--- title: "SharpCRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SharpCRM Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/10005739/SharpCRM/" page_type: "product" language: "en" --- # SharpCRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SharpCRM ## What is SharpCRM? SharpCRM is a complete CRM software that allows businesses and enterprise users to organice, sell, and manage their projects and clients, all in one place. With +20 integrations, such as Stripe, Paypal, Quickbooks, Slack, and more. ## What is SharpCRM used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Lead Nurturing](https://www.capterra.com/lead-nurturing-software/)[Lead Capture](https://www.capterra.com/lead-capture-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $4 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SharpCRM?[Manage this product listing](https://www.g2.com/products/sharp-crm/claim_requests/new?auto=true) ## SharpCRM Overview Updated September 2026 AI summary SharpCRM is a cloud-based solution designed for businesses of all sizes seeking to manage email marketing, CRM functions, and lead processes in one platform. It offers tools for campaign management, contact organization, and analytics, along with advanced options like generative AI, customizable branding, and real-time reporting. Integration capabilities and GDPR compliance support adaptable marketing operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SharpCRM 5.0 (3) VS. [4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting Price $4 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 3.8 (912) Value For Money 5.0 (3) Value For Money 3.9 (831) Customer Service 4.3 (3) Customer Service 3.9 (851) ## SharpCRM alternatives Highest Rated [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) [4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178819/EngageBay-Marketing/) [Freshsales](https://www.capterra.com/p/155563/Freshsales/) [4.5 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) Starting price $11.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155563/Freshsales/) [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130199/LeadSquared/) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113540/Bitrix24/) ## FAQs about SharpCRM Features and Usability ### What are the key features of SharpCRM? SharpCRM offers CRM tools with contact management, contact database, and customizable fields, plus email marketing features such as email sequences, email templates, autoresponders, and campaign scheduling. It also includes marketing automation, web forms, lead capture, campaign analytics, performance metrics, A/B testing, and third-party integrations. Integrations ### Which third-party tools and platforms does SharpCRM integrate with? SharpCRM integrates with 2 third-party tools: ChatGPT and WooCommerce. These catalog integrations cover AI-assisted workflows and e-commerce connections, giving SharpCRM links to content generation and online store data sources. Getting Started and Support ### What training and onboarding options does SharpCRM offer? SharpCRM provides live online sessions, webinars, documentation, and videos to support training. Live online sessions and webinars allow guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for users reviewing features and setup steps. Getting Started and Support ### What customer support options does SharpCRM offer? SharpCRM provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. These channels let users choose self-service or direct assistance when needed. Because no reviewer feedback is available for support topics, user experience with response times or helpfulness cannot be summarized. ## Features AI summary Based on 20,574 Email Marketing reviews Capterra data shows that buyers of email marketing software rank the following features as their top priorities: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**45%**) - **Contact Management** (**40%**) SharpCRM supports all three features that reviewers rate most highly: **Email Campaign Management**, **Campaign Scheduling**, and **Contact Management**. Together, these capabilities help businesses create and manage campaigns, send messages at the right time, and keep contact data organized, allowing teams to run more targeted email programs and maintain stronger customer communication. Email Campaign Management 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Contact Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information List Management 4.7 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Manage contacts across multiple mailing lists Mobile Optimization 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Optimize content to ensure it is easily accessible for mobile users Campaign Analytics 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track and interpret campaign performance metrics Contact Database 4.7 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. SharpCRM 38 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Autoresponders: Create and automatically send premade copy in response to customer messages - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Marketing: Create and send email blasts/campaigns - Email Sequences: Set up automated email sequences to streamline outreach and engage leads/contacts - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - HTML Editor: Add, edit, and manipulate HTML code directly - Image Library: Store and manage images - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - List Management: Manage contacts across multiple mailing lists - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users - Multi-Campaign: Manage multiple campaigns in one system - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Analytics: Analyze and gain insights into data in real-time - Subscriber Management: Add or remove subscribers from mailing lists - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons --- Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial Free Version Basic $4.00 Flat Rate,Per Month Medium $22.00 Flat Rate,Per Month Business $55.00 Flat Rate,Per Month Value for money 5.0 (3) 5.0 Based on 3 reviews ## Integrations [ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JW Julian W. CMO Market Research ### "Un CRM excepcional" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 23, 2023 Pros En estos 2 años nunca tuvimos inconvenientes, el soporte es rápido, tienen tutoriales y el sistema es super completo. Cons Me hubiese gustado que puedan proveernos más integraciónes adhoc Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Porque trello es muy básico, muy poco integral para las operaciónes de una empresa Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MM Mateo M. director de finanzas Automotive ### "Sharp CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 22, 2023 Pros Gracias a Sharp nos es muy facil gestionar cada aspecto de la empresa, por ejemplo las bases de conocimiento son funamentles cuando incorporamos nuevas personas al equipo, a los cleintes les gusta pagfar las facturas directamente consharp ya que agiliza mucho los procesos, y tiene una amplia cantidad de integraciónes disponibles Cons Lo que me gustaría que Sharp CRM incorporara sería la posibilidad de operar en más de una moneda por empresa Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MR Matias R. Sales Director Construction ### "Nos organizamos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2023 Simple, dinámica Pros La facilidad con la que pudimos implementar nuestro funnel de leads y clientes en los diferentes segmentos y productos que brindamos. Cons Somos una empresa que construye y siempre estamos innovando. Por eso somos ese tipo de cliente que evoluciona y creemos en esta herramienta para que nos acompañe en el rubro. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reasons for choosing SharpCRM Tiene el balance perfecto para una empresa de nuestro tamaño, con tecnología de estos tiempos y flexible Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.