# Page 3 | My AskAI Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is My AskAI the right Artificial Intelligence solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10006737/My-AskAI/reviews --- My AskAI 4.5 (82) [View alternatives](https://www.capterra.com/p/10006737/My-AskAI/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of My AskAI ## Showing most helpful reviews Showing 51-75 of 82 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KS Keran S. Owner Accounting Used the software for: 6-12 months ### "Amazing" May 5, 2023 5.0 I've had a great experience. Support is responsive and the product simply works. Pros I love how constantly they update new features and easier ways to improve the Q&A model. Cons I wish there was an easier way to train the answers it provides. Review Source Response from My AskAI June 7, 2023 Hey Keran, thanks for the review, we have now added a tutorial to our YouTube channel showing ways you can improve your responses! AP Adriano P. Associate CIO/CTO/CMO Management Consulting Used the software for: Less than 6 months ### "An excellent tool that presents constant evolutions and many features." August 10, 2023 3.0 The experience was good, I'm still trying to make the tool deliver more detailed answers in some contexts, instead of pointing out where the requested information is within the source knowledge base. Pros the level of customization is absurdly excellent. Cons Not support to scanned PDFs. Also, I'm still trying to make sure the tool can deliver more detailed answers in some contexts, instead of pointing out where the requested information is within the source knowledge base. This is getting more difficult. Review Source Response from My AskAI August 15, 2023 Thanks for sharing Adriano! We hope to add support for scanned PDFs at some point in the future, but there are also so many resources that do OCR for free right now! We are always trying to improve answer quality and depth so if you have some specific examples you could share we'd be happy to investigate. Kristina E. Publisher Media Production Used the software for: Less than 6 months ### "Incredible." January 26, 2024 5.0 Fabulous - I highly recommend this service and the technology, it's been a game changer for our site! Pros Absolutely simple to set up and apply to our site. Has provided an incredible resource for our readers to help them find what they're looking for quickly. For us, it provides a window into the minds of readers to show us exactly what information they need, as well as, what information we need to cover. Cons We had a few snafus at the beginning with crawling our site - but customer service was phenomenal and really helped us get up and running fast! Review Source Response from My AskAI January 31, 2024 Thanks Kristina! JS Joseph S. Editor Religious Institutions Used the software for: Less than 6 months ### "Adaptable" July 3, 2023 5.0 Still looking for the perfect way to build a knowledgebase Pros One thing that really makes My AskAI stand out is how quickly the model adapts. That's really useful in an increasingly standardized AI world. Cons It worked well and took a licking quite successfully Switched from [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) It became increasingly untrustworthy for reliable answers. Review Source Response from My AskAI July 5, 2023 Thanks Joseph! Appreciate the kind words! AM Armando M. Director Logistics and Supply Chain Used the software for: Less than 6 months ### "Crear way ti gi" June 12, 2023 5.0 Great, so far. Pros This is transforming the way we do business and it has totally transformed our value proposition, making it not only more useful, but also easier to understand. Cons Would be great to have more ways in which to customize the interphase. Review Source Response from My AskAI June 19, 2023 Thank you Armando! Always looking to give more customisation flexibility, let us know what you'd like to see. dustin F. Sole proprietor Arts and Crafts Used the software for: I used a free trial ### "On the fence about this one..." May 8, 2023 4.0 I didn't end up able to integrate it with any of my business functions but still found useful and cool to use Pros The most appealing feature to me was the ability to upload your own data for it to learn. The search feature is getting better and is pretty useful. Cons The uploading of my own data for my search didn't work...ever. The search function, while it's useful, is also confusing. Review Source Response from My AskAI June 7, 2023 Hey Dustin, thanks for the review. Sorry you found the search confusing, would love to hear more about why this was if you could email us at team@myaskai.com so we can get it working for your business? Yuval M. ESG consultant Education Management Used the software for: I used a free trial ### "So good! " August 31, 2023 5.0 Pros I love the adaptation features and how user friendly it is Cons I don’t like the document formats because there are limited options Review Source Response from My AskAI September 1, 2023 Thanks for sharing Yuval! Let us know what other formats you want to see us add next! DG Deepak G. Director Hospital & Health Care Used the software for: Less than 6 months ### "My first AI Chatbot" August 26, 2023 4.0 Keeping visitors emgaged Pros I don't have to build a chatbot. I can review the unanswered question and upload correct answers in CSV sheet. Rest of the answers are taken care off Cons It says from the context I have been given here is the answer and also if I add an answer with bullet points by CSV, it presents the answer like a paragraph Review Source Response from My AskAI August 28, 2023 Thanks Deepak, glad you are enjoying using My AskAI! PY Pawan Y. PM Automotive Used the software for: Less than 6 months ### "ok product to use" June 12, 2023 4.0 pros and cons are provided Pros ease of use, easy to integrate in website and webpages Cons limited number of questions, interface isn't great Review Source Response from My AskAI June 15, 2023 Hey Pawan, thanks for the feedback, would you be able to share more on the interface? Always looking to find ways to improve it! CB Chai B. Founder and CEO Marketing and Advertising Used the software for: Less than 6 months ### "Great tool" August 28, 2023 5.0 It was a great tool and we started using it almost everyday within our organisation Pros It's super easy to use and provides great responses for 80% of the questions. Cons Some of the responses are not very accurate. It only happens 20% of the times Review Source Response from My AskAI August 29, 2023 Thanks for this Chai, glad it's been able to help you out! LO Luke O. Operations Manager Education Management Used the software for: Less than 6 months ### "Clarity in Workflow" August 25, 2023 5.0 I like it for simple tasks and getting output quick vs using chat GPT. Pros I liked how I could create a bot really quick, like 5 minutes, by taking data I have and just formatting it to function. Cons Sometimes the prompt for the AI in the settings doesn't function. "Your response should be no more than 70 characters" does virtually nothing for the response. Maybe I need to practice with the CSV input but it is very challenging to get accurate output. Review Source Response from My AskAI August 29, 2023 Thanks for this Luke! Unfortunately chatgpt is generally not very good at counting! JS Jeff S. Principal Broker Management Consulting Used the software for: Less than 6 months ### "AskAI is my chosen Platform" June 12, 2023 3.0 I have successfully used the platform for blog and whitepaper templates. Pros Cost effective solution that is easy to use and provides helpful (yet not comprehensive) responses. Cons Limited responses when asking to identify lists. Switched from [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) The login puzzle doesn't work correctly. Review Source Response from My AskAI June 13, 2023 Thanks for this Jeff. I would note that AskAI is not really designed to do any of the things you have suggested here, so probably just the wrong product for you! VR Verified Reviewer developer Computer Software Used the software for: I used a free trial ### "A Powerful and Reliable AI Assistant" June 13, 2023 3.0 Pros My experience with My AskAI has been exceptional, and there are several aspects that I particularly enjoyed. Firstly, the level of intelligence and knowledge exhibited by the AI is impressive. It consistently provided accurate and detailed information across a wide range of topics, demonstrating a comprehensive understanding of various subject matters. Cons Limitations in understanding context and occasional inaccuracies or errors Review Source Response from My AskAI June 19, 2023 Thanks for the review, would love to know more about the limitations and errors you refer to as we are always improving the product based on feedback like this. AF Andrew F. CEO Internet Used the software for: Less than 6 months ### "Easy-to-use internal Resource Center" February 5, 2024 4.0 Pros The ease of uploading documents and websites that relate to our teams day to day need and ability to get easy answers in real-tome from the slack integration. Cons Some minor bugs associated with uploading docs which were fixed quickly by the team. Review Source Response from My AskAI February 6, 2024 Thanks Andrew! Appreciate the review! NM Naomi M. Owner Hospital & Health Care Used the software for: I used a free trial ### "Naomi" August 18, 2023 5.0 Pros The professional content it provides and how each generation allows you to choose the version you like best Cons I do not have any cons as yet I’m still working through AskAI Review Source Response from My AskAI August 21, 2023 Thanks Naomi, appreciate this! SN Sam N. Chief of Staff Computer Software Used the software for: Less than 6 months ### "Very Impressed" January 5, 2024 5.0 Pros Great platform that is easy to set up and can get to work more or less the same day! Cons Some of the packages are a litte confusing but the team were very happy Review Source Response from My AskAI January 31, 2024 Thanks Sam! Glad you are enjoying it! RS Richard S. Production Consumer Electronics Used the software for: I used a free trial ### "My MY ASK AI REVIEW " May 8, 2023 5.0 Very satisfied with current developments so far, will be looking for more in months and years to come. Pros I like all the features that are available now and would like to see more added in the future Cons Everything is fine for these moments of development and I am waiting to see more features geared for this platform Review Source Response from My AskAI June 7, 2023 Thanks for this Richard! MP Matthew P. CEO Professional Training & Coaching Used the software for: Less than 6 months ### "Easiest way to get a chat bot with references" May 8, 2023 5.0 Easy to use! Pros They way they handle references is great! Best chatbot function out there for that. Cons If you want something beyond simple Q&A it is somewhat limited. Not easy to customize the system prompt. Review Source Response from My AskAI June 7, 2023 Thanks Matthew for the glowing review! We have now released a feature to let you customise the system prompt within settings. We are also always looking at ways to improve the question-answering ability to help with tasks and have a few things up our sleeve for this! PR Piroska R. journalist Newspapers Used the software for: Less than 6 months ### "The flexible API" August 10, 2023 5.0 I always look for the good person behind the product. I found them here. Pros The most important feature of MyAskAI for me is that I can use it together with Zapier. This is good because no-code development is also possible with it. Cons I think it is a risk that MyAskAI depends on ChatGPT. Review Source Response from My AskAI August 15, 2023 Thanks Piroska! There are so many applications with Zapier, we love it too! EM Elisabeth M. Multimedia Designer & Content Strategist Computer Software Used the software for: Less than 6 months ### "I Love MyAskAI" September 8, 2023 5.0 Pros the user interface is incredibly intuitive. Navigating through the system is a breeze, making it accessible even for those who may not be tech-savvy. The sleek and modern design adds to the overall user experience. Cons Nothing, I enjoy pretty much everything about it. Review Source Response from My AskAI September 11, 2023 Thanks Elisabeth! Glad you are enjoying using it! AN Adam N. Owner Accounting Used the software for: Less than 6 months ### "ChatBot for the AI challenged" August 29, 2023 5.0 I'm deploying this to help Digital Nomads find their own answers more efficiently and cheaper. I'm using all the same primary sources and documentation that I use to find an answer. Now folks can find that answer themselves. Pros Easy to use. Incredible experience for AI first timers. Cons Can't delete content in bulk. Need to know what a chatbot actually is before using...no use case examles to get the creative juices flowing. Reason for choosing My AskAI Referred my a colleague. Ease of use. Review Source Response from My AskAI August 31, 2023 Thanks Adam! Working on the case studies as we speak and the delete content in bulk feature will be going live this month (September). LG Lucas G. Founder Information Technology and Services Used the software for: I used a free trial ### "Great results in free trial" May 8, 2023 4.0 Pros Chat integration in Bubble was really ease and first impression with potential end user was surprisingly good. Cons Lack of the option to improve answers over time with negative feedback of bad answers or a way to rewrite some bad answers to improve answers for a similar question in the future. Review Source Response from My AskAI June 7, 2023 Thanks for this Lucas! We are working on releasing an upvote/downvote feature soon and have just added a tutorial on how to improve answers and 'train' for future responses on our YouTube channel! IG Ian G. Attorney Law Practice Used the software for: I used a free trial ### "Great AI" September 7, 2023 5.0 It's great! I used it constantly. Pros Is quick! You can use during meetings, and get quick answers. Cons Can be more specific. Sometimes is to much talk, but not enough details. Review Source FA Francisco A. Owner Animation Used the software for: I used a free trial ### "Great" May 8, 2023 4.0 Make me relax with some tasks Pros It's really useful for inspiration. Also to data analysis Cons Longer free trial. Maybe could be Cheaper Review Source Response from My AskAI June 7, 2023 Hey Fracisco, we actually have an infinite free trial! It is usage dependent so you can continue to use forever free if you wanted. We also offer discounts to students, non-profits and $10 off your 1st month if you complete a few tasks within the tool. GS Gus S. Events Sales and Delivery Entertainment Used the software for: Less than 6 months ### "Great product" September 16, 2023 4.0 Pros Very easy to use, allows team to search for info across multiple documents Cons Can be hard to set up from a back-end perspective but it's not too bad. Review Source Response from My AskAI September 18, 2023 Thanks for the feedback Gus, would love to know how we can make things easier from a back-end perspective if you'd care to share more? Similar Products Featured ## Related categories [Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.