# Orimon AI Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Orimon AI the right Chatbot solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10006228/Orimon/reviews --- Orimon AI 3.7 (7) [View alternatives](https://www.capterra.com/p/10006228/Orimon/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Orimon AI Ease of use 4.3 Customer Service 3.7 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shradha K. Sr. Content Writer Marketing and Advertising Used the software for: Less than 6 months ### "The most advanced DIY conversational chatbot builder!" March 31, 2023 5.0 Cost efficient! I would encourage every SME, and startup who are in dire need of conversational chatbots but are in a resource crunch to try Orimon and marvel at how well you can integrate it into your brand marketing activities. Pros Being a not-so-tech-savvy person, the best part of Orimon for me was its easy accessibility and quick deployment. I could figure everything out on my own! I think it must have taken hardly 10 minutes for deployment. And other mind-blowing features are its flexibility, customizing options, multi-lingual capability, and no requirement for any separate training. Cons Well, I wished I could use Orimon much earlier! It's literally the easiest DIY Bot Builder. Review Source MJ Marcos J. Director Internet Used the software for: Less than 6 months ### "Excellent solution" September 15, 2023 5.0 I have more time to focus on the business with orimon, because I used to waste time on customer service and support and with the bot I can focus on what really matters because it responds just as a human operator would, very politely and quickly. Pros The idea of a chatbot operating in different media with natural language is fantastic, as it brings a human touch to conversations and makes everything more natural, and the advantage of training with your own content and correcting it with the audit is easy for simple users. Cons Some persistent fixes such as links and the ease of losing the focus of the conversation by the bot. Alternatives considered [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) Reason for choosing Orimon AI Encontrei mais personalização do que em outras ferramentas. Review Source jH jehad H. CEO Computer Software Used the software for: Less than 6 months ### "Disappointing Experience with Orimon" October 28, 2024 1.0 I’ve had a consistently frustrating experience with Orimon. The bot is overly focused on collecting leads right from the start of the conversation, rather than allowing a natural flow where the customer can first learn about and be convinced by the product. This rush to gather information is off-putting and doesn’t foster customer trust. Additionally, I’ve encountered multiple issues where the bot sends random characters and symbols, making the conversation confusing and unprofessional. To make matters worse, the bot has generated incorrect product prices on several occasions, inventing prices that don’t match the actual listings. When I first contacted support, I was told I’d receive a response within 12 hours. However, after 14 hours with no reply, I followed up, only to receive vague responses that seemed like stalling tactics, as if the representative didn’t understand my concerns. I then requested a refund, but they outright refused, stating they don’t offer refunds. Overall, Orimon has been unreliable, and their lack of accountability and unwillingness to address these issues makes it a poor choice for anyone in need of a dependable AI chatbot solution. I would not recommend this service. Pros nothing special in Orimon, nothing at all Cons What I liked least about Orimon AI was its pushy approach to gathering customer information right at the start of conversations, which felt rushed and disrupted the natural flow of interaction. Additionally, the bot often sent random characters or symbols, struggled with understanding key aspects despite extensive training, and even generated incorrect product prices on multiple occasions. The lack of effective support and the refusal to offer a refund further added to the negative experience, making it difficult to rely on Orimon AI as a trustworthy solution. Review Source VR Verified Reviewer Administrator Marketing and Advertising Used the software for: Less than 6 months ### "my Orimon review" October 1, 2024 5.0 I've only tried the chatbots but everything looks great Pros The chatbots service is something very useful Cons I would like to sell the service to my clients but some integrations are missing Review Source SK Sandip K. Sr. System Admin Information Technology and Services Used the software for: Less than 6 months ### "System Admin" July 9, 2024 5.0 Pros The Orimon chat bot service is excellent; it is remarkably simple to create, use, and update the knowledge base. Both we and our client are extremely satisfied with this service. Cons Right now, there are no cons Just keep updated with UI and Features Review Source RAO Roberto Arturo O. Real Estate Real Estate Used the software for: 1-2 years ### "Their connections to other platforms always fail" February 23, 2025 1.0 One of the worst AI chatbots on the market. I have purchased a membership with them since they started and to this day they always have problems with Facebook, Instagram or WhatsApp connections, which will only make you look bad with clients or in your business. Customer service is very bad, they just give you the runaround and don't solve any problems. Pros Chatbot creation and Design, is easy to use it Cons Their connections to other platforms always fail and the support is awful Review Source David S. Director of Installation Construction Used the software for: Less than 6 months ### "Train a chatbot as your sales/support rep" September 26, 2023 4.0 Great dev team, support staff and customer-oriented development of new features. Since we got it they have shipped updates non-stop, which is something we really appreciate, especially for these emerging technologies where new things are being launched almost daily. Pros I like that fact that it actually works. The development team is very proactive and they never stop improving their platform. I also like the fact that it has human takeover (this is crucial to avoid a bad feeling on customers who dislike bots) Cons I'm hoping they launch Instagram as a channel, which would definitely help A LOT, since this where most of our customer are coming from. Review Source Similar Products Featured