# Hauler Hero Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Hauler Hero Software - reviews, pricing plans, popular comparisons to other Recycling products and more. Source: https://www.capterra.com/p/10006624/Hauler-Hero --- # Hauler Hero Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Hauler Hero ## What is Hauler Hero? Discover the power of Hauler Hero, a cloud-based software specifically designed to grow your waste management business. By enhancing operational efficiency and cutting costs, Hauler Hero helps you transform the way you manage waste and recycling services. Maximize Efficiency, Minimize Waste: With Hauler Hero, you can accomplish more in less time. Our intuitive drag-and-drop dispatching system and user-friendly tablet app optimize routes, reduce fuel consumption, and increase the number of services you can perform each hour. Automate and Streamline Your Office Tasks: Liberate your team from the burdens of time-consuming administrative tasks. Hauler Hero automates and streamlines your office workflows, enabling you to finish work earlier and spend more time where it matters most. Empower Your Waste Management Operations with Hauler Hero ## What is Hauler Hero used for? [Waste Management](https://www.capterra.com/waste-management-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hauler Hero?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://haulerhero.com&name=Hauler Hero) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hauler Hero 4.2 (6) VS. [4.7 (27)](https://www.capterra.com/p/246148/Basestation/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (6) Ease Of Use 4.7 (27) Value For Money 4.2 (6) Value For Money 4.7 (27) Customer Service 4.2 (6) Customer Service 4.9 (27) ## Hauler Hero alternatives [4.6 (16)](https://www.capterra.com/p/79230/WAM-Hauler-Easy-Bill-Route/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (26)](https://www.capterra.com/p/2072/AMCS-Fleet-Maintenance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (85)](https://www.capterra.com/p/88891/EHS-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Cro Software](https://www.capterra.com/p/146298/Cro-Software-Solutions/) [4.3 (54)](https://www.capterra.com/p/146298/Cro-Software-Solutions/reviews/) Starting price $400.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146298/Cro-Software-Solutions/) [View all alternatives](https://www.capterra.com/p/10006624/Hauler-Hero/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. GPS 4.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Billing & Invoicing 4.3 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Customer Database 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Location Tracking 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Identify the physical location of an individual, asset, device, etc. Job Tracking 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and visualize the status of an ongoing job and the time spent on tasks or projects Mobile Access 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Hauler Hero 55 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Route documents and other data through one or more stakeholders for review and approval A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications The ability to identify a barcode on or within an image or packaging Create, manage, and send invoices or bills to customers Designed to serve commercial properties Track and manage adherence to policies for any service, product, process, or supplier Track, store, and access client contracts or licenses A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions Alter the layout and content of reports Import and export data to and from software applications Manage sending personnel and resources to a site as needed Electronically collect payments for goods or services Track employee schedules, availability, and performance across projects and tasks Track the location of specific equipment at all times Monitor and record expenses such as purchases or charges incurred Management of commercial motor vehicles for work-related purposes For businesses in the scrape, metal, plastic, paper, glass, electronics, tires, and any other waste recycling industry Visualize locations on a map Determines the location of a device using GPS or an IP address System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Identify the physical location of an individual, asset, device, etc. Access software remotely via mobile devices Manage and track customer orders for goods, investments, or any other purchases Accept, record, and reconcile financial transactions Create, send, and track purchase orders and their statuses Active monitoring of systems, applications, or networks Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns For residential properties Track past routes to better plan and optimize repeat trips Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Track the status over time for a request, process, asset, or transaction Set up connections to third-party platforms to improve business processes Scheduling and dispatching personnel to collect waste from various locations Removing, discarding, recycling or destroying unwanted materials Track and report on waste management and disposal processes. Information regarding chemical properties of wastes Track and segment collected waste based on their properties Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (6) 4.2 Based on 6 reviews ## Pricing Value for money 4.2 (6) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.2 (6) 4.2 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (6) 4.2 Based on 6 reviews ## User reviews Overall rating 4.2 Based on 6 reviews Filter by rating 5(4) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent KC Kurtis C. Owner Utilities ### "Garbage companies beware" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 23, 2025 As a business owner, I strongly encourage other companies to think carefully before signing with Hauler Hero. Upon the sale of our company, they chose to enforce the remainder of our annual contract, even though our business is being completely sold and we will no longer be using their services. While I understand honoring contracts, it’s disappointing that Hauler Hero would take advantage of a transition period instead of working with their long-term client in good faith. Enforcing six months of service we will never use is not only poor customer care — it’s a reflection of priorities that value policy over partnership. To other garbage or service companies considering Hauler Hero: be aware that if you sell or restructure your business, Hauler Hero will still hold you financially responsible for the remaining contract, regardless of circumstances. I hope this review encourages Hauler Hero to reflect on their practices and reconsider how they treat businesses that trusted them in the first place. Pros That customers were able to login online and make their payments as well as employees to be able to use the GPS feature complete their stops Cons Well, there were multiple bugs and promises of things that were added to the app, after a year and a half of using this company the promises were never fulfilled. Whenever we brought these promises up, it was like they never even heard about it. We were told that we would have text message billing available in fall of 2024 then in January 2025. It is almost November 2025 and it is still not available. I spoke with the software developer or who he claimed to be and he had said he had never heard of this about seven months ago. He said that he liked the idea and that he was going to bring it up. Alternatives considered [Trash Flow](https://www.capterra.com/p/116609/Trash-Flow/) [Routeware](https://www.capterra.com/p/85668/Routeware/) Reasons for choosing Hauler Hero We chose Hauler hero because of their ease of customer service in the beginning. They initially made us promises on things that they were going to add, but then they never did. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Shannon D. Roll Off Operations Specialist Environmental Services ### "LIFE CHANGING!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2025 Hauler Hero has been life changing, truthfully. My scheduling gets done in minutes, not hours. My billing gets out the door, in most cases, the same day. The payments come in faster than ever before. I will say I don't have experience with any other hauling or dispatch software but I did my homework before we decided upon Hauler Hero, and I had other companies flat out tell me they wouldn't be able to provide us with the tools we were looking for or I had other company's trying to convince us their software was what we needed. Hauler Hero simply showed us how they operated and right from the start I knew it was what our company needed. Hauler Hero just gets it. And the part I love the most is that they are always working to improve and tailor it to their customer's needs. And if I ever need help? I can get my own personal customer success expert through phone or email almost instantly. Hauler Hero's customer service and support is unlike anything I have seen. You are never left alone or with your question unanswered. I could literally go on and on about Hauler Hero forever. They will always have my vote! Pros Hard to pick one thing. I love so many things about Hauler Hero but if I had to pick one thing, it would be that I can now operate my roll off business on the go. Hauler Hero makes my job and my life easier. No more late nights or weekends in the office. If a schedule change comes in, I can just jump on my iPad at home, log into Hauler Hero and make the change so quickly from the comfort of my own home. Hauler Hero saves me so much time and paper! Cons I honestly cannot really think of anything that I dislike about Hauler Hero. Hauler Hero is constantly working on improving and bettering their software based off their customer's needs. So, there have been a couple features that I have felt Hauler Hero might have lacked especially since we are using it for strictly Roll Off Dumpsters, but I just make a request with my Customer Success Expert and the feature is usually up and running in no time. How amazing is that!? Alternatives considered [TRUX](https://www.capterra.com/p/216094/TRUX/) Reasons for choosing Hauler Hero Hauler Hero just seemed to have exactly what we were looking for. And they were willing to alter things to service us. It wasn't us having to alter things in order to make another product work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WW Wendy W. Co-Owner Transportation/Trucking/Railroad ### "What a good decision!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 27, 2024 Hauler Hero streamlines our routing and customer communication processes, providing all the needed information right at my fingertips. This capability has transformed how efficiently I can manage our operations and support our customers. Pros THE BEST thing about Hauler Hero is their customer support! Cons I was disappointed in the fact that the route doesn’t optimize itself. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) As our business grew, we needed software that enhance our billing process AND organize our routing system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jessica S. Office Manager Utilities ### "Hauler Hero for the WIN!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2024 From the moment we started, the customer service was standout – they were easy to contact and quick to address our need. They even set up demo calls and connected us with a similar local company for feedback. The onboarding experience felt personalized - like catching up with an old friend, making a potentially daunting switch very comfortable. Overall, the platform was a refreshing change and easy for us to adopt from day one. Pros My favorite part about Hauler Hero is the incredible boost in customer service and the system’s vibrant, user-friendly interface. Cons Parent/child relationships with customer accounts.... Still a work in progress. Alternatives considered [AMCS](https://www.capterra.com/p/81310/AMCS/) Reasons for choosing Hauler Hero number 1 - CUSTOMER SERVICE. That is our bread and butter for our business, we want to work with folks that feel the same. AMCS does NOT Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Danny C. CEO Utilities ### "The best new waste management software available. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2024 We are one of the first HH customers. At it's inception, we pressured them to launch our company probably a little sooner than they would have liked, but they made it happen. We had a few bumps in the beginning, but they quickly addressed and resolved every issue. So much so that the \[sensitive content hidden\] was overseas for a wedding and helped us get a route issue resolved in the middle of the night to ensure we had smooth operations. They have continued to improve the software and increase efficiency within our business with every improvement. The customer service our company provides is the best in the region largely due to our software. We don't miss stops, photos at stops without cans, reliable payment portal, and tablet control is a large factor that sets us apart from our competition. We attended the waste expo in Las Vegas and ran our business the entire week with our tablet. Our customers had no idea we were out of town. We had zero issues, collected payments, addressed service issues, and sent information to our trucks all from our Microsoft Surface Pro. We have very high expectations and demand excellence from our employees and vendors. Over the last 19 months Hauler Hero has become the premier Waste Hauler software. Pros HH has gone above and beyond to assist our company with all facets of the business. Our goal is to establish a system that allows our customers to manage the account without having to call the office. Utilizing the features of HH has increased our route efficiency, billing, payments, and reduced our office man hours drastically. The price of the software is saved 10 fold with increased customer service and reduced man hours of labor. On the customer service side, any issue that we have ever had, they are quick to respond and get results. We have never had a single day of down time with HH. Cons It is difficult to express any cons, as the company continues to make improvements when a "con" is discussed. We have been with HH since they started and, in the beginning, there was a few rough patches, but they worked diligently to improve the software and make all of the adjustments needed. We are very pleased with the product and can't imagine running our business without it. Alternatives considered [Trash Flow](https://www.capterra.com/p/116609/Trash-Flow/) Reasons for choosing Hauler Hero The people I spoke with expressed a willingness to grow, continue to improve the platform and increase services offered within the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NT Nicole T. Office Admin Transportation/Trucking/Railroad ### "Hauler Hero Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 12, 2023 I have had great support from Hauler hereo support team. Always there to give feed back and answers. The screen shots are the best help. Pros Billing Customer Portal is a huge help to our small business. Cons We really need texting invoices, it has caused a slow in payments received. Alternatives considered [Trash Flow](https://www.capterra.com/p/116609/Trash-Flow/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. 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