# TourDesk Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TourDesk Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/10005488/TourDesk

---

# 

 TourDesk Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TourDesk

## What is TourDesk?

TourDesk is a comprehensive tour-booking service for resellers. It brings a new source of revenue, increases your service level, and reduces the workload on your front desk and back office. TourDesk offers two main features: • The Agent System, used by the front desk staff as a point-of-sale. • The Sales used by guests to plan their adventures. For suppliers, TourDesk offers increased visibility, simplified accounting, and easy connectivity.

## What is TourDesk used for?

[Reservations](https://www.capterra.com/reservations-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TourDesk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.tourdesk.io&name=TourDesk)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TourDesk

4.8 (12)

VS.

[4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (12)

Ease Of Use

4.3 (339)

Value For Money

4.2 (11)

Value For Money

4.1 (323)

Customer Service

4.4 (12)

Customer Service

4.1 (332)

## TourDesk alternatives

[4.7 (456)](https://www.capterra.com/p/178518/Bokun/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (473)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.8 (1,147)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (1,552)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10005488/TourDesk/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Booking

4.4 (8)

12.50% of 8 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Mobile Access

4.0 (7)

0.00% of 7 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

API

4.0 (6)

0.00% of 6 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Billing & Invoicing

4.5 (6)

16.67% of 6 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Customizable Branding

4.8 (6)

0.00% of 6 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Payment Processing

4.8 (6)

16.67% of 6 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

TourDesk 12 features

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Track products that are for sale at a reduced price or part of coupon promotions

The ability to reserve times in groups.

Access software remotely via mobile devices

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Set up connections to third-party platforms to improve business processes

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.6 (12)

4.6

Based on 12 reviews

## Pricing

Value for money

4.2 (11)

Free Trial

Free Version

Basic

$0.00

Value for money

4.2 (11)

4.2

Based on 11 reviews

## Integrations

[

FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[

Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[

Bókun](https://www.capterra.com/p/178518/Bokun/)[

Checkfront](https://www.capterra.com/p/99249/Checkfront/)[

Rezdy](https://www.capterra.com/p/122690/Rezdy/)[

TrekkSoft](https://www.capterra.com/p/126665/Tour-Activity-Booking-System/)[

Bookeo](https://www.capterra.com/p/117299/Bookeo/)[

Rezgo](https://www.capterra.com/p/33729/Tour-Activity-Booking-System/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (12)

4.4

Based on 12 reviews

## User reviews

Overall rating

4.8

Based on 12 reviews

Filter by rating

5(10)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

VM

Vusie M.

Tourist guide

Hospitality

### "The best of tour desk"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 27, 2024

Exposure, marketing, advertising and the guests can easily access my products

Pros

They advertise my tours on their portal which can enable them to book my tours

Cons

I haven't received any bookings from tour dest

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IG

Ishika G.

Operations Associate

Information Technology and Services

### "Reservation & other tour Planning Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 21, 2023

Good support by Tourdesk on planning the tour related activities for our customers and updating real time data

Pros

It made the reservations, and other tour planning activities executed easily

Cons

Very supportive platform for booking & reservation

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Sandhya K.

Consultant

Information Technology and Services

### "Best platform for Journey to Excellence"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 11, 2023

Overall it's excellent Tool for all aspects and Recommended Tool!

Pros

The ease of use and user-friendly of TourDesk is why I like it.My front desk employees use the Agent System like a superpower, which streamlines and expedites sales.

Cons

The programme is really helpful and has no drawbacks as of yet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PG

Pranjal G.

Assistant Manager

Education Management

### "Tour Booking software to make life easier"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 28, 2023

Pros

It acts as a one-stop solution that offers all the required services starting from real-time availability and booking to commission-based pricing and reporting and analytics. The tool is also quite user-friendly and does not require any prior experience using Tour Booking software by the user.

Cons

The customization options are quite limited, it does not integrate itself with all popular hotel management systems. There is limited support from multiple languages and even the commission rate is on the higher side as compared to other available platforms in the market.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Associate Software Engineer

Information Technology and Services

### "Easy guide for all our hotel bookings "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 26, 2023

A Excellent experience with TourDesk because of its useful features that allowed for efficient management of the travel business.

Pros

TourDesk enhances our visibility and easy connectivity over all our Local hotels and with Guesthouses bookings and it offers a safe and happy Tour experience. It's very customer friendly, provides excellent and quick services.

Cons

I didn't have any Cons of TourDesk it's helping me a lot

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EH

Evan H.

Operations administrator

Hospitality

### "Tourdesk summer Destiny Student"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 21, 2023

Tourdesk is great to work with. Selling tours and experiences through tourdesk is simple and efficient. Commission on sold tours is generous and discounts for a selection of tours for staff is great. Whenever we have had a query or problem with a booking a tourdesk employee has been quick to respond and help resolve.

Pros

The kiosk to search and sell tours to guests on reception is easy to use. Tourdesk team always on hand and quickly respond when help is needed.

Cons

Nothing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AD

Asha D.

Software Consultant

Information Technology and Services

### "Best Travel planning and management software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 16, 2023

Overall a good experience using Tourdesk as had some good and unique features in managing the travel operation effectively.

Pros

It is a good travel planning and management software that supports in all activities for travel & tracks all data accordingly.

Cons

we don't find any flaw/con in the software so far !

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Shailendra S.

Project Manager

Consumer Services

### "Client Travel planning and management tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 12, 2023

It was a good experience using Tourdesk as it has all the required features in managing travel plan for a client, we set up this software for one of our client.

Pros

It is a good tool which supports in managing all the travel related activities for client

Cons

it has all the required features to manage and plan the tour

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HR

Harshit R.

Project Associate

Information Technology and Services

### "A robust platform for all Management for Travel and booking effectively"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 10, 2023

Overall it was a good experience using Tourdesk as it supported us in managing all activities of customer for travel and also improved the structure of booking which resulted in improved sales of our Client.

Pros

It is an robust platform for all Management for Travel and booking effectively, we setup the software for one of our client. It supported us in managing all operations of travel booking with ease for our client.

Cons

Till the time we don't found any con in the platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CM

Conor M.

CEO

Hospitality

### "TourDesk review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 19, 2023

Good

Pros

Easy to use, just hoping to get more sales through it.

Cons

I expected more business to come through it, from the pitch I got. All the tools themselves are easy to use and integrates well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10005488/TourDesk/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)