--- title: "Produktly Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Produktly Software - reviews, pricing plans, popular comparisons to other Digital Adoption Platform products and more." source_url: "https://www.capterra.com/p/10006506/Produktly/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # Produktly Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Produktly ## What is Produktly? Produktly is an all-in-one platform for driving product-led growth with effective onboarding, clear communication, and actionable feedback. Without bothering developers! Improve onboarding and boost feature adoption with interactive product tours, checklists and smart tips. Communicate changes and features with announcements, changelogs and roadmaps. Gather actionable contextual feedback with feedback widgets, NPS surveys, micro surveys and roadmaps. All with a simple copy & paste script integration, that you can complete in less than 5 minutes. Read more and see live demos at produktly.com ## What is Produktly used for? [Digital Adoption Platform](https://www.capterra.com/digital-adoption-platform-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €19 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Produktly?[Manage this product listing](https://www.g2.com/products/produktly/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Produktly 4.7 (12) VS. [4.7 (89)](https://www.capterra.com/p/227997/Product-Fruits/reviews/) Starting Price €19 Usage Based, Per Month Starting Price $111 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (12) Ease Of Use 4.6 (22) Value For Money 5.0 (11) Value For Money 4.7 (21) Customer Service 4.8 (10) Customer Service 4.8 (21) ## Produktly alternatives [4.6 (26)](https://www.capterra.com/p/175166/tts-performance-suite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.7 (128)](https://www.capterra.com/p/232772/Rocketlane/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (77)](https://www.capterra.com/p/143008/Whatfix/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (64)](https://www.capterra.com/p/131194/WalkMe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10006506/Produktly/alternatives/) ## FAQs about Produktly Overview ### Which roles and teams benefit most from Produktly? Produktly is most used by founders, CEOs, owners, and managing partners who need visibility into customer feedback and product engagement. Product owners, software engineering leads, and directors use it to prioritize improvements, guide feature decisions, and monitor user needs. Creators can collect feedback to refine digital products and customer experiences. Answer based on 12 reviews Overview ### What company size and industries is Produktly built for? Produktly is built for small businesses in marketing and advertising, which represent 92% and 25% of reviewers, respectively. It provides value to SaaS, ecommerce, and other website-based companies, while supporting enterprises and startups. Reviewers also include computer software and internet firms at 17% each, using it as a Digital Adoption Platform. Answer based on 12 reviews Features and Usability ### What are the key features of Produktly? Produktly includes user onboarding, in-app training, and contextual guidance for guided product adoption, along with audience targeting and customer segmentation for tailored messaging. It also offers surveys and feedback, engagement tracking, progress tracking, real-time analytics, reporting and statistics, customizable branding, multi-language support, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Produktly starts at €19 per month on the usage-based Developer plan, which includes 1 roadmap, 2 checklists, 2 feedback widgets, and 5 product tours. Startup costs €59 per month with unlimited checklists and product tours, while Growth is €199 per month. A free trial is available. Integrations ### Which third-party tools and platforms does Produktly integrate with? Produktly integrates with five third-party tools: Slack, Discord, Crisp, Pabbly Connect, and Zapier. These integrations cover team communication and app connections, giving Produktly compatibility with popular support, messaging, and automation platforms. Getting Started and Support ### What training and onboarding options does Produktly offer? Produktly provides documentation to help teams get started. This written reference material can support self-paced learning, explain features, and serve as a guide for setup steps and ongoing use. Getting Started and Support ### What customer support options does Produktly offer? Produktly provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users written help and self-service resources for setup and product questions. No reviewer feedback about support experience is available, so support quality, response speed, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 204 Digital Adoption Platform reviews Capterra data shows that buyers of Digital Adoption Platform software rank the following features as their top priorities: - **Self Service Portal** (**64%** of reviewers rated this feature as critical) - **Customer Experience Management** (**83%**) - **Contextual Guidance** (**66%**) Produktly includes **Self Service Portal** and **Contextual Guidance**, giving teams a way to offer on-demand support resources and guide users through workflows at the right moment. However, it does not include **Customer Experience Management**. Instead, it offers other important capabilities that reviewers also value, such as **Engagement Tracking** (**67%**) and **Customizable Branding** (**55%**), helping businesses monitor how users interact with content and create a more consistent product experience. Contextual Guidance 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Interprets what a user is doing based on context and helps guide them through the process. Customizable Branding 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding User Onboarding 4.8 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Guide new users to understand and become proficient in using a product or service Surveys & Feedback 4.6 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Audience Targeting 4.6 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Customer Segmentation 4.7 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Process of dividing customers into groups based on common characteristics Produktly 23 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Communications: Allows staff to communicate with students via email or text; also automates reminders and confirmations for students' preferred communication channel. - Contextual Guidance: Interprets what a user is doing based on context and helps guide them through the process. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Interactive Content: Allow the audience to interact or engage with the content - Multi-Language: Manage and support multiple languages - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Analytics: Analyze and gain insights into data in real-time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Onboarding: Guide new users to understand and become proficient in using a product or service - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Features 4.7 (12) 4.7 Based on 12 reviews ## Pricing Value for money 5.0 (11) Free Trial [View pricing plan details](https://www.capterra.com/p/10006506/Produktly/pricing/) Developer €19.00 Usage Based,Per Month It includes: - 5 Product Tours - 2 Checklists - 1 Roadmap - 2 Feedback Widgets Startup €59.00 Flat Rate,Per Month It includes: - Unlimited Product Tours - Unlimited Checklists - 5 Roadmaps - 10 Feedback Widgets Growth €199.00 Flat Rate,Per Month It includes: - Unlimited Roadmaps - Unlimited Changelogs - Unlimited Smart Tips - Unlimited Announcements - Unlimited NPS Widgets Value for money 5.0 (11) 5.0 Based on 11 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Discord](https://www.capterra.com/p/240238/Discord/)[ Crisp](https://www.capterra.com/p/151292/Crisp/)[ Pabbly Connect](https://www.capterra.com/p/205994/Pabbly-Connect/) ## Support, customer service and training options Customer Service 4.8 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (10) 4.8 Based on 10 reviews ## User reviews Overall rating 4.6 Based on 12 reviews Filter by rating Counts reflect reviews available in this feed. 5(8) 4(4) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Product owner Used the software for: Less than 1 year ### "Good product onboarding tool : cheap and efficient" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 14, 2026 Very good experience so far with an entry level subscription. The learning curve is good and I stumbled upon very few issues. One of them was a simple front end bug and after report it was fixed in less than a half day. Pros Main advantages of Produktly are: - broad choice of content type (tours, smart tips, surveys, annoucements, etc) and straight forward usage ; - lightweight and efficient ; - EU based product ; - it's cheap, compared to competitors. Cons The reporting is very basic and need to get better. Too few customisation is available at the moment (but it's improving) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rosevita W. ceo Used the software for: Less than 1 year ### "Love your customers - it's made easy with this tool." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2025 All the nice to have that our developers never found time for and that are much more expensive from other providers. We had a few questions and issues, which were resolved on the very same day, quickly and courteously. Pros Produktly really opens the channel to the customer, whether through feedback buttons, announcements, product tour/onboarding or roadmap interface. Lots of options, easy to administer, and can be delayed so it does not impact page speed (perfmatters). Cons It is still a growing software, so sometimes there can be minor issues. They are resolved quickly, so do not affect the 5 star rating! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Creator Used the software for: Less than 1 year ### "Great tool for setting up tours on your platform " 4.0 April 10, 2023 Pros You can setup product tours to checklists to help with product adoption and onboarding. Cons So far I have not encountered any specific flaws. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer CEO Used the software for: Less than 1 year ### "Solid Product, Great Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2023 Pros We evaluate a lot of software and one of the things that makes Produktly stand out is how simple it makes adding value to an application. The Chrome plugin works precisely as described making it simple to develop application-wide training in a very short period of time. The key for us is that we've seen user-education questions plummet which frees up our support desks to deal with bigger and better things. Cons There are a few spots where the UI is clunky, particularly around re-ordering steps in a tutorial. However, that is not something that we have found to be inhibitory. Just a nice to have. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Founder/CEO Used the software for: 1-3 years ### "Produktly for Products" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 24, 2023 Using Produktly for a couple of my projects now and it works great with knowledge bases so that you can better automate your own onboarding, track project feature updates and gather feedback Pros I like the actual took of Produktly and the expansion efforts that have went into it since my purchase date. When launched it was a very simple tool that has evolved and continues to evolve with additional utilities that make it that much more useful. Cons The learning curve could be a bit steep for a newbie. I learn fairly fast and required a bit of trial and error for the CSS selection for firing tours, steps, etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kyle M. Lead Software Engineer Used the software for: Less than 1 year ### "Great Onboarding Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 29, 2023 Overall it was a good tool that helped us get a product tour integrated quickly and easily. Pros It was very easy to get up and running on my application. I did not have any problems setting up the tour or integrating it. Cons Occasionally with React Router we had some issues where the tour would restart on navigation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Managing Partner Used the software for: Less than 1 year ### "Onboarding should be easy! As it should using the onboarding-building app " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 28, 2023 Pros By far the intuitive and user-friendly interface is the main benefit. Cant stress enough how easy it is to navigate the platform and quickly access the features i need. The app is also easy to navigate the platform and quickly access the features one needs. I like also the fact that the application can be customized to fit the needs of various types of users, from individual freelancers to large-scale businesses. Users can tailor the application to match their workflow and project management style, which helps to boost productivity alot! Cons Sometimes a noticed that the app is abit slow at times, especially when working with larger projects. This can lead to frustration and a slower workflow, which can be detrimental to productivity. And the reporting and analytics features of Produktly could be abit improved, in order to give some deeper understanding of the user's behaviour. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer CEO Used the software for: Less than 1 year ### "Helped with onboarding new clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2023 Overall, I'm very happy and have seen a return on my investment. Pros When my user's first log in, they can now be shown how to use our software. Cons The documentation could be better, but that's about it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Colin P. Owner Used the software for: Less than 1 year ### "Produktly makes customer onboarding easier." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 27, 2023 All in all, I have been very impressed with Produktly. The tools make the onboarding process more enjoyable and smooth for users. The price is reasonable, and the setup process is easy and fast. I would definitely recommend Produktly to anyone looking for an effective way to onboard and retain users. Pros The main features of Produktly that I like include the product tours, checklists and feedback widgets. These features all make it easier for users to know what's going on and make sure they are using the product to its fullest extent. The product tours provide them with an interactive tutorial, making it easier for them to become familiar with the product. The checklists help guide them along their journey and ensure completion of steps. Having a feedback widget gives users an outlet to express their thoughts, which is invaluable for growth. Cons It would be useful to be able to add images in tours. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer CEO & co-founder Used the software for: Less than 1 year ### "Nice all-in-one suite for SAAS" 5.0 April 11, 2023 Pros I started using Produktly when it only offered product tours, but over time it got certainly better with many other useful tools for (starting) SAAS companies. Cons I usually prefer SAAS tools that focus on one thing and do that one thing best, but in this case I think that Produktly made an interesting choice to combine this set of tools: tours, roadmap, changelog and a feedback widget. This makes it interesting for starting SAAS and SMB that still need to find solutions for all these areas. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10006506/Produktly/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.