# Pazcare Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Pazcare the right Benefits Administration solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10005543/Pazcare/reviews --- Pazcare 4.5 (11) [View alternatives](https://www.capterra.com/p/10005543/Pazcare/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Pazcare Ease of use 4.2 Customer Service 4.2 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rakesh K. Senior Manager Computer Software Used the software for: 1-2 years ### "Undoubtely best benefit administrator" June 5, 2023 5.0 Pros The pazcare team is very effecient in handling the medical benefits and claims settlements of the employees working in our company. They have very less paper work and provide all possible solutions for the early settlement of the claim benefits. Cons As of now there is no cons we have found with Pazcare. Review Source RP Rananjay P. Manager Food & Beverages Used the software for: 1-2 years ### "Best Start up to manage your all the benefits like GTL, GMC, GPA, etc." May 25, 2023 5.0 Awesome. Pros Dedicated claim support, timely addition deletion and ready to help employees on awareness. Cons No such issues are there, even \[sensitive content hidden\] is always ready to support. Alternatives considered [Plum Insurance](https://www.capterra.com/p/254810/Plum-Insurance/) Reason for choosing Pazcare Best services, proactive approach, Always help our employees for claims and awareness. Our employees are satisfied. Review Source Bragadeesh J. CEO Information Technology and Services Used the software for: 1-2 years ### "Had great potential, yet falls back considerably " May 16, 2023 3.0 We had high hopes while subscribing to Pazcare. However, during the first and only year of service, we faced many problems with their interface. 1) They are a brokerage (middleman) and have a tie-up with a third-party insurance provider, which means they are not a one-stop shop. You have to deal with two different companies during the claim processing.2) We had a terrible experience with one of the claims where they removed an employee's dependent from their end. Since they were not the direct insurers, they had to follow up with the third-party insurance provider who outright rejected the claim. This problem went on for months to get solved which sucked a lot of our time and defeated the whole purpose of going to them in the first place where they claimed to be the one-stop shop for insurance and claims. 3) Their quote was considerably higher than the competition (ICICI Lombard) the next year, so we switched back to them. Advice: Do not use third-party services, always go to direct insurance companies, it will save a lot of time and effort. Pros Their administration interface was very easy to use Cons The claims processing was not smooth at all. Also, in one of our cases, we had to suffer a lot because of a software issue on their end which made the overall experience extremely bitter. Review Source Prashant M. Product Owner Lead Internet Used the software for: 6-12 months ### "Gets work done" May 19, 2023 5.0 Not impressed Pros It is a good product for basics, the support is good. Cons the dashboard is very basic and then sales said we have free telephonic but we didnt have it. Reason for choosing Pazcare Founder connect Switched from [Plum Insurance](https://www.capterra.com/p/254810/Plum-Insurance/) Cost reasons Review Source Amit B. Sr. Manager - People & Culture Information Technology and Services Used the software for: 1-2 years ### "Pazcare Provides Good Service" May 5, 2023 5.0 Overall Experience with Pazcare Pros Visibility and flexibility is better than other platforms. Cons Turnaround on endorsement can be improved Reason for choosing Pazcare It gave better support and quote than competitor Review Source SK Surekha K. CHRO Information Technology and Services Used the software for: 1-2 years ### "Insurance provider" April 24, 2023 4.0 Better than our earlier insurance provider Pros The best part is option to add and delete employees on our own. Dependance on the team is minimal Cons Sometimes there is a delay in endorsement processing which the team is trying to rectify Review Source AD Ankit D. AM HR Information Technology and Services Used the software for: 1-2 years ### "Amazing Product and Services" April 20, 2023 5.0 Amazing Pros Platform and its benefits are amazing, its integration to other products and customer service proved one stop solution. Cons Sometimes, it takes time for query resolution but not always. Review Source RK Rakesh K. Senior Manager-Global Payroll Information Technology and Services Used the software for: 1-2 years ### "Best in Benefit administration" May 25, 2023 5.0 Overall a good experience. Pros Online enrollment, timely claim settlements and dedicated helpdesk and support. Cons The proposed threshold of the limits should be as per the market standard. Review Source VR Vaishali R. HR Associate Financial Services Used the software for: Less than 6 months ### "Good Experience " April 24, 2023 5.0 Pros Great support by the Manager assigned overall good experience Cons As of now i have not faced any challenges Review Source KP Kunal P. Accounts Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Good" May 25, 2023 4.0 Pros Easy claim processing, and support from staff is excellent. Review Source RS Rishav S. Sr Finance Business Partner Automotive Used the software for: 6-12 months ### "Review" April 21, 2023 3.0 Pros Responsiveness from team - which is fast. Cons Results - Highlighting issues get immediate attention but lacks in results Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.