# omniLoyalty Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about omniLoyalty Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more.

Source: https://www.capterra.com/p/10006089/omniLoyalty

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# 

 omniLoyalty Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on April 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

omniLoyalty

## What is omniLoyalty?

Customer Loyalty done right! Bring your customers back. Manage loyalty programs and rewards customers for data access and engagement with no monthly fees. Using omniLoyalty, we enable businesses with the technology and tools to deploy a cloud-based loyalty and rewards program with a rich feature set that includes loyalty cards, award rules, rewards and badges, and transaction management without the costs and challenges associated with building and maintaining their own infrastructure.

## What is omniLoyalty used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for omniLoyalty?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://omnibasis.com/&name=omniLoyalty)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### omniLoyalty

5.0 (1)

VS.

[4.8 (476)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.9 (476)

Value For Money

5.0 (1)

Value For Money

4.8 (421)

Customer Service

5.0 (1)

Customer Service

4.7 (411)

## omniLoyalty alternatives

Highest Rated

[4.9 (3,515)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting price

$4.80

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.6 (99)](https://www.capterra.com/p/10002488/Owner/reviews/)

Starting price

$499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

CRM

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Email Marketing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Gift Card Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Loyalty Cards

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Loyalty Program

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Member Portal

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Online gateway through which members can access/update personal information

omniLoyalty 39 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A report showing what actions customers perform

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Create and send email blasts/campaigns

Tracks metrics that provide insight into how a user interacts with any interface or product

Games or game-like elements to track progress and reward accomplishments

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

Manage multiple campaigns in one system

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Log and store the source of contacts/leads

Strategize and implement rewards for returning customers, employees and other members

Send promotional campaigns or transactional messages via text messages

Market event via social media tools

Create and administer polls and surveys

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Integrations

[

omniBilling](https://www.capterra.com/p/10006101/omniBilling/)[

omniBookings](https://www.capterra.com/p/10006080/omniBookings/)[

omniBooks](https://www.capterra.com/p/10006069/omniBooks/)[

omniCommerce](https://www.capterra.com/p/10006090/omniCommerce/)[

omniCustomers](https://www.capterra.com/p/10006088/omniCustomers/)[

omniForms](https://www.capterra.com/p/10006071/omniForms/)[

omniMarketer](https://www.capterra.com/p/10006095/omniMarketer/)[

omniPass](https://www.capterra.com/p/10006091/omniPass/)

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DK

Dori K.

Managing Partner

Hospitality

### "simple and powerful loyalty system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2023

Pros

With repeat customers on the rise we needed easy to integrate and powerful solution

Cons

It was easy to setup, configure and get going

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)