--- title: "Enterprise CX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Enterprise CX Software - reviews, pricing plans, popular comparisons to other Customer Communications Management products and more." source_url: "https://www.capterra.com/p/10005567/Enterprise-CX/" page_type: "product" language: "en" --- # Enterprise CX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Enterprise CX ## What is Enterprise CX? Enterprise CX is a comprehensive cloud-based solution for digital signage and voice announcements. Whether you're in healthcare, education, hospitality, or outdoor entertainment, Enterprise CX can help provide real-time information to your audience. With a library of templates, customizable designer tools, and dynamic playlists, you can create engaging content that reflects your brand. Our accessible voice and display announcements features ensure equal access to information for all customers ## What is Enterprise CX used for? [Digital Signage](https://www.capterra.com/digital-signage-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Enterprise CX?[Manage this product listing](https://www.g2.com/products/enterprise-cx/claim_requests/new?auto=true) ## Enterprise CX Overview Updated September 2026 AI summary Enterprise CX provides businesses of all sizes with digital signage tools to manage content across multiple screens and locations. It offers features like remote display management, customizable templates, visual editing, and scheduling, along with options for interactive content, emergency notifications, multi-language support, and third-party integrations. The platform is available as a cloud-based, SaaS, or web-based solution. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Enterprise CX 5.0 (3) VS. [4.8 (4,893)](https://www.capterra.com/p/228571/Yodeck/reviews/) Starting Price $50 Other, Per Month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.8 (4,893) Value For Money 5.0 (3) Value For Money 4.8 (4,406) Customer Service 5.0 (3) Customer Service 4.7 (4,030) ## Enterprise CX alternatives [4.8 (4,566)](https://www.capterra.com/p/173450/OptiSigns/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (114)](https://www.capterra.com/p/156745/MobiLock-Pro/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (220)](https://www.capterra.com/p/146756/QuickESign/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) [4.7 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158456/JotForm-4-0/) ## FAQs about Enterprise CX Features and Usability ### What are the key features of Enterprise CX? Enterprise CX offers emergency notification, alerts/notifications, and monitoring for urgent communications, plus access controls/permissions, audit trail, and user management for account administration. It also includes content scheduling, playlist management, remote display management, digital menu boards, reporting & statistics, third-party integrations, and multi-language and multi-location support. Getting Started and Support ### What training and onboarding options does Enterprise CX offer? Enterprise CX provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and instructor-led training, while documentation offers written reference material for self-paced learning, feature review, and step-by-step support when needed. Getting Started and Support ### What customer support options does Enterprise CX offer? Enterprise CX provides email/help desk support, a knowledge base, phone support, and 24/7 live rep assistance. With no reviewer feedback available in the catalog data, support experience details such as response speed, helpfulness, or common frustrations are not documented here. ## Features AI summary Based on 10,803 Customer Communications Management reviews Capterra data shows that buyers of digital signage rank the following features as their top priorities: - **Remote Display Management** (**53%** of reviewers rated this feature as critical) - **Playlist Management** (**37%**) - **Multi-Location** (**46%**) Enterprise CX supports all three of the features reviewers rate highest: **Remote Display Management**, **Playlist Management**, and **Multi-Location**. Together, these capabilities help businesses control screens from a central location, schedule and organize content more efficiently, and manage signage across multiple sites, allowing teams to keep messaging consistent and operations easier to manage at scale. Remote Display Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Remotely schedule and display multimedia content regardless of where you are Playlist Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create playlists of content and media types & manage the distribution of those playlists to display screens Data Security 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Multi-Screen Support 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Facilitate the display of multimedia content across multiple screens Auto Update 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Automatic update of information / software Content Scheduling 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Plan to upload and publish specific content on social media platforms, screens etc. Enterprise CX 35 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Auto Update: Automatic update of information / software - Content Scheduling: Plan to upload and publish specific content on social media platforms, screens etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Digital Menu Boards: Electronically display menu item options for customers to make selections from - Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Emergency Notification: Automatically send mass notifications or alerts for any emergency or crisis - Hardware: Works with hardware, such as iPads, for an interactive representation of the platform that is easy to use by visitors. - Interactive Content: Allow the audience to interact or engage with the content - Layout & Design: Configure publication's layout before publishing - Media Library: Collection of images, videos and other digital content that can be used - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Screen Support: Facilitate the display of multimedia content across multiple screens - Multimedia Support: Supports various file formats - Playlist Management: Create playlists of content and media types & manage the distribution of those playlists to display screens - Remote Display Management: Remotely schedule and display multimedia content regardless of where you are - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video Support: Supports various video file formats - Visual Editor: Program to edit text files that renders the content in accordance with embedded markup code such as HTML - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface - XML/RSS: Expand the format in which multimedia files and web content are delivered in RSS feeds --- Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial Basic $50.00 Other,Per Month Value for money 5.0 (3) 5.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Project Manager Government Administration ### "Audio solution with custom integrations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2023 The project was a success, meeting all its goals and providing customers with valuable information via audio channel. Pros We approached Simpleway with our requirements for custom integrations and complex business rules. Their team was able to meet all our specific requirements regardless of the time zone difference. We appreciate their audio solution which offers a high variability and many features meeting our complex needs. Cons So far, I have nothing to complain about. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Director Telecommunications ### "Enterprise grade product with expert personalised service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2023 Excellent product and company. Pros Easy to connect and configure displays, assign media, data integration works well. Visual messaging is particularly useful. Cons In the voice side of things, the text to speech voice font for our part of the world (New Zealand), does not quite have the local accent well captured. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2023 Thank you for your review. We appreciate your feedback regarding the text to speech voice for New Zealand and we are already in communication with Microsoft Azure to improve their NZ accent. We strive to provide the best possible experience for our customers and we appreciate your business. Best Regards, Simpleway Jiri K. Marketing Manager Marketing and Advertising ### "Powerful tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2023 We use the product for our internal company communication. The table feature is great for editing often changing screen content such as internal info and news. It is good for communication with employees and visitors. Hovewer sometimes I have to edit the template as longer text does not fit properly for every use case. As we are not a big company, the announcement feature is not really needed, however we sometimes use it as a cool feature to communicate employees birthday, cakes and stuff. I guess it is intended for more serious use but it is often appriated by our colleagues. Pros At first, I was a little overwhelmed by the number of features provided, but after a while I got the hang of it and felt that I could do anything I wanted. The company provides step-by-step guides to getting started and most of the features available. I've found that managing screens is effortless, and with the multi-edit feature I can directly assign content to multiple screens at once. I also like that I can change content remotely and see in my browser what is currently on the screen. Cons Personally, I am very happy with this solution, I wish it was a bit more intuitive for first time user, but after a while I feel like I can take advantage of most of the features. Some of them are bit advanced like for a technical person, but I dont need to use them considering our company size - I guess bigger companies will have technical person to manage the advance features. Reasons for choosing Enterprise CX Voice announcements, personal recommendation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2023 Thank you for your positive review and for choosing Enterprise CX for your internal communication needs. We would be happy to provide additional training to help you take advantage of all the features available. Please contact us at to schedule a session. We appreciate your business. Best regards, Simpleway ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.