--- title: "Hiloo.me Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hiloo.me Software - reviews, pricing plans, popular comparisons to other Sales Tracking products and more." source_url: "https://www.capterra.com/p/10006255/Hiloo-me/" page_type: "product" language: "en" --- # Hiloo.me Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Hiloo.me ## What is Hiloo.me? With Hiloo, a few clicks are enough to control and manage the bookings of your beauty centre, beauty salon, dental office, psychology office and other activities by appointment. Access many features to better understand how to manage your business at 360 degrees. With Hiloo Booking your customers will be able to request an appointment from their smartphone. We will provide you with a link just for your business. No apps to download. ## What is Hiloo.me used for? [Spa](https://www.capterra.com/spa-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €299 Per Feature, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hiloo.me?[Manage this product listing](https://www.g2.com/products/hiloo-me/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hiloo.me 4.9 (15) VS. [5.0 (345)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting Price €299 Per Feature, Per Year Starting Price $130 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (15) Ease Of Use 4.9 (345) Value For Money 4.8 (13) Value For Money 4.8 (332) Customer Service 4.9 (14) Customer Service 5.0 (338) ## Hiloo.me alternatives [4.7 (3,657)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (278)](https://www.capterra.com/p/172058/Meevo-2/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (389)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10006255/Hiloo-me/alternatives/) ## FAQs about Hiloo.me Overview ### Which roles and teams benefit most from Hiloo.me? Hiloo.me is most used by beauty and wellness professionals, including estheticians and hairdressers, who need to manage appointments, client communication, and daily scheduling efficiently. Small business owners, salon directors, and independent service providers also benefit by organizing bookings, streamlining operations, and maintaining a smoother customer experience across busy workdays. Answer based on 15 reviews Overview ### What company size and industries is Hiloo.me built for? Hiloo.me is built for small businesses, with 100% of reviewers coming from that segment, especially Cosmetics at 53%. It serves beauty salons, dental and psychology offices, tattoo studios, veterinarians, and similar businesses, with additional reviewer presence in Individual & Family Services at 20% and Health, Wellness and Fitness at 13%. Answer based on 15 reviews Features and Usability ### What are the key features of Hiloo.me? Hiloo.me offers appointment scheduling, booking management, and availability management for client bookings. Core customer tools include client database, customer history, comments/notes, and confirmations/reminders. It also includes online booking, online payments, SMS messaging and reminders, loyalty cards and loyalty program, plus real-time reporting and customizable branding. Getting Started and Support ### What training and onboarding options does Hiloo.me offer? Hiloo.me provides live online training and videos to help teams get started. Live online sessions support guided instruction with a trainer, while videos offer self-paced reference for reviewing setup steps and product features at any time. Getting Started and Support ### What customer support options does Hiloo.me offer? Hiloo.me provides Email/Help Desk, FAQ/Forum, and Knowledge Base support. Users can submit requests, search help articles, or consult forum-style guidance for common questions. No reviewer feedback is available on support quality, response times, or helpfulness, so the support experience cannot be assessed from user comments. ## Features AI summary Based on 14,228 Sales Tracking reviews Capterra reviewers highlight these as the features buyers care about most when choosing appointment scheduling software: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) Hiloo.me supports **Appointment Management** and **Online Booking**, giving businesses a way to organize bookings and let clients schedule appointments without manual back-and-forth. However, it does not include **Calendar Management**. Instead, it offers other features that reviewers also rate as important, including **Confirmations/Reminders** (**50%**), **Mobile Access** (**51%**), and **Client Database** (**44%**), helping businesses reduce missed appointments, manage schedules on the go, and keep customer information in one place. Appointment Management 5.0 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Online Booking 4.5 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Confirmations/Reminders 5.0 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Mobile Access 4.9 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Client Database 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Customer Database 4.9 (11) 72.73% of 11 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Hiloo.me 32 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Commenting/Notes: Leave comments and notes on documents for others to view - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Store: Website through which businesses can sell goods or services over the internet - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Product Catalog: Present a catalog of inventory that customers can view - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Rescheduling: Manage the rescheduling of appointments - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message --- Get Advice We can help you find the software with the features you need. Features 4.9 (15) 4.9 Based on 15 reviews ## Pricing Value for money 4.8 (13) Free Trial Basic €299.00 Per Feature,Per Year Value for money 4.8 (13) 4.8 Based on 13 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (14) 4.9 Based on 14 reviews ## User reviews Overall rating 4.9 Based on 15 reviews Filter by rating 5(13) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent VS Valeriia S. Estetista Health, Wellness and Fitness ### "la gestione delle prenotazioni online " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2026 Pros La utilizzo per la gestione delle prenotazioni online e mi trovo davvero molto bene. Il gestionale è intuitivo, semplice da usare e rende l’organizzazione degli appuntamenti molto più efficiente. Un grande valore aggiunto è l’assistenza: l’amministrazione è sempre disponibile, risponde velocemente e trova soluzione a qualsiasi problema o dubbio. Questo dà molta tranquillità nel lavoro quotidiano. Lo consiglio a chi cerca un sistema pratico, affidabile e supportato da un team davvero presente. ⭐️⭐️⭐️⭐️⭐️ Cons Non ho trovato al momento i svantaggi che mi sono scomode. Per ora tutto bene. Unico cambiamento farei, darei possibilità per i vlienti abituali spostare appuntamento in autonomia. Switched from [Bookeo](https://www.capterra.com/p/117299/Bookeo/) Non disponibile amministratore e risposte molto sgarbate Alternatives considered [Diversified Billing](https://www.capterra.com/p/71178/Visual-Utility-Billing/) Reasons for choosing Hiloo.me aveva invio promemoria via wattsapp che fa risparmiare molto tempo Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AF ALICE F. Estetista Cosmetics ### "Ottimo prodotto concept eccellente!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2026 Ottima! Il prodotto è studiato benissimo con accuratezza nei dettagli e super efficace per le esigenze di delle professioniste del mio settore. Assistenza super! Lo consiglio senza esitazioni soprattutto per la disponibilità e la competenza del fornitore del servizio. Pros Il prodotto è studiato nei minimi dettagli,funzionale ed efficace per gestire l'attività. Intuitivo con una grafica essenziale ma piacevole Cons Al momento non ho segnalazioni è tutto perfetto per le mie esigenze. Non ho incontrato alcuna criticità Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MG Melissa G. Estetista Health, Wellness and Fitness ### "Eccezionale " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 5, 2026 Da quanto utilizzo Hiloo.me il lavoro è diventato molto più semplice e organizzato. La gestione degli appuntamenti è più chiara, e il remind al cliente mi aiuta a non avere più buchi e disdette dell’ultimo minuto. Un investimento che rifarei senza alcun dubbio. Pros L’organizzazione dell’agenda, il messaggio di promemoria al cliente e il fatto di avere tutto sotto controllo e in maniera molto più pulita. La gestione magazzino che mi aiuta a non arrivare mai senza scorta. Davvero tutto fantastico Cons Niente, è tutto perfetto. Mi sono trovata bene con tutto, sopratutto perché è molto semplice e veloce. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LC Laura C. Estetista Cosmetics ### "Perfetto da tutti i punti di vista " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2025 Pros Super disponibile per alcune modifiche e dubbi. La piattaforma è molto chiara e intuitiva Velocizza il lavoro di tutti giorni, mi piace molto avere la situazione economica sotto controllo Cons Mi piace tutto, non ho nulla che cambierei Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GI Giorgia I. Fiorista Retail ### "Ottimo gestionale " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 July 7, 2024 Pros L’applicazione è fatta su misura per le mie esigenze, facile ed intuitiva da usare per organizzare i miei ordini, assistenza super veloce! Super consigliato! Cons Non ho riscontrato alcun problema, nessuna nota negativa da aggiungere Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SN Simone N. Direttore Marketing and Advertising ### "Soddisfatto del prodotto" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 11, 2023 Sono riuscito a spendere molto meno tempo relativamente la gestione dei clienti Pros Hiloo.me eccelle per la sua intuitività e per la semplicità con cui gestisce prenotazioni e appuntamenti. Ciò che mi ha veramente colpito è la sua capacità di rendere trasparenti e gestibili processi altrimenti complessi, aumentando l'efficienza e risparmiando tempo prezioso. Questo software migliora notevolmente l'organizzazione aziendale, facilitando la comunicazione tra clienti e fornitori e minimizzando possibili errori. Il suo impatto positivo sull'esperienza del cliente e sulla produttività è uno straordinario vantaggio competitivo. Cons Sarebbe interessante valutare l'integrazione con altre app Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LT Lodovica T. Parrucchiera Individual & Family Services ### "Semplice e funzionale anche per non esperti di tecnologia " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2023 Con questo sistema siamo riuscite a sostituire in maniera efficace l’agenda cartacea in cui i dati dei clienti andavano persi..ora riusciamo a valorizzarlo anche attraverso le statistiche. Pros Il servizio è’ facile da usare.. ci aiuta molto sopratutto a noi che siamo in 3 ad organizzare i nostri appuntamenti e a tenere lo storico dei clienti Cons Una volta c’è stato un piccolo problema tecnico ma fortunatamente grazie all’assistenza è’ stato risolto in pochissimo tempo..i miei complimenti!! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CB Chiara B. Estetista Cosmetics ### "Recensione Hiloo.me" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2023 Pros Comodo ed intuitivo , facile da utilizzare Cons Non ho riscontrato alcun inconveniente. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SB Sonia B. Estetista Cosmetics ### "Utile, professionale, confido per l’utilizzo giornaliero." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 28, 2023 Pros La facilità nell’organizzazione dell’agenda e della giornata. La possibilitá di aggiungere le note in ogni appuntamento. Cons A tratti non risponde in velocità pertanto ti fa perdere tempo. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Michela S. Estetista Cosmetics ### "Recensione Hiloo.me" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 28, 2023 Pros Comodo e intuitivo, veloce e facile da utilizzare. Cons Non ho riscontrato alcun inconveniente o nota negativa. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/10006255/Hiloo-me/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.