--- title: "Whautomate Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Whautomate Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/10006224/Whautomate/" page_type: "product" language: "en" --- # Whautomate Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Whautomate ## What is Whautomate? Whautomate is a Multi-Channel Customer Engagement and Automation platform that helps you streamline and automate the customer experience across channels like WhatsApp, Instagram, Messenger, Telegram, and Live Chat. We help businesses in boosting their sales and Customer Engagement. ## What is Whautomate used for? [Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price SGD89 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Whautomate?[Manage this product listing](https://www.g2.com/products/whautomate/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Whautomate 5.0 (7) VS. [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price SGD89 Other Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (7) Ease Of Use 4.6 (4,139) Value For Money 4.7 (7) Value For Money 4.4 (2,795) Customer Service 5.0 (7) Customer Service 4.6 (2,357) ## Whautomate alternatives [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Calendly](https://www.capterra.com/p/148036/Calendly/) [4.7 (4,158)](https://www.capterra.com/p/148036/Calendly/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148036/Calendly/) [View all alternatives](https://www.capterra.com/p/10006224/Whautomate/alternatives/) ## FAQs about Whautomate Overview ### What company size and specific industries is Whautomate built for? Whautomate is designed for businesses of all sizes, including small businesses, mid-market companies, and enterprise organizations. The vendor description does not specify any particular industry focus, so it appears suitable for a broad range of sectors. Features and Usability ### What are the key features of Whautomate? Whautomate offers payment processing, subscription management, and workflow automation as core features. It also includes CRM, booking management, and appointment scheduling, plus billing and invoicing tools, chat and chatbot functions, alerts and notifications, reporting and analytics, and third-party integrations for connected workflows. Integrations ### Which third-party tools and platforms does Whautomate integrate with? Whautomate integrates with 10 third-party tools and platforms, including communication and automation apps such as ChatGPT, Instagram, Messenger, and Telegram, plus commerce and payments tools like Shopify, WooCommerce, Stripe, Razorpay, MyFattura, and Zapier. Getting Started and Support ### What training and onboarding options does Whautomate offer? Whautomate provides in person training, live online sessions, webinars, and videos to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars cover shared learning sessions, and videos offer self-paced reference for reviewing product steps and features. Getting Started and Support ### What customer support options does Whautomate offer? Whautomate offers Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. These support channels give users several ways to reach assistance, though no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 6,612 SMS Marketing reviews Capterra reviewers highlight these as the features buyers care about most when choosing marketing automation software: - **Email Marketing** (**59%** of reviewers rated this feature as critical) - **Event Triggered Actions** (**48%**) - **Lead Capture** (**51%**) Whautomate supports **Email Marketing** and **Event Triggered Actions**, giving teams tools to run campaigns and send follow-up messages based on customer behavior. However, it does not include **Lead Capture**. Instead, it offers **CRM** (**54%**), which helps businesses organize contact data and manage customer relationships in one place, providing teams with better visibility into prospects and ongoing interactions. CRM 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system API 5.0 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Marketing Automation 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Multi-Channel Communication 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Calendar Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Campaign Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Whautomate 47 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Canned Responses: Shortcuts for inputting frequently used messages - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Email Marketing: Create and send email blasts/campaigns - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Invoicing: Create, send, and view electronic invoices - Online Payments: Accept and process online payment transactions - Payment Processing: Accept, record, and reconcile financial transactions - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Segmentation: Group leads or contacts based on their specific characteristics - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (7) 4.7 Based on 7 reviews ## Pricing Value for money 4.7 (7) Free Trial Basic SGD89.00 Other, Value for money 4.7 (7) 4.7 Based on 7 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Telegram](https://www.capterra.com/p/180347/Telegram/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[ Razorpay](https://www.capterra.com/p/179263/Razorpay/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (7) 5.0 Based on 7 reviews ## User reviews Overall rating 5.0 Based on 7 reviews Filter by rating 5(7) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CM Carolina M. Clinical Director Veterinary ### "A powerful platform backed by an outstanding and responsive team" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2026 Our overall experience has been very positive. The onboarding process has been closely supported from the beginning, making the transition and configuration of a fairly complex workflow much easier. The platform offers a very interesting combination of communication, automation and online booking tools. What stands out most, however, is the responsiveness of the team and their willingness to understand how we actually use the platform and adapt it accordingly. It feels like a product that is actively evolving, with a team that is genuinely involved in making it better. Pros I the range of features available, particularly the combination of WhatsApp automation with the online booking system. What I appreciate most is the team behind the platform. We selected the onboarding package, and the level of support has been excellent. The team is extremely available, provides clear and careful explanations, and follows the implementation very closely. Above all, this is a dynamic team that genuinely listens to its customers. Suggestions and feedback are taken seriously, and we have already seen updates implemented quickly and efficiently. It is very positive to actually see the platform evolving as we use it. Cons The platform is still evolving, so there are some areas and that could be further refined, specially in the inbox, messages sorting is still confusing. However, the team is very receptive to feedback and actively works on improvements, which makes this much less of a concern. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Acuity Scheduling did not offer native WhatsApp integration or the double-confirmation workflow we needed. We were also looking for a more responsive platform, with a team that actively listens to feedback and evolves the product according to customer needs. Alternatives considered [Wati](https://www.capterra.com/p/204314/WATI/) Reasons for choosing Whautomate Integrating Wati.io with our existing booking system would have required additional third-party automation, such as Zapier, making the overall setup more complex. We preferred Whautomate because it provides WhatsApp communication, automation and online booking within a single platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User CCO Consumer Services ### "Great Whatsapp client for customer growth" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2025 Pros Whautomate has allowed us to drive immense growth for our business. Its automation capabilities have been second to none, and our ability to plug into other functions of our business via APIs have really kept us agile. Cons When working with super high volumes of incoming messages, the message inbox can get a little hair and difficult to manage. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 8, 2025 Thank you for sharing your valuable feedback! We truly appreciate your insights. We are continuously working to improve the inbox experience and will focus on making it more efficient, especially when managing high volumes. We're also exploring options to enhance notification settings for better usability. Your input helps us grow and deliver an even better experience for you! LD Lakshmi D. CEO and Founder Health, Wellness and Fitness ### "Small Business Friendly WhatsApp Automation Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 6, 2024 My overall experience with Whautomate has been positive and helpful for my business. I had researched extensively for platforms that would cater to my specific needs, were quick to install and did not require heavy investments. Whautomate met all my requirements. The team is also great to work with and the CEO was personally involved in critical requirements. Pros 1\. Easy to implement 2. Out of the box automations 3. Frequent updates/releases 4. Good customer support Cons As a small business, most of my requirements were met in the out of the box version of the platform. The payment gateway integration is an area that can be better. The more integrations that are available out of the box, the better it is for businesses to choose from. Alternatives considered [Interakt](https://www.capterra.com/p/241014/Interakt/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 20, 2024 Thank you Lakshmi for the review! Appreciate your feedback! We are working towards adding more integrations to Whautomate. Favian M. Marketing Manager Marketing and Advertising ### "Ease and simplicity " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2024 Overall i would definitely recommend whautomate for anyone that wants to use appointment scheduling and chatbot for their business Pros I liked the product as a whole where making whatsapp chat bot and customising the botflow helped us cater to our personalised needs Cons I would say there was anything that i disliked as everything that we wanted was available by whautomate Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 31, 2024 Thank you so much Favian for your thoughtful review! Your recommendation means a lot to us, and we're delighted to have been able to support your business with our WhatsApp chatbot functionalities. Thank you for choosing Whautomate, and we look forward to continuing to serve you! AN Anonymous User Business Growth Catalyst Information Technology and Services ### "good way to manage whatsappp" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 12, 2024 good, I get features which I want to build and deployed Pros Their problem solving, heloing and shipping products Cons nothing as of now, all good support they have shown Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 27, 2024 Thank you for your review! We are glad you're enjoying our platform and support! TK Touseef K. Marketing Manager Information Technology and Services ### "Exceptional Customized Chatbot Solutions from Whautomate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2023 My overall experience with Whautomate has been profoundly positive and certainly transformational for our customer service operations. From the outset, the team at Whautomate demonstrated a high level of professionalism and a deep understanding of AI chatbot technology, setting a solid foundation for what was to come. Pros The level of customization Whautomate offers is truly unparalleled. They didn't just offer me a one-size-fits-all solution; they took the time to understand my audience and business goals, creating a chatbot that felt like an integral part of my team. The bot aligns perfectly with our brand voice and seamlessly handles the varied and complex queries we receive. Whautomate’s customer support is as responsive and reliable as their chatbots. Any time I had questions or needed assistance, their support team was there with quick and effective solutions. They’ve provided comprehensive training and resources to ensure we get the most out of our chatbot. In conclusion, if you’re looking for a chatbot solution that is tailor-made for your needs, efficient in handling queries, and backed by excellent support, Whautomate is the company to go to. Their dedication to innovation and customer satisfaction shines through their work. I highly recommend their services to any business looking to improve their customer interaction and streamline operations. Cons While my experience with Whautomate's customized chatbot services has been overwhelmingly positive, I believe there's always room for improvement. The area I liked least would be the initial learning curve associated with their dashboard and tools. While the system is ultimately user-friendly, the initial setup and familiarization process was somewhat time-consuming, and it took a bit of trial and error before we could fully utilize all the features effectively. Alternatives considered [Interakt](https://www.capterra.com/p/241014/Interakt/) [Haptik](https://www.capterra.com/p/186856/Chatbots/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 8, 2023 Thank you for your review! We're glad that our customization and chatbot have made a positive impact on your business. We're continuously working on improving the initial learning curve, and your feedback is valuable. If you have more suggestions, please share. We're here to support your success. Saiyasodharan R. Bitcoin Engineer Financial Services ### "Very happy so far" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 6, 2023 Very satisfied. Pros The AI integration was very helpful and it really works like magic. Cons Wont complain for the value that I get for the money that I pay. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 12, 2023 Dear Saiyasodharan R, Thank you for your wonderful review! We're excited to hear that you're very happy with our platform, especially the AI integration. It's fantastic to know it's been helpful. We appreciate your understanding of the great value our platform offers. Your satisfaction is our top priority, and we look forward to continuing to serve you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.