--- title: "Alterdata Shop Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Alterdata Shop Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more." source_url: "https://www.capterra.com/p/10006100/Alterdata-Shop/" page_type: "product" language: "en" --- # Alterdata Shop Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Alterdata Shop ## What is Alterdata Shop? The best software in Brazil! Alterdata is the specialist in solutions for businesses of all sizes. With 34 years of experience and over 60,000 clients, our hub offers process automation, streamlined routines, and cutting-edge technology. With our Shop line, you will have excellent tools for issuing invoices, inventory control, financial management, result reports, and integrations with marketplaces and online stores. Simplify your operations, save time, and rely on the best technology in the. ## What is Alterdata Shop used for? [Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Top alternative Featured Overall rating Based on 85 user reviews Reviews sentiment Positive 93% Neutral 6% Negative 1% Starting price R$0.01 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Alterdata Shop?[Manage this product listing](https://www.g2.com/products/alterdata-shop/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Alterdata Shop 4.6 (85) VS. [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price R$0.01 per user, per month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (85) Ease Of Use 3.8 (26,641) Value For Money 4.4 (84) Value For Money 3.6 (20,480) Customer Service 4.3 (85) Customer Service 3.6 (20,738) ## Alterdata Shop alternatives [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [Bman](https://www.capterra.com/p/199764/Bman/) [4.8 (34)](https://www.capterra.com/p/199764/Bman/#reviews) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/199764/Bman/) Highest Rated [Kladi](https://www.capterra.com/p/10019281/Kladi/) [5.0 (12)](https://www.capterra.com/p/10019281/Kladi/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019281/Kladi/) [ikas](https://www.capterra.com/p/10006487/ikas/) [4.7 (149)](https://www.capterra.com/p/10006487/ikas/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10006487/ikas/) [View all alternatives](https://www.capterra.com/p/10006100/Alterdata-Shop/alternatives/) ## FAQs about Alterdata Shop Overview ### What problems does Alterdata Shop solve? Alterdata Shop solves slow, fragmented retail operations by making sales, inventory, purchasing, finance, and accounting follow-up easier to manage in one intuitive system. Store managers, sales staff, back-office teams, and food-service operators benefit from faster daily workflows, easier function discovery, less retraining, and reduced rework between departments. Answer based on 30 reviews Overview ### Which roles and teams benefit most from Alterdata Shop? Alterdata Shop is most used by administrative staff, store managers, business owners, and inventory or finance teams. Administrative users handle daily operations and records, managers track sales and performance, owners oversee business control, and stock, purchasing, billing, and financial roles use it to manage inventory, orders, invoicing, and routine workflows. Answer based on 85 reviews Overview ### What company size and industries is Alterdata Shop built for? Alterdata Shop is built primarily for small businesses in retail, with 99% of reviewers from small companies and 31% from retail. It also serves franchising, service providers, construction at 9%, and building materials at 8%, fitting businesses that need retail management systems across the Alterdata ecosystem. Answer based on 85 reviews Features and Usability ### What are the key features of Alterdata Shop? Alterdata Shop includes core retail features such as inventory management, point of sale (POS), sales order management, and customer history, plus accounting integration for invoicing and fiscal document handling. Reviewers also frequently mention customizable reports, multi-location operations, and financial control tools for purchases, stock movement, and day-to-day sales management. Answer based on 30 reviews Limitations ### Does Alterdata Shop have bugs or stability issues? Alterdata Shop works reliably for routine retail tasks, but bugs and stability issues appear often enough to matter for some teams. Many users say updates fix errors and improve the system, while others report freezes, crashes, slowdowns after updates, and friction in branch integration, reporting, and certain POS or invoicing processes. Answer based on 25 reviews Integrations ### Which third-party tools and platforms does Alterdata Shop integrate with? Alterdata Shop integrates with novomind iSHOP, Karoo, Mercos, and Scantek, and connects to Adobe Commerce, Alterdata Pack, DonorPoint, Gerencianet, Loja Integrada, NFSTOCK, Nuvemshop, Shopify, Tray, and VTEX. These integrations cover ecommerce, sales, payments, and inventory workflows. Answer based on 13 reviews Getting Started and Support ### What training and onboarding options does Alterdata Shop offer? Alterdata Shop provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars deliver scheduled presentations, documentation gives written reference material, and videos offer self-paced viewing for product learning and setup. Answer based on 2 reviews Getting Started and Support ### What customer support options does Alterdata Shop offer, and how do users rate the experience? Alterdata Shop offers email/help desk, FAQ/forum, a knowledge base, 24/7 live support, and chat. Users often describe support as attentive, patient, and technically capable, with quick responses in many cases. However, some report long chat queues, slow resolutions, inconsistent guidance, and frustration with support policies. Answer based on 26 reviews Features and Usability ### How well does Alterdata Shop handle inventory management? Alterdata Shop handles inventory management well for many retail and food service businesses with integrated stock, sales, purchasing, and financial controls. Many teams find product registration, inventory tracking, and daily operations straightforward, though some users want better low-stock and expiration alerts, easier branch stock communication, and simpler setup for minimum stock rules. Answer based on 25 reviews ## Features AI summary Based on 617 Retail Management Systems reviews Capterra data shows that buyers of Retail Management Systems rank the following features as their top priorities: - **Credit Card Processing** (**78%** of reviewers rated this feature as critical) - **Inventory Control** (**59%**) - **Real-Time Data** (**62%**) Alterdata Shop supports **Credit Card Processing** and **Real-Time Data**, giving retailers the tools to process payments efficiently and monitor store activity as it happens. However, it does not include **Inventory Control**. Instead, it offers other highly rated capabilities, including **Multi-Location** (**60%**) and **Inventory Tracking** (**57%**), which can help businesses oversee stock across stores and keep closer watch on item availability, allowing teams to make faster decisions and maintain day-to-day accuracy. Inventory Management 4.4 (72) 72.22% of 72 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Merchandise Management 4.5 (61) 62.30% of 61 reviewers that rated this feature as important or highly important Provides intelligence to make the right inventory purchasing decisions. For Retail 4.4 (60) 68.33% of 60 reviewers that rated this feature as important or highly important For Retail Stores Point of Sale (POS) 4.6 (60) 63.33% of 60 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Order Management 4.4 (53) 50.94% of 53 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Purchase Order Management 4.4 (53) 50.94% of 53 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Alterdata Shop 46 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Retail: For Retail Stores - Forecasting: Form predictions based on past and present data/trends - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Shipping Management: Manage and track orders being shipped to customers - Stock Management: Manage the buying, selling, and holding of stocks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. Features 4.5 (85) 4.5 Based on 85 reviews ## Pricing Value for money 4.4 (84) Free Version Basic R$0.01 Value for money 4.4 (84) 4.4 Based on 84 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ Alterdata Pack](https://www.capterra.com/p/197060/Alterdata-Pack/)[ DonorPoint](https://www.capterra.com/p/137673/Marketplace/)[ VTEX](https://www.capterra.com/p/159471/VTEX/)[ Loja Integrada](https://www.capterra.com/p/206941/Loja-Integrada/)[ Nuvemshop](https://www.capterra.com/p/202514/Nuvemshop/)[ Tray](https://www.capterra.com/p/191861/TRAY/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (85) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (85) 4.3 Based on 85 reviews ## User reviews Overall rating 4.6 Based on 85 reviews Filter by rating 5(59) 4(20) 3(5) 2(1) 1(0) Mentioned topic Sorted by most recent MP Mariane P. Proprietária Health, Wellness and Fitness ### "Excelente sistema, recomendo á todos!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2025 Estou muito satisfeito e aconselho quem deseja conhecer um sistema que vai ajudar a sua empresa a crescer com mais tranquilidade e dados reais. Pros s sistemas do Grupo Alterdata oferecem uma gestão eficaz tanto para empresas iniciantes quanto para grandes organizações. A ferramenta foi fundamental para o controle financeiro da minha empresa e para a manutenção de um ritmo de lucratividade, graças aos valiosos índices que proporciona. Cons Não tenho o que reclamar do sistema, me atende em tudo, excelente. Alternatives considered [TOTVS ERP](https://www.capterra.com/p/191104/TOTVS-BI/) [Omie](https://www.capterra.com/p/191350/Omie-ERP/) [Bling](https://www.capterra.com/p/191410/Bling/) Reasons for choosing Alterdata Shop Pela gestão que o sistema entrega e pela rapidez nos atendimentos, além de atenção do consultor na decisão de compra. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AA Adrienne A. Auxiliar de E-commerce Júnior Retail ### "Alterdata - ERP para gestão de loja física" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 February 1, 2025 Boa, apesar de não ser muito intuitivo nem moderno, tem boas funcionalidades. Pros Os relatórios são bem completos, podendo personalizar de acordo com a necessidade da empresa, gerando informações de extrema importância para tomada de decisão. Cons Não integra diretamente com plataformas de E-commerce, o que hoje em dia pesa muito negativamente. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Mauro Azevedo A. Administrativo Wholesale ### "Ótimo produto. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 13, 2024 Minha experiência geral com o Alterdata Shop tem sido muito positiva. A plataforma é fácil de usar e oferece uma ampla gama de recursos que tornam a gestão mais eficiente e eficaz. A equipe de suporte técnico também tem sido muito prestativa e responsiva sempre que tive alguma dúvida ou problema. No geral, estou muito satisfeito com o Alterdata Shop e recomendaria a plataforma a outros profissionais que estão buscando uma solução inovadora e confiável. Pros Varias funcionalidades que traz praticidade no dia a dia. Cons O chat para suporte não é muito bom além de lento. Reasons for choosing Alterdata Shop Mas qualidade e indicação de outros sobre a qualidade do produto. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS luciano S. T.i Construction ### "Conhecendo o sistema ALTERDATA SHOP" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 July 29, 2023 começamos a usar o sistema a menos de 1 anos , mas achamos alguns pontos bem Fáceis tipo orçamentos e outros pontos bem díficies exemplor o controle de estoque e PDV Pros A criação de orçamentos e o envior por whatsapp Cons suporte por whatsapp , pois o tempo de estera é muito longo e como a loja esta aberta nem sempre conseguimos o suporte na hora. Reasons for choosing Alterdata Shop conhecemos o alter dada atraves indicação de amigos Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS alexandre S. administrador Textiles ### "custo beneficio" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 25, 2023 positiva no geral Pros facilidade para emissão de nota fiscal eletronica e controle de estoque Cons o atendimento via chat para problemas mais críticos é desgastante e muitíssimo superior a um atendimento via fone Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AC Andreia Cristina F. proprietaria Cosmetics ### "otimo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2023 facilita muito o dia a dia da empresa Pros facilidade de emitir nota somente as desejadas Cons quantidade no estoque tem que ser alterada , não da entrada conforme numero de nota Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FM Fabricio M. Sócio Dairy ### "Uso Diário " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2023 Sistema bom, abrange a qualquer tipo de comercio. Pros Atendimento suporte extremamente prestativo, sistema gigante atende todo tipo de empresa. Cons Sistema trava demais, apos a mudança para Premium não é mais o mesmo. No meu ramo de vendas laticínios o sistema ao fazer sangria, mostra toda as vendas aonde deseja fazer sangria, com isso, todos os funcionários ficam sabendo o valor total de vendas do dia. Reasons for choosing Alterdata Shop Somos uma franquia, por isso foi escolhido ja que usamos ele a um bom tempo. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Andeson G. Assitente Fiscal Retail ### "importância dos dados " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2023 rapidez nas informações do estoque Pros muito pratico a o cadastro de mercadoria, rapidez ao importar as NF direto do site da sefaz. Cons não há algo que deixe a desejar nos sistema Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BS bruno S. gerente International Trade and Development ### "minha opiniao sobre o sistema" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 21, 2023 apenas 1 mes usando, mas estou gostando, muito pratico Pros a praticidade em geral, é muito tranquilo, muito pratico, facil de aprender Cons por enquanto estou gostando de tudo, o ''negativo'' por enquanto é a demora do suporte as vezes para atender Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VL Victor L. Consultor de vendas Construction ### "Alterdata Show" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2023 Excelente Pros Facilidade para fazer orçamento, finaliza-lo e emitir a nota. Cons Dificuldade para gerenciar o estoque, mas irei me atualizar. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/10006100/Alterdata-Shop/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [PayPal vs Alterdata Shop](https://www.capterra.com/compare/207944-10006100/PayPal-vs-Alterdata-Shop) [Bman vs Alterdata Shop](https://www.capterra.com/compare/199764-10006100/Bman-vs-Alterdata-Shop)