# Page 2 | ExpiWell Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ExpiWell the right Survey solution for you? Explore 41 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10005833/ExpiWell/reviews --- ExpiWell 4.7 (41) [View alternatives](https://www.capterra.com/p/10005833/ExpiWell/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of ExpiWell ## Showing most helpful reviews Showing 26-41 of 41 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AW Arkers W. Associate Professor Education Management Used the software for: 6-12 months ### "Highlights and Areas for Improvement of Expiwell" November 11, 2024 5.0 Pros The overall design and user-friendly interface made it easy to navigate and understand. Its seamless integration with wearable devices allowed for real-time health tracking, enhancing the accuracy and immediacy of data collection. The customizable survey features allowed for personalized insights, making the experience both engaging and relevant. Cons Some customization options felt limited, and the logic flow was not easy to understand, Improved functionality would enhance usability. Review Source Response from ExpiWell November 18, 2024 Hi Arkers - thank you so much for your positive review! We will continue to strive to make our platform more user-friendly for researchers and improve the features offered. Once again, we appreciate you writing this positive review, as it encourages us to keep trying our best to improve our platform and serve our customers. NG Nilufer G. Master's student Higher Education Used the software for: Less than 6 months ### "review for a data collection process for 14 days" January 28, 2025 5.0 My data collection process went very smoothly, thank you. Pros Personalized time schedule for participants Cons The website sometimes, but not always, responds slowly. The pricing would be more student-friendly for low-middle-income countries. Review Source Response from ExpiWell January 30, 2025 Hi Nilufer - thank you so much for your positive review! We will continue to strive to optimize our platform and make it more user-friendly for researchers. Once again, we appreciate you writing this positive review, as it encourages us to keep trying our best to improve our platform and serve our customers. TV Tim V. Professor Higher Education Used the software for: Less than 6 months ### "Great tool for experience sampling research" November 4, 2024 5.0 Overall, I am very satisfied with ExpiWell as a tool to collect ESM data! Pros Good support from ExpiWell team. A lot of options for ESM survey designs and works on both iOS and Android. Cons Participants (using app on iOS) may need to click multiple times when receiving a notification before being able to start the survey? Review Source Response from ExpiWell November 13, 2024 Hi Tim - thank you so much for your positive review! We will continue to strive to make our mobile platform more user-friendly for participants. Once again, we appreciate you writing this positive review, as it encourages us to keep trying our best to improve our platform and serve our customers. AM Amanda M. ASSISTANT PROFESSOR Education Management Used the software for: 1-2 years ### "Expiwell Experience" March 28, 2023 4.0 It has been good so far. However, when I tried to integrate Expiwell with Fitbit the support team let me know there was not integration. Updating on new features and apps to integrate would be helpful in a regular contact with customers Pros Experiences set up is easy. The app is user-friendly. Support teams is easy to reach much of the time. Cons There is no integration with other apps or wearable devices. Ther was a change in the renewal rules that affected my budget. Review Source Response from ExpiWell March 29, 2023 Thank you for being a customer of ExpiWell and for providing your review and feedback. We appreciate being able to serve you and your team. Unfortunately, our prices have increased due to growing costs and inflation and we are unable to provide extremely low legacy pricing. We hope you understand. We are happy to work with your team to integrate the ExpiWell app with Fitbit. RC Rebekah C. Graduate Teaching Assistant Public Relations and Communications Used the software for: 2+ years ### "ExpiWell is great, especially for graduate students!" January 27, 2024 5.0 It has been great working with ExpiWell! The features and customer support make this app fantastic for experiential and intensive longitudinal data collection! Pros ExpiWell is easy to set up and administer. It is fantastic for intensive longitudinal data designs. I am very thankful for the discounted student price, enabling me to capture awesome data during my doctoral program! Cons There have been some technical difficulties during data collection. In one instance, the app was not sending push notifications and users could not access one of the daily surveys. We worked with the ExpiWell team and they corrected the issue as quickly as possible--I am very thankful to ExpiWell's customer support! They are timely and thoughtful if any issues arise. Reason for choosing ExpiWell While SEMA3 was free, there was no customer support in case issues arose. We were worried that not having any person to contact could jeopardize data collection. Ultimately, ExpiWell was cheapest with the student discounted code in comparison to like apps that had the features we needed including customer support. Review Source Response from ExpiWell January 31, 2024 Hi Rebekah - we so appreciate your positive experience with ExpiWell! Our hope is to make life easier for researchers collecting this data. We are also constantly trying to improve and ensure data collection goes smoothly. Thanks for working with us, and we wish you all the best for the next phase in your career! TVN Thuy Vy N. Assistant Professor Higher Education Used the software for: 2+ years ### "Easy and convenient to use for academics with little programming skills" March 27, 2023 5.0 Pros I have been using Expiwell since 2020. I am aware there are many other free options to conduct Ecological Momentary Assessments but that requires me to learn to program, which I can but it will take me time and as academic that's an expensive resource. So my choice is to go with a program that is easy to use. So I found Expiwell. Another thing I like about this software is to be able to program multiple different surveys; for example, I can program for participant to take an initial survey that triggers daily survey 1, 2, or whatever numbers of day later. Cons During the lockdown, a large number of our undergraduate participants were not in the UK and many stayed in China, where expiwell might not work very well (depending on devices).I would love to have a feature for flexible start dates for different surveys in the same project. For example, if I have 2 surveys, and I want to have participants pick the dates they want to complete for each survey. Right now there is only option to choose flexible start date for the whole project. Review Source Response from ExpiWell March 28, 2023 Thank you for being a long-time customer of ExpiWell! We are so glad to hear that ExpiWell has helped to serve your needs so far. Yes, the app will not work well for individuals in China as we rely on Google's Firebase push notifications, which are restricted in mainland China. We would be happy to help develop alternatives for your project if you need them. Please just let us know, and we can work with you! PCL Paula C L. researcher Research Used the software for: 1-2 years ### "Expiwell: Excellent Partner for my Doctoral ESM Research" March 31, 2023 5.0 Expiwell was the right ESM partner for my doctoral research. I had customer support during every phase of study set up, piloting, data collection, participant payments, and analyses. I am forever thankful for Omar Pineda's extra mile help. There were mornings when I was overwhelmed by a flood of Facebook ad-driven onboarding that did not have USA GPS. He helped me with study compliance issues. Thank you Expiwell! Pros Expiwell practices a "makers and takers" ethic. That is, participants and researcher are in a relationship during the data collection. This respect for participants as people inspired my doctoral ESM study. Secondly, Expiwell offered me an affordable graduate student price with all of the services I needed. Thirdly, Expiwell made incentivizing and paying participants easy. I collected national data using social media to generate a sample. Thank you Expiwell! Cons Notification issues on smartphones took extra time, given nearly 1000 logging into my study. These were mostly settings issues about giving Expiwell app permission to notify. But there were cases where we just couldn't figure out why the app wasn't sending notifications. During my study, the app homepage was a bit confusing for participants. It said "you have completed all your experiences for today," "current," and "discover" and some participants didn't know if they were done for the day or not. Review Source Response from ExpiWell April 3, 2023 Thank you so much for being a customer of ExpiWell! We appreciate being able to serve you and your doctoral research data collection. So glad that you were able to collect a large amount of data from nearly 1,000 participants! Yes, a lot of the notification settings require the onboarding of participants to ensure that they are not switching notifications to silent or having timed profiles where they switch it off. Thank you once again for your review! CB Christiane B. PhD researcher Research Used the software for: 6-12 months ### "Best software for developing experience sampling studies for research!" April 25, 2023 5.0 Overall, ExpiWell is a flexible and user-friendly survey software that I wholeheartedly endorse. The program is aesthetically pleasing, simple to use, and offers a wide range of options for designing a unique survey.We also very much appreciated ExpiWell’s open feedback culture in always developing, getting better, and closing gaps in the experience sampling industry! Pros Recently, our research team got the chance to conduct an experience sampling study using ExpiWell, and I must admit that I was very impressed with the platform. The abundance of survey options, which enabled us to tailor our study to meet our particular needs was one of ExpiWell's most notable features. Also, the platform’s interface and dashboard were a big benefit because it made the results simple to comprehend and analyze.The calendar displays are visually pleasing and extremely helpful. In addition to that, ExpiWell provides options for static surveys, timed ones, or event-based surveys. This was a huge help in adjusting our schedule accordingly. Cons As a minor remark, for future updates to the Expiwell app, it would be beneficial to have the ability to change variable labels directly in Expiwell. Review Source Response from ExpiWell April 27, 2023 Thank you so much for your positive review of our ExpiWell platform! We live and breathe experience sampling and ecological momentary assessment and work on improving our platform daily! We will seek to improve the variable labels functionality soon. TR Tennisha R. Assistant Professor Higher Education Used the software for: 1-2 years ### "Makes Research Easy" January 29, 2024 5.0 I have been as used of Expiwell for two years. Overall I enjoy the ability to customize surveys and engage in research through this method. The customer service is quick in response and always helpful. Pros ExpiWell provides an opportunity to engage with research participants daily without concern about email tracking or message receipt. I appreciate the ease of using ExpiWell as both a user on the research team side and the ease that participants have expressed in using the platform. Cons The cost of using ExpiWell as a subscription can sometimes be an inconvenience when there are barriers within my company to getting the research started. Review Source Response from ExpiWell January 30, 2024 Thank you so much, Tennisha, for your positive review. We recognize that cost can be a barrier, and we frequently benchmark to ensure we are at the low end of what is out there to make it accessible while ensuring we can cover the costs. We hope to continue serving you and many other customers! JP JaNiene P. PhD Candidate Research Used the software for: Less than 6 months ### "Great Customer Service" February 7, 2024 5.0 Overall, my experience has been positive. I have not yet administered my surveys, but the survey building phase, which is a heavy lift, has been made pleasant due to Expiwell's responsiveness. Pros I am in the process of setting up my daily surveys, and I have already appreciated how responsive the support team is. They've responded within 24-hours and are enthusiastic about assisting with any questions I have. Cons That some features cannot be disabled, even if those features could potentially confuse participants. Reason for choosing ExpiWell Customer service, support with setting up the surveys, referred for ease of use and less glitches than some other apps Review Source Response from ExpiWell November 13, 2024 Hi JaNiene - thank you so much for your positive review! We will continue to strive to make our mobile platform more user-friendly for participants. Once again, we appreciate you writing this positive review, as it encourages us to keep trying our best to improve our platform and serve our customers. MC Maria C. Lab Manager Research Used the software for: 2+ years ### "Great software and easy to use" March 27, 2023 5.0 Pros One of the best features of ExpiWell is the ability to schedule surveys to be administered on different schedules such as within two hour timeframes on select days. It is helpful to be able to visualize on the calendar what days and times a survey will be administered as well as randomize when survey notifications are sent out. Cons It would be helpful to have a summary of the full scheduled surveys list as an easy quick way to check that all surveys are being administered at the correct times. Review Source Response from ExpiWell March 28, 2023 Thanks for being a customer of ExpiWell and for your positive review! As researchers ourselves, we are delighted to hear that is easy to use. We appreciate the feedback on a summary list of surveys. We have this information in the "Review" tab: https://support.expiwell.com/portal/en/kb/articles/project-review-for-ema-and-esm#Schedule If you need more information, please contact us and we are happy to help! RB Ruth B. PhD Candidate Research Used the software for: 6-12 months ### "pleasant experience" July 4, 2023 4.0 Pros I like how easy it is to create the surveys and scheduling. This is very user friendly. It is super easy to copy surveys into a new section. Cons Sometimes I am unable to download the data that has been collected Review Source Response from ExpiWell July 5, 2023 Thanks so much for your helpful review. We are glad to hear that it is easy to use for data collection. We recognize that there were some instances when there were issues with the data download but they have all been addressed now. Thanks again! LD Liz D. Associate Professor of Psychology Higher Education Used the software for: 2+ years ### "Expiwell Offers Excellent EMA Data Capture" June 6, 2023 5.0 Pros I very much enjoyed using ExpiWell for Ecological Momentary Assessment data collection. It was user-friendly, easily customizable, and well-received by study participants. Furthermore, the customer support team was very easy to reach and highly responsive. Cons I did not experience any challenges or downsides to using ExpiWell. Review Source Response from ExpiWell June 16, 2023 Thank you for your positive review! We very much appreciate it. AC Angela C. Assistant Professor Higher Education Used the software for: 6-12 months ### "Novice at EMA" June 1, 2023 4.0 Customer service has been phenomenal. Overall this is a good product that I would you again. Pros I liked that Expiwell has pretty straight forward in terms of setting up surveys, activating them, and downloading data files (csv). Cons I was bummed that I did not have access to text message surveys and that my participants needed to download an app to complete the surveys. I also did not love how there was not a simple way to link this data to other data collection tools (like REDCap). Review Source Response from ExpiWell June 2, 2023 Thanks for your feedback on our platform! We appreciate you pointing out areas that can be improved, like linking data to other data collection tools. We will work toward that. One of the things to note is that in order to provide timely notifications, we focus on mobile apps as this enables researchers to schedule time windows and send in-app notifications. RA Rasheedah A. Research Assistant Research Used the software for: Less than 6 months ### "A very useful app!" March 31, 2023 4.0 Pros Expiwell was easy to learn and user-friendly. I also like the customer service team was very responsive, helpful, and willing to receive feedback Cons The emailing system to communicate with participants directly from the online site. I would also like to be able to upload the details of participants directly from the online site at any time during the study if possible. Review Source Response from ExpiWell April 3, 2023 Thanks for being a customer of ExpiWell! We appreciate your review and feedback. One new feature we have added based on your feedback is to view participant responses on your participant log. You can request for participants to fill in specific information you would like and it will display in the log. See here: https://support.expiwell.com/portal/en/kb/articles/logs#Show\_Individual\_Question\_Responses Thanks again for your helpful review! MK Maria K. PhD student Higher Education Used the software for: 1-2 years ### "Review for Expiwell" January 26, 2024 4.0 Pros The diverse features that it offers for psychology research. Cons The bugs that came with the program but shortly got fixed! Review Source Response from ExpiWell January 30, 2024 Hi Maria - thank you for your review. We appreciate the honest comments and hope we can continue to improve the product for students! Similar Products Featured ## Related categories [Survey](https://www.capterra.com/survey-software/)[Electronic Data Capture](https://www.capterra.com/electronic-data-capture-software/)[Forms Automation](https://www.capterra.com/forms-automation-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.