--- title: "omniLoyalty Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about omniLoyalty Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/10006089/omniLoyalty/" page_type: "product" language: "en" --- # omniLoyalty Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) omniLoyalty ## What is omniLoyalty? Customer Loyalty done right! Bring your customers back. Manage loyalty programs and rewards customers for data access and engagement with no monthly fees. Using omniLoyalty, we enable businesses with the technology and tools to deploy a cloud-based loyalty and rewards program with a rich feature set that includes loyalty cards, award rules, rewards and badges, and transaction management without the costs and challenges associated with building and maintaining their own infrastructure. ## What is omniLoyalty used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Gamification](https://www.capterra.com/gamification-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for omniLoyalty?[Manage this product listing](https://www.g2.com/products/omniloyalty/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### omniLoyalty 5.0 (1) VS. [### Kahoot!](https://www.capterra.com/p/156399/Kahoot/) [4.7 (2,891)](https://www.capterra.com/p/156399/Kahoot/reviews/) Starting Price Contact vendor Starting Price $17 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (2,891) Value For Money 5.0 (1) Value For Money 4.6 (1,627) Customer Service 5.0 (1) Customer Service 4.5 (1,430) ## omniLoyalty alternatives [QuizHub](https://www.capterra.com/p/265871/QuizHub/) [4.8 (107)](https://www.capterra.com/p/265871/QuizHub/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265871/QuizHub/) [Buyapowa](https://www.capterra.com/p/153180/Buyapowa/) [4.6 (84)](https://www.capterra.com/p/153180/Buyapowa/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153180/Buyapowa/) Highest Rated [Scratcher](https://www.capterra.com/p/249137/Scratcher/) [5.0 (2)](https://www.capterra.com/p/249137/Scratcher/#reviews) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/249137/Scratcher/) [Goosechase](https://www.capterra.com/p/198630/GooseChase/) [4.8 (127)](https://www.capterra.com/p/198630/GooseChase/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198630/GooseChase/) ## FAQs about omniLoyalty Overview ### What company size and specific industries is omniLoyalty built for? omniLoyalty is designed for businesses of any size that want to build customer loyalty and encourage repeat purchases. The vendor description does not specify particular industries, so it appears suited to a broad range of sectors that rely on customer retention, referrals, and ongoing engagement. Features and Usability ### What are the key features of omniLoyalty? omniLoyalty offers loyalty program and membership management, plus rewards management, gift card management, and loyalty cards. It includes customer database, customer profiles, transaction history, and segmentation, along with campaign management, email marketing, SMS marketing, referral tracking, real-time analytics, reporting, and third-party integrations. Integrations ### Which third-party tools and platforms does omniLoyalty integrate with? omniLoyalty integrates with omniBilling, omniBooks, omniCommerce, omniCustomers, omniForms, omniMarketer, omniOrders, omniPay, and omniSign. It also connects to omniAuctions, omniBookings, omniChain, omniContent, omniExchange, omniMarketplace, omniPass, omniSite, omniTrust, and omniVerify for billing, commerce, communications, and verification workflows. Getting Started and Support ### What training and onboarding options does omniLoyalty offer? omniLoyalty provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars offer scheduled learning sessions, documentation gives written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does omniLoyalty offer? omniLoyalty offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available for support topics, so user experience details such as response times, helpfulness, or common frustrations cannot be described here. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra data shows that buyers of Customer Loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) omniLoyalty supports all three features that reviewers rate as most important: **Loyalty Program**, **Rewards Management**, and **Third-Party Integrations**. Together, these capabilities help businesses build and run loyalty initiatives, manage customer rewards more effectively, and connect the platform with other systems, allowing teams to deliver more consistent customer experiences and strengthen retention. Loyalty Program 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Rewards Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Strategize and implement rewards for returning customers, employees and other members Gift Card Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Loyalty Cards 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage loyalty cards that hold rewards and promotions to incentivize customers to return Activity Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems CRM 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system omniLoyalty 47 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Gamification: Games or game-like elements to track progress and reward accomplishments - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Referral Tracking: Log and store the source of contacts/leads - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - SMS Marketing: Send promotional campaigns or transactional messages via text messages - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ omniBilling](https://www.capterra.com/p/10006101/omniBilling/)[ omniBookings](https://www.capterra.com/p/10006080/omniBookings/)[ omniBooks](https://www.capterra.com/p/10006069/omniBooks/)[ omniCommerce](https://www.capterra.com/p/10006090/omniCommerce/)[ omniCustomers](https://www.capterra.com/p/10006088/omniCustomers/)[ omniForms](https://www.capterra.com/p/10006071/omniForms/)[ omniMarketer](https://www.capterra.com/p/10006095/omniMarketer/)[ omniPass](https://www.capterra.com/p/10006091/omniPass/) ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DK Dori K. Managing Partner Hospitality ### "simple and powerful loyalty system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2023 Pros With repeat customers on the rise we needed easy to integrate and powerful solution Cons It was easy to setup, configure and get going Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.