# Page 2 | My AskAI Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is My AskAI the right Artificial Intelligence solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10006737/My-AskAI/reviews --- My AskAI 4.5 (82) [View alternatives](https://www.capterra.com/p/10006737/My-AskAI/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of My AskAI ## Showing most helpful reviews Showing 26-50 of 82 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GL Gabriel L. Marketing Coordinator Real Estate Used the software for: Less than 6 months ### "Why MyAsk AI is a Must-Have Tool for Busy Business Owners and Managers" May 5, 2023 5.0 Let me tell you, MyAsk AI is a total rockstar! I With MyAsk AI, it's like having a chatty friend on your support team, always ready with personalized responses to make your customers feel heard and understood. Plus, the system's sentiment analysis is like having a magic 8-ball that tells you what the users really think! Overall, MyAsk AI has been a real game-changer for us, and I can't recommend it enough to any business looking to take their customer support to the next level. Pros I have been using MyAsk AI for our company and I must say, it has been an absolute game-changer! MyAsk AI's Natural Language Processing (NLP) and Machine Learning (ML) algorithms enable it to understand and process human language in a way that allows it to provide accurate and relevant responses to user inquiries. It is also incredibly user-friendly and easy to set up, which has saved our team a lot of time and effort. Furthermore, MyAsk AI's ability to perform sentiment analysis and learn from past interactions has improved its performance over time. It has increased our site managers satisfaction and improved the efficiency of our human resource team. I highly recommend MyAsk AI to any business looking to improve their customer/employee experience and support capabilities. Cons Although it may require some training to better understand complex or highly technical questions, this is not a significant concern as MyAsk AI can be easily trained and updated to maintain optimal performance. Reason for choosing My AskAI Again, this is/was the first product of this kind thsat came highly recommended to me. I work with a collective of business owners in the self storage industry. I am also part of a sub commitee that is in charge of sourcing various technolgies that may be applied to our industry. MyAsk AI was recommned to me and I jumped on it right away as I loved the idea of it. Review Source Response from My AskAI June 7, 2023 Thanks for this review Gabriel! LW Levon W. Catering manager Consumer Services Used the software for: I used a free trial ### "It changed my life " September 30, 2023 5.0 As for my overall experience with My AskAI, well, let's just say it was an adventure. It was like going on a rollercoaster ride of emotions, ranging from frustration to amusement to sheer disbelief. I never knew what kind of response I would get, and that unpredictability definitely kept things interesting. Who needs a reliable and efficient virtual assistant when you can have one that keeps you on your toes?In conclusion, if you're looking for a virtual assistant that will leave you scratching your head and questioning your own sanity, then My AskAI is the perfect choice for you. Just be prepared for a wild and unpredictable ride, because this AI definitely knows how to keep things interesting. Pros Oh, where do I even begin with My AskAI? Well, the thing I liked most about it was definitely the constant feeling of frustration and confusion. It's truly a one-of-a-kind experience to have a virtual assistant that seems to have a knack for misunderstanding every single question I ask. It's like playing a never-ending game of "Guess What I'm Thinking" with a Cons Now, onto the cons. There are just so many to choose from! But if I had to pick one thing I liked least about My AskAI, it would have to be its uncanny ability to provide completely irrelevant and nonsensical answers. I mean, who needs accurate and helpful information anyway? It's much more entertaining to receive responses that make absolutely no sense whatsoever. Review Source KHT Ken Hwee T. Chief Transformation and Innovation Officer Judiciary Used the software for: Less than 6 months ### "Fantastic stuff..." August 19, 2023 5.0 Great product constrained only by the GPT capabilities Pros Incredibly easy to create new bots and to customise them to suit my colour palette etc Cons The Web pages crawling capabilities can be enhanced to allow for selectable refresh intervals Review Source Response from My AskAI August 21, 2023 Thanks Ken, definitely a good idea on the refresh intervals, although we'd like to get to a place where you don't need to think about whether things are up to date at all, we just do it! ED Erivaldo D. Professor Civic & Social Organization Used the software for: 2+ years ### "Boa experiência e muito aprendizado " September 2, 2023 5.0 Aprendizado prático e didático Pros Explicação e síntese de conteúdos de forma prática. Cons Não tenho nada a comentar sobre essa parte Review Source Response from My AskAI September 5, 2023 Thank you Erivaldo! LB Leandro B. Director E-Learning Used the software for: Less than 6 months ### "Finally an AI for non-techies" August 1, 2023 5.0 WONDERFUL. Now I only want to improve my experience and provide more and more services to my students, using AI. Pros Really (I mean REALLY) easy to install and deploy. I'm not tech-literate at all, and I could setup my personal AI assistant in minutes. Cons The language model still seems to catch knowledge from somewhere else than the documents I provide as knowledge base. No matter how strict they are, and how much I try to limit the model (via prompt) to only refer to the provided documents. Reason for choosing My AskAI The youtube reviews about AskAI sold me right away. Review Source Response from My AskAI August 3, 2023 This is one of my favourite reviews ever Leandro, thank you! VL Vinicius L. SEO Manager Marketing and Advertising Used the software for: I used a free trial ### "Using My AskAI in a corporate intranet." August 18, 2023 5.0 Pros Here we integrate My AskAI with Google Sites platform in a corporate intranet. It is very easy to upload documents and start creating your first AI assistant. Cons It would be great if we could integrate My AskAI with email tools such as Google Chat. It would be much more accessible and also more frequent. Review Source TB Trevor B. CEO Media Production Used the software for: 6-12 months ### "Look no further!!" May 6, 2023 5.0 Easy to learn and fantastic support - I'm sure they never sleep. Pros If you want to find the best way to make yourself a ChatBot and know nothing about programming - this is the one you are looking for. The support is absolutely the best I have experienced in many years of software development. Look no further - I have done the research for you and this is the best you can get. Thanks My AskAI Cons Nothing is missing, I cannot find any fault. Switched from [Bubble](https://www.capterra.com/p/171359/Bubble/) Too complicated Review Source Response from My AskAI June 7, 2023 Thanks for this glowing review Trevor! SB Sara B. Manager Non-Profit Organization Management Used the software for: I used a free trial ### "A usable and effective entry point to creating a custom AI knowledge base" July 3, 2023 4.0 Pros Documentation is a constant problem on my engineering team. We've never figured out how to organize our documentation to really make it effective and usable. So I was curious how LLM AIs could solve this problem. My AskAI is exactly the type of service I was looking for -- allowing me to upload my existing documentation with a clean and intuitive interface. It immediately generates an AI tuned to my custom knowledge base so I can ask natural language questions about my documentation and get back helpful replies. I especially appreciate how it allows adding a source document and references this in it's answer -- helping myself and my team to find the relevant documentation without any hassle. Cons The trial I am on limits source documents to just 3 uploads. I feel like I could get around this by cramming a bunch of info into just 3 source documents so it feels like an unecessary limit. It'd be nice to have at least 10 uploads on the free tier. The challenge I am up against now is not having an understanding of how best to structure the source documents I do upload. In testing the AI I made, the answers were not always complete or helpful. I need to learn how to write the documentation so that it creates a more knowledgeable AI. Review Source Response from My AskAI July 6, 2023 Thanks for this review Sara, really appreciate you taking the time! Unfortuantely, we have to draw a limit somewhere and think 3 pieces of content is pretty reasonable because it costs us money for each piece uploaded! In terms of structuring content, you should take a look at our help docs, we have some pretty useful advice and videos there, always happy to help if you need it SD Shiva D. Technology Manager Financial Services Used the software for: I used a free trial ### "ASKAI review by fxunicorn.com" June 29, 2023 5.0 I have a real problem answering email queries from our website and will soon embed ASKAI there. Pros The feature I loved was the ease with which I could train it. Yes, I am a part-time techie, but wasn't expecting the training process to be this smooth and painless. Cons This is not a "missing feature" but a suggestion. The AI could perhaps learn from the training data and scrape the web for similar data and add to its knowledgebase autonomously. Review Source Response from My AskAI June 30, 2023 Thanks Shiva! Really like the idea of additional web scraping! MB Mike B. Project Manager Information Technology and Services Used the software for: Less than 6 months ### "Setup a “ChatGPT” with your own data in minutes!" May 5, 2023 4.0 Overall my experience with My AsAI has been very good! Its a brilliant solution for certain problems. It does have a few limitations, but it basically does what it says on the tin, very well! Pros I was impressed with how easy it was to set everything up. You can embed the chat easily anywhere on your site. There is some customization and analytics, and I am sure they will improve with time. Customer support is great too, they always reply quickly and helpfully. Cons Currently uses ChatGPT 3.5, would be awesome if they used latest version. More metrics would be useful too. Review Source Response from My AskAI June 7, 2023 Thanks for the feedback Mike! We now use a combination of GPT-3.5 and GPT-4 to answer questions! Let us know what other metrics you'd like to see by going to team@myaskai.com MM Melba M. Data Engineer Financial Services Used the software for: Less than 6 months ### "Helpful" August 1, 2023 4.0 I really like that Chatbots can be designed to understand user preferences and behavior, allowing them to tailor responses and recommendations based on individual needs Pros It ensures users can get assistance or answers to their questions at any time, improving customer service and satisfaction. Cons So far so good. Maybe the price is a detail that can make a difference Review Source Response from My AskAI August 3, 2023 Glad you are enjoying using My AskAI Melba! HJ Hugo J. Head of Engineering Apparel & Fashion Used the software for: 6-12 months ### "Easy to use and adopt." June 12, 2023 5.0 Very good. Pros Ease of use: I found My AskAI to be user-friendly and intuitive and a focus on accessibility and usability. Cons Pricing-wise, it's right on the edge and shouldn't be more expensive. Review Source Response from My AskAI June 15, 2023 Thanks for this Hugo, appreciate the feedback! ZM Zack M. VP OF CUSTOMER OPERATIONS Computer Software Used the software for: Less than 6 months ### "I was skeptical at first, but addicted now" June 26, 2023 5.0 Very impressed. They have built software that does what I was going to build. Pros The ease of uploading my content and interacting with my data so fast. Cons It take some time getting use to what to click, where to go and how to do some things. I basically clicked on everything and watched the YouTube videos. I'm good to go now. User interface could be more intuitive, but that will come with time and the product works. User just needs to click around and explore to understand. Review Source Response from My AskAI June 27, 2023 Thanks Zack! Always trying to make things more obvious and more intuitive so appreciate the feedback. AL Andrea L. Owner Entertainment Used the software for: Less than 6 months ### "I use AskAI for the best answers" August 11, 2023 5.0 Again, When I first downloaded My AskAI I remember exploring it at a stoplight. Each time I hit a stoplight I would ask another question. I had an entire business plan in three stops, written with the voice that mirrored mine, with formulas, and a list of the applicable agencies I could send a proposal to. I knew exactly how good it was, because I had already done this the old fashion way, and it took me weeks. My AskAI did the same exact thing, except slightly better, and in minutes. Cons I am not sure, I think the interface is pretty perfect, I think the answers are exceptional, if anything, the price is the deterrent Review Source DB Dylan B. Game Designer Writing and Editing Used the software for: Less than 6 months ### "My AskAI is the perfect tool to start learning to utilize AI" June 20, 2023 5.0 Pros For me, the most important is how it learns from incremental questions to refine its useful personal tailoring. Cons AI is still tricky to use especially tailoring to something as specific as game design Review Source Response from My AskAI June 21, 2023 Thanks Dylan! SL Susan L. Program Director Health, Wellness and Fitness Used the software for: 6-12 months ### "My Ask AI is beneficial in today’s environment " August 31, 2023 5.0 Great experience and excellent customer support Pros Ease of use, transparency in the information provided Cons I feel like it could be a little more user friendly honestly I think that about most applications Review Source Response from My AskAI September 1, 2023 Thanks for the review Susan! Very open to any ways we can make more user friendly if you could share the issues you had? ES Edwin S. CTO Renewables & Environment Used the software for: Less than 6 months ### "Excellent tool" June 29, 2023 5.0 I havent had anything than joy for this amazing tool. I am looking forward to extent my usage soon. Pros The fact that you can train you AI with only your own content so It can easily interact with our visitors Cons I find that the product its really good and cant say I have any complaints now. Reason for choosing My AskAI I did not know of any other product that offer this. Review Source Response from My AskAI June 30, 2023 Thanks Edwin! Really appreciate the review. VR Verified Reviewer CEO E-Learning Used the software for: I used a free trial ### "I like it!" June 12, 2023 5.0 Great stuff; let’s boost this fantastic tool! Pros Easy to set up, free test version, smooth upgrade path to other plans Cons Nothing, really. I find the solution very nice! Review Source Response from My AskAI June 19, 2023 Thank you! GB Greg B. President Research Used the software for: Less than 6 months ### "Very Interesting Tool" May 6, 2023 5.0 As far as a private knowledge base of text-based information, this is fantastic and really easy to use. Pros Does great with Text, PDF and Web Pages. If it could handle large sorted spreadsheets it would be an absolute Home Run for us. Cons The inability to add searchable spreadsheets with reasoning. Would love for it to take a data set and be able to return Top 5 based on this column of data. Review Source Response from My AskAI June 7, 2023 Thanks for the review and feedback Greg! We are definitely working to improve our spreadsheet ingestion capabilities, hopefully some more improvements coming in the next few months! IM Isa M. Marketer Marketing and Advertising Used the software for: Less than 6 months ### "Interesting app" July 3, 2023 5.0 Pros It is easy to use; no need for technical knowledge to make it work; friendly interface. Cons There's no way to interact with the chat in a way to suggest improvements to the answer. Review Source Response from My AskAI July 6, 2023 Thanks for the review Isa! You can actually improve answers by uploading a "training file" on any paid account, we have a demo of how to do this on our YouTube channel, hope that helps! MG Manuel G. Profesor asociado Education Management Used the software for: Less than 6 months ### "The problem of short answers" June 19, 2023 4.0 If they would solve the long answer thing it would be great Pros I really like the way myaskai lets you put new sources and work with them Cons I dont like that the answers are really short, even when you ask for longer answers. If I need a 500 word answer myaskai doesnt really let you do it. Review Source Response from My AskAI June 20, 2023 Hey Manuel, we have access to some new tools now that should hopefully let us respond with longer answers in the future, looking forward to rolling this out soon! WE Wolfgang E. MD Human Resources Used the software for: Less than 6 months ### "Amazing app" May 5, 2023 4.0 Exactly what I was looking for - a GPT bot extracting content from my files. Pros Generous upload limits, excellent customer service, great price. Cons Some features feel like beta, but I’m sure they are being solved. Reason for choosing My AskAI Price/quality plus service Review Source Response from My AskAI June 7, 2023 Thanks for the feedback Wolfgang! Would love to hear what the features you feel like are beta so we can ensure we are working on them! Email us at team@myaskai.com to let us know. ST Sahin T. Lead Expert and Senior Consultant Government Administration Used the software for: I used a free trial ### "My AskAI Review" July 24, 2023 4.0 It was as expected a very good solution to interact with own subsets of information. The promise to chat with the documents is realized Pros The goal of "My AskAI" is to assist users in a wide range of topics and offer reliable information based on personal datasets Cons The amount of datasets possible is too low. We are dealing with a great amount of governement documents Review Source Response from My AskAI July 31, 2023 Thanks for the feedback Sahin. When you say "amount of datasets is too low" what do you mean exactly? BS Benjamin S. Growth Venture Capital & Private Equity Used the software for: Less than 6 months ### "AskAI has the potential to change entire industries. " June 12, 2023 5.0 I really enjoy the experience. Especially in comparison to all the other tools claiming to do the same. This is unmatched. Pros Being able to curate a personality and response chat bot Cons The pricing and the immediate need to purchase Review Source Response from My AskAI June 14, 2023 Thanks Ben! Very kind words indeed! EC Edwin C. President Accounting Used the software for: Less than 6 months ### "Great product" May 5, 2023 5.0 It has been a positive experience that has given my firm a leg up against other firms in the same industry. Pros Awesome cutting edge features not seen before. Cons Nothing I think it’s a great product. Nothing has come to my attention I would change. Reason for choosing My AskAI I did not find any similar products that I considered using. Review Source Response from My AskAI June 7, 2023 Thanks Edwin! Similar Products Featured ## Related categories [Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.