# Benchmark Gensuite Quality Management Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Benchmark Gensuite Quality Management Software - reviews, pricing plans, popular comparisons to other Quality Management products and more.

Source: https://www.capterra.com/p/10006178/Benchmark-Gensuite-Quality-Management

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# 

 Benchmark Gensuite Quality Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Benchmark Gensuite Quality Management

## What is Benchmark Gensuite Quality Management?

Benchmark Gensuite's Quality Management software empowers businesses to achieve top-tier quality standards by tailoring solutions to their unique requirements. The software is designed to not just meet but surpass customer expectations while ensuring adherence to industry standards and fostering continuous improvement. It provides streamlined workflows for managing critical quality processes like ISO Program Management, audits & inspections, CAPA tracking, and customer complaint management. With features such as Unified Event Management, Integrated Corrective and Preventative Action Tracking, and Digital Assessment & Inspection programs, businesses can effectively monitor, address, and prevent quality issues in real-time. The software's emphasis on user-friendliness, adaptability to diverse business processes, and robust analytics capabilities makes it a comprehensive solution for driving quality excellence.

## What is Benchmark Gensuite Quality Management used for?

[Quality Management](https://www.capterra.com/quality-management-software/)[Reporting](https://www.capterra.com/reporting-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

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Negative

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Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Benchmark Gensuite Quality Management

5.0 (1)

VS.

[4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

Contact vendor

Starting Price

$25000

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.1 (525)

Value For Money

5.0 (1)

Value For Money

4.2 (427)

Customer Service

5.0 (1)

Customer Service

4.5 (490)

## Benchmark Gensuite Quality Management alternatives

[4.6 (128)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (144)](https://www.capterra.com/p/191777/GoAudits/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (54)](https://www.capterra.com/p/147317/PropelPLM/reviews/)

Starting price

$73.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.8 (116)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Ad hoc Reporting

Generate one-off reports that meet information requirements

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Benchmark Gensuite Quality Management 39 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Track and monitor efficient handling of all changes/transitions

Record and track all relevant internal and external communications

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Track and manage adherence to policies for any service, product, process, or supplier

Investigate and take action at root cause or error in processes to prevent recurring issues

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Creation and customization of dashboards

Import and export data to and from software applications

Graphical representation of data

Process of tracking logged defects (errors) in a product or service to create new versions to fix the error

Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations

Store, manage, and track all electronic documents in a centralized location

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Manage and track all disruptions and incidents

Track and monitor processes/products to ensure they meet international standards developed by the ISO

Manage, maintain and track the performance of assets and equipment

Ensure that quality requirements and standards are met across production processes

Receive data and information in real time

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Search and filter data across systems to locate required information by entering keywords or certain criteria

Qualify, select, and monitor supply chain partners

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Track employee/learner's progression through training programs

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NR

Nathalie R.

Director, Global Quality & Sustainanility

Chemicals

### "Benchmark gensuite, a great platform to support Quality Processes "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 17, 2023

Excellent, we could quickly find solutions to users ; Benchmark Gensuite is also continuously improving their modules and offering, now with great AI features coming. so you feel your platform will stay up to date over the years

Pros

The flexibility and the Benchmark team. Without the team, it wouldn’t have been possible to do all the work we’ve done. Our company is big, and we want to have our own processes. With Benchmark Gensuite, you feel like everything is flexible to adapt as your company changes over the years.

Cons

some integrations between modules were not out of the box and did require some customization

Reasons for choosing Benchmark Gensuite Quality Management

Flexibility & large number of modules to add in the future , in Q area but also EHS or sustainability

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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