# NextGen Healthcare Practice Management Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about NextGen Healthcare Practice Management Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more. Source: https://www.capterra.com/p/10006130/NextGen-Healthcare-Practice-Management --- # NextGen Healthcare Practice Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) NextGen Healthcare Practice Management ## What is NextGen Healthcare Practice Management? NextGen's Practice Management software captures your practice’s true revenue potential with an all-in-one PM solution. Users will be able to keep up with the medical world's complex billing challenges with this user-friendly solution that ensures physicians are paid for their services and patients receive accurate insurance coverage. Top-ranked by Black Book Research for 6 consecutive years Nextgen PM platform offers comprehensive coding, data interchange, collections management, and registration and scheduling tools. ## What is NextGen Healthcare Practice Management used for? [Medical Billing](https://www.capterra.com/medical-billing-software/)[Patient Management](https://www.capterra.com/patient-management-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NextGen Healthcare Practice Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.nextgen.com&name=NextGen Healthcare Practice Management) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NextGen Healthcare Practice Management 3.6 (5) VS. [3.9 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (5) Ease Of Use 4.1 (128) Value For Money 3.8 (5) Value For Money 3.6 (116) Customer Service 3.8 (5) Customer Service 3.7 (124) ## NextGen Healthcare Practice Management alternatives [4.7 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (499)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10006130/NextGen-Healthcare-Practice-Management/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Charting 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Practice Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Reporting & Statistics 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Claims Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Document Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Forms Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store, manage and track all forms in a centralized location NextGen Healthcare Practice Management 51 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Process of paying the insurance sum to the policyholder Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule Automatically generates E/M codes based on information collected during patient charting Tools that provide relevant information at specific times to support judgments and courses of action Store, manage, and track all electronic documents in a centralized location Transfer of data from one computer system to another A paperless claim form that is electronically shared Create and securely store digital patient records For family practices Intended for medical use such as diagnosis, treatment, and consultation Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Conduct intake assessments to determine patient health status, medical history, conditions, etc. Checking eligibility of patients for different insurance claims Activities related to the initial admission of a charge into the organization's care Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage billing and payments for a healthcare provider Access to patient medication history data Manage and support multiple locations Supports practices with multiple healthcare professionals Create, send, and view electronic invoices Allow communication between the company and patients via messages, SMS, emails, phone, and more A repository of patient data, including their past and current health issues, treatment history, and more Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Track and organize physician schedules and pertinent information Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Streamlining repetitive tasks and activities through automated and predefined workflows Analyze and gain insights into data in real-time Receive data and information in real time Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Meet with patients remotely Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.8 (5) 3.8 Based on 5 reviews ## Pricing Value for money 3.8 (5) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.8 (5) 3.8 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (5) 3.8 Based on 5 reviews ## User reviews Overall rating 3.6 Based on 5 reviews Filter by rating 5(1) 4(3) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent AA annalisa a. MEDICAL BILLER AND CODER Medical Practice ### "Medical Billing on Nextgen" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2025 Pros As a medical biller and coder i absolutely enjoy using Nextgen Healthcare.It is a very easy software to learn,extremely practical and with a lot of useful tools.I have used other medical software but none surpasses my experience with Nextgen.I highly recommend it to any practice/Biller as it is very user friendly. Cons I really have nothing negative to say about Nextgen Healthcare.My experience is nothing but positive and i highly recommend it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NC Nikki C. Associate Director Hospital & Health Care ### "Feedback NGO" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 14, 2025 The system itself is great. \[sensitive content hidden\], our account manager is fantastic. She is always responsive and helpful. She helps us quickly resolve anything she can for clients. Sales is very responsive, but could do better about having transparent pricing and being available to talk through what would be best for clients. I've had clients frustrated with back and forth when they want a conversation with sales. Pros The practice management software is easy to use. We like it from a billing perspective, and I think it offers many add-ins that clients can choose if they wish. We've had great experiences with trainers at NextGen as well. Cons Accounting has not been consistent over the years. We have to reach out regarding invoices and billing is not always clear. Switched from [Tebra](https://www.capterra.com/p/129169/Tebra/) We like NGO, but we also let clients make the ultimate decision. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TF Tami F. Practice Administrator Medical Practice ### "NextGen is a win!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 21, 2025 We used it for years and overall were very satisficed. When we left the group that was using it, unfortunately the price point was too high for an individual practice. Pros The scheduling feature was our clinic's favorite. The reporting feature was my personal favorite. Cons The posting of the insurance and patient payments were confusing. Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reasons for choosing NextGen Healthcare Practice Management AthenaOne didn't meet the needs of that group of providers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM angie m. Patient and Registered Nurse Hospital & Health Care ### "NextGen is Recommended by Patients" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 18, 2024 I have been using NextGen with my rheumatology specialist for over two years now. I love that I can readily read her notes, access lab results, and communicate with her. Having access to this information builds my confidence in the care I am receiving. Pros I like that my medical provider and I can communicate with one another through the NextGen Healthcare app. When she leaves me a note, I receive an email notification and can quickly check her message and reply. Cons I have not experienced any difficulties but always question the security of my online medical information. Based on the pamphlet information I was provided, NextGen takes security very seriously which eases my mind. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KP Katie P. Practice Manager Medical Practice ### "Nextgen the nightmare" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 17, 2024 NIGHTMARE that doesn't end since they don't do their jobs correctly when you cancel the service exactly how you are supposed to. Pros Absolutely nothing. It is awful. The worst. Cons Everything, the outdated technology is a security risk, the customer service representatives are rude and incompetent, the worst experience for an outrageous price. Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reasons for choosing NextGen Healthcare Practice Management I left Nextgen and have Athena thankfully Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 20, 2024 Hi Katie, We hear your frustration. The experience you describe falls far short of the high standards we set for ourselves. We strive to make every client touch point, from product to service, positive and successful. If you are open to a live conversation, I would welcome learning additional details. Please email me at coedwards@nextgen.com with some time options that work for you and we’ll set up a call. Thank you so much, Katie. Sincerely, Colleen Edwards Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)