--- title: "Plum Message Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Plum Message Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/10005827/Plum-Message/" page_type: "product" language: "en" --- # Plum Message Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Plum Message ## What is Plum Message? Plum Message is an enterprise-level campaign management platform that allows users to create SMS, MMS, Push and OTT messages. ## What is Plum Message used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Plum Message?[Manage this product listing](https://www.g2.com/products/plum-message/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Plum Message 5.0 (1) VS. [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting Price Contact vendor Starting Price $0.0079 Usage Based Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.1 (652) Value For Money 0.0 (0) Value For Money 4.2 (619) Customer Service 0.0 (0) Customer Service 4.0 (591) ## Plum Message alternatives [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/) [4.9 (652)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10015149/Project-Broadcast/) [Clearstream](https://www.capterra.com/p/158103/Clearstream/) [4.8 (696)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158103/Clearstream/) [SlickText](https://www.capterra.com/p/155430/SlickText-com/) [4.8 (270)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155430/SlickText-com/) ## FAQs about Plum Message Overview ### What company size and specific industries is Plum Message built for? Plum Message is designed for technology service providers, including small, mid-market, and enterprise organizations that build or manage customer communications. It fits businesses in communications, call center, and customer service environments that need AI-powered IVR, conversational AI, virtual agents, chat, SMS campaigns, and secure payment handling. Features and Usability ### What are the key features of Plum Message? Plum Message offers 2-Way Messaging and Mass Texting for sending and receiving SMS conversations at scale, plus Contact Management for organizing recipient records. It also includes an API for connecting messaging workflows with other systems and applications. Getting Started and Support ### What customer support options does Plum Message offer? Plum Message provides email/help desk support for users needing assistance. No reviewer feedback about support quality is available, so the support experience cannot be characterized further from catalog data alone. ## Features AI summary Based on 3,882 SMS Marketing reviews Not all SMS Marketing tools cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) Plum Message includes **Mass Texting**, which covers one of the top capabilities buyers look for in SMS Marketing software. However, it does not include **SMS Messaging** or **Campaign Scheduling**. Instead, it offers **API** (**54%**) as an alternative feature buyers also value. Together, these capabilities help businesses send messages at scale and connect texting functions with other systems, providing teams with more efficient communication workflows. Contact Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time API Application programming interface that allows for integration with other systems/databases API Integration Connect to databases, web services, or APIs for robust data integration Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Link Shortening Shorten long links into custom or branded links Plum Message 9 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - API: Application programming interface that allows for integration with other systems/databases - API Integration: Connect to databases, web services, or APIs for robust data integration - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Management: Manage, organize, and store contact information - Link Shortening: Shorten long links into custom or branded links - Mass Texting: Send messages to multiple subscribers at the same time - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - Templates: Sample files or documents that could be customized as needed or used as is --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent WT Weronika T. Manager Furniture ### "Plum Message Review 2023" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 25, 2023 My experience with Plum Message was positive, as it offered a user-friendly platform with customizable features for effective message delivery. While there were some minor issues with delivery consistency and reporting, it still provided value in facilitating our communication efforts. Pros One aspect I liked most about Plum Message was its user-friendly interface, which made it easy to navigate and use the platform effectively. Additionally, the extensive customization options and automation features provided great flexibility in designing and delivering personalized messages to our target audience. Cons One drawback I experienced with Plum Message was the occasional inconsistency in message delivery and notification delays, which affected the real-time nature of our communication. Additionally, the reporting and analytics capabilities could have been more robust, providing deeper insights into message performance and audience engagement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.