Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Dash Billing Reviews
Showing Most Helpful
Showing 9 of 9 reviews
"Amazing RCM tool to speed up collections of balances owed"
Overall: Excellent experience. The team is responsive, and the software just works!
Pros: ease of use, and exceptional response from our clients to SMS/emails for payments. Payments are coming in much faster after we started using Dash Billing
Cons: no real complaints, would be nice to have a few more reports available- which they are working on adding
Vendor Response
"Simplicity at its finest...."
Overall: I literally use Dash daily. I love that it is an easy system to teach to our patients.
Pros: I love the simplicity.
Cons: The only issue I have run into is transferring files from one billing platform into the Dash account. However, it is usually a quick fix with the amazing tech team!
Vendor Response
"Elevating Payment Experience"
Overall: Very well! They are amazing to work.
Pros: The support team is amazing! They respond as fast as possible every time I send an email.
Cons: I would like to add a email link for clients to set up a payment plan.
Vendor Response
"DASH really helped our company!"
Overall: DASH and all of the people there have been great and very responsive if we have questions or issues. The platform is easy to use, integrates with other software, and conforms to your business needs.
Pros: Ease of use, customer service has been great!
Cons: Report pulling, but I know that it in the works!
Vendor Response
"Dash Billing - Debt Collection"
Overall: Great team to work with. They listen to what you need and work to get it in place.
Pros: The ability to send texts and e-mails and the web portal payment function.
Cons: Would be nice to be able to make notes and place due dates on those notes so you can follow up. With this feature all of the collections functions would be captured in this one wonderful program.
Vendor Response
"Quality Payment Portal Experience"
Pros: I like that Dash Billing is constantly working on new upgrades and features as well as takes feedback on what to implement next for ease of consumer access.
Cons: I have not run into anything I have been personally dissatisfied with.
Vendor Response
"Feedback for Dash"
Overall: Great. We anticipate building a good workmanship with Dash and hope we can continue adding on features to increase revenue.
Pros: Working with [sensitive content hidden] . Quick access and quick replies.
Cons: Twice per month invoice billing however that was changed to once in January so no issues there.
Vendor Response
"Easy to Work With "
Overall: They have been quick to answer any questions and are always available when needed.
Pros: Easy to use and understand! The system is great!
Cons: no answer for this due to none at this moment
Vendor Response
"Dashbilling Is User Friendly and Great for Consumers"
Pros: Dashbilling has been super easy to use on the Administrative side and is very user friendly for Consumers as well. Moving to Dashbilling has enabled consumers to pay their balances much faster and has made my ability to process payments much easier, and I feel like I work more efficiently!
Cons: I cannot think of any cons at this time.
Vendor Response