros

Well it is highly flexible platform especially when dealing with analytics though it requires considerable effort and time to learn it.

Cons

Ease of creating interactive dashboards and a vast library of visualizations and also easy to customize them.

Review Source

Joel B.  
Administrative Secretary  
Consumer Services  
Used the software for: 6-12 months

### "Fair overview of Dundas BI"

March 11, 2023

4.0

It helps us during times for taking decisions since we embark on data-driven actions.

Pros

I really love the enhanced security features of Dunda BI. I can easily set up authentication for my users and choose who can have access to either view or edit.

Cons

Dundas BI is a great tool but sometimes I find it too overwhelming because it has a lot of advanced features that other Business Intelligence tools do not have and that leads to a high learning curve

Review Source

Mohammad K.  
  
  
Used the software for:

### "End to End Enterprise BI Solution"

November 1, 2016

5.0

I used Dundas BI for almost the last two years, Dundas BI is Enterprise end to end solution where you can connect to your data through wide range of data sources available and the ability to add extra data sources through its open API, Dundas BI contain embedded ETL engine to transform the data and it allows for multiple data access options (Datawarehouse, In memory analysis and direct connection to data). by using Dundas BI you can build your dashboards, reports and scorecard with friendly interface and with rich library of visualization charts from bar and pie charts and ending with relationship chart and histogram chart. Also Dundas BI allow business users to do their self service analysis with referring back to IT people, I cannot forget their customer support, they have well trained team to support their customers from incidents and issues and service request like helping us in writing Java codes to do amazing things in the solution. The tools is completely open and it is build over JS and HTML5, this is so amazing since Dundas BI is fully supported on mobiles with all mobile features like pinch to zoom and others. As Dundas BI have full Java and .Net APIs then it is very easy to integrated Dundas and embedded it in other portals and it has out the box integration with SharePoint.

Pros

Flexible tool where you can do what ever you want, I beleive that 95% of use cases can be build in Dundas BI as quick-wins and the rest is possible through JS and HTML5.

Cons

I wish Dundas BI to have out the box integration with web-services as this will be helpful and currently not available but it can be done through programming,

Review Source

FB

Felipe B.  
Senior BI Enginer  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy to use and very customizable dataviz tool"

May 2, 2024

4.0

An excellent standing company with lots of desire to innovate and release in the market a top-notch product. I praise their attempt to develop a very customizable data viz.

Pros

Integration of various types of data sources is simple and easy; even with multiple ETL steps and data enrichment features, you still can easily navigate the tool. Using JavaScript and CSS, you can step up functionalities and make them custom to your objectives—a good amount of built-in graphs and charts that would handle diverse reports and data formats. Dundas BI is my go-to data viz tool for making a highly customized dashboard! I have used it every day, for at least 6-7 hours a day, for the last 16 months.

Cons

The product has many "gotchas" and some unwanted behaviours that sometimes are not solved by support or future updates. Despite customer support being very responsive, the time it takes for a solution can be months long, and some don't have a solution. Intermittent bugs and some other types of faulty features The Developer Seat limitation is also an immense dislike on Dundas BI, as you can only develop and fully edit with limited user seats, creating an unnecessary paywall for customers. At the same time, the supplier operations costs are not being impacted by this. A different license system, in that sense, would be beneficial. Removing the forum discussions was a big setback as there was no way to connect with others and explore the many use cases and scripting one could use to solve problems. Dundas BI documentation is shallow and sometimes ambiguous, so if the customer support is sometimes limited and there is no community or board to share/absorb knowledge, how will the developers make the product better?

Alternatives considered

[Tableau](https://www.capterra.com/p/208764/Tableau/)[Microsoft Fabric](https://www.capterra.com/p/10016818/Microsoft-Fabric/)

Review Source

MT

Marin T.  
Technical Project Manager  
Management Consulting  
Used the software for: 6-12 months

### "A steep learning curve, with great reward at the end of it."

September 25, 2015

4.5

Pros

Dundas is a conglomeration of expertly coded dashboard development tools and infrastructures. The thing I like most about Dundas is that they are very helpful, the gentleman assigned to me to educate me in the ways of Dundas, was one I will never forget to this day, he was calm, helpful, understanding and with his help I learned Dundas in no time. I like the way Dundas structure's its Dashboard development, it starts with virtual tables, where the programmer can manually or automatically generate SQL queries, these queries are then used for the basis of adding statistical flavour to the Dashboard, the way this is done is very straight forward. Dundas has a steep unforgiving learning curve, but when you master the fundamentals, the sky really is the limit. Also their support service is world class, the representatives will assist you in any way they can, they will help you understand what the issue you are facing is and provide a resolution. If they cant help you via email, they will 'WebEx' you, i.e skype call with 2 way screen control. Everything in Dundas is customizable, charts, graphs and other statistical data can be glossed up and made to look as simple or as plush as the user envisions. You can add formulae, trend analysis and other key statistical methods are employed by Dundas. They have charts for Finance, Risk analysis and other key statistical methodologies. All of these charts can be jazzed up with scripts so that you can Drill down and filter through the data you want in order to get the right Business Intelligence feel to your work. Dundas supports the Data Cube, It supports Microsoft, Oracle, MySQL, EXCEL, it has export capabilities onto Excel, so those clients which prefer their data in Spreadsheets can manually export directly from the dashboard. Everything in Dundas is designed to give you the most professional feel possible at all times!

Cons

Dundas, for the good of it's users needs to publish more comprehensive educational equipment to train it's users, it is very hard to get to an expert level in Dundas without some help from your Friends in Dundas. I would love to see Dundas publish university style lectures, with step by step guides that show every aspect of the working sphere. With adequate educational material, one would be able to gain adept or even artisan status with the Tool on their own.

Review Source

DE

Dan E.  
CEO  
Internet  
Used the software for: 1-2 years

### "Exago works for SaaS companies looking to integrate Ad Hoc Reporting"

September 9, 2020

5.0

Our experience has been uniformly positive, from sales, to implementation, to ongoing support.

Pros

We implemented Exago as an Ad Hoc Reporting tool for our customers, to go beyond the built-in reports we already provide. Exago gives them the flexibility to build their own quick ("Express") reports, create advanced and highly formatted reports, create dashboards, charts, and pivots, and to schedule reports to be automatically generated and mailed to a specified group of people. It was straightforward to integrate it with our platform, give customers a filtered view of just their own data, and customize the product for our specific needs. We evaluated a number of competing products and Exago was the winner for features, integration, and pricing.

Cons

Many of the products in this category are true Business Intelligence platforms, designed to be used by professionals in large corporate or organizational settings. But our customers are regular people, often volunteers, without professional training in complex software. The help is generally good and there are lots of video tutorials. But it would be nice if Exago had more wizards to step users through setting up a more complex report.

Reason for choosing Logi Symphony

Ease of integration with our SaaS platform. Ease of learning and understanding the user interface. Features (not overkill for our chosen audience.) Pricing. Competence of the sales and technical support people we dealt with.

Review Source

TM

Tod M.  
Policy Analytics Director  
Government Administration  
Used the software for: 2+ years

### "Logi Analytics for BI and General Web Publishing"

January 7, 2020

5.0

We collect a tremendous amount of data from over 70 institutions and publish about 400 pages of reports of those data. We have built publication and management tools, including a robust CMS using Logi.

Pros

Versatility. The Business Intelligence tools are good, not as shiny as Tableau, but flexible, solid, and relatively easy to use. Logi shines as development platform to create a complete website or application. We use it multiple ways including a public-facing website hosted completely in Logi and IIS, and multiple private sites for data submission, review, and management.

Cons

There are a few things I would change about the graphics. I want more options to put text labels with values to reduce reliance on legends. There are also minor challenges with seamless detection of mobile device detection.

Review Source

VR

Verified Reviewer  
System Analyst  
Computer Software  
Used the software for: 6-12 months

### "Impressive BI platform is provided by Dundlas BI."

January 13, 2023

4.0

Pros

More than 80 different data sources are accessible to me! Dundlas BI is simply amazing. a fantastic, feature-rich business intelligence tool. Both Tableau and Dundlas BI have been used by me. But to be completely honest, I think Dundlas BI is much easier to use. Any organisation looking for a BI tool should use this, in my opinion.

Cons

The only shortcoming of Dundlas BI is that it cannot create customised infographics as quickly as Tableau. In addition, Dundlas BI holds up well against other BI tools that are currently available.

Review Source

DT

DANNY T.  
Sr. Manager of IT & Vendor Services  
Management Consulting  
Used the software for: 6-12 months

### "Good Value, but not the best"

June 20, 2019

3.0

Overall, the product is working as intended. Like anything else, as you get more comfortable with it & start to learn the quirks it becomes a little like second nature.

Pros

The initial attraction to the software was the look. It's slick & clean & making visualizations is snappy & they look good with little tuning. That was a big selling point. The platform is built so that you can customize based on your needs & that's huge. Plus, the cost was a fraction of the largest competitor we reviewed.

Cons

Customer Service can be a bit choppy. You can't "call in" for an answer, unless it's a quick one, if you need help troubleshooting something while you're in the thick of it - sorry, you need to schedule the time when things go wrong. There were other issues with being sold different licenses than what we used in our trial, with no clear understanding of the separation until after the fact. Debugging data errors, if you're working with alot of data can be a NIGHTMARE.

Alternatives considered

[Tableau](https://www.capterra.com/p/208764/Tableau/)[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

Reason for choosing Logi Symphony

Cost vs Features.

Review Source

RA

Rachid A.  
HRIS Specialist  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "HR metrics & Dashboards powered by Exago"

September 28, 2020

5.0

The embedded architecture of Exago with our HRIS, allows getting HR data on real time and from a unique integrated source.

Pros

The MS Excel look like grid in the report designer provides a great flexibility when it comes to creating a myriad of complex formulas to show as KPIs and metrics or as references to to other coordinates in the report. In addition to the ability of showing or hiding the intermediate calculations The feature of ExpressViews is time savy and allows users with no profound BI skills to intuitively and easily create ad-hoc lists and reports. The scheduler feature helps generating reports, summaries and lists, and send them automatically to specific recipients on a predetermined frequency. Not all users have access to the overall population headcount so the scheduler is the solution, taking into consideration , of course, the nature and confidentiality of data to be sent. The inheritence of security profile from the HRIS which make it easy to apply proper user capabilities for employee, manager and SME portal.

Cons

I would like to be able to override in the join feature the original joins’ types that are setup in the views in the HRIS.

Review Source

JT

Jennifer T.  
Software Developer  
Computer Software  
Used the software for: 2+ years

### "Great ad hoc reporting engine"

February 27, 2017

4.0

From my perspective as a software developer who integrated Exago's software into our own, they provide many flexible features that allow you to customize the product depending on your own needs. For example, Exago provides several interfaces that allow us to manage our customer created data, where we store the reports and schedules created by our customers in our own database tables. They also provide other extensibility features, like server events that allow you to add custom code for specific events during a report execution. We have used the api to "publish" reports for use in other parts of our application, as well as replace legacy asp reports in our application with reports created in Exago. This has helped us tremendously in standardizing reports across our application in terms of the terminology used as well as the data that is returned. Now when our customers try to compare results from various reports across our application, there is much more consistency.

Pros

We integrated Exago software as an ad hoc reporting engine for our customers. It allowed us to expose our data model to our customers and provide for them a way to create their own reports. Some of the features that we benefited from, which we did not have in our legacy solution were the ability to create custom formulas in a report and also the ability to schedule a report.

Cons

Our data model is very large and we would like to see some future improvements on how the designer handles all of the field lists so that the designer could be more responsive.

Review Source

LC

Louis C.  
Lead Purchase / Sales  
Computer Software  
Used the software for: 6-12 months

### "Exago has brought a feature rich business intelligent support solution for our company's native management systems."

August 6, 2018

4.0

We have over the last year applied Exago's API and user architecture to great advantage in creating effective solutions for measuring our performance as a group and for individual workers. Though some what difficult to access , Exago's customer support has proved valuable for our company in developing applications for our native management and ad reporting performance systems. We would advise in order to insure a proper fit for your company's management software to engage with Exago's customer service a full interview in order qualify their API and development architecture as a proper fit for your company. Once that cycle and analysis is complete and the necessity for future IT cycles is reduced, we can say Exago is highly recommended.

Pros

Exago features highly adaptable and easily integrated API. We believe the 1 year and renewable purchase licensing fees are competitive and affordable. We can , for one single year auto renewable purchase price, make applications for our systems that will apply to multiple servers.

Cons

Exago reports that IT is unnecessary after development and integration . We have not found this to necessarily to be true. We believe Exago's customer service resources are a challenge to access.

Review Source

BM

Brett M.  
Software engineer  
Utilities  
Used the software for: 2+ years

### "Exago is the real deal"

February 14, 2017

5.0

We have been using Exago for a few years now as an integrated part of our product - and it's a solid reporting tool. I have years of experience working with Crystal, and SSRS, Telerik... and hands down, this is a much more pleasant environment to build reports in! The UI is fantastic, the features are solid, and it is obvious that Exago cares about it's customers, providing outstanding support, training, and staying with us every step of the way. They have consistently delivered a solid reporting experience for our users, and are continuously improving the product as well, providing value as time moves on. A class act, any way you look at it.

Pros

Express design view makes drag/drop reports a reality. Web-based report designer Extendable to meet complex reporting needs Integration options for making Exago a seamless part of the product Great training sessions for admins and End users Outstanding support

Cons

Grouping could be improved Missing ability to define variables without using custom functions Cross tab reports can be daunting for new users

Review Source

RM

RENZI M.  
Business Intelligence Engineer  
Human Resources  
Used the software for: 2+ years

### "Dundas BI: It's good but not quite there yet"

March 8, 2021

4.0

Overall, Dundas BI is a very good BI software. Their API's are great for integration and customization. However, there are still some room for improvement.

Pros

The APIs are very extensive and has a great potential to do custom configurations.

Cons

There are still some features that they need to optimize. One would be the connection to SSAS tabular model, they are still using MDX instead of DAX. Another would be the way they export to Excel is a bit slow for bigger datasets.

Alternatives considered

[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

Review Source

VR

Verified Reviewer  
Senior Betting & Online DB Administrator  
  
Used the software for: 1-2 years

### "A great tool for creating pixelperfect dashboards."

February 2, 2018

4.0

Pros

The strength of this software (compared to other software for dashboard) is its ability to create graphics, KPIs and totally pixel perfect objects. On other software that I use often I have difficulty in satisfying the client's graphic requests, through Dundas the problem does not arise, indeed it is possible to edit every single object in the smallest detail.

Cons

In my opinion the interface is not very attractive, the graphs are functional and clear (which is what we need in practical terms) but could improve a bit 'the graphic aspect that I think is still a bit' too "simple". Even the use is not the easiest initially, you have to acquire a little 'knowledge of the software but nothing too difficult.

Review Source

EH

Elizah H.  
Product Manager  
Computer Software  
Used the software for: 1-2 years

### "Powerful Business Intelligence and Reporting"

February 28, 2017

4.0

Exago is relatively easy to use if you are building simple and quick reports, but it can get pretty complex if trying to build any type of advanced reports. Functionality is strong, but there are a few small things that are not built in that I would have thought would be included out-of-the-box. Exago is making good updates to their product and their customer support team has been helpful. Although our company probably doesn’t leverage them as much as we should. The product has scaled well too for our needs and we would definitely recommend it.

Pros

Drag and drop functionality makes building reports a snap and the designer pages support a robust set of tools for producing professional reports. All in all, a great way to start building reports and querying data effectively without the need for coding.

Cons

Would have liked to see more involvement from Exago when we first integrated the product with ours. Our development team would benefit from more complete implementation and technical support documentation too.

Review Source

KB

Kevin B.  
CIO  
Hospital & Health Care  
Used the software for: 2+ years

### "Flexible, Customizable, and a Great Investment Return"

June 24, 2019

5.0

The staff and support have been excellent. The software is flexible enough to meet our needs.

Pros

Flexibility and Customization Ability to connect multiple data sources Ability to setup security groups and have auditing capability Customer support is excellent

Cons

It does take some time to setup initially, but the flexibility more than makes up for it

Alternatives considered

[Sisense](https://www.capterra.com/p/86955/Sisense/)[Qlik Sense](https://www.capterra.com/p/209809/Qlik-Sense/)[Tableau](https://www.capterra.com/p/208764/Tableau/)

Reason for choosing Logi Symphony

See Pros above

Review Source

SM

Scott M.  
Sr Enterprise Architect  
Management Consulting  
Used the software for: 2+ years

### "Best Value and Functionality for Embedded BI"

April 17, 2018

5.0

Pros

This is certainly the best value for all of the functionality you get, compared to other products in this space. Also, there isn't much that can't be done with a little code, and it is very easy to use from the end user perspective after it is set up. I would also like to mention that their support is extremely responsive and very competent. The end users and management love Exago here.

Cons

While there aren't many things not to like, the one thing that I would like to see, would be some generic out-of-the-box frontend that wraps the functionality to build off of. While they provide a page to create reports and one for administration, it would be nice to have something a little more robust.

Review Source

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