--- title: "iScanner Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is iScanner the right Document Management solution for you? Explore 294 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10005668/iScanner/reviews/" page_type: "reviews" language: "en" --- iScanner 4.7 (294) [View alternatives](https://www.capterra.com/p/10005668/iScanner/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 23rd, 2026 # Reviews of iScanner Ease of use 4.6 Customer Service 4.1 ## Pros and Cons in Reviews RD Robert D OwnerMental Health Care, Self-employedUsed the software for: 1-2 years. “It automatically detects document edges, enhances the image quality, and saves everything in organized folders.“ October 18, 2025 PH Patti H OwnerChild Day Care Services, Self-employedUsed the software for: More than 2 years. “Hides by stuff can’t pull it up when needed and it’s very aggervating when you need it asap the documents are very important then they are not on scanner then tryn to get from scanner cloud forget it“ May 27, 2026 RW Robin W ConsultantMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “I have used the app to save documents via photo, sign them and create a new pdf which I was able to email quickly!“ October 23, 2025 ac alberto c PresidentEducation Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The main downside is that some of the advanced features, like unlimited OCR or cloud integration, require a subscription.“ October 21, 2025 JM Joseph M DirectorInvestment Management, 11 - 50 employeesUsed the software for: More than 2 years. “Ability to enhance documents and use AI tools to improve the appearances of various documents sizes and save in different formats.“ October 20, 2025 RD Robert D OwnerMental Health Care, Self-employedUsed the software for: 1-2 years. “Sometimes the ads in the free version can be distracting, and large PDF files take a bit longer to export.“ October 18, 2025 DB Dorei B HR ConsultantConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “Good for filling in forms and scanning, would prefer ID and Passport and forms manually filled out to be scanned with better quality“ October 21, 2025 DR Danielle Anne R Advocate ParentBuilding Materials, Self-employedUsed the software for: I used a free trial. “Didn’t get a chance to really take advantage I feel that they should use count each day when you are in use of it instead of giving you just a free trial for 14 days but you may not use it every single day so you’re not getting used to the app“ October 26, 2025 ## Showing most helpful reviews Showing 1-25 of 294 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jaime D. Admin Assistant Accounting Used the software for: 6-12 months ### "great tool" October 21, 2025 4.0 Good experience and great help. I like how the font remains the same regardless of what I start with or where I start typing. Pros How user friendly it is. I enjoy that it saves your work within the gallery and I’m able to go back and edit previous documents. Cons it changes the document format and I don’t like having to fix all the lines and text when making a document or editing. Review Source DH Damaris H. Machine Operator and Student Construction Used the software for: 1-2 years ### "iScanner is more important than they know" September 6, 2025 5.0 I think I got too excited and ended up answering this one on the 1st question, but basically my experience, as I said, was, is, and since I don't intend to get rid of the app, will continue to be an essential and facilitating part of my routine. I don't need to lie, and I’m not getting paid for this long answers lol, but I can say with no hesitation that we are talking about nothing less than a flawless app. In fact, the only flaw is the fact that iScanner isn’t as popular as it should be. Pros Well, I don't write reviews at all, but I thought that maybe my collaboration could be helpful. iScanner is that kind of rare app that you find out of the blue, download, and it stays forever on your phone, as if it were a native app. There's so many features for so little money, not to mention the quick and easy support i had on the first and only time I had difficulty with something. Regardless of my level of knowledge when I got the app, it took me just a few minutes to learn by myself on how to use the everything, things that is really important like how to manage, create, modify, change the format, dimension, title, pages, customize and finally export or send any document anywhere. Honestly, there's so much content that I couldn't even list it. It's simply an app that has everything you need and anyone of any age, with any knowledge, can easily use it. Cons The only thing I didn't like about this app is that i didn’t find it before. I’m sure that it would have made things easier and many of the difficulties and problems I previously had wouldn’t have happened. Switched from [BLR Outlook Toolkit](https://www.capterra.com/p/10024558/Outlook-Converter-Toolkit/)[All PDF Converter](https://www.capterra.com/p/165712/All-PDF-Converter/)[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[Wide Angle PDF Converter](https://www.capterra.com/p/190730/PDF-Converter/)[Nitro PDF](https://www.capterra.com/p/167449/Nitro/) Because iScanner is only ONE app that replaced probably 4 I had to use. It just have everything. And no, i didn’t list all apps i replaced on top. I just wanted to leave a review for my fav app and ended up stuck here for hours. The app is the best, but this whatever reviews site that I’m using now, is kind of nonsense. 80% of people gonna stop when they see theres a lot more pages to write when you just finished reviewing on the 1st page. Ugh. I would love to review this reviews capterra and remind them that we are humans, not robots Review Source Response from BP Mobile September 22, 2025 Wow — thank you so much for taking the time to leave such a detailed and heartfelt review! Reading your experience truly made our day. 😊 We’re thrilled to hear that iScanner has become such an essential part of your routine and that you found it intuitive and easy to use, even without prior experience. Our team works hard to make sure the app is powerful yet accessible for everyone, and it’s incredibly rewarding to hear that it helped you replace multiple apps and simplify your workflow. Your kind words about our support team mean a lot as well — we always aim to provide quick and helpful assistance whenever needed. And don’t worry, we completely understand your “wish we found it sooner” sentiment… that’s exactly what motivates us to keep improving and spreading the word! Thank you again for your enthusiasm and for sharing your experience so thoroughly. We’ll keep working to make iScanner even better and hope it continues to make your life easier for years to come! AB Adriana B. CEO Non-Profit Organization Management Used the software for: 1-2 years ### "My documents are trapped in the app" June 24, 2025 1.0 Terribly disappointing and frustrating. I can do almost nothing in it though at first it seemed to work well. My documents are trapped in the app and I am getting no help from the very robotic customer care. I am waiting two weeks already for them to help me, it takes many days until they answer and when they answer they do not relate to my compalint but answer robotically Pros At first I fell in love with Iscanner. It helped me keep my files organized and it seemed easy enough. Cons I purchased a PRO subscription, a few months later I am stuck with this app. It takes ages to upload anything. It does not download anything, it does not pack or make zips to share, it is hard to move heavier files into the folders, it does not want to create PDF. I have been back and forth with a robotic customer support for TWO WEEKS! And robots keep on answering and no help. My files and docs are all trapped in this app. Do not trust! Review Source Response from BP Mobile July 10, 2025 Dear Andriana, thank you for taking the time to share your experience. We're truly sorry to hear how frustrating this has been for you. Please know that your case has not been ignored. We’re actively working on it, and we apologize sincerely for the delay in resolving the issues. Our support team has been gathering the necessary technical details to provide a meaningful solution rather than generic responses, and we regret that this has taken longer than it should. We’re especially sorry that the experience with our support team felt robotic—we aim for thoughtful, human help, and we clearly missed the mark in your case. We're escalating your issue internally to ensure it's prioritized and followed up properly. Thank you for your patience so far—we’re doing everything we can to get this resolved quickly and will be in touch with a concrete update shortly. JRB Joe Ray B. Owner Construction Used the software for: 1-2 years ### "Good for the value " October 22, 2025 4.0 Slow customer service slow response no one to talk to on phone all through email. You get tickets but no answers Pros Easy to work scans great like to edit and files for storage are great fast scan and easy to up load and fix Cons It’s slow at sinking between devices never looks the same on both devices ever have put in tickets to get nothing Alternatives considered [Scanner Central Admin](https://www.capterra.com/p/10023713/Scanner-Central-Admin/) Reason for choosing iScanner Freind used it and refffered me to it he used Review Source TY Ty Y. President Sports Used the software for: 1-2 years ### "Great product" October 24, 2025 5.0 Great product. I would recommend it to others. Great product. I would recommend it to others. Waiting for an update Pros It is very Convenient and easy to use. It works with several other projects. It is very Convenient and easy to use. It works with several other projects Cons Not well known. I forget about it sometimes. I have 2 versions and I don’t know which is which. Not well known. I forget about it sometimes. I have 2 versions and I don’t know which is which. Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) It was recommended by someone and easy to find in the App Store Review Source DAR Danielle Anne R. Advocate Parent Building Materials Used the software for: I used a free trial ### "Not great court record keeping" October 26, 2025 3.0 Didn’t get a chance to really take advantage I feel that they should use count each day when you are in use of it instead of giving you just a free trial for 14 days but you may not use it every single day so you’re not getting used to the app Pros Didn’t do much I like the fact that it was giving me a free trial and all of that was good and great, but I did not get a chance to use it Cons Didn’t know how to navigate I had no suggestions about which way to go and what app to use to make a PDF form Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) That was too expensive for me and I could not afford the Acrobat Reader and PDF Review Source JA Jeane A. Case manager Mental Health Care Used the software for: 6-12 months ### "Grateful J." October 21, 2025 5.0 I am pleased with this app! This app for me, was conveince, right at my fingertips. I was able to trust this app with important documents. Pros The ability to convert images to PDF files for my work, has lessened the hassle of me having to leave my home to send dooocuments to the appropriate people. Cons I have nothing negative to say. I got done what I needed to do get accomplished, so I am thoroughly satisfied. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Looking for a new experience, after my account ended with docu sign. Review Source MR Michelle R. CEO Restaurants Used the software for: 1-2 years ### "Would highly recommend, five star review" October 23, 2025 5.0 Great!!! Super easy to use with the touch of your fingertips, it’s like having a mobile office on your phone. Pros Easy to use, no computer necessary. Able to scan anywhere right from your phone. Love that it shares docs and can be emailed immediately. Cons Nothing other than maybe the cost considering it’s a yearly subscription. It definitely ends up costing more than a printer. Switched from [HP PrintOS](https://www.capterra.com/p/10026070/HP-PrintOS/) Mobility is a great option, no equipment to lug around already have your phone in hand. Review Source MB Maxim B. Electronic technician Computer Networking Used the software for: 2+ years ### "Amazing App/Maxim Bar Dov" October 18, 2025 5.0 I am 3 years already using “IScanner” and his features became more amazing -AI plugin for example Amd many ,many more editing options provided by AI plugin. Pros First of all I am appreciate software integration with plenty of AppStore Apps like Day One for example. Huge amount of extremely useful settings for integration with other productivity Apps created by AppStore developers. Cons No complaints whatsoever is perfect App. It never freezes or stopping ,Sometimes it r requested to switch on manual mode ,but it depends from Layout of scannered document. Review Source Heather H. NA Real Estate Used the software for: 6-12 months ### "Convenient" October 24, 2025 5.0 Pros Editing pdfs has helped me a lot when I need it. Helping me through court docs, real estate docs, and my resume. Cons N/a I don’t know what I don’t like. This app has worked for me each time I need it. I haven’t come into any problems. Switched from [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Easier access with iscanner for editing pdfs Review Source JS Jeannette S. Owner Construction Used the software for: 1-2 years ### "Very useful " October 22, 2025 5.0 i-scanner has made running my business and sending documents a breeze to use. I really appreciate the app. Pros Easy to use and very useful. I am able to send receipts and documents that are easy to read. I can send professional looking documents! Cons Nothing to complain about. The logo switches to different things sometimes and confuses me briefly, but not enough to cause any problems. Review Source PL Phillip L. Owner Accounting Used the software for: 1-2 years ### "10 out of 10" October 15, 2025 5.0 Very easy to use I went into support and asked them questions and they fixed it immediately. I have nothing but praise. Pros Easy to use and is a great system to use especially when you’re converting to PDF and other files for email Cons So far so good I haven’t really had any issue with it. It’s great for conversion and good with the AI review which cleans up the file. Review Source DC David C. Occupational therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Invaluable app" October 17, 2025 4.0 Good app. Allows me to store all my important documents for my business. It saves me time and helps me be more organized Pros So helpful! I use this app daily. It helps me be organized and it would be impossible to store the originals and find what I need Cons Can be slow at times searching documents. I do have thousands of documents. Sometimes I can find a document but usually it’s because of my filing and naming choices Review Source LR Laura R. RDN Alternative Medicine Used the software for: 1-2 years ### "Love is iscanner" October 15, 2025 5.0 Pros Fast and easy to use. Down loaded very easy even my mother can use it I highly recommend this app thank you Cons Where do the files go? I cannot find the files when I scan them so that is confusing they sis I have different sizes Review Source KP Keyarra P. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "10/10 a very productive app." October 17, 2025 5.0 I love iScanner it’s one of the best apps especially when comes to making PDF. It’s quick and self explanatory. Pros PDF forms, I like that it’s quick and easy making PDf or turning form into PDF format. Other than that the app was very productive. Cons The storage needs more storage. And it moves slow sometimes. That new to be upgraded it very long when uploading certain documents. Review Source CC Cindy C. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Every small business owner must-have!" October 23, 2025 5.0 This is a very convent tool for a fast-paced small business owner. It’s on my first screen of my phone because I use it so often. Pros This app is so easy to use. I keep track of receipts for my nonprofit and transfer them to a storage platform. Cons Nothing really. It would be nice to have a quicker way to connect to frequently used apps. Maybe a favorites tab or a personal Profile. Review Source BB Benjamin B. Self Motivations Higher Education Used the software for: 6-12 months ### "Ben’s iScanner Experience" October 15, 2025 5.0 My overall experience is I”m still learning some of the features but so for it’s a good app, I love it. Pros Very helpful with transitioning and modifying different forms, Emailing,Faxing,Erasing,Polishing ext. Cons Don’t know yet I’m still learning more features, but wish I could find a better way to update information update between my devices. The instruction are not explainable in detail enough to me Review Source GM Greggory M. COO Information Technology and Services Used the software for: 2+ years ### "Great buy for sure" October 20, 2025 5.0 Overall, I am very happy with the product. I will continue to purchase this as long as it remains around the same price point and continues to increase it with features. Pros Great value and easy to use. I love that it converts to BW pdf. Super useful for my work needs. Good stuff. I do like the new AI tool that helps label the scan. That is super helpful. Cons Not much overall, it is a really useful app. I wish I could get a different view for my pictures so I can see more documents at a time. Review Source DU David U. Director Financial Services Used the software for: 1-2 years ### "Efficient way to work " October 16, 2025 5.0 Awesome experience as a support and tool at work , at my day to day errands and preparing documents as well Pros Versatility. Easy to use , speed , interaction with the different gadgets like iPhone iPad desk top Cons Library of saved files. Normallly is hard to find old files on the library when you try to retrieve them later on Review Source MS Maria S. Autónoma Apparel & Fashion Used the software for: 2+ years ### "Best scanner app" October 15, 2025 5.0 Pros Ease of use, document management, file sharing, email integration, collaboration, Customer Support. All Cons I don’t have nothing. I’m using this app every day for my own personal, business, for scanning everything Review Source RE Richard E. Sessional Lecturer - retired Arts and Crafts Used the software for: 1-2 years ### "Musician’s Pleasure" October 26, 2025 5.0 Overall very good. The features I appreciate most are the use of the camera on my iPad to scan material, and the straightening function - I use it to scan music to my iPad and my aging eyes just can’t deal with crooked, wavey scanned music, like in the old days before I discovered iScanner. Pros Ease of use when using camera function, which I use all the time. Value for money. File sharing. AI refining function - straightening of material. Cons Sometimes the AI function doesn’t work. I talked to support about it and it appears fixed. I always share my files with a music reading program, and that program does not automatically show up on the list of possible programs to export to. Review Source TDM Tannyboy D M. Tour Consultant Leisure, Travel & Tourism Used the software for: 6-12 months ### "Ease of doing business" October 20, 2025 5.0 Im happy with the iscanner because it has reduced the cost of scanning document from printer then send to email. From email then to save again. Pros Makes life easy and always connected to the business world Easy to use Value for money Email integration easy Cons Only works where there is internet which makes life very difficulty in remote areas. Automatically saves the scanned document Easy to write business letter Review Source RS Ruthe S. Aprn Medical Practice Used the software for: 2+ years ### "Highly Recommend" October 16, 2025 5.0 Love it, makes my life easier because I can sign documents fast. Also saves some time because I can immediately take a pic of a doc and save it Pros Ease of use and value for money. I can scan a lot of documents and send or save within minutes using my email Cons I lost some of my files at one point when they upgraded the app. Also i am able to organize my docs bug somehow i can’t find them at timez Review Source aC alberto C. President Education Management Used the software for: 1-2 years ### "The app that replaced my home scanner" October 21, 2025 5.0 Overall, my experience with iScanner has been excellent. It saves me time, reduces the need for a physical scanner, and ensures I always have digital copies on hand. It feels like a must-have tool for work and personal organization. Pros I really liked how quickly iScanner processes documents into clear, professional-looking PDFs. The app is simple to navigate, offers reliable text recognition, and makes it easy to store and share files directly from my phone. Cons The main downside is that some of the advanced features, like unlimited OCR or cloud integration, require a subscription. It would be nice if the free version offered just a bit more flexibility for casual users. Review Source WS Wendy S. Owner Real Estate Used the software for: 6-12 months ### "Great product! " October 16, 2025 5.0 Fantastic! It has saved me a lot of time and money over the past several months I have used it. I would recommend. Pros This is a great convenient time saving solution to being a paperless or nearly paperless business. I am very impressed by it. Cons I wish it was quicker to use, but I am very grateful for the convenience of scanning documents from anywhere. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.