# ExpiWell Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ExpiWell Software - reviews, pricing plans, popular comparisons to other Forms Automation products and more.

Source: https://www.capterra.com/p/10005833/ExpiWell

---

# 

 ExpiWell Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ExpiWell

## What is ExpiWell?

Cloud-based survey software that enables researchers to build, schedule, and capture pulse experiences (video, voice, location, surveys) via free mobile apps. Create community-based projects to build two-way and multi-way communication among researchers and audiences for enhanced engagement, interventions, and deep insights. Visualize incoming data in real-time. Compensate audiences through in-built payments.

## What is ExpiWell used for?

[Survey](https://www.capterra.com/survey-software/)[Electronic Data Capture](https://www.capterra.com/electronic-data-capture-software/)[Forms Automation](https://www.capterra.com/forms-automation-software/)

Overall rating

Based on 41 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$3295

Per User, Per Year

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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## ExpiWell alternatives

Highest Rated

[4.9 (24)](https://www.capterra.com/p/10018215/SurveyJS/reviews/)

Starting price

$499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (954)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (964)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10005833/ExpiWell/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Survey Builder

4.4 (25)

96.00% of 25 reviewers that rated this feature as important or highly important

Create and manage surveys

Reporting/Analytics

4.3 (22)

81.82% of 22 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Data Import/Export

4.6 (20)

95.00% of 20 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Real-Time Data

4.8 (18)

94.44% of 18 reviewers that rated this feature as important or highly important

Receive data and information in real time

Skip Logic

4.6 (18)

83.33% of 18 reviewers that rated this feature as important or highly important

Skip over or route respondents to different questions based on their previous answers

Customizable Questions

4.3 (16)

87.50% of 16 reviewers that rated this feature as important or highly important

Tailored or customizable questions for more targeted and relevant data collection

ExpiWell 44 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Tools to manage single or multiple clinical studies within a centralized platform

Provides a channel for team members to share media files, communicate, and work together

Capability of a software or system to make decisions and perform actions based on specified conditions

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Import and export data to and from software applications

Graphical representation of data

Store and organize documents in a centralized system

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Store, manage and track all forms in a centralized location

Access software remotely via mobile devices

Distribute a survey via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple languages

Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay

Ability of websites, web applications, or mobile applications to function without an active internet connection

Practice of collecting data and responses for market research/surveys without an internet connection

Conduct and manage panel discussions for the purpose of market research

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Survey design technique that directs respondents to different questions based on their previous answers

Integration of respondents' answers from previous survey questions into subsequent questions or text

Randomize the displayed order of questions and answer options

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Limit the number of participants with certain characteristics you want to complete the survey

Ensure the answer provided fits set parameters (numerical, positive number, etc.)

Skip over or route respondents to different questions based on their previous answers

Allow media to be embedded in the question or answer options

Create and manage surveys

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.4 (41)

4.4

Based on 41 reviews

## Pricing

Value for money

4.3 (39)

Free Trial

Free Version

Basic

$3,295

Per User,Per Year

Value for money

4.3 (39)

4.3

Based on 39 reviews

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## Support, customer service and training options

Customer Service

4.9 (41)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (41)

4.9

Based on 41 reviews

## User reviews

Overall rating

4.7

Based on 41 reviews

Filter by rating

5(30)

4(11)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LL

Luc L.

Associate Professor of Psychology

Research

### "Feature-rich, intuitive tool for EMA/EMI"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 8, 2026

Pros

Expiwell has a wide variety of very useful functions with an intuitive approach to programming. The calendar view for participants makes participating easy and maximizes likelihood of compliance. Most, they have friendly and responsive service for managing and improving the software. The app interface also appears clean and modern.

Cons

There is limited control over the language/wording of the notifications (what notifications' text says to participants).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 13, 2026

Hi Luc, thank you so much for the positive feedback! We are thrilled to hear that our intuitive programming, calendar view, and modern interface are helping you maximize participant compliance, and we truly appreciate your kind words about our support team. Regarding your note on notification flexibility, we wanted to mention that you can use our Custom Notifications feature to tailor the wording and language sent to your participants. Please reach out if you would like assistance in setting these up to better suit your study's requirements.

RE

Rebecca E.

Research Scientist

Higher Education

### "Excellent experience with ExpiWell! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 7, 2026

Louis and the whole ExpiWell team have been extremely responsive and wonderful to work with. They clearly care about supporting research efforts and go above and beyond to provide their service.

Pros

ExpiWell is extremely user friendly, both on the researcher and participant end of the experience. The platform is flexible, intuitive, and perfectly fit our data collection needs. All of this also comes at a fraction of the cost of other similar platforms that we looked into using.

Cons

We have had no negative experiences with ExpiWell. Our data collection has gone smoothly and we have received all the support we needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 13, 2026

Hi Rebecca, thank you for the wonderful feedback! We are pleased that ExpiWell has provided a user-friendly and cost-effective solution that perfectly fits your data collection needs. It is great to hear that our team's responsiveness and dedication to your research efforts made such a positive impact on your experience. We truly value your partnership and look forward to continuing to support your research efforts.

TF

TIARA F.

PhD Student Researcher

Research

### "Recommending ExpiWell for your data collection needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 7, 2026

It has been a good experience overall! The team communicates quickly, offers informative demos, and assists with any setup questions. Their website also includes multiple pages for FAQs and other features, which makes information more centralized. Additionally, the service is friendly. I highly recommend ExpiWell for your EMA/experience sampling needs!

Pros

ExpiWell and their representatives are great! First, they have quick contact, are good at follow-ups, and are easy to work with when answering questions about study setup and needs. We are grateful for their professional service and support of student-led research.

Cons

One thing that was hard was figuring out how to check that updates made through the web-based version appeared on the app. It required some finagling and back-and-forth. You also have to keep in mind which license you are piloting and which features are exclusive to each license.

Alternatives considered

[MetricWire](https://www.capterra.com/p/143933/MetricWire/)

Reasons for choosing ExpiWell

Student Pricing was huge for us and we have previously used ExpiWell for another project

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 13, 2026

Hi Tiara, thank you for the recommendation and for choosing ExpiWell for your EMA and experience sampling needs. We are glad our team’s responsiveness and centralized resources have been helpful in getting your projects running, and that our student pricing made the platform accessible for your study. We appreciate your feedback regarding the app-syncing process and license navigation, as these insights help us improve the experience for all researchers. We truly value your partnership and look forward to continuing to support your research needs!

LR

Luiza R.

Graduate Student

Research

### "Overall good, and other nit-picky things"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 4, 2026

Pros

I think it is an easy platform to set up, and participants also seem to really like the format - I had a few people comment on it. The data seems to be clearly collected, and the skip logic seems to work really well.

Cons

I think some small things bother me, and maybe it is because I don't fully know how to use, but I simetimes wished I could choose what people see on the screen (like display two questions that are on a sliding scale on the same page, or have another option other than either matrix or drop down for multiple options - these are highly specific and I don't think I am explaining it well so happy to try again) and be able to download all the surveys into one excell other than separate excell sheets based on the different kinds of surveys.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 6, 2026

Hi Luiza, it’s wonderful to hear that you found the platform easy to navigate and that your participants enjoyed the interface! We’re especially pleased that the skip logic and data-collection features performed well in your study. Thank you for the detailed feedback regarding the screen layouts and export options; hearing directly from researchers about their specific workflow needs is incredibly helpful as we continue to refine the user experience. We truly appreciate you choosing ExpiWell!

CS

Chad S.

Professor

Research

### "Using ExpiWell for a Randomized Clinical Trial"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 2, 2026

Pros

I have only good things to say about my experience with ExpiWell. Everyone was extremely helpful in thinking through survey design, securing necessary contracts, working on IRB related matters, and supporting me and my team during the active data collection phase for our study. As a new user of ExpiWell, this was a big help.

Cons

The fee for each additional user, at least with the subscription I signed up for, was a barrier for including multiple staff in managing survey administration. A cheaper option would be nice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 6, 2026

Hi Chad, thank you so much for the wonderful review! We are thrilled to hear that our team was able to provide such comprehensive support for your study, from navigating survey design and IRB matters to assisting with active data collection. We’re glad we could make your first experience with ExpiWell a success, and we appreciate your honest feedback regarding the per-user fee, as it helps us understand the needs of our research community. We truly value your partnership!

MB

Melissa B.

Research Associate

Research

### "ExpiWell Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 4, 2025

Overall, we've had a very positive experience with the ExpiWell team. This product is intuitive and well-designed for our research study.

Pros

ExpiWell offers my research team convenient access to location data, Fitbit health data, and survey data. The ExpiWell customer support team is highly responsive and has helped us troubleshoot several technical difficulties successfully.

Cons

ExpiWell places limits on how much data you can collect within one project. You can only have one integration (location data, Fitbit data, or Apple Watch), which limits feasibility by requiring participants to enroll in multiple projects to collect multiple types of data. The scope of the Fitbit health data is also limited compared to the data that can be pulled directly via the Fitbit Web API.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 11, 2025

Hi Melissa, we sincerely appreciate you taking the time to share your positive experience with ExpiWell, especially highlighting the platform's convenience for accessing various data types and the responsiveness of our customer support team. We are delighted to hear that you find the product intuitive and well-designed for your research study. We also value your constructive feedback regarding project data limits, the single integration constraint, and the scope of the Fitbit health data available compared to the direct Fitbit Web API. We understand how these limitations can impact the feasibility of collecting comprehensive data within a single project, and we are actively using this feedback to explore future improvements aimed at increasing project data allowances and enhancing integration flexibility.

SM

Sofia M.

Lab Manager

Higher Education

### "ExpiWell makes our EMA Projects Possible!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 17, 2025

Overall, ExpiWell has improved our EMA project designs and has allowed new possibilities for future work! We have renewed our subscription and are excited to continue working with ExpiWell.

Pros

ExpiWell is the best platform we have found to date that supports EMA researchers! The platform is continuing to improve and offer additional features, and the team has been very helpful in designing new features to support our project needs.

Cons

We have experienced some bugs with participants that are not using iPhones, including survey notifications not being sent and location data being spoofed. However, the team has been responsive helping us to address these problems.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 19, 2025

Hi Sofia, thank you for your valuable feedback! We are very pleased to hear that ExpiWell is considered the best platform you have found for EMA research and that it has helped improve your project designs and created new possibilities for future work. We appreciate you recognizing our efforts to continually improve the platform and the responsive support our team provides in designing features to meet your project needs. We acknowledge your experience of some technical issues, specifically with survey notifications and location data for non-iPhone participants, and appreciate your note that our team was responsive in helping address those problems. We are committed to ensuring cross-platform stability, and we look forward to continuing our working relationship following your subscription renewal.

EH

Emily H.

PhD Candidate

Higher Education

### "Gets the job done!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 27, 2025

Overall I had a pretty good experience with ExpiWell. There are some kinks to hammer out still, but it gets the job done.

Pros

I liked how responsive they were and how they were always willing to work with my specific situations. Their online support guide was also very useful when it came to setting up my study and building my surveys. I also appreciated that they provided discounts for PhD students.

Cons

Creating the surveys was not always the most seamless experience. It was sometimes glitchy, and I would have trouble sometimes with special formatting. For example, piped text would sometimes look off. I also felt like, while a nice option, the grid question format did not look right if the grid was too large, which made me have to think of creative workarounds. I also encountered some issues with notifications working properly on Android.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 29, 2025

Hi Emily, we truly appreciate your positive feedback on our responsive support team, PhD student discounts, and helpful online guide! We value your specific input regarding occasional friction points with the survey editor, such as issues with piped text rendering and the display of large grid questions. Please know that we are continuously working to enhance the platform and have provided additional support and documentation to researchers regarding specific Android notification issues, which are often device-related. Your detailed comments are essential as we refine ExpiWell to ensure an even smoother experience for all researchers.

TL

Tiia L.

PhD Researcher

Higher Education

### "Smooth data collection, great support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 16, 2025

An easy and reliable way to collect longitudinal survey responses. I was impressed by how well participant responses were connected across surveys and time zones.

Pros

Customer support is always quick, and the team helps make the most of the platform based on specific project needs.

Cons

The website could be clearer on which features are included in each plan. The participant payments via ExpiWell were only available in USD.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 17, 2025

Hi Tiia, thanks for the positive feedback! We're delighted that you find our platform an easy and reliable tool for longitudinal research and appreciate the shout-out for our quick support team and seamless cross-time zone response tracking. Thank you for pointing out the areas for improvement. We will look into making our plan features clearer on the website. You may be glad to know that we are actively exploring options to expand beyond USD-only participant payments to better support our global users. We will continue to enhance our platform to better support researchers worldwide.

JW

Jack W.

Assistant Professor

Health, Wellness and Fitness

### "ExpiWell for EMA data collection"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 8, 2025

Overall the software is a really usable, user-friendly, and relatively inexpensive software platform. It has made my research goals easy to attain while being budget conscious.

Pros

I really like how easy to use the ExpiWell platform is, and the support available to researchers using the software!

Cons

Some of the features with Expiwell have taken a bit of time to get to know/understand as compared to other EMA softwares, but the team has been super helpful in understanding them and supporting.

Alternatives considered

[Metricool](https://www.capterra.com/p/203702/Metricool/)

[TigerConnect](https://www.capterra.com/p/180133/TigerConnect/)

Reasons for choosing ExpiWell

Ease of use for a large number of participants, price

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 9, 2025

Hi Jack, thank you so much for your positive review! We're thrilled that you find ExpiWell incredibly easy to use, user-friendly, and a great budget-conscious solution for your research, especially when working with a large number of participants. We also appreciate your comment about the initial learning curve for some features and are glad our support team was able to help you master them! We will continue to focus on enhancing the platform's intuitive design while ensuring it maintains the powerful research capabilities you need to succeed.

[View all Reviews](https://www.capterra.com/p/10005833/ExpiWell/reviews/)

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Popular comparisons

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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