--- title: "ROH Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ROH Software - reviews, pricing plans, popular comparisons to other Revenue Management products and more." source_url: "https://www.capterra.com/p/10005547/ROH/" page_type: "product" language: "en" --- # ROH Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ROH ## What is ROH? ROH drives conversions, increases revenue, and enables real collaboration for the largest hospitality groups, asset owners, and hotel operators alike. ROH’s financial operating system was built to optimize your team’s operations and elevate your customer experience. With features like mobile-friendly invoices and contracts, a centralized dashboard, and helpful insights, ROH allows your team to get back to the best parts of hospitality while driving growth for your hospitality business. ## What is ROH used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Financial Management](https://www.capterra.com/financial-management-software/)[Revenue Management](https://www.capterra.com/revenue-management-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Usage Based, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ROH?[Manage this product listing](https://www.g2.com/products/roh/claim_requests/new?auto=true) ## ROH Overview Updated September 2026 AI summary ROH supports organizations of all sizes in the hospitality and property management sectors with payment processing, financial management, and revenue tracking capabilities. It enables businesses to handle online, mobile, and in-person payments, manage billing, monitor transactions, and maintain data security. ROH is delivered as a cloud-based solution, with integrations for booking and agreement workflows and options for customizable branding and real-time analytics. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ROH 4.4 (7) VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $1 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (7) Ease Of Use 4.0 (952) Value For Money 4.4 (5) Value For Money 3.9 (829) Customer Service 5.0 (7) Customer Service 3.8 (803) ## ROH alternatives Highest Rated [4.7 (1,747)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (689)](https://www.capterra.com/p/162588/HoneyBook/reviews/) Starting price $36.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) [4.4 (1,050)](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/) Starting price $235.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/189398/QuickBooks-Online/) [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [4.3 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Starting price $38.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/) ## FAQs about ROH Overview ### What company size and specific industries is ROH built for? ROH is designed for hospitality owners, operators, venues, and brands in the hospitality industry, including businesses with assets ranging from luxury full-service to limited-service properties. It is suited to organizations focused on improving revenue, conversions, efficiency, and collaboration across their operations. Features and Usability ### What are the key features of ROH? ROH offers accounting, dashboard views, and financial reporting as core features. It also includes billing and invoicing, ACH payment processing, debit and credit card processing, online and mobile payments, receipt management, transaction monitoring, alerts and notifications, reporting and analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does ROH integrate with? ROH integrates with 2 third-party tools: Delphi and Sertifi. These catalog integrations cover booking and agreement workflows, giving ROH a focused set of connections for managing related business processes. Getting Started and Support ### What training and onboarding options does ROH offer? ROH provides in person training, live online sessions, webinars, documentation, and videos. In person training and live online sessions support guided setup, webinars offer scheduled instruction, documentation gives written reference material, and videos provide self-paced visual guidance for teams getting started. Getting Started and Support ### What customer support options does ROH offer? ROH offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep support. No reviewer feedback is available here to describe response times, helpfulness, or common frustrations, so the support experience cannot be characterized beyond the listed channels. ## Features AI summary Based on 17,640 Revenue Management reviews Capterra data shows that buyers of payment processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) ROH supports **Data Security** and **Online Payments**, helping businesses protect transaction data and accept payments through digital channels. However, it does not include **Mobile Access**. Instead, it offers other highly rated capabilities, including **Payment Fraud Prevention** (**56%**), **Debit/Credit Card Processing** (**52%**), and **Mobile Payments** (**49%**), giving teams more ways to process transactions securely, reduce risk, and serve customers across different payment methods. Data Security 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Online Payments 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Accept and process online payment transactions Payment Fraud Prevention 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Debit/Credit Card Processing 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Mobile Payments 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices Electronic Payments 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services ROH 27 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Customizable Branding: Add customized logos and colors to align with company branding - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Electronic Payments: Electronically collect payments for goods or services - Financial Reporting: Generate reports to assess the financial performance of an organization - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Mobile Payments: Clients can submit payments via mobile devices - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Payments: Accept and process online payment transactions - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Real-Time Data: Receive data and information in real time - Receipt Management: Upload, track, and submit receipts in a central database - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities --- Get Advice We can help you find the software with the features you need. Features 4.4 (7) 4.4 Based on 7 reviews ## Pricing Value for money 4.4 (5) Basic $1.00 Usage Based,Per Month Value for money 4.4 (5) 4.4 Based on 5 reviews ## Integrations [ Sertifi](https://www.capterra.com/p/86108/Sertifi/)[ Delphi](https://www.capterra.com/p/211093/Delphi/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (7) 5.0 Based on 7 reviews ## User reviews Overall rating 4.4 Based on 7 reviews Filter by rating 5(5) 4(1) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent KK Karissa K. Associate Director of Sales and Marketing Hospitality ### "Best Event Payment Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2024 Pros ROH is easy to use from start to finish! The best part about ROH is that I can offer "pay in 4" to all my event clients which takes the financial burden of planning a large party off of them. This is also a huge selling point from a business perspective because there are no other softwares that offer this \*assist\*! The team is also incredibly helpful and so receptive to feedback! Love working with them and problem solving together! Cons Nothing, ask and you shall receive- it's a fantastic platform! Alternatives considered [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Reasons for choosing ROH We still use Tripleseat for building events and tracking conversations. We moved payments completely out of the Stripe portal that comes with Tripleseat and went directly to ROH.co Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NS Nick S. DOF Hospitality ### "ROH Carats & Cake vs Sertifi" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 9, 2023 ROH has a lot of features and the fact that it is continuing to grow makes us excited to see what the future stores. Pros Invoices, contracts and payment history all wrapped up into an event folder. Cons Storing credit card on file has to be requested seperately. It would be great if once client submitted payment they acknowledged that their credit card would be saved and used to pay off any final balances. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JM Jason M. Director of Sales Hospitality ### "Best customer facing product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2023 Professional staff, very responsive and always willing to help. Pros professional appearance and ease of use for our clients has already been the feedback in just a few months. Cons Any issues during our setup were addressed and customized to our needs, no cons at this point. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Rebecca M. Sales Manager Hospitality ### "Great New Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2023 The training and support have been amazing. I get responses almost instantly if I have a problem or need assistance in any way. Pros I like the ease at which I can upload the contracts and payments that are due. I also love that my clients can sign a contract or pay a deposit from their phone. Cons I have not used it enough to find out anything that I do not like about this platform. Switched from [Sertifi](https://www.capterra.com/p/86108/Sertifi/) Corporate decision Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RD Randy D. Director of Sales Hospitality ### "Convention Hotel User" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 5, 2023 We are still learning certain aspects of how best to use it in our operation, but the service and ease of using for us and our customers has been great so far. Pros The fact that it has total contract, payment and account management in one place with excellent customer service. Cons What I like least is also what I like best. It was not a plug and play program. We had the ability to provide feedback and customize it to our needs without any kick back. Switched from [Sertifi](https://www.capterra.com/p/86108/Sertifi/) More options and customizability Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RW Rhonda W. Director of Finance Hospitality ### "Inconsistent." 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 April 4, 2023 The customer service is very responsive, but I wouldn't recommend this program as we have seen an excessive decrease in the timing of deposits and cash inflow because we are at the mercy of our customers paying the deposit on their time and not according to the contract. Pros The dashboard is easy to read and the customer service is responsive. Cons It is inconsistent and we no longer have the control to receive deposits according to our contacted dates. Client credit cards should automatically be charged on the deposit due date so that we are contract compliant. This is turning our Sales Managers into collectors and having an extremely negative affect on cash inflow.The deposits don't post to our bank account consistently. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PC Pressley C. Sales Coordinator Hospitality ### "Carats & Cake " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 4, 2023 Pros I love that ROH allows you to keep all payment information in one spot. It is so easy to have one page for each event that holds all of their information. It is also super helpful to be able to send payment reminders through ROH! Cons I think the interface is super interactive. I have not had any issues or complaints! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 5, 2023 Thanks so much for sharing your experience with ROH, Pressley! We're thrilled to hear you're enjoying the platform, from the interactive interface to the helpful payment reminders. We look forward to continuing to work together in the future, and thank you again! [View all Reviews](https://www.capterra.com/p/10005547/ROH/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.