# Best SmartITSM Alternatives 2026 | Capterra

> Looking for alternatives to SmartITSM? Find out how SmartITSM stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/10006641/SmartITSM/alternatives

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# Alternatives to SmartITSM

[4.6 (8)](https://www.capterra.com/p/10006641/SmartITSM/#reviews)

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## Top SmartITSM Alternatives

SmartITSM

* * *

Starting from:

€49/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.6 (8)](https://www.capterra.com/p/10006641/SmartITSM/#reviews)

Ease of Use

4.4

Customer Service

5.0

Features

4.5

Value for Money

4.6

* * *

Starting from:

$29/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Ease of Use

4.6

Customer Service

4.5

Features

4.3

Value for Money

4.4

* * *

Starting from:

Not provided by vendor

Pricing Model:

Flat Rate

* * *

Overall Rating:

[4.9 (477)](https://www.capterra.com/p/181954/Iru/reviews/)

Ease of Use

4.9

Customer Service

4.9

Features

4.6

Value for Money

4.6

* * *

Starting from:

$108/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (376)](https://www.capterra.com/p/80853/AssetCloud/reviews/)

Ease of Use

4.2

Customer Service

4.5

Features

4.3

Value for Money

4.4

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All SmartITSM Alternatives

At a Glance

Top Alternatives for SmartITSM

-   [Freshservice](#product_0960079d-3ea9-4062-8064-a6d200b42fbe)
-   [Iru](#product_a8dfd2f0-f1fb-4dba-ad06-a9ba00661060)
-   [Wasp Asset](#product_5ee671a0-bde6-472c-aed4-a6d200b2bfa3)
-   [Atera](#product_60b517b6-f6f5-4480-b945-a6d200b2cab2)
-   [BOSSDesk](#product_c5ef1c3a-c29e-4261-8f73-a7f3006f583d)

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by Atera

[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

Manage assets, inventory, and ticketing in one full-stack platform, all while cut your IT workload with AI agents. [Learn more about Atera](https://www.capterra.com/p/144309/Atera/)

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by BOSS Solutions

[4.6 (139)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/)

BOSSDesk is an award winning fully integrated ITSM/Help Desk /Service Desk solution available for both Cloud and On-Premise. [Learn more about BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/)

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by SysAid Technologies

[4.5 (511)](https://www.capterra.com/p/107225/SysAid/reviews/)

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

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by NinjaOne

[4.7 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

NinjaOne is the leading unified IT operations platform, providing a seamless and single-pane solution. [Learn more about NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

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## [ACMP Suite](https://www.capterra.com/p/175522/ACMP-Inventory/)

by Aagon

[4.5 (173)](https://www.capterra.com/p/175522/ACMP-Inventory/reviews/)

Core benefits: - Complete mapping of the client lifecycle - Mobile use via app - Integration of SNMP devices possible [Learn more about ACMP Suite](https://www.capterra.com/p/175522/ACMP-Inventory/)

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## [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)

by PDQ

[4.8 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

PDQ Deploy is the best way to automate your IT management. Update software, deploy scripts, and make configuration changes. [Learn more about PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)

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## [Firstbase](https://www.capterra.com/p/10013213/Firstbase/)

by Firstbase

[4.5 (10)](https://www.capterra.com/p/10013213/Firstbase/reviews/)

IT asset management solution that helps businesses manage asset tracking, inventory, supply chain, catalog, and more. [Learn more about Firstbase](https://www.capterra.com/p/10013213/Firstbase/)

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## [IT Glue](https://www.capterra.com/p/170401/ITGlue/)

by Kaseya

[4.6 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/)

The AI-powered document management tool built for IT professionals. Track, find & know everything about your IT in a single platform. [Learn more about IT Glue](https://www.capterra.com/p/170401/ITGlue/)

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## [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

by ServiceNow

[4.5 (344)](https://www.capterra.com/p/254088/ServiceNow/reviews/)

CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system. [Learn more about ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

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## [BlueTally](https://www.capterra.com/p/240678/BlueTally/)

by BlueTally

[4.6 (80)](https://www.capterra.com/p/240678/BlueTally/reviews/)

Get in control of your assets and say goodbye to spreadsheets. Integrates with Intune, Jamf and Kandji. Try our demo yourself now. [Learn more about BlueTally](https://www.capterra.com/p/240678/BlueTally/)

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## [Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)

by Mosyle

[4.6 (82)](https://www.capterra.com/p/183343/Mosyle-Business/reviews/)

Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. [Learn more about Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)

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## [TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)

by TeamDynamix

[4.4 (150)](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

TeamDynamix is a no-code ITSM/ESM/PPM solution with Conversational AI, enterprise integration, and advanced automation. [Learn more about TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)

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Software Found In

-   [ITSM Software](https://www.capterra.com/itsm-software/)
-   [Help Desk Software](https://www.capterra.com/help-desk-software/)
-   [Configuration Management Tools Software](https://www.capterra.com/configuration-tools-software/)
-   [IT Asset Management Software](https://www.capterra.com/it-asset-management-software/)
-   [Change Management Software](https://www.capterra.com/change-management-software/)
-   [Incident Management Software](https://www.capterra.com/incident-management-software/)
-   [Knowledge Management Software](https://www.capterra.com/knowledge-management-software/)
-   [IT Service Software](https://www.capterra.com/it-service-software/)
-   [Service Desk Software](https://www.capterra.com/service-desk-software/)
-   [IT Management Software](https://www.capterra.com/it-management-software/)
-   [CMDB Software](https://www.capterra.com/cmdb-software/)