--- title: "Wave Grocery Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Wave Grocery Software - reviews, pricing plans, popular comparisons to other eCommerce products and more." source_url: "https://www.capterra.com/p/10005929/Wave-Grocery/" page_type: "product" language: "en" --- # Wave Grocery Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Wave Grocery ## What is Wave Grocery? Wave Grocery is an ecommerce platform made specifically for grocery retailers. It includes grocery-specific features like weighed product handling, variable cuts, local pricing, and delivery orchestration. Multi-store chains can manage operations centrally while maintaining local flexibility. Migrate easily from other platforms, keep your existing tools, and launch with dedicated support. Built by experts in grocery ecommerce. ## What is Wave Grocery used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $299 Usage Based, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Wave Grocery?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.wavegrocery.com&name=Wave Grocery) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Wave Grocery 4.7 (7) VS. [4.3 (661)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting Price $299 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (7) Ease Of Use 3.8 (6,190) Value For Money 4.9 (7) Value For Money 4.1 (5,112) Customer Service 4.9 (7) Customer Service 4.0 (4,893) ## Wave Grocery alternatives Highest Rated [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,708)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83891/Shopify/) [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [4.5 (1,048)](https://www.capterra.com/p/225601/WooCommerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/225601/WooCommerce/) [Wix](https://www.capterra.com/p/169007/Wix/) [4.4 (10,764)](https://www.capterra.com/p/169007/Wix/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169007/Wix/) [PrestaShop](https://www.capterra.com/p/134005/PrestaShop/) [4.3 (332)](https://www.capterra.com/p/134005/PrestaShop/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134005/PrestaShop/) [View all alternatives](https://www.capterra.com/p/10005929/Wave-Grocery/alternatives/) ## FAQs about Wave Grocery Overview ### What company size and specific industries is Wave Grocery built for? Wave Grocery is designed for supermarkets, grocery stores, and FMCG businesses. It targets companies in the food retail and consumer goods sectors, making it suitable for organizations operating in grocery sales, supermarket management, and fast-moving consumer goods distribution. Features and Usability ### What are the key features of Wave Grocery? Wave Grocery offers online ordering, order management, and order tracking for sales workflows, plus inventory management, product catalog, and catalog management for item control. It also includes POS integration, electronic payments, loyalty program, discount management, shipping management, and real-time analytics for transactions and reporting. Pricing ### How much does it cost and what fees or limitations are included? Wave Grocery starts at $299 per month for the Launch plan, which covers up to 3 inventory locations or 500 orders monthly. Scale costs $599 per month for up to 10 locations or 1,000 orders, and Optimize costs $1,399 per month for up to 50 locations or 2,000 orders. Integrations ### Which third-party tools and platforms does Wave Grocery integrate with? Wave Grocery integrates with CRM tools and retail platforms such as Clover, Lightspeed, Pipedrive, Microsoft Dynamics 365 Business Central, and PayPal. It also connects with Firebase, Google Analytics 360, Google Data Studio, Google Tag Manager 360, Plausible Analytics, ContactPigeon, FarEye, and Publitas, plus payment gateway and POS system options. Getting Started and Support ### What training and onboarding options does Wave Grocery offer? Wave Grocery provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars offer scheduled instruction for groups, and documentation gives written reference material for self-paced learning and feature checks. Getting Started and Support ### What customer support options does Wave Grocery offer? Wave Grocery provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. No reviewer feedback about support quality is available, so user experience with response times or helpfulness cannot be assessed from the provided data. ## Features AI summary Based on 8,654 eCommerce reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**48%** of reviewers rated this feature as critical) - **Data Security** (**55%**) - **Order Management** (**47%**) Wave Grocery supports all three features that reviewers rate most highly: **Website Management**, **Data Security**, and **Order Management**. Together, these capabilities help businesses maintain their online storefront, protect customer and transaction data, and handle purchases from checkout through fulfillment, allowing teams to run day-to-day eCommerce operations more efficiently and with greater confidence. Data Security 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Order Management 4.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Mobile Access 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Shopping Cart 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Checkout of online store Inventory Management 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Data Synchronization 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Wave Grocery 68 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Delivery Estimate: A note of the expected delivery date and time - Delivery Management: Manage order deliveries until they are received by the customers - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - For B2B: Serves B2B organizations - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Menu Builder: Create and edit a list of food/beverage items - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Online Ordering: Tracks and processes online orders - Online Payments: Accept and process online payment transactions - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Scheduling: Schedule an order online for a future time/date - Order Tracking: Track orders throughout the fulfillment process - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Product Catalog: Present a catalog of inventory that customers can view - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - QR Codes: Matrix barcode that stores information - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Refund Management: Oversee the process of issuing refunds - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reviews Management: Track and monitor reviews of products or services - Rewards Points: A type of incentive earned through making purchases in select categories. - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Management: Manage and track orders being shipped to customers - Shipping Services Integration: Integrates with shipping services - Shopping Cart: Checkout of online store - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Management: Built-in website builder or integration with third-party site - Website Personalization: Customize website features --- Get Advice We can help you find the software with the features you need. Features 4.7 (7) 4.7 Based on 7 reviews ## Pricing Value for money 4.9 (7) [View pricing plan details](https://www.capterra.com/p/10005929/Wave-Grocery/pricing/) Launch $299.00 Usage Based,Per Month It includes: - White Label Web Storefront - Product Catalogue Management - Order Management System - Content Management System - Coupons Generator - Online Payments Gateway - One Delivery & One Pickup Service - 48 hours email response time Scale $599.00 Usage Based,Per Month It includes: - Everything Include in Launch+ - Mobile App For Customer Ordering - AI Product Recommendation - Unlimited Delivery & Pickup Services With Your Custom Rules - Loyalty Rewards Scheme - Google Analytics Optimize $1,399 Usage Based,Per Month It includes: - Everything Included In Scale + - Loyalty Engine - Dashboard With Detailed Analytics For Sales - Integration With Your POS/ERP System - Personalized Product Recommendations - 8\*5\*NBD support (multichannel support) Enterprise Custom Pricing Value for money 4.9 (7) 4.9 Based on 7 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Firebase](https://www.capterra.com/p/160941/Firebase/)[ Clover](https://www.capterra.com/p/226864/Clover/)[ Zoho Analytics](https://www.capterra.com/p/129749/Zoho-Analytics/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (7) 4.9 Based on 7 reviews ## User reviews Overall rating 4.7 Based on 7 reviews Filter by rating 5(6) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SN Siggi N. General Manager Food & Beverages ### "Overall Thoughts" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 27, 2026 Generally a very good experience with proffesional staff who respond to requests politely and timeously. Pros Very user friendly and simplifies the customer's user experience. It also has a fresh and modern look and feel. Cons I would prefer more functionality on the backend and it would really be great if it came with a built-in ERP. Switched from [Kiva Logic](https://www.capterra.com/p/164067/Kiva-Logic/) Looking for something new with a fresher look. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SS Sothipperumal S. CEO - Owner Supermarkets ### "I spent 10 years trying. Wave Grocery delivered in just 2 weeks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2025 Pros I always wanted to make my website and waited almost 10 years to make it happen. The process was always difficult and expensive. Most companies charge huge amounts upfront before even starting, without giving you any idea of what it’s going to look like. I then found Wave Grocery through a rep. Within a couple of weeks, I had this project off the ground and brought to life in front of me. After final tweaks and great support from them, we are now fully operational. Wave Grocery went beyond my expectations and even assisted with technical queries that were outside of their scope. Cons Honestly, there’s nothing negative I can say about Wave Grocery. Everything worked smoothly and exceeded my expectations. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LP Lucas P. Retail Relationships Account Manager Financial Services ### "Perfect fit for grocery businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 19, 2025 Wave Grocery really meets the needs of grocers. The team understands the grocery business inside out, you can tell in every conversation, and their onboarding support has been outstanding. Pros Out-of-the-box grocery specific features with no need for costly customizations, like generic e-commerce platforms. Cons What I liked least about the Wave Grocery ecommerce platform is that it does not provide hardware for the admin panel (e.g., a tablet). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FY Frost Y. CEO - Owner Supermarkets ### "Switched from Shopify to a grocery-specific platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2025 Switching to Wave Grocery has been a huge improvement over our old Shopify setup. The mobile app is fast & smooth, the website is modern & intuitive, and the grocery-specific features make online shopping easier for our customers and more efficient for us. Their team is supportive and deeply understands grocery retail. Pros The platform is ideal for online grocery retail merchants, as it offers highly detailed functions not found in a universal online platform. The team is flexible function-wise, they performed customisations for my specific needs to suit my business. Cons Lightspeed integration wasn’t available out of the box, but the team built a custom one for us within a reasonable timeframe. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) Shopify did not cover specific features for my grocery business, and the mobile app was not functional. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GA George A. E-shop Operations Coordinator Supermarkets ### "Great for supporting our nationwide organization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2025 WAVE Grocery’s flexibility allowed us to easily expand our geographical reach across Greece and quickly support our customers in critical times like the Covid-19 quarantine periods. We turned our physical stores into micro-fulfilment centers, featuring their local product collections, specific timeslots, ERP integrations, invoicing systems, and last-mile delivery services. The platform is also super easy to use, requiring almost zero training for our stores’ staff who manage online orders. Pros What I loved most about Wave Grocery was how effortlessly it fit into our operations. Turning our stores into micro-fulfillment centers felt natural, and even under pressure, like during COVID lockdowns, we stayed fast, local, and reliable. Our staff picked it up in no-time. Cons Honestly, no downsides from our side so far. Everything works as expected and supports our current needs 100% Alternatives considered [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Reasons for choosing Wave Grocery It supports multi-location support management and many geographical coverage and timeslot configurations without costly customizations. It's built in. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KZ Kostas Z. E-commerce Manager Supermarkets ### "Reliable, innovative, and always there when you need them" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2025 We've been working with Wave Grocery for over 7 years, and the experience has been nothing short of excellent. Wave Grocery has played a key role in delivering an outstanding web and mobile shopping experience for our customers. They’ve supported our diverse range of local product collections, multiple store configurations, and integration with marketplaces. We’re highly satisfied with their prompt, professional support and wholeheartedly recommend their services. Pros What I like most about Wave Grocery is their expert product team, always available and quick to respond with effective solutions to our needs. They consistently introduce new features and cutting-edge tech (most notably, they built our mobile app), keeping our platform ahead of the curve. Integrations and migrations have been smooth and stress-free, thanks to their hands-on guidance and expertise. Cons Nothing really. Our partnership has been great from the start. We hope to see more B2B features soon. Alternatives considered [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Reasons for choosing Wave Grocery Good support. Ease of setup. No customizations needed. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LD Lambrini D. e-Commerce Manager Retail ### "e-Commerce Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 5, 2025 WAVE Grocery has significantly improved operational efficiency, providing real-time data, seamless inventory control, and enhanced customer management. While there are minor areas for improvement, the platform is reliable, scalable, and ideal for grocery businesses looking to streamline their processes. Pros User-friendly interface Real-time data insights Smooth inventory and shipping management Multi-location support Customizable templates for store branding Cons Integration with third-party tools may require technical assistance Switched from [PrestaShop](https://www.capterra.com/p/134005/PrestaShop/) Needed better inventory management, real-time insights, or improved scalability Alternatives considered [Vendavo Pricepoint](https://www.capterra.com/p/135329/Navetti-PricePoint/) Reasons for choosing Wave Grocery WAVE Grocery has significantly improved operational efficiency, providing real-time data, seamless inventory control, and enhanced customer management Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.