# Tractivity Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Tractivity Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more. Source: https://www.capterra.com/p/10006516/tractivity --- # Tractivity Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Tractivity ## What is Tractivity? Tractivity is dedicated stakeholder relationship management (SRM) software for teams running stakeholder & community engagement, consultations and long-term stakeholder programmes. Unlike a generic CRM, it's built around how engagement actually works. Map stakeholders by influence, interest, location and sentiment. Plan activity with assigned owners and deadlines. Run surveys, events and email campaigns from the same system that holds your contact data. Capture every interaction, issue and commitment, building a defensible audit trail as you go. Report in minutes with 150+ pre-built reports and AI-assisted dashboards. Customers report a 20% efficiency gain on average. Used across public and private sectors, including government, renewables, healthcare, energy, utilities, transport, education, nonprofit and more. UK market leader, with customers across Europe and beyond. ISO 27001 certified, GDPR-compliant, G-Cloud listed. ## What is Tractivity used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £9495 Per User, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tractivity?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.redigitalgroup.com/&name=Tractivity) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tractivity 0.0 VS. [4.8 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price £9495 Per User, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (501) Value For Money 0.0 (0) Value For Money 4.8 (444) Customer Service 0.0 (0) Customer Service 4.7 (433) ## Tractivity alternatives [4.5 (1,134)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (825)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about Tractivity Overview ### What company size and specific industries is Tractivity built for? Tractivity is designed for public and private organizations of many sizes, including government agencies, nonprofits, and businesses in energy, utilities, renewables, healthcare, banking, construction, education, housing, and transport. It also suits other organizations that need a system for managing stakeholder and community engagement. Features and Usability ### What are the key features of Tractivity? Tractivity offers CRM, customer database, customer history, and customer segmentation for managing audience records. It also includes campaign management, communication management, email management, customer portal, and multi-channel communication. Reporting features include activity dashboard, real-time analytics, visual analytics, customizable reports, alerts/notifications, and third-party integrations. Integrations ### Which third-party tools and platforms does Tractivity integrate with? Tractivity integrates with Google Maps, Microsoft Excel, Microsoft Outlook, and Microsoft Word. These catalog integrations cover mapping, spreadsheets, email, and document workflows, giving Tractivity connectivity with core Microsoft productivity tools and location-based data support in one package. Getting Started and Support ### What training and onboarding options does Tractivity offer? Tractivity provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation offers written reference material and videos provide visual walkthroughs for reviewing features and setup steps. Getting Started and Support ### What customer support options does Tractivity offer? Tractivity provides email/help desk, a knowledge base, phone support, and chat. These channels give users several ways to get help and find answers, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Tractivity 32 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage and track all internal and external communication conducted via calls, email, text, or chat The ability to create unique content Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships A website or login for customers to access information Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Manage, store and organize emails within the system or via third-party apps Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Use AI to generate content in the form of text, images, videos, etc. Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics View and track pertinent metrics to find patterns and gain insights from data Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. ## Pricing Enterprise Subscription £9,495 Per User,Per Year ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.