---
title: "iScanner Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is iScanner the right Document Management solution for you? Explore 295 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/10005668/iScanner/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-21"
---

iScanner

4.7 (295)

[View alternatives](https://www.capterra.com/p/10005668/iScanner/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 21st, 2026

# Reviews of iScanner

Ease of use

4.6

Customer Service

4.1

## Pros and Cons in Reviews

AR

Ansuman R

ECOM MANAGERRetail, 501 - 1,000 employeesUsed the software for: 1-2 years.

“It is a convenient and practical solution for digitizing documents without needing a traditional scanner.“

August 10, 2026

PH

Patti H

OwnerChild Day Care Services, Self-employedUsed the software for: More than 2 years.

“Hides by stuff can’t pull it up when needed and it’s very aggervating when you need it asap the documents are very important then they are not on scanner then tryn to get from scanner cloud forget it“

May 27, 2026

RD

Robert D

OwnerMental Health Care, Self-employedUsed the software for: 1-2 years.

“It automatically detects document edges, enhances the image quality, and saves everything in organized folders.“

October 18, 2025

ac

alberto c

PresidentEducation Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“The main downside is that some of the advanced features, like unlimited OCR or cloud integration, require a subscription.“

October 21, 2025

RW

Robin W

ConsultantMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years.

“I have used the app to save documents via photo, sign them and create a new pdf which I was able to email quickly!“

October 23, 2025

RD

Robert D

OwnerMental Health Care, Self-employedUsed the software for: 1-2 years.

“Sometimes the ads in the free version can be distracting, and large PDF files take a bit longer to export.“

October 18, 2025

JM

Joseph M

DirectorInvestment Management, 11 - 50 employeesUsed the software for: More than 2 years.

“Ability to enhance documents and use AI tools to improve the appearances of various documents sizes and save in different formats.“

October 20, 2025

DR

Danielle Anne R

Advocate ParentBuilding Materials, Self-employedUsed the software for: I used a free trial.

“Didn’t get a chance to really take advantage I feel that they should use count each day when you are in use of it instead of giving you just a free trial for 14 days but you may not use it every single day so you’re not getting used to the app“

October 26, 2025

## Showing most helpful reviews

Showing 1-25 of 295 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ansuman R.  
ECOM MANAGER  
Used the software for: 1-3 years

### "Extremely reliable document scanning Solution"

August 11, 2026

5.0

My experience with iScanner has been extremely positive. It is a convenient and practical solution for digitizing documents without needing a traditional scanner. The scanning process is simple, the image enhancement works well, and sharing files is straightforward.

Pros

It makes it very easy to scan documents quickly using a phone. The image quality is good, and the automatic edge detection and document enhancement features make scanned files look clean and professional.

Cons

Some of the more advanced features require a paid subscription, which can be a little limiting for occasional users. I also found that the app can take some time to get used to when navigating between the different editing and document management options.

Review Source

R

Reviewer  
Owner  
Used the software for: 3-5 years

### "Not good scanner "

June 1, 2026

2.0

Not good never keeps the files I down load then removes files put each page separately not happy not sure what the issue is last 7 months

Pros

Scan instantly most of time works when needed but when go back in days later the file downloaded just disappeared

Cons

It’s been deleting my scan files and can’t find them they disappear when I need asap then I just stated printing copy’s bc this issue

Review Source

R

Reviewer  
Owner  
Used the software for: Less than 1 year

### "The Best PDF App for Everyday Use"

November 18, 2025

5.0

My overall experience with this PDF app has been excellent. It’s user-friendly, reliable, and packed with useful features that make working with documents so much easier. I really like how simple it is to edit, sign, and share files without needing multiple apps. The layout is clean, the tools are easy to find, and everything runs smoothly without crashes or delays. It saves me time every day and helps me stay organized. Whether for business or personal use, this app has exceeded my expectations. I’m very satisfied and would definitely recommend it to others looking for a quality PDF tool.

Pros

It works, easy to use, file sharing, email integration, collaboration, document management, customer support

Cons

Nothing. I really enjoy using this PDF app because it has everything I need in one place. The interface is clean, simple, and easy to navigate. I like how quickly it opens files, lets me edit, sign, and share documents without any hassle. The annotation tools are smooth and precise, and the ability to combine or compress PDFs saves me a lot of time. It also runs fast and doesn’t crash, which makes it very reliable. Overall, this app is convenient, efficient, and perfect for both personal and professional use. I highly recommend it to anyone.

Review Source

R

Reviewer  
President  
Used the software for: 1-3 years

### "The app that replaced my home scanner"

November 18, 2025

5.0

Overall, my experience with iScanner has been excellent. It saves me time, reduces the need for a physical scanner, and ensures I always have digital copies on hand. It feels like a must-have tool for work and personal organization.

Pros

I really liked how quickly iScanner processes documents into clear, professional-looking PDFs. The app is simple to navigate, offers reliable text recognition, and makes it easy to store and share files directly from my phone.

Cons

The main downside is that some of the advanced features, like unlimited OCR or cloud integration, require a subscription. It would be nice if the free version offered just a bit more flexibility for casual users.

Review Source

R

Reviewer  
Managing partner  
Used the software for: Less than 1 year

### "Trying to see if this thing is gonna work like it’s supposed to"

November 12, 2025

1.0

I’ll see you in a minute because I don’t have a LinkedIn account. I shouldn’t have to use a LinkedIn account or other social media app to use the service especially since I’m paying for it

Pros

It’s easy to use. And I love how you can get some things done really quick. Which is something most apps don’t provide.

Cons

Updates, I don’t like surprise updates because I’m used to having it was before. I understand you’re trying to improve, but if it’s not broke, don’t fix it.

Review Source

R

Reviewer  
Producer  
Used the software for: Less than 1 year

### "Yupyuptyptyp"

November 12, 2025

5.0

Pros

Huh how did you get that far in the first place and then you just started to get a little bit of a bit

Cons

The only way to get a good deal is to buy a new one and then buy a new one for the same price as the one you bought

Review Source

R

Reviewer  
Admin Assistant  
Used the software for: Less than 1 year

### "great tool"

October 27, 2025

4.0

Good experience and great help. I like how the font remains the same regardless of what I start with or where I start typing.

Pros

How user friendly it is. I enjoy that it saves your work within the gallery and I’m able to go back and edit previous documents.

Cons

it changes the document format and I don’t like having to fix all the lines and text when making a document or editing.

Review Source

R

Reviewer  
Machine Operator and Student  
Used the software for: 1-3 years

### "iScanner is more important than they know"

September 10, 2025

5.0

I think I got too excited and ended up answering this one on the 1st question, but basically my experience, as I said, was, is, and since I don't intend to get rid of the app, will continue to be an essential and facilitating part of my routine. I don't need to lie, and I’m not getting paid for this long answers lol, but I can say with no hesitation that we are talking about nothing less than a flawless app. In fact, the only flaw is the fact that iScanner isn’t as popular as it should be.

Pros

Well, I don't write reviews at all, but I thought that maybe my collaboration could be helpful. iScanner is that kind of rare app that you find out of the blue, download, and it stays forever on your phone, as if it were a native app. There's so many features for so little money, not to mention the quick and easy support i had on the first and only time I had difficulty with something. Regardless of my level of knowledge when I got the app, it took me just a few minutes to learn by myself on how to use the everything, things that is really important like how to manage, create, modify, change the format, dimension, title, pages, customize and finally export or send any document anywhere. Honestly, there's so much content that I couldn't even list it. It's simply an app that has everything you need and anyone of any age, with any knowledge, can easily use it.

Cons

The only thing I didn't like about this app is that i didn’t find it before. I’m sure that it would have made things easier and many of the difficulties and problems I previously had wouldn’t have happened.

Review Source

R

Reviewer  
CEO  
Used the software for: 1-3 years

### "My documents are trapped in the app"

June 25, 2025

1.0

Terribly disappointing and frustrating. I can do almost nothing in it though at first it seemed to work well. My documents are trapped in the app and I am getting no help from the very robotic customer care. I am waiting two weeks already for them to help me, it takes many days until they answer and when they answer they do not relate to my compalint but answer robotically

Pros

At first I fell in love with Iscanner. It helped me keep my files organized and it seemed easy enough.

Cons

I purchased a PRO subscription, a few months later I am stuck with this app. It takes ages to upload anything. It does not download anything, it does not pack or make zips to share, it is hard to move heavier files into the folders, it does not want to create PDF. I have been back and forth with a robotic customer support for TWO WEEKS! And robots keep on answering and no help. My files and docs are all trapped in this app. Do not trust!

Review Source

R

Reviewer  
Owner  
Used the software for: 1-3 years

### "Good for the value "

October 28, 2025

4.0

Slow customer service slow response no one to talk to on phone all through email. You get tickets but no answers

Pros

Easy to work scans great like to edit and files for storage are great fast scan and easy to up load and fix

Cons

It’s slow at sinking between devices never looks the same on both devices ever have put in tickets to get nothing

Review Source

R

Reviewer  
President  
Used the software for: 1-3 years

### "Great product"

October 29, 2025

5.0

Great product. I would recommend it to others. Great product. I would recommend it to others. Waiting for an update

Pros

It is very Convenient and easy to use. It works with several other projects. It is very Convenient and easy to use. It works with several other projects

Cons

Not well known. I forget about it sometimes. I have 2 versions and I don’t know which is which. Not well known. I forget about it sometimes. I have 2 versions and I don’t know which is which.

Review Source

R

Reviewer  
Advocate Parent  
Used the software for: I used a free trial

### "Not great court record keeping"

October 27, 2025

3.0

Didn’t get a chance to really take advantage I feel that they should use count each day when you are in use of it instead of giving you just a free trial for 14 days but you may not use it every single day so you’re not getting used to the app

Pros

Didn’t do much I like the fact that it was giving me a free trial and all of that was good and great, but I did not get a chance to use it

Cons

Didn’t know how to navigate I had no suggestions about which way to go and what app to use to make a PDF form

Review Source

R

Reviewer  
Case manager  
Used the software for: Less than 1 year

### "Grateful J."

October 27, 2025

5.0

I am pleased with this app! This app for me, was conveince, right at my fingertips. I was able to trust this app with important documents.

Pros

The ability to convert images to PDF files for my work, has lessened the hassle of me having to leave my home to send dooocuments to the appropriate people.

Cons

I have nothing negative to say. I got done what I needed to do get accomplished, so I am thoroughly satisfied.

Review Source

R

Reviewer  
CEO  
Used the software for: 1-3 years

### "Would highly recommend, five star review"

October 28, 2025

5.0

Great!!! Super easy to use with the touch of your fingertips, it’s like having a mobile office on your phone.

Pros

Easy to use, no computer necessary. Able to scan anywhere right from your phone. Love that it shares docs and can be emailed immediately.

Cons

Nothing other than maybe the cost considering it’s a yearly subscription. It definitely ends up costing more than a printer.

Review Source

R

Reviewer  
Consultant  
Used the software for: 1-3 years

### "Trunk or treat Flyer SCS"

October 23, 2025

5.0

Good. I like it since it’s universal and multiple apps can link to it. Easy to access via app, email or other apps

Pros

Easy to use. Convenient and multiple apps can use this. Very universal and user friendly for a non computer person

Cons

Multiple steps. Can be difficult for a non computer person. Not user friendly at times but it gets the job done

Review Source

R

Reviewer  
Dean Faculty Affairs  
Used the software for: 1-3 years

### "One of the Best Scanner"

November 6, 2025

5.0

Excellent and easy to use . all work done in lesser time with higher efficiency . I reccomend to all my family members as well as to my students.

Pros

Very Handy and useful.Lots of work done easily with this scanner. Recommended to professionals . Should provide subsidy

Cons

Subscription charges high.It should be on subsidised for professors/ Students. Put the scanner for lifetime for students/ Educators

Review Source

R

Reviewer  
Occupational therapist  
Used the software for: 1-3 years

### "Invaluable app"

October 23, 2025

4.0

Good app. Allows me to store all my important documents for my business. It saves me time and helps me be more organized

Pros

So helpful! I use this app daily. It helps me be organized and it would be impossible to store the originals and find what I need

Cons

Can be slow at times searching documents. I do have thousands of documents. Sometimes I can find a document but usually it’s because of my filing and naming choices

Review Source

R

Reviewer  
Reverend  
Used the software for: 3-5 years

### "Best scanner App ever!"

October 27, 2025

5.0

Perfect for my work diversity. I scan resources, prepare documents and often use word recognition to covert documents to text or word format. This app does all the work and saves me lot of time

Pros

Ease of use. The scans are clear. The adjustment of documents are brilliant and recognition of text is nearly flawless

Cons

When scanning a document where word on the other side of the paper are transparent, the scanner included them in the document.

Review Source

R

Reviewer  
Owner  
Used the software for: 1-3 years

### "Secretary of Business "

October 29, 2025

5.0

it works. It does exactly what it needs to do. It could do better thank you so much. Have a great day.

Pros

I works it works it works it is great. Continue working. It’s awesome. Good job it scan it does what I needed to.

Cons

it works. It’s awesome. It does what I need to. I wanted to continue to work correctly. It does everything I needed to do.

Review Source

R

Reviewer  
GENERAL PRACTITIONER  
Used the software for: 1-3 years

### "Long term experience"

October 23, 2025

5.0

Very good experience. Irreplaceable tool for my daily routine. Easy access via IPhone and spend much less time on PC’s

Pros

Easy to use when transfer files via Internet and very speedy.Indispensable tool for file sharing in everyday use.

Cons

Difficult to organise old files and hard to classify them. Glitch where Internet is not accessible and problematic use at times.

Review Source

R

Reviewer  
Self Motivations  
Used the software for: Less than 1 year

### "Ben’s iScanner Experience"

October 16, 2025

5.0

My overall experience is I”m still learning some of the features but so for it’s a good app, I love it.

Pros

Very helpful with transitioning and modifying different forms, Emailing,Faxing,Erasing,Polishing ext.

Cons

Don’t know yet I’m still learning more features, but wish I could find a better way to update information update between my devices. The instruction are not explainable in detail enough to me

Review Source

R

Reviewer  
Realtor  
Used the software for: 1-3 years

### "Great to have for personal or business"

October 27, 2025

5.0

I’ve had it for about three years now and I wouldn’t change because it does everything I use it to email documents to clients

Pros

How you can use it for keeping documents easily get to them use it for measuring and several other things

Cons

Sometimes it takes a long time to sink and there’s been times that doubles some of the documents When the apps running and backing stuff up, your phone can run a little warm

Review Source

R

Reviewer  
Just private use  
Used the software for: 1-3 years

### "You want an easy PDF-creator? Get iScanner!"

October 27, 2025

5.0

All I can say about iScanner is that it works perfectly and it is super-userfriendly... My best app purchase in 2025 so far...

Pros

The PDF creator. Very easy to use even for me as a "PC newbie"... The overall possibility of creating folders...

Cons

Well obviously that it costs something, but the price is very fair for what it all would offer to a user...

Review Source

R

Reviewer  
CEO  
Used the software for: 3-5 years

### "iScanner new look, same great features"

October 27, 2025

5.0

Overall I’m very happy with iScanner. It really helps in times of quick need. And when I can’t get near my scanner at home or I don’t want to mail something in snail mail.

Pros

I really like eye scanner you get a lot of features with for the value of the price. Very happy to find this app. You’ll be very happy with it too.

Cons

Sometimes there’s pauses between when you’re scanning multiple pages this causes you to end up with various documents that should be really one :-) It’s the only real complaint that I have about it.

Review Source

R

Reviewer  
Sessional Lecturer - retired  
Used the software for: 1-3 years

### "Musician’s Pleasure"

October 29, 2025

5.0

Overall very good. The features I appreciate most are the use of the camera on my iPad to scan material, and the straightening function - I use it to scan music to my iPad and my aging eyes just can’t deal with crooked, wavey scanned music, like in the old days before I discovered iScanner.

Pros

Ease of use when using camera function, which I use all the time. Value for money. File sharing. AI refining function - straightening of material.

Cons

Sometimes the AI function doesn’t work. I talked to support about it and it appears fixed. I always share my files with a music reading program, and that program does not automatically show up on the list of possible programs to export to.

Review Source

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