--- title: "iScanner Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is iScanner the right Document Management solution for you? Explore 295 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10005668/iScanner/reviews/" page_type: "reviews" language: "en" --- iScanner 4.7 (295) [View alternatives](https://www.capterra.com/p/10005668/iScanner/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of iScanner Ease of use 4.6 Customer Service 4.1 ## Pros and Cons in Reviews RD Robert D OwnerMental Health Care, Self-employedUsed the software for: 1-2 years. “It automatically detects document edges, enhances the image quality, and saves everything in organized folders.“ October 18, 2025 PH Patti H OwnerChild Day Care Services, Self-employedUsed the software for: More than 2 years. “Hides by stuff can’t pull it up when needed and it’s very aggervating when you need it asap the documents are very important then they are not on scanner then tryn to get from scanner cloud forget it“ May 27, 2026 RW Robin W ConsultantMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “I have used the app to save documents via photo, sign them and create a new pdf which I was able to email quickly!“ October 23, 2025 ac alberto c PresidentEducation Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The main downside is that some of the advanced features, like unlimited OCR or cloud integration, require a subscription.“ October 21, 2025 JM Joseph M DirectorInvestment Management, 11 - 50 employeesUsed the software for: More than 2 years. “Ability to enhance documents and use AI tools to improve the appearances of various documents sizes and save in different formats.“ October 20, 2025 RD Robert D OwnerMental Health Care, Self-employedUsed the software for: 1-2 years. “Sometimes the ads in the free version can be distracting, and large PDF files take a bit longer to export.“ October 18, 2025 DB Dorei B HR ConsultantConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “Good for filling in forms and scanning, would prefer ID and Passport and forms manually filled out to be scanned with better quality“ October 21, 2025 DR Danielle Anne R Advocate ParentBuilding Materials, Self-employedUsed the software for: I used a free trial. “Didn’t get a chance to really take advantage I feel that they should use count each day when you are in use of it instead of giving you just a free trial for 14 days but you may not use it every single day so you’re not getting used to the app“ October 26, 2025 ## Showing most helpful reviews Showing 1-25 of 295 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jaime D. Admin Assistant Accounting Used the software for: 6-12 months ### "great tool" October 21, 2025 4.0 Good experience and great help. I like how the font remains the same regardless of what I start with or where I start typing. Pros How user friendly it is. I enjoy that it saves your work within the gallery and I’m able to go back and edit previous documents. Cons it changes the document format and I don’t like having to fix all the lines and text when making a document or editing. Review Source DH Damaris H. Machine Operator and Student Construction Used the software for: 1-2 years ### "iScanner is more important than they know" September 6, 2025 5.0 I think I got too excited and ended up answering this one on the 1st question, but basically my experience, as I said, was, is, and since I don't intend to get rid of the app, will continue to be an essential and facilitating part of my routine. I don't need to lie, and I’m not getting paid for this long answers lol, but I can say with no hesitation that we are talking about nothing less than a flawless app. In fact, the only flaw is the fact that iScanner isn’t as popular as it should be. Pros Well, I don't write reviews at all, but I thought that maybe my collaboration could be helpful. iScanner is that kind of rare app that you find out of the blue, download, and it stays forever on your phone, as if it were a native app. There's so many features for so little money, not to mention the quick and easy support i had on the first and only time I had difficulty with something. Regardless of my level of knowledge when I got the app, it took me just a few minutes to learn by myself on how to use the everything, things that is really important like how to manage, create, modify, change the format, dimension, title, pages, customize and finally export or send any document anywhere. Honestly, there's so much content that I couldn't even list it. It's simply an app that has everything you need and anyone of any age, with any knowledge, can easily use it. Cons The only thing I didn't like about this app is that i didn’t find it before. I’m sure that it would have made things easier and many of the difficulties and problems I previously had wouldn’t have happened. Switched from [BLR Outlook Toolkit](https://www.capterra.com/p/10024558/Outlook-Converter-Toolkit/)[All PDF Converter](https://www.capterra.com/p/165712/All-PDF-Converter/)[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[Wide Angle PDF Converter](https://www.capterra.com/p/190730/PDF-Converter/)[Nitro PDF](https://www.capterra.com/p/167449/Nitro/) Because iScanner is only ONE app that replaced probably 4 I had to use. It just have everything. And no, i didn’t list all apps i replaced on top. I just wanted to leave a review for my fav app and ended up stuck here for hours. The app is the best, but this whatever reviews site that I’m using now, is kind of nonsense. 80% of people gonna stop when they see theres a lot more pages to write when you just finished reviewing on the 1st page. Ugh. I would love to review this reviews capterra and remind them that we are humans, not robots Review Source Response from BP Mobile September 22, 2025 Wow — thank you so much for taking the time to leave such a detailed and heartfelt review! Reading your experience truly made our day. 😊 We’re thrilled to hear that iScanner has become such an essential part of your routine and that you found it intuitive and easy to use, even without prior experience. Our team works hard to make sure the app is powerful yet accessible for everyone, and it’s incredibly rewarding to hear that it helped you replace multiple apps and simplify your workflow. Your kind words about our support team mean a lot as well — we always aim to provide quick and helpful assistance whenever needed. And don’t worry, we completely understand your “wish we found it sooner” sentiment… that’s exactly what motivates us to keep improving and spreading the word! Thank you again for your enthusiasm and for sharing your experience so thoroughly. We’ll keep working to make iScanner even better and hope it continues to make your life easier for years to come! AR Ansuman R. ECOM MANAGER Retail Used the software for: 1-2 years ### "Extremely reliable document scanning Solution" August 10, 2026 5.0 My experience with iScanner has been extremely positive. It is a convenient and practical solution for digitizing documents without needing a traditional scanner. The scanning process is simple, the image enhancement works well, and sharing files is straightforward. Pros It makes it very easy to scan documents quickly using a phone. The image quality is good, and the automatic edge detection and document enhancement features make scanned files look clean and professional. Cons Some of the more advanced features require a paid subscription, which can be a little limiting for occasional users. I also found that the app can take some time to get used to when navigating between the different editing and document management options. Review Source AB Adriana B. CEO Non-Profit Organization Management Used the software for: 1-2 years ### "My documents are trapped in the app" June 24, 2025 1.0 Terribly disappointing and frustrating. I can do almost nothing in it though at first it seemed to work well. My documents are trapped in the app and I am getting no help from the very robotic customer care. I am waiting two weeks already for them to help me, it takes many days until they answer and when they answer they do not relate to my compalint but answer robotically Pros At first I fell in love with Iscanner. It helped me keep my files organized and it seemed easy enough. Cons I purchased a PRO subscription, a few months later I am stuck with this app. It takes ages to upload anything. It does not download anything, it does not pack or make zips to share, it is hard to move heavier files into the folders, it does not want to create PDF. I have been back and forth with a robotic customer support for TWO WEEKS! And robots keep on answering and no help. My files and docs are all trapped in this app. Do not trust! Review Source Response from BP Mobile July 10, 2025 Dear Andriana, thank you for taking the time to share your experience. We're truly sorry to hear how frustrating this has been for you. Please know that your case has not been ignored. We’re actively working on it, and we apologize sincerely for the delay in resolving the issues. Our support team has been gathering the necessary technical details to provide a meaningful solution rather than generic responses, and we regret that this has taken longer than it should. We’re especially sorry that the experience with our support team felt robotic—we aim for thoughtful, human help, and we clearly missed the mark in your case. We're escalating your issue internally to ensure it's prioritized and followed up properly. Thank you for your patience so far—we’re doing everything we can to get this resolved quickly and will be in touch with a concrete update shortly. JRB Joe Ray B. Owner Construction Used the software for: 1-2 years ### "Good for the value " October 22, 2025 4.0 Slow customer service slow response no one to talk to on phone all through email. You get tickets but no answers Pros Easy to work scans great like to edit and files for storage are great fast scan and easy to up load and fix Cons It’s slow at sinking between devices never looks the same on both devices ever have put in tickets to get nothing Alternatives considered [Scanner Central Admin](https://www.capterra.com/p/10023713/Scanner-Central-Admin/) Reason for choosing iScanner Freind used it and refffered me to it he used Review Source TY Ty Y. President Sports Used the software for: 1-2 years ### "Great product" October 24, 2025 5.0 Great product. I would recommend it to others. Great product. I would recommend it to others. Waiting for an update Pros It is very Convenient and easy to use. It works with several other projects. It is very Convenient and easy to use. It works with several other projects Cons Not well known. I forget about it sometimes. I have 2 versions and I don’t know which is which. Not well known. I forget about it sometimes. I have 2 versions and I don’t know which is which. Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) It was recommended by someone and easy to find in the App Store Review Source DAR Danielle Anne R. Advocate Parent Building Materials Used the software for: I used a free trial ### "Not great court record keeping" October 26, 2025 3.0 Didn’t get a chance to really take advantage I feel that they should use count each day when you are in use of it instead of giving you just a free trial for 14 days but you may not use it every single day so you’re not getting used to the app Pros Didn’t do much I like the fact that it was giving me a free trial and all of that was good and great, but I did not get a chance to use it Cons Didn’t know how to navigate I had no suggestions about which way to go and what app to use to make a PDF form Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) That was too expensive for me and I could not afford the Acrobat Reader and PDF Review Source JA Jeane A. Case manager Mental Health Care Used the software for: 6-12 months ### "Grateful J." October 21, 2025 5.0 I am pleased with this app! This app for me, was conveince, right at my fingertips. I was able to trust this app with important documents. Pros The ability to convert images to PDF files for my work, has lessened the hassle of me having to leave my home to send dooocuments to the appropriate people. Cons I have nothing negative to say. I got done what I needed to do get accomplished, so I am thoroughly satisfied. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Looking for a new experience, after my account ended with docu sign. Review Source MR Michelle R. CEO Restaurants Used the software for: 1-2 years ### "Would highly recommend, five star review" October 23, 2025 5.0 Great!!! Super easy to use with the touch of your fingertips, it’s like having a mobile office on your phone. Pros Easy to use, no computer necessary. Able to scan anywhere right from your phone. Love that it shares docs and can be emailed immediately. Cons Nothing other than maybe the cost considering it’s a yearly subscription. It definitely ends up costing more than a printer. Switched from [HP PrintOS](https://www.capterra.com/p/10026070/HP-PrintOS/) Mobility is a great option, no equipment to lug around already have your phone in hand. Review Source Heather H. NA Real Estate Used the software for: 6-12 months ### "Convenient" October 24, 2025 5.0 Pros Editing pdfs has helped me a lot when I need it. Helping me through court docs, real estate docs, and my resume. Cons N/a I don’t know what I don’t like. This app has worked for me each time I need it. I haven’t come into any problems. Switched from [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Easier access with iscanner for editing pdfs Review Source SJ Sanjeev J. Dean Faculty Affairs Education Management Used the software for: 1-2 years ### "One of the Best Scanner" October 22, 2025 5.0 Excellent and easy to use . all work done in lesser time with higher efficiency . I reccomend to all my family members as well as to my students. Pros Very Handy and useful.Lots of work done easily with this scanner. Recommended to professionals . Should provide subsidy Cons Subscription charges high.It should be on subsidised for professors/ Students. Put the scanner for lifetime for students/ Educators Review Source DM Donna M. Owner Internet Used the software for: 1-2 years ### "Secretary of Business " October 22, 2025 5.0 it works. It does exactly what it needs to do. It could do better thank you so much. Have a great day. Pros I works it works it works it is great. Continue working. It’s awesome. Good job it scan it does what I needed to. Cons it works. It’s awesome. It does what I need to. I wanted to continue to work correctly. It does everything I needed to do. Review Source WS William S. Member Fine Art Used the software for: 1-2 years ### "Creative Partners Review" October 20, 2025 5.0 Overall, my experience has been very positive. Despite regular changes to features, navigating the changes was relatively straightforward. Pros The platform is relatively easy to use, much more efficient than manual scanning via a printer or other device. Cons Frequent changes to platform often required relearning the functions to proceed with scanning files. Review Source MC Matthew C. Manager Construction Used the software for: 1-2 years ### "Review of the best scanner ever" October 19, 2025 5.0 Good and great just 2 words I use for the best scanner overall experience my life has changed forever Pros Easy good great to use it’s really changed my life for the better and I’m never going to use another scanner Cons Nil there not much I can say about bad experiences with scanner it’s about as good as it can be no improvement required Review Source LR Laura R. RDN Alternative Medicine Used the software for: 1-2 years ### "Love is iscanner" October 15, 2025 5.0 Pros Fast and easy to use. Down loaded very easy even my mother can use it I highly recommend this app thank you Cons Where do the files go? I cannot find the files when I scan them so that is confusing they sis I have different sizes Review Source KP Keyarra P. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "10/10 a very productive app." October 17, 2025 5.0 I love iScanner it’s one of the best apps especially when comes to making PDF. It’s quick and self explanatory. Pros PDF forms, I like that it’s quick and easy making PDf or turning form into PDF format. Other than that the app was very productive. Cons The storage needs more storage. And it moves slow sometimes. That new to be upgraded it very long when uploading certain documents. Review Source KH Kai H. Owner Construction Used the software for: 1-2 years ### "Quality and Detail" October 16, 2025 5.0 My overall experience is outstanding and I am very happy with the results of iScanner and I appreciate the quality that is provided Pros Quality at its finest. It’s quick and easy to use and never seems to have a problem. I am very satisfied with this product. Cons Sometimes blurry, but that’s usually my own fault, because the pages are blurry or bent and that’s my own issue Review Source RE Richard E. Sessional Lecturer - retired Arts and Crafts Used the software for: 1-2 years ### "Musician’s Pleasure" October 26, 2025 5.0 Overall very good. The features I appreciate most are the use of the camera on my iPad to scan material, and the straightening function - I use it to scan music to my iPad and my aging eyes just can’t deal with crooked, wavey scanned music, like in the old days before I discovered iScanner. Pros Ease of use when using camera function, which I use all the time. Value for money. File sharing. AI refining function - straightening of material. Cons Sometimes the AI function doesn’t work. I talked to support about it and it appears fixed. I always share my files with a music reading program, and that program does not automatically show up on the list of possible programs to export to. Review Source VS Velecia S. Rn Health, Wellness and Fitness Used the software for: 1-2 years ### "Very good product is what I would" October 16, 2025 5.0 My experience has been very well. I love the fact that I have this at my fingertips and I will continue to use it all the time. Pros I like that the pictures are very precise and I can do it at the tip of my fingertips and then I can email it right away Cons There is nothing that I don’t like about this app. It’s very convenient and I love it. I do all of my work through. Review Source RR Rochelle R. Business owner Investment Management Used the software for: 2+ years ### "Easy to use" October 21, 2025 5.0 Easy to use… Pros Great for business, stores in the app . Cons Sometimes you have to resend the send because it returns back yo the pages. Review Source MP Moni P. Owner Cosmetics Used the software for: I used a free trial ### "Must have!" October 23, 2025 5.0 Pretty good. It’s been convenient easy even my 10-year-old can use it. I’m glad that I got it came as a recommendation from someone else. Pros Everything do far. Haven’t really used it enough, but everything is good so far came in handy for some documents that I needed to send. Cons Just learning. I haven’t had it long enough to really comment.However, for the time that I have is came in very handy. Review Source TR Tami R. Attorney Law Practice Used the software for: 2+ years ### "Everyone needs this scanner " October 19, 2025 5.0 Very good experience. I’ve had this scanning app for years and I’ve always been very happy with it. It helps with my business. Pros Convenient and easy to use. Great quality scans. Assemble documents, add page numbers and footers. It’s the perfect phone scanner. Cons Finding documents can be difficult. If you don’t label them and they’re assigned a label searching for a document takes a while. Review Source SR Sarah R. Owner Photography Used the software for: 1-2 years ### "You need go no further than iScanner!" October 20, 2025 5.0 I have used iScanner for a couple of years now and have tried other apps but have always come back. Now I will only use iScanner. I cannot recommend this app enough to my friends as well as people who have remarked on the quality of the scans. Pros iScanner is so simple to use, with fantastic results. I especially love the editing tool, where it is so easy to change the look of the letter, document or ID. Sending and sharing files is made extremely easy to use as well as having a good range of formats to chose from. Cons Absolutely nothing! I have yet to find anything that I dislike or / find difficult to use. Love it! Review Source aC alberto C. President Education Management Used the software for: 1-2 years ### "The app that replaced my home scanner" October 21, 2025 5.0 Overall, my experience with iScanner has been excellent. It saves me time, reduces the need for a physical scanner, and ensures I always have digital copies on hand. It feels like a must-have tool for work and personal organization. Pros I really liked how quickly iScanner processes documents into clear, professional-looking PDFs. The app is simple to navigate, offers reliable text recognition, and makes it easy to store and share files directly from my phone. Cons The main downside is that some of the advanced features, like unlimited OCR or cloud integration, require a subscription. It would be nice if the free version offered just a bit more flexibility for casual users. Review Source MB Mary B. Realtor Real Estate Used the software for: 2+ years ### "Best app I have for my business! " October 23, 2025 5.0 I love it and I highly recommend anyone who travels for work or doesn’t own a home scanner to download and use it! Pros I’m able to scan documents when I’m on site for my job. I travel to different places and don’t ever have to worry about submitting documents when I have iScanner. Cons Emailing the documents can sometimes present issues, but that might be more of my problem than yours. I am not the most tech savvy. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.