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Partful

Reviews of Partful

4.7 (9)
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Showing 9 of 9 reviews

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Lyle S.
MASTER TECHICIAN
Transportation/Trucking/Railroad, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 30, 2024

"AWESOME PARTS"

Pros: IT REALLY USED FULL AND WE ARE VERY HAPPY WITH IT

Cons: IT REALLY USED FULL AND WE ARE VERY HAPPY WITH IT

Stéphane U.
Head Greekeeper
Sports, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 29, 2024

"Best part viewer ever !"

Overall: This is the first time I've used this kind of system and I quickly got used to it. It's very user-friendly.

Pros: The application is very easy to use, with the possibility of moving, enlarging and shifting viewing angles.

Cons: It would be necessary to be able to reassemble a few selected parts as you move closer to make sure you're making the right choice.

Paul B.
Owner
Retail, 1-10 employees
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
2.0
Features
2.0
Likelihood to Recommend
4/10
Reviewer Source
Source: Capterra
April 25, 2024

"I preferred the old PDFs"

Overall: Kind of solved a problem that nobody had. The PDFs and old site were basic but everyone, including customers, could use them to order parts. The new site looks cool, but it takes much longer to get to the F016 numbers

Pros: Looks pretty, reasonably easy to identify parts, but only if the customer is standing next to you

Cons: Very difficult to share the parts diagrams, so my customers continue to use the old PDF exploded diagrams which I then have to translate into the new references

Switched From: Adobe Acrobat Reader
Reasons for Switching to Partful: We were forced to. The old system worked perfectly well.

Vendor Response

By SamsonVT on May 13, 2024
Thank you for the review, Paul! We appreciate your feedback at Partful. Our team will investigate how we can improve the sharing feature to make it easier for you to use the platform. We're constantly evolving and improving our product. If you have any more requirements, please feel free to send us feedback to support@partful.io or get in touch with our customer success team via your OEM.
Jack C.
Sales and Marketing Manager
Machinery, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Features
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 25, 2024

"Allett - Partful Review"

Pros: How it breaks down the complete machine into individual parts, allowing you to both zoom in and out, along with pushing the parts closer or further part.

Cons: That when moving the screen around, it can be very sensitive.

Lee D.
Parts Manager
Farming, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 26, 2024

"Great parts lookup"

Pros: This is by far one of the best lookups we use. The ability to break apart the diagrams is unlike anything else we use across a variety of industries.

Cons: Can't think of any! It really is one the best I've ever used

Simon B.
Managing Director
Machinery, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 26, 2024

"Best Parts Viewer Around"

Pros: Parts Viewer is the best around, with 3d exploration of parts

Cons: Nothing, we use it for all our Allett mower parts

Tom A.
Workshop manager.
Machinery, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 25, 2024

"Seems like a good parts look up system very modern and easy to use. "

Pros: Ease of use. With a modern feel. Access to parts list and ordering all in one place.

Cons: With slower internet connection can feel a little slugish.

frankie V.
Grounds team leader
Sports, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 25, 2024

"So much easier than chasing on the phone "

Overall: Brilliant. So much less hassle than talking on the phone and quick delivery !

Pros: It was so quick and easy to order and there was no problems with delivery. Or problems with getting the parts wrong like when I talk on the phone

Cons: Not all the machines are on their that I need but they may be added soon

Claire S.
Secretary
Mechanical or Industrial Engineering, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 25, 2024

"Simple to use, efficient ordering"

Pros: The 3d diagrams are great enabling easy identification of required parts

Cons: Sometimes the diagrams fly around very quickly