# Psykdesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Psykdesk the right Mental Health EHR solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10005963/Psykdesk/reviews

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Psykdesk

4.9 (16)

[View alternatives](https://www.capterra.com/p/10005963/Psykdesk/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Psykdesk

Ease of use

5.0

Customer Service

4.9

## Showing most helpful reviews

Showing 1-16 of 16 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Thomas R.  
Owner  
Mental Health Care  
Used the software for: Less than 6 months

### "Unbelievable EHR, TOP notch features and Support. No nonsense approach."

December 10, 2025

5.0

Pros

With brief training, I was able to build out all of our forms and Notes in less than a week. My practice of 30+ people went live in ONE MONTH. Incredibly useful dashboard and reporting features help keep first things first in the practice. The development team is responsive and a job to work with. The whole system is a joy to work with. They teach you how to build the tools you need for your practice. We left a horrible EHR launch experience and within 2 months had completed turned our revenue issues around due to their robust billing and payment processes. On top of that it's and incredible price point for the features you get. US BASED SUPPORT!!! Quick to offer enhancements when possible and when not possible, very good justifications for trying to accomplish things a different way. Psykdesk understands the business drivers of the Mental Health Practice and wants to please.

Cons

The sheer amount of functionality and customizability, inevitably lead to some glitches here and there. But the team is so fast to respond and fix when possible.

Alternatives considered

[Entrata](https://www.capterra.com/p/20372/Entrata/)

Reason for choosing Psykdesk

Customizability and a number of other features with custom forms.

Switched from

[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)

EHR Your way was a nightmare. After 9 months of implementation, we still didn't have a product we could trust and had massive impacts on our revenue.

Review Source

AA

Adrianna A.  
Office Manager  
Mental Health Care  
Used the software for: 2+ years

### "Outstanding "

August 2, 2023

5.0

I have found that Psykdesk is very easy and efficient to use. Great product!

Pros

I love the fact that this EHR system is so customizable. It allows me to tailor it to the exact needs of my practice!

Cons

So far, I am happy with the entire product!

Switched from

[Therasoft Online](https://www.capterra.com/p/86193/Therasoft-Online/)

Our previous system was very slow and that hindered our ability to bill claims in a timely fashion.

Review Source

VC

Vivian C.  
Billing Manager  
Mental Health Care  
Used the software for: 1-2 years

### "Easy use"

August 15, 2023

4.0

Great! an amazing program to run your medical business.

Pros

Features, Imagen, Easy access of information, friendly to use,

Cons

Fonts and colors / custom to search claims or any information, needs to be More accurate

Review Source

KO

Karla O.  
Receptionist  
Mental Health Care  
Used the software for: 2+ years

### "Amazing "

August 1, 2023

5.0

I cant complain everything about it amazes me.

Pros

Its very easy to navigate specially when it comes to scheduling appointment and collecting payment.

Cons

Psykdesk has NO cons its very easy to work with it.

Switched from

[Therasoft Online](https://www.capterra.com/p/86193/Therasoft-Online/)

The system was very slow and was unable to navigate correctly .

Review Source

JM

Jacquelyn M.  
Receptionist  
Mental Health Care  
Used the software for: 2+ years

### "Outstanding "

August 1, 2023

5.0

It's pretty easy to navigate and use to be honest.

Pros

It is very easy to use and on scheduling appointments.

Cons

I don't really think I have any cons regarding Psykdesk.

Switched from

[Therasoft Online](https://www.capterra.com/p/86193/Therasoft-Online/)

It had a lot of glitches and the software became slow to be able to navigate with to be honest.

Review Source

SH

Stephanie H.  
APRN Owner  
Mental Health Care  
Used the software for: 1-2 years

### "Best EHR decision!"

October 26, 2025

5.0

Very good onboarding support, take suggestions for improvements, reliable EHR and easy to use system.

Pros

Once you get your templates set up it is a very easy to use EHR. Great onboarding process. Reliable.

Cons

Nothing. I am happy I went with this EHR. They were helpful in getting it set up and any questions I had were quickly answered.

Review Source

PC

Philomena C.  
Clinical Neuropsychologist  
Hospital & Health Care  
Used the software for: 2+ years

### "Great Product "

August 1, 2023

5.0

PsykDesk is much more user friendly than other platforms I have used.

Pros

PsykDesk is easy to use. I am able to navigate new areas of the platform on my own.

Cons

Would love if insurance type could be listed on the calendar so I didn't have to go into the patient's file to get that information. It would also be great to have templates providers could save in PsykDesk to send individualized appointment reminders/messages.

Review Source

MF

Michelle F.  
Psychotherapist  
Mental Health Care  
Used the software for: 1-2 years

### "Best EHR I've ever used!"

August 1, 2023

5.0

Pros

The ease of use of Psykdesk is by far my favorite thing about it. I am not a techie, and I did not require a training on how to use it. I love that it is updated regularly and suggestions for improvement are always considered. There's even an instant messaging feature to speak with other colleagues, which is extremely helpful for urgent needs.

Cons

I don't have any complaints! Whenever an issue has been presented in the past, it has always been addressed in a timely and effective manner.

Review Source

JC

Jeyson C.  
Dispatch  
Consumer Services  
Used the software for: I used a free trial

### "Awesome "

August 9, 2023

5.0

Pros

The accessibility to have everything in one program .

Cons

Needs improvements in some areas and as always work in progress

Review Source

LI

Lamar I.  
CEO  
Mental Health Care  
Used the software for: 2+ years

### "Psykdesk is a must for any group practice"

August 7, 2023

5.0

Pros

Super fast, ticketing system is a must for managing tasks, the dashboards and views we could not live without.

Cons

Setting up the views and pagelets takes a bit of learning but once you learn how to do it you will love it.

Review Source

AW

Asia W.  
Clinical Psychology Fellow  
Mental Health Care  
Used the software for: 6-12 months

### "Psydesk is my bestfriend"

August 11, 2023

5.0

Pros

My favorite features are:1. The ability to communicate with all office staff regarding patient matters through the portal2. Easy to track monthly revenue.

Cons

I honestly can not think of any dislikes. When comparing Psykdesk to other products in the mental health field, it is in a class of its own.

Review Source

KH

Kate H.  
Licensed paychologist  
Mental Health Care  
Used the software for: 1-2 years

### "Bay Area Neuropsychology use "

August 7, 2023

5.0

Pros

I like that there are spots to indicate when available and what service you are available for. Writing notes and billing are easy. I like that the system has notes, documentation, billing, messaging, and telehealth camera all in one place.

Cons

The pathway to get to messaging could be easier.

Review Source

TJA

Tahirin J A.  
Neuropsychologist  
Mental Health Care  
Used the software for: 1-2 years

### "Psykdesk has it all in one!"

August 10, 2023

5.0

Pros

How easy is to navigate from one page to another.

Cons

I wish I got notifications when a claim was denied.

Review Source

LC

Leslie C.  
Psychologist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy to Use"

August 1, 2023

5.0

Pros

Psykdesk is user friendly. I have no complaints.

Cons

There is nothing that I do not like.

Review Source

ED

Elizabeth D.  
APRN  
Mental Health Care  
Used the software for: Less than 6 months

### "Psykdesk "

August 9, 2023

5.0

Customer service has been excellent and efficient with any questions or concerns encountered.

Pros

Intuitive, great customer support and streamlined.

Cons

E-prescribing through Dr First ( Rcopia) instead of directly through Psykdesk.

Review Source

SM

Shayla M.  
Post Doc Fellow  
Mental Health Care  
Used the software for: Less than 6 months

### "Awesome"

August 11, 2023

5.0

Pros

Easy to navigate and beginner user friendly.

Cons

Loved this product! Cannot think of any cons.

Review Source

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