# HIPAA Link Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about HIPAA Link Software - reviews, pricing plans, popular comparisons to other Waitlist products and more.

Source: https://www.capterra.com/p/10006529/HIPAA-Link

---

# 

 HIPAA Link Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

HIPAA Link

## What is HIPAA Link?

HIPAA LINK Telehealth is the most advanced, browser-based telehealth platform where providers set up their own virtual waiting room link. With HIPAA LINK, you can brand your waiting room and manage your clients from an online queue. HIPAA LINK does not store or save any PHI shared through the application. Your connections are always private, secure, and HIPAA-compliant. HIPAA LINK utilizes the latest breakthrough technology in video, audio, and chat communications, offering the most robust and reliable video meetings ever.

## What is HIPAA Link used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Meeting](https://www.capterra.com/meeting-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$24.95

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for HIPAA Link?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://hipaavideo.net&name=HIPAA Link)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### HIPAA Link

0.0

VS.

[4.6 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting Price

$24.95

Per User, Per Month

Starting Price

$14.99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (923)

Value For Money

0.0 (0)

Value For Money

4.5 (770)

Customer Service

0.0 (0)

Customer Service

4.4 (721)

## HIPAA Link alternatives

[Zoho Meeting](https://www.capterra.com/p/202121/Zoho-Meeting/)

[4.6 (930)](https://www.capterra.com/p/202121/Zoho-Meeting/reviews/)

Starting price

$2.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/202121/Zoho-Meeting/)

[ClickMeeting](https://www.capterra.com/p/157063/ClickMeeting/)

[4.5 (179)](https://www.capterra.com/p/157063/ClickMeeting/reviews/)

Starting price

$32.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/157063/ClickMeeting/)

Highest Rated

[LiveWebinar](https://www.capterra.com/p/185599/LiveWebinar/)

[4.7 (215)](https://www.capterra.com/p/185599/LiveWebinar/reviews/)

Starting price

$42.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/185599/LiveWebinar/)

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[4.5 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Attendee Management

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Auto Framing

Detect speech to highlight frame subjects

HIPAA Link 45 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Detect speech to highlight frame subjects

Indication whether a resource is available or protected from allocation

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Add customized logos and colors to align with company branding

Share screens of either your computer's desktop or your browser tab with another computer

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

High-definition audio and/or video capabilities

Compliant with HIPAA, which sets standards for sensitive patient data protection

Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.

Ability to chat online in real time

Password-protect and/or stop new participants from joining online meetings

Create and share notes/annotations taken during meetings

Access software remotely via mobile devices

Allow several participants to share screens simultaneously

Send personal messages to clients or attendees

Send messages to selected individual(s) from the entire audience

Monitor wait time and abandonment for incoming requests that have not been routed

Share your screen with a third party to enable them to see what changes/actions are being performed as they happen

Engage in direct, instant messaging with customers, users, etc.

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Plan availability and assign specific time slots for tasks and resources

Digitally share screen view with others

Check-in and out via a mobile device or kiosk

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Meet with patients remotely

Set up connections to third-party platforms to improve business processes

Presenter can see and hear participants and vice versa.

Presenter can see and hear participants and vice versa

Profiles of users providing basic information

Connect with meeting participants remotely over video

Select how video calls/meetings are shown on a screen (e.g. tiled, spotlight, sidebar)

Supports various video file formats

Upload or use pre-set virtual backgrounds during video meetings

Monitor wait time and abandonment for incoming requests that have not been routed

Estimated waiting time in the queue

Allows multiple users to simultaneously annotate on a digital whiteboard

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Free Version

Provider (Monthly)

$24.95

Per User,Per Month

It includes:

-   Personal Room URL
-   Real-Time Client Queue
-   Custom Waiting Room
-   1:1 or Group Sessions
-   Blur/Virtual Background
-   Accept Payments via Stripe
-   Built-In EMDR Tools
-   Meeting Tools
-   Session Timer/Clock
-   Session Notes
-   Private/Group Messaging
-   Secure File Share
-   Signed BAA Agreement
-   24/7 Live Customer Support

Provider (Annual)

$239.58

Per User,Per Year

It includes:

-   Personal Room URL
-   Real-Time Client Queue
-   Custom Waiting Room
-   1:1 or Group Sessions
-   Blur/Virtual Background
-   Accept Payments via Stripe
-   Built-In EMDR Tools
-   Meeting Tools
-   Session Timer/Clock
-   Session Notes
-   Private/Group Messaging
-   Secure File Share
-   Signed BAA Agreement
-   24/7 Live Customer Support

Free Trial

$0.00

## Integrations

[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)[

SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[

Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

iCloud](https://www.capterra.com/p/204717/iCloud/)[

SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[

7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)