# iScanner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is iScanner the right Document Management solution for you? Explore 294 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10005668/iScanner/reviews --- iScanner 4.7 (294) [View alternatives](https://www.capterra.com/p/10005668/iScanner/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of iScanner Ease of use 4.6 Customer Service 4.1 ## Pros and Cons in Reviews RD Robert D OwnerMental Health Care, Self-employedUsed the software for: 1-2 years. “It automatically detects document edges, enhances the image quality, and saves everything in organized folders.“ October 18, 2025 PH Patti H OwnerChild Day Care Services, Self-employedUsed the software for: More than 2 years. “Hides by stuff can’t pull it up when needed and it’s very aggervating when you need it asap the documents are very important then they are not on scanner then tryn to get from scanner cloud forget it“ May 27, 2026 RW Robin W ConsultantMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “I have used the app to save documents via photo, sign them and create a new pdf which I was able to email quickly!“ October 23, 2025 ac alberto c PresidentEducation Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The main downside is that some of the advanced features, like unlimited OCR or cloud integration, require a subscription.“ October 21, 2025 JM Joseph M DirectorInvestment Management, 11 - 50 employeesUsed the software for: More than 2 years. “Ability to enhance documents and use AI tools to improve the appearances of various documents sizes and save in different formats.“ October 20, 2025 RD Robert D OwnerMental Health Care, Self-employedUsed the software for: 1-2 years. “Sometimes the ads in the free version can be distracting, and large PDF files take a bit longer to export.“ October 18, 2025 DB Dorei B HR ConsultantConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “Good for filling in forms and scanning, would prefer ID and Passport and forms manually filled out to be scanned with better quality“ October 21, 2025 DR Danielle Anne R Advocate ParentBuilding Materials, Self-employedUsed the software for: I used a free trial. “Didn’t get a chance to really take advantage I feel that they should use count each day when you are in use of it instead of giving you just a free trial for 14 days but you may not use it every single day so you’re not getting used to the app“ October 26, 2025 ## Showing most helpful reviews Showing 1-25 of 294 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jaime D. Admin Assistant Accounting Used the software for: 6-12 months ### "great tool" October 21, 2025 4.0 Good experience and great help. I like how the font remains the same regardless of what I start with or where I start typing. Pros How user friendly it is. I enjoy that it saves your work within the gallery and I’m able to go back and edit previous documents. Cons it changes the document format and I don’t like having to fix all the lines and text when making a document or editing. Review Source DH Damaris H. Machine Operator and Student Construction Used the software for: 1-2 years ### "iScanner is more important than they know" September 6, 2025 5.0 I think I got too excited and ended up answering this one on the 1st question, but basically my experience, as I said, was, is, and since I don't intend to get rid of the app, will continue to be an essential and facilitating part of my routine. I don't need to lie, and I’m not getting paid for this long answers lol, but I can say with no hesitation that we are talking about nothing less than a flawless app. In fact, the only flaw is the fact that iScanner isn’t as popular as it should be. Pros Well, I don't write reviews at all, but I thought that maybe my collaboration could be helpful. iScanner is that kind of rare app that you find out of the blue, download, and it stays forever on your phone, as if it were a native app. There's so many features for so little money, not to mention the quick and easy support i had on the first and only time I had difficulty with something. Regardless of my level of knowledge when I got the app, it took me just a few minutes to learn by myself on how to use the everything, things that is really important like how to manage, create, modify, change the format, dimension, title, pages, customize and finally export or send any document anywhere. Honestly, there's so much content that I couldn't even list it. It's simply an app that has everything you need and anyone of any age, with any knowledge, can easily use it. Cons The only thing I didn't like about this app is that i didn’t find it before. I’m sure that it would have made things easier and many of the difficulties and problems I previously had wouldn’t have happened. Switched from [BLR Outlook Toolkit](https://www.capterra.com/p/10024558/Outlook-Converter-Toolkit/)[All PDF Converter](https://www.capterra.com/p/165712/All-PDF-Converter/)[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[Wide Angle PDF Converter](https://www.capterra.com/p/190730/PDF-Converter/)[Nitro PDF](https://www.capterra.com/p/167449/Nitro/) Because iScanner is only ONE app that replaced probably 4 I had to use. It just have everything. And no, i didn’t list all apps i replaced on top. I just wanted to leave a review for my fav app and ended up stuck here for hours. The app is the best, but this whatever reviews site that I’m using now, is kind of nonsense. 80% of people gonna stop when they see theres a lot more pages to write when you just finished reviewing on the 1st page. Ugh. I would love to review this reviews capterra and remind them that we are humans, not robots Review Source Response from BP Mobile September 22, 2025 Wow — thank you so much for taking the time to leave such a detailed and heartfelt review! Reading your experience truly made our day. 😊 We’re thrilled to hear that iScanner has become such an essential part of your routine and that you found it intuitive and easy to use, even without prior experience. Our team works hard to make sure the app is powerful yet accessible for everyone, and it’s incredibly rewarding to hear that it helped you replace multiple apps and simplify your workflow. Your kind words about our support team mean a lot as well — we always aim to provide quick and helpful assistance whenever needed. And don’t worry, we completely understand your “wish we found it sooner” sentiment… that’s exactly what motivates us to keep improving and spreading the word! Thank you again for your enthusiasm and for sharing your experience so thoroughly. We’ll keep working to make iScanner even better and hope it continues to make your life easier for years to come! AB Adriana B. CEO Non-Profit Organization Management Used the software for: 1-2 years ### "My documents are trapped in the app" June 24, 2025 1.0 Terribly disappointing and frustrating. I can do almost nothing in it though at first it seemed to work well. My documents are trapped in the app and I am getting no help from the very robotic customer care. I am waiting two weeks already for them to help me, it takes many days until they answer and when they answer they do not relate to my compalint but answer robotically Pros At first I fell in love with Iscanner. It helped me keep my files organized and it seemed easy enough. Cons I purchased a PRO subscription, a few months later I am stuck with this app. It takes ages to upload anything. It does not download anything, it does not pack or make zips to share, it is hard to move heavier files into the folders, it does not want to create PDF. I have been back and forth with a robotic customer support for TWO WEEKS! And robots keep on answering and no help. My files and docs are all trapped in this app. Do not trust! Review Source Response from BP Mobile July 10, 2025 Dear Andriana, thank you for taking the time to share your experience. We're truly sorry to hear how frustrating this has been for you. Please know that your case has not been ignored. We’re actively working on it, and we apologize sincerely for the delay in resolving the issues. Our support team has been gathering the necessary technical details to provide a meaningful solution rather than generic responses, and we regret that this has taken longer than it should. We’re especially sorry that the experience with our support team felt robotic—we aim for thoughtful, human help, and we clearly missed the mark in your case. We're escalating your issue internally to ensure it's prioritized and followed up properly. Thank you for your patience so far—we’re doing everything we can to get this resolved quickly and will be in touch with a concrete update shortly. JRB Joe Ray B. Owner Construction Used the software for: 1-2 years ### "Good for the value " October 22, 2025 4.0 Slow customer service slow response no one to talk to on phone all through email. You get tickets but no answers Pros Easy to work scans great like to edit and files for storage are great fast scan and easy to up load and fix Cons It’s slow at sinking between devices never looks the same on both devices ever have put in tickets to get nothing Alternatives considered [Scanner Central Admin](https://www.capterra.com/p/10023713/Scanner-Central-Admin/) Reason for choosing iScanner Freind used it and refffered me to it he used Review Source TY Ty Y. President Sports Used the software for: 1-2 years ### "Great product" October 24, 2025 5.0 Great product. I would recommend it to others. Great product. I would recommend it to others. Waiting for an update Pros It is very Convenient and easy to use. It works with several other projects. It is very Convenient and easy to use. It works with several other projects Cons Not well known. I forget about it sometimes. I have 2 versions and I don’t know which is which. Not well known. I forget about it sometimes. I have 2 versions and I don’t know which is which. Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) It was recommended by someone and easy to find in the App Store Review Source DAR Danielle Anne R. Advocate Parent Building Materials Used the software for: I used a free trial ### "Not great court record keeping" October 26, 2025 3.0 Didn’t get a chance to really take advantage I feel that they should use count each day when you are in use of it instead of giving you just a free trial for 14 days but you may not use it every single day so you’re not getting used to the app Pros Didn’t do much I like the fact that it was giving me a free trial and all of that was good and great, but I did not get a chance to use it Cons Didn’t know how to navigate I had no suggestions about which way to go and what app to use to make a PDF form Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) That was too expensive for me and I could not afford the Acrobat Reader and PDF Review Source JA Jeane A. Case manager Mental Health Care Used the software for: 6-12 months ### "Grateful J." October 21, 2025 5.0 I am pleased with this app! This app for me, was conveince, right at my fingertips. I was able to trust this app with important documents. Pros The ability to convert images to PDF files for my work, has lessened the hassle of me having to leave my home to send dooocuments to the appropriate people. Cons I have nothing negative to say. I got done what I needed to do get accomplished, so I am thoroughly satisfied. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Looking for a new experience, after my account ended with docu sign. Review Source MR Michelle R. CEO Restaurants Used the software for: 1-2 years ### "Would highly recommend, five star review" October 23, 2025 5.0 Great!!! Super easy to use with the touch of your fingertips, it’s like having a mobile office on your phone. Pros Easy to use, no computer necessary. Able to scan anywhere right from your phone. Love that it shares docs and can be emailed immediately. Cons Nothing other than maybe the cost considering it’s a yearly subscription. It definitely ends up costing more than a printer. Switched from [HP PrintOS](https://www.capterra.com/p/10026070/HP-PrintOS/) Mobility is a great option, no equipment to lug around already have your phone in hand. Review Source HV Haydee V. Consultant Education Management Used the software for: 1-2 years ### "Trunk or treat Flyer SCS" October 17, 2025 5.0 Good. I like it since it’s universal and multiple apps can link to it. Easy to access via app, email or other apps Pros Easy to use. Convenient and multiple apps can use this. Very universal and user friendly for a non computer person Cons Multiple steps. Can be difficult for a non computer person. Not user friendly at times but it gets the job done Switched from [InerTrak iPhone](https://www.capterra.com/p/129958/InerTrak-iPhone/) Universal use and seems to be the first one to pop up Review Source Heather H. NA Real Estate Used the software for: 6-12 months ### "Convenient" October 24, 2025 5.0 Pros Editing pdfs has helped me a lot when I need it. Helping me through court docs, real estate docs, and my resume. Cons N/a I don’t know what I don’t like. This app has worked for me each time I need it. I haven’t come into any problems. Switched from [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Easier access with iscanner for editing pdfs Review Source PL Phillip L. Owner Accounting Used the software for: 1-2 years ### "10 out of 10" October 15, 2025 5.0 Very easy to use I went into support and asked them questions and they fixed it immediately. I have nothing but praise. Pros Easy to use and is a great system to use especially when you’re converting to PDF and other files for email Cons So far so good I haven’t really had any issue with it. It’s great for conversion and good with the AI review which cleans up the file. Review Source LR Laura R. RDN Alternative Medicine Used the software for: 1-2 years ### "Love is iscanner" October 15, 2025 5.0 Pros Fast and easy to use. Down loaded very easy even my mother can use it I highly recommend this app thank you Cons Where do the files go? I cannot find the files when I scan them so that is confusing they sis I have different sizes Review Source KI Kristina I. Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Daily helper" October 16, 2025 4.0 I use it to record receipts and documents so I don’t have to keep hard copies. There are some features that I haven’t used and might never use. Pros Ease of use was the feature which most appealed to me, although sometimes it took a couple of tries to capture a receipt. Cons There is some difficulty in identifying items and filing them except by date, which is not completely satisfactory. Review Source MS Marcella S. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "Love this app" October 23, 2025 5.0 Great experience I use it daily Paper quality is excellent It allows multiple scans at one time to be emailed Pros I use this ice canner daily for work remote The ease, accuracy are exceptional These are the things I like most about this app Cons There’s nothing I like lease about this eye scanner There’s nothing I like, at least about this eye scanner Thank you Review Source KG Kristin G. APRN Hospital & Health Care Used the software for: 1-2 years ### "Great product " October 20, 2025 5.0 wonderful! Like I said. It’s very user friendly and it’s easy to get documents where they need to go. Pros Works great. It is very user friendly and it gets documents where they need to go. Easy to use and worth the money. Cons Nothing, all is well! If I was to have a complaint it would be having to fill this form out. Everything is great with this product. Review Source SB Sheril B. Counsellor Health, Wellness and Fitness Used the software for: 1-2 years ### "Thanks for the great product " October 15, 2025 5.0 Great but wish I didn’t need to do this to scam a document I’m in a hurry to get sent You would get better feedback done I. My own time Pros Email integration is great and easy to use Thank you very much Ease of use once I have got my head around it Cons Hard to keep up with the changes I don’t usually have to do this This includes this when in a hurry Review Source MC Matthew C. Manager Construction Used the software for: 1-2 years ### "Review of the best scanner ever" October 19, 2025 5.0 Good and great just 2 words I use for the best scanner overall experience my life has changed forever Pros Easy good great to use it’s really changed my life for the better and I’m never going to use another scanner Cons Nil there not much I can say about bad experiences with scanner it’s about as good as it can be no improvement required Review Source CH Christine H. Director Mental Health Care Used the software for: 1-2 years ### "Great generally speaking" October 21, 2025 5.0 Good overall good until just now when I am trying to use this so that I can send something to myself and I am being hindered and doing so Pros It's convenient to share with others and collaborate. I've enjoyed the email integration specifically. And of course it's ease of use. Cons Being interrupt is a hassle for me when I get on a track and I'm ready to print or share something I don't like being asked to take surveys Review Source VF Victor F. Ceo Food & Beverages Used the software for: 2+ years ### "Good product " October 17, 2025 5.0 Pros Quick and easy I don’t use my computer anymore to scan and I can do it where ever I am does not have to be only at the office Cons Should ask to delete scan or save because it saves auto then the documents don’t save to much always Review Source BE Bill E. Sales Construction Used the software for: 6-12 months ### "Great Product" October 16, 2025 5.0 Easy to use, I love it. I would recommend it to anyone who’s looking to make their life easier when receiving documents they need to scan and then submit to a customer. Pros It’s very easy to use. I enjoy the way I can immediately send things from my phone to my computer or to another customer. The quality of the imaging is very good. Cons I liked everything about the product. I can’t really think of anything that I did not like. No problems whatsoever. Review Source TR Tami R. Attorney Law Practice Used the software for: 2+ years ### "Everyone needs this scanner " October 19, 2025 5.0 Very good experience. I’ve had this scanning app for years and I’ve always been very happy with it. It helps with my business. Pros Convenient and easy to use. Great quality scans. Assemble documents, add page numbers and footers. It’s the perfect phone scanner. Cons Finding documents can be difficult. If you don’t label them and they’re assigned a label searching for a document takes a while. Review Source JM Jeff M. Chair Construction Used the software for: 1-2 years ### "Individual" October 17, 2025 5.0 Pros Compact the scanner is fast and accurate. The multi page is a lot of fun to deal with super easy and user-friendly. Cons Nothing the scanner is fast and accurate. I like everything about it. I can’t get it to count like it should Review Source SL Seth L. VP, Logistical Security Hospitality Used the software for: I used a free trial ### "iScanner 401" October 18, 2025 5.0 I found iScanner by mistake… But quickly decided that it was exactly what I needed for my document manipulation and Storage options! Pros I like the use of being able to convert images into PDF format and then save or send with ease! Thank you for creating such a wonderful product! Cons It’s not free, but how many things are truly free in today’s workplace environment? One suggestion that I would make is to do just that for more than just a trial Period. Review Source aC alberto C. President Education Management Used the software for: 1-2 years ### "The app that replaced my home scanner" October 21, 2025 5.0 Overall, my experience with iScanner has been excellent. It saves me time, reduces the need for a physical scanner, and ensures I always have digital copies on hand. It feels like a must-have tool for work and personal organization. Pros I really liked how quickly iScanner processes documents into clear, professional-looking PDFs. The app is simple to navigate, offers reliable text recognition, and makes it easy to store and share files directly from my phone. Cons The main downside is that some of the advanced features, like unlimited OCR or cloud integration, require a subscription. It would be nice if the free version offered just a bit more flexibility for casual users. Review Source DP Donna P. Travel planner Alternative Medicine Used the software for: 1-2 years ### "Great phone app for scanning" October 22, 2025 5.0 Positive for the most part except for the amount of storage state that it takes and the time it takes to delete items that are no longer need it Pros Convenience of scanning things with the phone yes that is a great need and I do not have an actual scanner Cons Ability to delete or find stuff it does take a lot of room on the phone. It takes up a lot of storage space Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.