# ikas Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ikas the right eCommerce solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10006487/ikas/reviews --- ikas 4.7 (148) [View alternatives](https://www.capterra.com/p/10006487/ikas/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ikas Ease of use 4.8 Customer Service 4.6 ## Pros and Cons in Reviews VG Vikesh G Business Development ExecutiveComputer & Network Security, 51 - 200 employeesUsed the software for: Less than 6 months. “Ikas makes managing your online store simple with tools for marketing, orders, customers, and products all designed to keep things running smoothly.“ May 6, 2025 AY Aakriti Y Customer RelationshipFinancial Services, 11 - 50 employeesUsed the software for: 1-2 years. “I am very tired of the Ikas online e-commerce platform if he is not able to help me get rid of my store that has been sold by someone else who stole the goods from me.“ March 6, 2025 Naman R Software EngineerInformation Technology and Services, 201 - 500 employeesUsed the software for: 6-12 months. “Its intuitive interface and streamlined setup process make it accessible to those without technical expertise, allowing them to quickly establish a professional online storefront.“ July 17, 2024 SC Sherwin C OwnerEntertainment, Self-employedUsed the software for: I used a free trial. “Would love to use Ikas as my platform of choice, but cannot get support to respond to my request of removing a store that is selling products stolen from my store.“ December 21, 2024 DS Debora S Consultant immobilizerStaffing and Recruiting, 11 - 50 employeesUsed the software for: Less than 6 months. “Ikas comes with lots of templates and this enables us to create amazing store with proper customization and unique features.“ April 21, 2025 SW Saurabh W Senior Systems EngineerInformation Technology and Services, 10,001+ employeesUsed the software for: Less than 6 months. “It has lack of customization and not budget friendly as per their pricing plans.“ February 21, 2025 Nitya K Event ManagerEvents Services, 51 - 200 employeesUsed the software for: 6-12 months. “Ikas is a great platform for web hosting and selling on web. Since I have been in the event planning and management my team always look forward to get various corporate events, and parties by ikas it is very easy to customise those packages and bring them on board in our websites.“ February 15, 2025 Deniz Ö Consumer Insights Data ExpertConsumer Goods, 10,001+ employeesUsed the software for: 6-12 months. “However, ikas does not allow us to customize the design which are pre-existing that's really too constraining.“ September 15, 2023 ## Showing most helpful reviews Showing 1-25 of 148 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jaime M. Outside Sales Wholesale Used the software for: 2+ years ### "ikas is a recommendable platform for spearheading digital sales globally." May 5, 2025 5.0 I have had a very ambitious experience working with ikas to promote sales within our local area and also globally abroad. It has made a clear path for us to reach new customers through our e-commerce store. ikas enabled us to give our customers an easier and quicker way to purchase products without the need to visit our physical store and has been a major boost in our outside sales. Pros ikas offers a very intuitive and user-friendly e-commerce interface that makes it easy for customers to navigate through available products and purchase what they want. Its easy-to-use store management features allow us to customize and keep our store always updated with the latest products. ikas has a very reliable customer support team who have been quick to respond to our issues. It offers detailed reports that help us to understand all activities in our e-commerce store and assess our sales performances. Cons ikas has never given us any inconveniences so far. It has responded really well to our requests and we have not had any issues to complain. Review Source Response from ikas May 13, 2025 Your encouraging feedback motivates our team. Knowing that our hard work has positively impacted your e-commerce experience fills us with immense pride and joy. We're dedicated to continuously improving and delivering the excellence our valued customers like you deserve. Thank you for being a pivotal part of our journey. We can't wait to serve you again! AR Abhishek R. Marketer Marketing and Advertising Used the software for: Less than 6 months ### "Best and easy e-commerce store builder" January 2, 2025 5.0 ikas is the best e-commerce platform I ever used. Pros I use ikas as my e-commerce store for drop shipping, it is easy to setup easier than Shopify or Wordpress. And ikas have all the features to build a successful e-commerce store. Cons All things are perfect in ikas but the pricing should affect that users that are in low budget. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) I switched to ikas because it's features and ikas is easy to use. But to setup a Shopify store is very hard and time consuming at same price point. Review Source Response from ikas January 6, 2025 Your encouraging feedback motivates our team. Knowing that our hard work has positively impacted your e-commerce experience fills us with immense pride and joy. We're dedicated to continuously improving and delivering the excellence our valued customers like you deserve. Thank you for being a pivotal part of our journey. We can't wait to serve you again! SC Sherwin C. Owner Entertainment Used the software for: I used a free trial ### "Low Standards - No Reply From Support" December 21, 2024 1.0 Would love to use Ikas as my platform of choice, but cannot get support to respond to my request of removing a store that is selling products stolen from my store. Pros It's easy to setup. I could add my products very quickly. Cons I've contacted support 3 times over the last few months, and they have never replied. My problem is that another store is selling stolen copies of my digital products and using Ikas to run their store. How can I move my business onto a platform that supports theft and copyright infringement? Switched from [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) I wanted something easier to manage and not have to deal with updates Review Source Response from ikas January 6, 2025 We're genuinely disheartened to learn about your experience. This is not the level of service we aim to deliver, and we apologize for any frustration caused. We're committed to providing high-quality service and could have done better this time. Rest assured, we're taking your feedback to heart and will take immediate steps to prevent this from happening again. We value your business and hope to have the opportunity to regain your trust. Please feel free to fill out the form here: https://ikas.com/request-demo with any further comments, concerns, or suggestions you wish to share. Jamie Morgan W. Sales Associate Retail Used the software for: 2+ years ### "ikas is an enhanced e-commerce tool giving a new life to sales. " March 19, 2025 5.0 ikas is offering us the most prolific online sales experience allowing us to reach the global market. With ikas, we have experienced a huge increase in our online sales through our highly performing e-commerce site. It has made it possible for us to make sales worldwide through our online store. Pros The support services we have been getting from ikas support team has been exceptional. ikas has helped us to achieve a highly performing online store for selling our products. It allows us to have full control over our online store making it easy to keep it updated with latest products in store. ikas drag and drop visual editor has helped us to style and design a visually attractive online store that help attract more customers. Its extra-advanced security features allow us to keep both our data and that of our customers safe as they make their orders. It also has a very smooth ordering interface that makes it easy for customers to checkout their orders. Cons ikas support team has made our experience very flawless. There has been nothing for us to lament about. Review Source Response from ikas April 24, 2025 Thank you from the bottom of our hearts for sharing your wonderful experience. Every customer journey is unique; we're so glad to have been a part of yours. Stories like yours remind us why we do what we do. We're more than just an e-commerce platform; we're a community and thrilled to have you with us. We look forward to many more milestones together! Nitya K. Event Manager Events Services Used the software for: 6-12 months ### "My experience using Ikas" February 15, 2025 5.0 I am a event manager at Delhi FNP events, since our work is to get wealthy clients. They also need the parties or event must be soothing so presenting them the theme packages online through ikas helped a lot. I lt gives boost to our presentation also adds various detailing to those packages. We can also prebook through our clients as per their final decision. Ikas really help us to grow business since we showcase our products through it online. Pros Ikas is a great platform for web hosting and selling on web. Since I have been in the event planning and management my team always look forward to get various corporate events, and parties by ikas it is very easy to customise those packages and bring them on board in our websites. Designing custom packages online and to sell them to our clients is now easy with ikas. It gives the platform to design degitally themed package which our corporate clients gets intrested to buy. Cons So far I have using ikas for last 8-9 months I haven't encountered any problem with that. Review Source Response from ikas April 24, 2025 Your encouraging feedback motivates our team. Knowing that our hard work has positively impacted your e-commerce experience fills us with immense pride and joy. We're dedicated to continuously improving and delivering the excellence our valued customers like you deserve. Thank you for being a pivotal part of our journey. We can't wait to serve you again! Nayan J. Business development manager Apparel & Fashion Used the software for: 6-12 months ### "My user experience with Ikas" January 30, 2025 4.0 I work Business development manager at fashion company where new clothing and textile materials are needed to be displayed all over the website. Trending wearables are important for a fashion textile business. For that ikas I found the very good option to have and hosting websites drag and drops are very easy to make a good website from it. It can help a lot to grow in e-commerce. Pros Ikea is great to use for setting up my new design products. I work in a designing industry clothing is my product new fashion materials are need to be in campaigns. For business like us it is easy to layout it in ikas. Cons Ikas is great platform it can teach any layman to put there products through website or online. But the there price charts are little expensive for small business or startups. Review Source Response from ikas February 14, 2025 Your encouraging feedback motivates our team. Knowing that our hard work has positively impacted your e-commerce experience fills us with immense pride and joy. We're dedicated to continuously improving and delivering the excellence our valued customers like you deserve. Thank you for being a pivotal part of our journey. We can't wait to serve you again! VR Verified Reviewer Consultant Banking Used the software for: 6-12 months ### "Grow Your Business!" December 19, 2024 5.0 We were really pleased when she started using Ikas, she became like a part of our family! We were a bit cautious at first because e-commerce platforms can be complicated at times, but Ikas surprised us with its ease of use. It really is a very user-friendly system. Especially my family members who are not very technically savvy, they were able to upload products and track orders easily. Pros I helped set up my family's company. My family can easily manage it thanks to its interface that does not require much technical knowledge. It offers a wide range of options in cargo integration services. Its mobile compatibility and reporting are quite successful and direct to sales. Finally, the language support is great. Cons So far my family and I have not encountered any unpleasant features. Review Source Response from ikas December 20, 2024 We're deeply honored by your kind words and thrilled to have exceeded your expectations. At the heart of our mission is a commitment to excellence and creating memorable e-commerce experiences. Your feedback is a testament to the dedication of our team, and we're inspired to keep raising the bar. Thank you for choosing us and highlighting the impact of our collective efforts. We eagerly anticipate the opportunity to delight you again. VR Verified Reviewer Network support engineer Computer Networking Used the software for: Less than 6 months ### "ikas helps increase your sales" March 2, 2025 5.0 Easily increase your sales with ikas.an e-commerce platform designed to help grow your business. Pros The ikas platform is very easy to use for setting up e-commerce. Their great customer support quickly solves any problems with the help of their team. Ikas creates clean and effective websites that are great for our business. We can easily Monitor stock levels across all sites from one central location. Cons Currently, I don't have any drawbacks with ikas. Review Source Response from ikas March 7, 2025 Your encouraging feedback motivates our team. Knowing that our hard work has positively impacted your e-commerce experience fills us with immense pride and joy. We're dedicated to continuously improving and delivering the excellence our valued customers like you deserve. Thank you for being a pivotal part of our journey. We can't wait to serve you again! Vikash L. Application Engineer Computer Networking Used the software for: 6-12 months ### "User-friendly e-commerce store builder" January 21, 2025 5.0 Pros It's really easy, and setting up payment is just as simple. Ikas collaborates with many shipping companies to help businesses send orders to customers worldwide with ease. It's safe to use and easy to track all items. Cons It makes managing my business much easier with its user-friendly platform. Review Source Response from ikas January 27, 2025 Hearing about your positive experience is truly rewarding for us. We're passionate about providing a seamless e-commerce service, and it's wonderful to know we've made a difference in your journey. Your feedback is invaluable as we strive to improve every day. Thank you for taking the time to share your thoughts with us. Together, we'll continue to achieve great things. Savio M. Software Engineer Civil Engineering Used the software for: 6-12 months ### "Easy and complete tô grow" September 9, 2024 5.0 Pros Easy to go for creating a profissional shopping where can bring a lot of complex functions to your store Cons Is most reccomend for growing business, because the prive starts too expensive if you are from zero Review Source Response from ikas September 17, 2024 Thank you for sharing your concerns with us. We understand how frustrating it must be not to meet your expectations, and we deeply regret any inconvenience you've experienced. We take your feedback seriously and would like to learn more about the issue to ensure it's promptly and effectively addressed. Your satisfaction is our priority, and we're eager to restore your confidence in our service. Please feel free to contact support@ikas.com with any further comments, concerns, or suggestions you wish to share. MŞÜ Mehmet Şamil Ü. Owner Apparel & Fashion Used the software for: 6-12 months ### "I Love ikas More Than Every Other E-commerce Platforms" July 18, 2023 5.0 Pros ikas; I love it for its ease of use, 24/7 customer support, and friendly policies. Cons Sometimes I get an error while using the interface, but when I report it, they fix it immediately. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing ikas Because of the customer support, I heard a lot. Review Source Response from ikas July 24, 2023 Thank you so much for sharing your experience with us. We always strive to do our best and we're extremely grateful to learn that our hard work resonates with your e-commerce journey. MEP Maria Eleonora P. Owner Entertainment Used the software for: I used a free trial ### "For any ecommerce business" February 11, 2025 5.0 Good experience. A useful tool for ecommerce businesses. Pros Easy to build and launch, even for no tech people. Cons Monthly Price: quite high in its segment. Review Source Response from ikas February 14, 2025 Hearing about your positive experience is truly rewarding for us. We're passionate about providing a seamless e-commerce service, and it's wonderful to know we've made a difference in your journey. Your feedback is invaluable as we strive to improve every day. Thank you for taking the time to share your thoughts with us. Together, we'll continue to achieve great things. SR Suriya R. Network Security Engineer Information Technology and Services Used the software for: Less than 6 months ### "Ecommercing made easy!" August 30, 2024 4.0 Due to Ikas I can rest up easily,this is an affordable option for setting up an online store and management of the entire omnichannel. I like the Support from the Ikas supprt team and they are very Responsive. Pros The important thing that specifies Ikas from other E commercing sites is its reliable and uncomplicated structure,which is even a normal person who has no knowledge of how this works can able to implement it. and I feel that is the best thing which I Like from Ikas. Cons Unfortunately I didnt face any problems with Ikas. Review Source Response from ikas September 9, 2024 Thank you from the bottom of our hearts for sharing your wonderful experience. Every customer journey is unique, and we're so glad to have been a part of yours. Stories like yours remind us why we do what we do. We're more than just an e-commerce platform; we're a community and thrilled to have you with us. We look forward to many more milestones together! US Uddeshya S. Software Developer Information Technology and Services Used the software for: I used a free trial ### "Launch Your Store Quickly with Ikas" July 24, 2024 5.0 It is easy to use for creating an online store and helps you sell in many places. It’s great for small businesses wanting to grow. Pros It is easy to use for setting up an online store and helps you sell everywhere, including in physical stores. It’s perfect for small businesses that want to grow. Cons It could be too costly for small businesses. Review Source Response from ikas August 1, 2024 We're incredibly grateful for your feedback and delighted we've met your e-commerce needs. Customers like you inspire us to push the boundaries and innovate. Rest assured, we're not stopping here. We're already looking ahead to how to improve your next experience. Thank you for your trust and support. Here's to a future filled with more success and satisfaction! VR Verified Reviewer Chef Food & Beverages Used the software for: Less than 6 months ### "Useful for e-marketing " May 16, 2024 5.0 The more I use it, the more fun I have. Pros One of my favorite website features is the cheerful and simple management panel. Moreover There is plugin support. There are add-ons where the existing innovation is developed (e-invoice, cargo, marketing, etc.). - there are many ready-made themes (free), and no coding knowledge is required to customize the theme. You proceed by drag-drop or select-add. - It has its own virtual POS within Ikaspay. Application and opening is straightforward. Payments are made monthly -Have product catalog listing directly with social media sites. Cons sometimes, I have difficulties entering data with Excel, but it is open to improvement. Review Source Response from ikas June 3, 2024 Thank you from the bottom of our hearts for sharing your wonderful experience with us. Every customer journey is unique, and we're so glad to have been a part of yours. It's stories like yours that remind us why we do what we do. We're more than just an e-commerce platform; we're a community, and we're thrilled to have you with us. Looking forward to many more milestones together! Elif A. Art Director Arts and Crafts Used the software for: 6-12 months ### "New generation e-commerce: İKAS" May 2, 2024 5.0 Pros My favorite feature of Ikas is that the entire management system is gathered in a single panel. Especially when I look at the needs of the brands I work with, they use many different e-commerce platforms and it was very difficult to keep track of them. Thanks to Ikas, we can track the stocks on all sites from a common area. Another of my favorite features might be the customer support team. They always try to do their best under all circumstances. Being a platform that is open to innovations and follows current needs makes a significant difference for us. Cons The only thing I can say negatively would be the site themes. Nowadays, the sites of many companies using IKAS look almost similar to each other. I wish there were more options. Additionally, unfortunately, the features of each theme are not the same. Review Source Response from ikas May 10, 2024 We're incredibly grateful for your feedback and delighted to know we've met your e-commerce needs. It's customers like you who inspire us to push the boundaries and innovate. Rest assured, we're not stopping here. We're already looking ahead to how we can make your next experience even better. Thank you for your trust and support. Here's to a future filled with more success and satisfaction! DK Deniz K. Restorator Recreational Facilities and Services Used the software for: 6-12 months ### "Best E-commerce experience" May 11, 2024 5.0 Pros I heard lots of things about ikas's support team before my purchase. But as I see, there is a much more successful support line than I heard. They always help me very quickly. Cons Since it is a developing structure, they are quickly closing the deficiencies we see. Review Source Response from ikas May 13, 2024 Hearing about your positive experience is truly rewarding for us. We're passionate about providing a seamless e-commerce service, and it's wonderful to know we've made a difference in your journey. Your feedback is invaluable as we strive to improve every day. Thank you for taking the time to share your thoughts with us. Together, we'll continue to achieve great things. Melek Büşra K. Designer Textiles Used the software for: 6-12 months ### "Exceptional E-commerce Infrastructure Provider: IKAS" April 15, 2024 5.0 Pros Among many positives, what stands out the most is IKAS's dedication to providing high-quality services at affordable prices, ensuring a smooth and reliable e-commerce experience. Cons I haven't found a single aspect of their work that I didn't like. They do their job very well. Review Source Response from ikas April 19, 2024 Hearing about your positive experience is truly rewarding for us. We're passionate about providing a seamless e-commerce service, and it's wonderful to know we've made a difference in your journey. Your feedback is invaluable as we strive to improve every day. Thank you for taking the time to share your thoughts with us. Together, we'll continue to achieve great things. Skyler B. Digital Marketer Marketing and Advertising Used the software for: I used a free trial ### "Using Ikas Made My E-commerce Journey So Much Better" October 9, 2023 5.0 Since I started using Ikas, I've noticed it's not just another generic e-commerce platform. I've genuinely appreciated the attention to user experience; it's evident they've considered both the seller's and the buyer's needs - whereas most other platforms only do one or the other. The features they offer have been a great fit for my business, whether I'm scaling up or just tweaking things. And in this crowded online market, using Ikas has given me a sense that my store can truly stand apart from the rest. Pros Using Ikas has elevated my e-commerce experience significantly. Its interface is notably fast and user-friendly, making everyday tasks seamless. A highlight for me is Ikas's multilingual support, which has expanded my market reach and fostered connections with a global clientele. The platform's integration with AWS assures speed, security, and reliability. Furthermore, the streamlined one-page checkout and transparent fee structure has increased my conversions. The ability to synchronize inventory across sales channels, coupled with its efficient design tools, makes managing online stores on multiple platforms a breeze, all from a singular dashboard. Cons I personally found Ikas straightforward and user-friendly to use and implement. But, if I had to pick one thing to improve, it would be the abilty to have more customization options. Review Source Response from ikas October 10, 2023 Thank you so much for sharing your experience with us. We always strive to do our best and we're extremely grateful to learn that our hard work resonates with your e-commerce journey. Ali Osman Y. Founder Computer Software Used the software for: Less than 6 months ### "Good team, good work" August 30, 2023 5.0 Pros Fast interface. Easy to use. Advanced options. Fast support. Cons For the time being, I have not encountered any negative, disadvantageous situation. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Review Source Response from ikas September 6, 2023 Thank you so much for sharing your experience with us. We always strive to do our best and we're extremely grateful to learn that our hard work resonates with your e-commerce journey. VR Verified Reviewer Director IT Infrastructure and Security Information Construction Used the software for: 6-12 months ### "All-in-one E commerce solution" November 6, 2023 3.0 Pros As a member of a construction company, I was always searching for an e-commerce platform that could improve our customer experience, manage our inventory efficiently, and streamline our procurement procedures. We were lucky to find Ikas, which has turned out to be a priceless resource for our company. -Our procurement procedures have been completely transformed by Ikas's powerful product management and inventory tracking tools. -The platform makes it simple to automate purchase orders, track inventory levels in real-time, and create and manage product catalogs. -We can now save time and resources by doing away with the need for error-prone spreadsheets and manual data entry. Cons There are a few areas where I believe some improvement is needed- - Better reporting features - More third party integration options Review Source Response from ikas November 20, 2023 Thank you so much for sharing your experience with us. We always strive to do our best and we’re extremely grateful to learn that our hard work resonates with your e-commerce journey. HT Harun T. boss Commercial Real Estate Used the software for: 2+ years ### "As an e-commerce entrepreneur, I love ikas." July 18, 2023 5.0 Thank you very much to the ikas team. made our work very simple in our attempt.It provided comfort in the complex and less experienced industry. Pros speed, communication, convenience, accessibility Cons mobile application. there may be more options Reason for choosing ikas Ease of Use, price performance , communication Review Source Response from ikas July 21, 2023 Thank you so much for sharing your experience with us. We always strive to do our best and we're extremely grateful to learn that our hard work resonates with your e-commerce journey. We'll keep on working on our mobile application, our team appreciates your feedback. VR Verified Reviewer CI UX Manager Consumer Goods Used the software for: Less than 6 months ### "Good But Needs Improvement" September 11, 2023 4.0 Apart from having some problems with the design inflexibility, I think this tool is a fair and good one. Pros I think what makes this tool great is the ability to capture e-commerce clients with great speed and increase the consumer base, I hope this will turn itself to knowledge spillover and fuel some of the improvements that is needed for this tool to be perfect. Cons I think the worst thing that this tool has its inflexibity for the design templates, it is not allowing us to change some fundamental things in design and we are limited by what the template requires. Review Source Response from ikas September 27, 2023 Thank you so much for sharing your experience and valuable feedback with us. We always strive to do our best and we're extremely grateful to learn that our hard work resonates with your e-commerce journey. Rami R. Markter Marketing and Advertising Used the software for: 6-12 months ### "ikas full review " October 26, 2023 5.0 Fun production of web pages and enabling new production Pros It provides services in website building and distance learning as well. It helped me provide many steps in a good way Move the work a step forward Cons Giving the user freedom to provide more ready-made templates that make it easier for him and adding freedom to the user to modify them Review Source Response from ikas November 20, 2023 Thank you so much for sharing your experience and valuable feedback with us. We always strive to do our best and we’re extremely grateful to learn that our hard work resonates with your e-commerce journey. DS Dhruv S. Deputy Manager Utilities Used the software for: 2+ years ### "Get lots of customers" August 2, 2023 5.0 Pros It gives me a good number of new customers everyday thanks to its ecommerce platform which works just like a social media website promoting our products and services. Cons I do not have dislikes for ikas at the moment. Review Source Response from ikas August 31, 2023 Thank you so much for sharing your experience with us. We always strive to do our best and we're extremely grateful to learn that our hard work resonates with your e-commerce journey. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.