--- title: "Access Charity CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Access Charity CRM Software - reviews, pricing plans, popular comparisons to other Nonprofit CRM products and more." source_url: "https://www.capterra.com/p/10005517/Access-Charity-CRM/" page_type: "product" language: "en" --- # Access Charity CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Access Charity CRM ## What is Access Charity CRM? With Access Charity CRM you can create engaging campaigns and events, building strong connections with your supporters by sharing information that truly matters to them. Our powerful search, analytics and marketing automation technologies can be used to identify and target donors with the right messages at the right time to help make income generation more predictable. ## What is Access Charity CRM used for? [Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £83 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Access Charity CRM?[Manage this product listing](https://www.g2.com/products/access-charity-crm/claim_requests/new?auto=true) ## Access Charity CRM Overview Updated September 2026 AI summary Access Charity CRM supports organizations of all sizes in managing donor relationships, tracking donations, and organizing fundraising and membership activities. Designed for the nonprofit sector, it includes features for contact management, grant oversight, email marketing, and event coordination, with optional modules for volunteer and committee management. The platform is accessible via cloud and web-based deployment across multiple operating systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Access Charity CRM 3.0 (2) VS. [4.5 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price £83 Flat Rate, Per Month Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (2) Ease Of Use 4.3 (1,480) Value For Money 2.5 (2) Value For Money 4.5 (1,217) Customer Service 3.0 (2) Customer Service 4.8 (1,379) ## Access Charity CRM alternatives [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [Givebutter](https://www.capterra.com/p/172048/Givebutter/) [4.8 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172048/Givebutter/) [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) [4.6 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) ## FAQs about Access Charity CRM Overview ### What company size and specific industries is Access Charity CRM built for? Access Charity CRM is designed for charities and not-for-profit organisations of all sizes, including small teams and larger nonprofit operations. It is built for the charity and voluntary sectors, where managing donors, supporters, and fundraising activities is a core requirement. Features and Usability ### What are the key features of Access Charity CRM? Access Charity CRM offers donor and contact management, donation tracking, and fundraising management for nonprofit operations. It also includes campaign management and segmentation, event management, volunteer management, grant management, email marketing, reporting and statistics, task scheduling, document storage, and access controls/permissions. Integrations ### Which third-party tools and platforms does Access Charity CRM integrate with? Access Charity CRM integrates with Dotdigital and Loqate. These catalog integrations cover email marketing and address lookup functions, giving the platform a small but focused set of third-party connections for charity operations. Getting Started and Support ### What training and onboarding options does Access Charity CRM offer? Access Charity CRM provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide self-paced training content. Getting Started and Support ### What customer support options does Access Charity CRM offer? Access Charity CRM provides email/help desk, FAQ/forum, knowledge base, and phone support. With no reviewer feedback on support topics available, user experience details such as response speed, helpfulness, or recurring frustrations cannot be confirmed from the catalog data alone. ## Features AI summary Based on 1,410 Nonprofit CRM reviews Capterra data shows that buyers of nonprofit CRM rank the following features as their top priorities: - **Donation Tracking** (**75%** of reviewers rated this feature as critical) - **Credit Card Processing** (**66%**) - **Donor Management** (**70%**) Access Charity CRM supports all three features reviewers value most: **Donation Tracking**, **Credit Card Processing**, and **Donor Management**. Together, these capabilities help nonprofits record gifts accurately, process payments efficiently, and maintain complete donor records, allowing teams to strengthen fundraising efforts and manage supporter relationships more effectively. Donation Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and view detailed financial donation history made by contacts and members Donor Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Fundraising Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Activities related to raising money for a specific cause Contact Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Email Marketing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Event Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Access Charity CRM 41 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Event Management: Schedule and manage the logistics of activities and other gatherings - For Nonprofits: Software specialized for non-profit organizations - Fundraising Management: Activities related to raising money for a specific cause - Grant Management: Monitor application statuses, proposals and award funds - Interaction Tracking: Track interaction history by documenting conversations for contacts - Membership Management: Database of members to track personal information of individuals and families - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Volunteer Management: Manage volunteer information and direct volunteer resources - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.0 (2) 3.0 Based on 2 reviews ## Pricing Value for money 2.5 (2) Basic £83.00 Flat Rate,Per Month Value for money 2.5 (2) 2.5 Based on 2 reviews ## Integrations [ Dotdigital](https://www.capterra.com/p/151213/dotmailer/)[ Loqate](https://www.capterra.com/p/235839/Loqate/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 3.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent RF Rachel F. Fundraising Manager Environmental Services ### "A poor choice for a small membership charity" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 2, 2024 poor - they messed up our data transfer in 2021 and then insisted we bought 12 months of a professional support package and attended training sessions while they tried to amend the data which was only partially successful. Their support guys are nice but they take a while to help and often solve the issue without explaining how or why the issue occurred Pros the way that it captures data for contacts and it submits gift aid claims Cons most of its features on reporting are complicated and lengthy, the data input is manual as the integrations dont work and you can't have a donor who is also a life member or patron Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VJ Val J. Database Officer Civic & Social Organization ### "Custom reports are such a bonus" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2023 I use it every single day to track memberships, mailings, finances, donations and contacts and I find it very easy to use Pros The reports that we can build ourselves - this is very rare in an off the shelve database but Charity CRM allows us to provide reports on any aspects and it is so useful Cons The payment of membership donations is not straightforward and you have to be savvy to use it (but support have been excellent at helping with this) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.