# HIPAA Link Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about HIPAA Link Software - reviews, pricing plans, popular comparisons to other Waitlist products and more. Source: https://www.capterra.com/p/10006529/HIPAA-Link --- # HIPAA Link Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) HIPAA Link ## What is HIPAA Link? HIPAA LINK Telehealth is the most advanced, browser-based telehealth platform where providers set up their own virtual waiting room link. With HIPAA LINK, you can brand your waiting room and manage your clients from an online queue. HIPAA LINK does not store or save any PHI shared through the application. Your connections are always private, secure, and HIPAA-compliant. HIPAA LINK utilizes the latest breakthrough technology in video, audio, and chat communications, offering the most robust and reliable video meetings ever. ## What is HIPAA Link used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Meeting](https://www.capterra.com/meeting-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $24.95 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HIPAA Link?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://hipaavideo.net&name=HIPAA Link) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HIPAA Link 0.0 VS. [### LiveWebinar](https://www.capterra.com/p/185599/LiveWebinar/) [4.7 (215)](https://www.capterra.com/p/185599/LiveWebinar/reviews/) Starting Price $24.95 Per User, Per Month Starting Price $42 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (215) Value For Money 0.0 (0) Value For Money 4.7 (192) Customer Service 0.0 (0) Customer Service 4.5 (179) ## HIPAA Link alternatives [ClickMeeting](https://www.capterra.com/p/157063/ClickMeeting/) [4.5 (181)](https://www.capterra.com/p/157063/ClickMeeting/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157063/ClickMeeting/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,079)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [Webex Suite](https://www.capterra.com/p/237272/Webex/) [4.4 (7,404)](https://www.capterra.com/p/237272/Webex/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/237272/Webex/) ## FAQs about HIPAA Link Overview ### What company size and specific industries is HIPAA Link built for? HIPAA Link is designed for organizations of all sizes that operate in telehealth, telemental health, telemedicine, and teletherapy. It fits providers and practices across these healthcare specialties that need HIPAA-focused communication and workflow support. Features and Usability ### What are the key features of HIPAA Link? HIPAA Link includes scheduling, telemedicine, and video conferencing features for healthcare and mental/behavioral health use. It also offers access controls/permissions, application encryption, SSL security, virtual waiting rooms, screen sharing, chat/messaging, file sharing, and real-time notifications for controlled communication and meeting management. Pricing ### How much does it cost and what fees or limitations are included? HIPAA Link starts at $24.95 per user per month for the Provider Monthly plan. The Provider Annual plan costs $239.58 per user per year and includes 20% off. A free version and free trial are available, and seats are purchased and assigned to individual providers. Integrations ### Which third-party tools and platforms does HIPAA Link integrate with? HIPAA Link integrates with over 30 tools and platforms, including scheduling and communication apps such as Calendly, CalendarHero, Appointy, Arrangr, and Chili Piper, plus business and health systems like Gmail, HoneyBook, Klara, Health Cloud, Housecall Pro, and Advanced Data Systems. Getting Started and Support ### What training and onboarding options does HIPAA Link offer? HIPAA Link provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup and instruction, documentation offers written reference for features and steps, and videos provide self-paced visual learning for users who need repeated access to training material. Getting Started and Support ### What customer support options does HIPAA Link offer? HIPAA Link provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support experience is available in the catalog data, so no claims can be made about response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Attendee Management Process of managing, tracking, and communicating with individuals who are registered to attend an event Auto Framing Detect speech to highlight frame subjects HIPAA Link 45 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Process of managing, tracking, and communicating with individuals who are registered to attend an event Detect speech to highlight frame subjects Indication whether a resource is available or protected from allocation The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. Communicate using direct chat or messages within the system Provides a channel for team members to share AI models, media files, communicate, and work together Add customized logos and colors to align with company branding Share screens of either your computer's desktop or your browser tab with another computer Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks High-definition audio and/or video capabilities Compliant with HIPAA, which sets standards for sensitive patient data protection Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc. Ability to chat online in real time Password-protect and/or stop new participants from joining online meetings Create and share notes/annotations taken during meetings Access software remotely via mobile devices Allow several participants to share screens simultaneously Send personal messages to clients or attendees Send messages to selected individual(s) from the entire audience Monitor wait time and abandonment for incoming requests that have not been routed Share your screen with a third party to enable them to see what changes/actions are being performed as they happen Engage in direct, instant messaging with customers, users, etc. Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Plan availability and assign specific time slots for tasks and resources Digitally share screen view with others Check-in and out via a mobile device or kiosk Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Meet with patients remotely Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa. Presenter can see and hear participants and vice versa Profiles of users providing basic information Connect with meeting participants remotely over video Select how video calls/meetings are shown on a screen (e.g. tiled, spotlight, sidebar) Supports various video file formats Upload or use pre-set virtual backgrounds during video meetings Monitor wait time and abandonment for incoming requests that have not been routed Estimated waiting time in the queue Allows multiple users to simultaneously annotate on a digital whiteboard Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Provider (Monthly) $24.95 Per User,Per Month It includes: - Personal Room URL - Real-Time Client Queue - Custom Waiting Room - 1:1 or Group Sessions - Blur/Virtual Background - Accept Payments via Stripe - Built-In EMDR Tools - Meeting Tools - Session Timer/Clock - Session Notes - Private/Group Messaging - Secure File Share - Signed BAA Agreement - 24/7 Live Customer Support Provider (Annual) $239.58 Per User,Per Year It includes: - Personal Room URL - Real-Time Client Queue - Custom Waiting Room - 1:1 or Group Sessions - Blur/Virtual Background - Accept Payments via Stripe - Built-In EMDR Tools - Meeting Tools - Session Timer/Clock - Session Notes - Private/Group Messaging - Secure File Share - Signed BAA Agreement - 24/7 Live Customer Support Free Trial $0.00 ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[ Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ iCloud](https://www.capterra.com/p/204717/iCloud/)[ SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[ 7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.