# Plum Message Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Plum Message Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more.

Source: https://www.capterra.com/p/10005827/Plum-Message

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# 

 Plum Message Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Plum Message

## What is Plum Message?

Plum Message is an enterprise-level campaign management platform that allows users to create SMS, MMS, Push and OTT messages.

## What is Plum Message used for?

[SMS Marketing](https://www.capterra.com/sms-marketing-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

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Do you work for Plum Message?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.plumvoice.com/&name=Plum Message)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Plum Message

5.0 (1)

VS.

[4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

Starting Price

Contact vendor

Starting Price

$25

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.5 (271)

Value For Money

0.0 (0)

Value For Money

4.2 (251)

Customer Service

0.0 (0)

Customer Service

4.3 (238)

## Plum Message alternatives

Highest Rated

[4.8 (1,167)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (505)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.8 (268)](https://www.capterra.com/p/155430/SlickText-com/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## FAQs about Plum Message

Overview

### What company size and specific industries is Plum Message built for?

Plum Message is designed for technology service providers of varying sizes, including small businesses, mid-market firms, and enterprise teams that need AI-powered programmable communications. It suits providers working in telecom, customer service, contact center, and payment-related sectors, especially those offering IVR, conversational AI, virtual agents, chat, SMS campaigns, and secure payments.

Features and Usability

### What are the key features of Plum Message?

Plum Message offers 2-Way Messaging and Mass Texting for direct and bulk communication, plus Contact Management for organizing recipient details. It also includes an API for connecting messaging functions with other systems and workflows.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What customer support options does Plum Message offer?

Plum Message provides Email/Help Desk support for customer questions and issue resolution. No reviewer feedback about support experience is available, so response speed, helpfulness, and common frustrations cannot be assessed from user comments.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

2-Way Messaging

Send and receive text messages to communicate with clients or prospects in real-time

API

Application programming interface that allows for integration with other systems/databases

Mass Texting

Send messages to multiple subscribers at the same time

Plum Message 4 features

Send and receive text messages to communicate with clients or prospects in real-time

Application programming interface that allows for integration with other systems/databases

Manage, organize, and store contact information

Send messages to multiple subscribers at the same time

Get Advice

We can help you find the software with the features you need.

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

### Starting price

Free trial not available

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

WT

Weronika T.

Manager

Furniture

### "Plum Message Review 2023"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 25, 2023

My experience with Plum Message was positive, as it offered a user-friendly platform with customizable features for effective message delivery. While there were some minor issues with delivery consistency and reporting, it still provided value in facilitating our communication efforts.

Pros

One aspect I liked most about Plum Message was its user-friendly interface, which made it easy to navigate and use the platform effectively. Additionally, the extensive customization options and automation features provided great flexibility in designing and delivering personalized messages to our target audience.

Cons

One drawback I experienced with Plum Message was the occasional inconsistency in message delivery and notification delays, which affected the real-time nature of our communication. Additionally, the reporting and analytics capabilities could have been more robust, providing deeper insights into message performance and audience engagement.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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