# ROH Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ROH Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more.

Source: https://www.capterra.com/p/10005547/ROH

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# 

 ROH Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ROH

## What is ROH?

ROH drives conversions, increases revenue, and enables real collaboration for the largest hospitality groups, asset owners, and hotel operators alike. ROH’s financial operating system was built to optimize your team’s operations and elevate your customer experience. With features like mobile-friendly invoices and contracts, a centralized dashboard, and helpful insights, ROH allows your team to get back to the best parts of hospitality while driving growth for your hospitality business.

## What is ROH used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)[Financial Management](https://www.capterra.com/financial-management-software/)[Revenue Management](https://www.capterra.com/revenue-management-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1

Usage Based, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ROH?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://roh.co&name=ROH)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ROH

4.4 (7)

VS.

[4.2 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

$1

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (7)

Ease Of Use

4.0 (945)

Value For Money

4.4 (5)

Value For Money

3.9 (821)

Customer Service

5.0 (7)

Customer Service

3.8 (796)

## ROH alternatives

[4.7 (1,726)](https://www.capterra.com/p/105428/Clio/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (680)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Starting price

$36.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (57)](https://www.capterra.com/p/10035709/Mercury/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

[4.4 (1,043)](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/)

Starting price

$235.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/189398/QuickBooks-Online/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Electronic Payments

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Debit/Credit Card Processing

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Accept and process credit/debit card transactions

Online Payments

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

Payment Fraud Prevention

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Accounting Integration

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Integrate with a third-party accounting system

Billing & Invoicing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

ROH 27 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create, manage, and send invoices or bills to customers

Add customized logos and colors to align with company branding

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Protect sensitive data for digital privacy

Accept and process credit/debit card transactions

Electronically collect payments for goods or services

Generate reports to assess the financial performance of an organization

Transactions that typically involve face-to-face interactions between the payer and the payee

Clients can submit payments via mobile devices

Process payments via multiple modes directly through the application

Accept and process online payment transactions

Allow customers to make a partial payment on an invoice and track remaining debt

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Receive data and information in real time

Upload, track, and submit receipts in a central database

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Monitor or audit historical and current transactions to analyze customer account activities

Get Advice

We can help you find the software with the features you need.

Features

4.4 (7)

4.4

Based on 7 reviews

## Pricing

Value for money

4.4 (5)

Basic

$1.00

Usage Based,Per Month

Value for money

4.4 (5)

4.4

Based on 5 reviews

## Integrations

[

Sertifi](https://www.capterra.com/p/86108/Sertifi/)[

Delphi](https://www.capterra.com/p/211093/Delphi/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (7)

5.0

Based on 7 reviews

## User reviews

Overall rating

4.4

Based on 7 reviews

Filter by rating

5(5)

4(1)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

KK

Karissa K.

Associate Director of Sales and Marketing

Hospitality

### "Best Event Payment Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 1, 2024

Pros

ROH is easy to use from start to finish! The best part about ROH is that I can offer "pay in 4" to all my event clients which takes the financial burden of planning a large party off of them. This is also a huge selling point from a business perspective because there are no other softwares that offer this \*assist\*! The team is also incredibly helpful and so receptive to feedback! Love working with them and problem solving together!

Cons

Nothing, ask and you shall receive- it's a fantastic platform!

Alternatives considered

[Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)

Reasons for choosing ROH

We still use Tripleseat for building events and tracking conversations. We moved payments completely out of the Stripe portal that comes with Tripleseat and went directly to ROH.co

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NS

Nick S.

DOF

Hospitality

### "ROH Carats & Cake vs Sertifi"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 9, 2023

ROH has a lot of features and the fact that it is continuing to grow makes us excited to see what the future stores.

Pros

Invoices, contracts and payment history all wrapped up into an event folder.

Cons

Storing credit card on file has to be requested seperately. It would be great if once client submitted payment they acknowledged that their credit card would be saved and used to pay off any final balances.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jason M.

Director of Sales

Hospitality

### "Best customer facing product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 17, 2023

Professional staff, very responsive and always willing to help.

Pros

professional appearance and ease of use for our clients has already been the feedback in just a few months.

Cons

Any issues during our setup were addressed and customized to our needs, no cons at this point.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Rebecca M.

Sales Manager

Hospitality

### "Great New Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 10, 2023

The training and support have been amazing. I get responses almost instantly if I have a problem or need assistance in any way.

Pros

I like the ease at which I can upload the contracts and payments that are due. I also love that my clients can sign a contract or pay a deposit from their phone.

Cons

I have not used it enough to find out anything that I do not like about this platform.

Switched from

[Sertifi](https://www.capterra.com/p/86108/Sertifi/)

Corporate decision

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RD

Randy D.

Director of Sales

Hospitality

### "Convention Hotel User"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 5, 2023

We are still learning certain aspects of how best to use it in our operation, but the service and ease of using for us and our customers has been great so far.

Pros

The fact that it has total contract, payment and account management in one place with excellent customer service.

Cons

What I like least is also what I like best. It was not a plug and play program. We had the ability to provide feedback and customize it to our needs without any kick back.

Switched from

[Sertifi](https://www.capterra.com/p/86108/Sertifi/)

More options and customizability

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RW

Rhonda W.

Director of Finance

Hospitality

### "Inconsistent."

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

April 4, 2023

The customer service is very responsive, but I wouldn't recommend this program as we have seen an excessive decrease in the timing of deposits and cash inflow because we are at the mercy of our customers paying the deposit on their time and not according to the contract.

Pros

The dashboard is easy to read and the customer service is responsive.

Cons

It is inconsistent and we no longer have the control to receive deposits according to our contacted dates. Client credit cards should automatically be charged on the deposit due date so that we are contract compliant. This is turning our Sales Managers into collectors and having an extremely negative affect on cash inflow.The deposits don't post to our bank account consistently.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PC

Pressley C.

Sales Coordinator

Hospitality

### "Carats & Cake "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 4, 2023

Pros

I love that ROH allows you to keep all payment information in one spot. It is so easy to have one page for each event that holds all of their information. It is also super helpful to be able to send payment reminders through ROH!

Cons

I think the interface is super interactive. I have not had any issues or complaints!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 5, 2023

Thanks so much for sharing your experience with ROH, Pressley! We're thrilled to hear you're enjoying the platform, from the interactive interface to the helpful payment reminders. We look forward to continuing to work together in the future, and thank you again!

[View all Reviews](https://www.capterra.com/p/10005547/ROH/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)