# Coolfire Core Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Coolfire Core the right Work Order solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10005637/Coolfire-Core/reviews --- Coolfire Core 4.8 (14) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Coolfire Core Ease of use 4.7 Customer Service 5.0 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use aV adrian V. CEO Consumer Electronics Used the software for: Less than 6 months ### "Get ready for a great experience!" August 14, 2023 5.0 Slabsure just signed a great deal with one of the largest foundation repair companies in our region that likely will allow us to expand to their parent organization and sister companies. I don't want to get the cart before the horse, but cool fire has allowed us to capture that market because they gave some peace of mind to our clients that we significant fire power in our corner. Business moves at the speed of trust and, trust has to be repeatable at every customer interaction. Coolfire gives us the ability to scale manufacturing and field operations processes around the globe. I couldn't be happier with this partnership! Pros Coolfire has given us the ability to scale rapidly! The reality is we were a small company with huge ambitions and Coolfire has given us the tools to take on much larger clients than we would have just 6 months ago. \[sensitive content hidden\] and the rest of the team have done an amazing job and understanding our needs and implementing them. It doesn't feel like another vendor it feels like a true partnership when we meet with the Coolfire team. Cons At times, there are features that I think we could probably implement ourselves, but the reality is for this first go round we're much better off relying on the Coolfire experts and happy to let them take the lead. Reason for choosing Coolfire Core three things caused me to pick cool fire:1) \[sensitive content hidden\] did a fantastic job at demonstrating that they heard our need and that the cool fire core product could meet that need 2) I was very impressed with the fact that cool fire had been used for military applications which is exactly what we needed 3) we needed some flexibility as some of our future was still uncertain, I have not regretted the decision Review Source JA John A. CEO Logistics and Supply Chain Used the software for: 6-12 months ### "Simplified Operations " September 29, 2023 4.0 Successful integration or launch of a key business application into your business is reliant on the people behind the application and Coolfire has done an excellent job in supporting the technology with great people. Every time we had a question or issue, they were available to talk about the issue and either had a solution or a timetable for a solution. This was refreshing! Pros We integrated Core to simplify our field operations and give the office and customers visibility to their respective projects. Best feature:Add a photo - helped keep track of what a tech has completed - was critical in keeping track of damages done by tech or damages - Being able to communicate with the client through Core and the client not having to give us their cell phone number is a great feature Cons At the time we were using Core, the integration into our accounting system was very clunky. Review Source JW Joni W. Vice President Professional Training & Coaching Used the software for: 6-12 months ### "A great product for managing service and delivery!" September 29, 2023 5.0 The team at Coolfire are client focused. They consistently asked how they could help us and they were patient with our team who at times were not the best partners to work with . Pros The product was intuitive and easy to use. The team at Coolfire was also very helpful and did so much more than we expected. Cons I haven't been using it much lately so it's hard to comment on this however we were an early adopter and we have seen tremendous improvements in the product. Reason for choosing Coolfire Core The product + the team! I highly recommend Coolfire. Review Source GV Gary V. CFO Logistics and Supply Chain Used the software for: 2+ years ### "Great Staff" May 13, 2023 5.0 Pros Coolfire has allowed us to customize our everchanging logistic needs over the years, allowing us to grow and adapt to new business. The Development team has always taken my feedback to and come up with solutions that fit my unique needs. Overall, one of the best customizable products on the market. Cons Coolfire has frequent updates that may cause small bugs do to the frequent requests in updating my product. Usually resolved quickly, so not too big of an issue. Switched from [Onfleet](https://www.capterra.com/p/142633/Onfleet/)[Trello](https://www.capterra.com/p/211559/Trello/)[Vromo](https://www.capterra.com/p/154604/Spatula/)[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Customizable interface. Review Source BC Bill C. Manager Telecommunications Used the software for: 6-12 months ### "Solved many problems " September 29, 2023 5.0 Overall it’s been great. The team at coolfire is as good or better than the program itself. Helping make the experience even better. Pros Easy to use. Good simple logical interface. Cons Still needs some development. The big picture stuff is mostly there. Some little things need to be added and quirks worked through. Review Source JL James L. Director of Transportation Transportation/Trucking/Railroad Used the software for: 2+ years ### "Cost effective solution to gain visibility" May 26, 2023 5.0 Coolfire gave us the ability to see all our shipments with our partner carriers on one site. Using Coolfire we eliminated the need to go to multiple sites to track our orders. Pros Being a medium sized carrier we needed a cost effective solution that would actually bring value to our customers giving us a competative edge against our competition; Coolfire was that solution! Cons The images of the POD was a bit of a struggle at first, but the Coolfire team worked through that pretty quick. Review Source DD Danny D. VP Ops Transportation/Trucking/Railroad Used the software for: 6-12 months ### "CDI Review" June 1, 2023 5.0 The Coolfire team instantly wants to learn all aspects of your business to better serve your needs. The overall experience so far has surpassed our expectations and we look forward to what is to come. Pros From integration, to customer service, Coolfire is always ready and on call. The soft product is actively customizable to suit our and our customers needs. Ease of use and intuitive engagement with the product makes it easy to train and rollout. Cons At this point, there is nothing we dislike about Coolfire Core. Review Source PA Pamela A. General Manager Environmental Services Used the software for: 1-2 years ### "Honest review from a client in the beginning" May 31, 2023 5.0 It has used our purpose well for what we need Pros It is easy to use and more importantly easy to understand Cons There is nothing we don't like about Cool Fire. If we did we just emailed the staff and they fixed the problem or added it to the software Review Source mS mark S. sr vp of strategic initiatives Logistics and Supply Chain Used the software for: 2+ years ### "managing life science" June 1, 2023 4.0 I felt we were really on to something special in life sciences to overcome our inability to manage the steps and processes necessary to execute. My experience with \[sensitive content hidden\] were great to work with. Sadly we had to cut the program before completion Pros The ability to manage tasks throughout the life cycle of the shipments Cons according to our IT team -thin cloud was the reason the integration was not sustainable Reason for choosing Coolfire Core They said "yes we can" Review Source DG David G. President Transportation/Trucking/Railroad Used the software for: 2+ years ### "Last Mile Delivery Visability" June 5, 2023 5.0 proof of timelines, accuracy, fidelity of the deliveries to both the shipper and the customer Pros Provides multiple people along a muti-stop last mile delivery scenario the ability to see their routes and deliveries in real-time and keep all necessary parties informed Cons I did not encounter any aspects of the platform that I was not satisfies with. Review Source RH Ray H. COO Telecommunications Used the software for: 2+ years ### "Ambiflo feedback" May 15, 2023 5.0 Great team, very ethusiastic and proactive and a great product - much easier than otehsr Ive used Pros The no code capabilities and the overall simpicity of the solution and UIs Cons Some of the backend systesm are not there yet to allow customers to get stared fast Reason for choosing Coolfire Core Ease of use, speed of startup, flexibility and support Review Source ST Sarah T. Director of Operations and Service Food & Beverages Used the software for: 1-2 years ### "Coolfire delivery platform review" October 26, 2023 4.0 Pleasant and a good team to work with, always happy to help us. Even with difficult partners. Pros Collaborative teamwork to resolve issues during integrations with multiple parties Cons Sometimes the updates don't work first time but thats just technology for you! Review Source CF Charlie F. Operations Director Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Impressive Automation" August 23, 2023 5.0 The team has been very responsive to custom requests, which has been great. There has never been a hard "no" on a feature or request. Pros The ability to automate incoming tasks from various customers which utilize several different dispatching systems is critical to the long term success of our business. Many "Out of the box" dispatching software are able to connect with a handful of popular systems, but generally require lots of manual entry. Coolfire has given us the ability to automate using various methods, including "Skimming" emails, pulling data from portal systems and utilizing webhooks.It lets us automate based on our customers existing infrastructure rather than trying to push them to a platform. Cons There are handful of features that are not yet ready to roll out which will be imprtant for our success (Attributes) Reason for choosing Coolfire Core Customization ability Review Source JE Jennifer E. Senior Business Partner Information Technology and Services Used the software for: I used a free trial ### "Simple to get started" September 29, 2023 5.0 Pros I'm trialing the software for some internal task management. It was easy to get up and running! It's fun seeing the progress each person makes! Cons Nothing yet! The chat support was helpful to answer some of my questions. We're comparing it to Trello to see if Coolfire can handle a larger volume of tasks...so far, so good! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.