--- title: "Glow Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Glow Software - reviews, pricing plans, popular comparisons to other Delivery Management products and more." source_url: "https://www.capterra.com/p/10006004/Glow/" page_type: "product" language: "en" --- # Glow Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Glow ## What is Glow? Glow Technology's cloud-based platform streamlines logistics for all business sizes. It optimizes delivery, enhances customer satisfaction, and boosts productivity. Its features ensure efficient and timely deliveries, reducing costs. Glow's accessibility, flexibility, and security make it a reliable choice for hassle-free logistics. Automating logistics empowers businesses to focus on growth and customer service while improving their bottom line. ## What is Glow used for? [Delivery Management](https://www.capterra.com/delivery-management-software/)[Courier](https://www.capterra.com/courier-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Glow?[Manage this product listing](https://www.g2.com/products/glow-glow/claim_requests/new?auto=true) ## Glow Overview Updated September 2026 AI summary Glow enables businesses of all sizes to coordinate delivery operations through features like dispatch management, live driver tracking, route planning, and proof of delivery. Supporting courier, fleet, logistics, and transportation management, it offers mobile access, customer portals, and reporting tools, with additional options for driver ETA, recurring tasks, and feedback collection. Deployment is available via web and mobile platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Glow 4.5 (2) VS. [### DispatchTrack](https://www.capterra.com/p/134319/DispatchTrack/) [4.5 (34)](https://www.capterra.com/p/134319/DispatchTrack/reviews/) Starting Price Contact vendor Starting Price $75 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.6 (34) Value For Money 5.0 (2) Value For Money 4.5 (29) Customer Service 4.5 (2) Customer Service 4.4 (32) ## Glow alternatives [Detrack](https://www.capterra.com/p/188592/Detrack/) [4.7 (98)](https://www.capterra.com/p/188592/Detrack/reviews/) Starting price $26.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/188592/Detrack/) [Consignmate](https://www.capterra.com/p/242339/Consignmate/) [3.8 (5)](https://www.capterra.com/p/242339/Consignmate/#reviews) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 60% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/242339/Consignmate/) Highest Rated [Transvirtual](https://www.capterra.com/p/219013/TransVirtual/) [4.8 (72)](https://www.capterra.com/p/219013/TransVirtual/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219013/TransVirtual/) [TransPlus](https://www.capterra.com/p/85105/Fleet-Manager-Professional/) [4.4 (56)](https://www.capterra.com/p/85105/Fleet-Manager-Professional/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/85105/Fleet-Manager-Professional/) ## FAQs about Glow Overview ### What company size and specific industries is Glow built for? Glow is designed for logistics companies and retailers of any size that want to improve last-mile delivery operations. It suits organizations focused on reducing delivery costs, improving sustainability, and increasing productivity through a modular system tailored to transportation and retail fulfillment needs. Features and Usability ### What are the key features of Glow? Glow offers dispatch management, route management, route optimization, and driver management for transportation and delivery workflows. It also includes live driver tracking, vehicle tracking, shipment tracking, proof of delivery, digital and electronic signature capture, alerts/notifications, reporting and analytics, and third-party integrations. Getting Started and Support ### What training and onboarding options does Glow offer? Glow offers in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person training and live online sessions provide guided instruction, webinars support group learning, documentation offers written reference material, and videos provide on-demand walkthroughs for review. Getting Started and Support ### What customer support options does Glow offer? Glow provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Customer feedback about support quality is not available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 1,205 Delivery Management reviews Capterra data shows that buyers of delivery management software rank the following features as their top priorities: - **Delivery Tracking** (**59%** of reviewers rated this feature as critical) - **Dispatch Management** (**48%**) - **Routing** (**49%**) Glow supports all three features that reviewers rate highest: **Delivery Tracking**, **Dispatch Management**, and **Routing**. Together, these capabilities help businesses monitor deliveries in real time, coordinate drivers and assignments more efficiently, and plan better routes, allowing teams to improve delivery accuracy, reduce delays, and keep operations running smoothly. Delivery Tracking 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Routing 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Live Driver Tracking 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track driver locations on a map in real time Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Proof of Delivery 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery Dispatch Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Glow 72 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Portal: A website or login for customers to access information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed - Driver Management: Track all personnel who operate company vehicles - Electronic Signature: Digitally sign online documents - Emergency Dispatch: Coordinate emergency medical response - Food Delivery Dispatching: Dispatch food deliveries - For Courier Services: Intended to be used by courier services - For Freight Operations: Intended to be used by freight brokers and logistics companies - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Label Printing: Process of printing custom labels through various methods. - Live Driver Tracking: Track driver locations on a map in real time - Live Tracking: Allow customers to track their order and keep them updated when the status changes. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Tasks: Set the frequency of a task's occurrence - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route History: Track past routes to better plan and optimize repeat trips - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) ### Starting price Free trial not available Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RM Robert M. Head of business development Logistics and Supply Chain ### "Glow as a Last Mile TMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2024 Positive experience, helps our business immensely Pros Glow has transformed the way we think about route planning. Using the route optimization tool Glow provides to route plan thousands of shipments in minutes has enables our business to free up tremendous amounts of time to instead focus on delivery accuracy and efficiency improvements. Cons There are some things that can be unclear at times with how certain interactions work. However the support team is always ready to help when these questions arise. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ME Mohamed E. Responsable oérationnel Package/Freight Delivery ### "Belle découverte " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 27, 2024 Belle expérience, je recommande l'outil, très ludique et simple d'utilisation Pros Je ne connaissez pas Glow il y a encore 8 mois, mais après la présentation et l'utilisation en condition réel j'ai été agréablement surpris par la facilité d'utilisation après avoir entré les paramètres. Cons La configuration avant utilisation, comme je ne connaissez pas cela m'a paru compliqué au début mais après explication cela c'est avéré très simple Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 4, 2024 Thank you for your review and insights, Mohamed! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.