--- title: "Whippy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Whippy Software - reviews, pricing plans, popular comparisons to other Onboarding products and more." source_url: "https://www.capterra.com/p/10006768/Whippy/" page_type: "product" language: "en" --- # Whippy Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Whippy ## What is Whippy? Whippy helps businesses grow revenue without growing headcount — combining omni-channel tools for your team with AI agents that handle the rest. Whippy unifies messaging, automation, AI, and VoIP in one intelligent workspace that connects your people and systems. Manage SMS, email, and chat from a single inbox. Build campaigns, workflows, and sales sequences that sync with your CRM or database to trigger personalized actions automatically. Deploy customizable AI agents for recruiting, sales, reception, and engagement — they can read and write data, qualify leads or candidates, and execute workflows like real teammates. Whippy’s built-in VoIP system powers calls from desktop, mobile, or desk phones with IVR, voicemail, routing, and workflow triggers. One platform to communicate, automate, and scale with AI. ## What is Whippy used for? [Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 84 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $99 Usage Based, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Reputation Management / 2026 - SMS Marketing / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Whippy?[Manage this product listing](https://www.g2.com/products/whippy-whippy/claim_requests/new?auto=true) Rating Breakdown 4.9 +− Features4.8 Value for Money4.8 Ease of Use4.8 Customer Service4.9 Rating Breakdown 4.9 Features4.8 Value for Money4.8 Ease of Use4.8 Customer Service4.9 ## Whippy Reviewers Verdict Updated September 2026 AI summary - Whippy is a strong fit for staffing agencies or businesses needing reliable messaging and workflow support for employee or candidate communications. - Users most consistently value its responsive, attentive customer support and hands-on onboarding assistance. - It helps teams communicate efficiently, access helpful features, and adapt workflows with ongoing guidance from the support team. - Buyers may need to accept some trade-offs with occasional messaging glitches, limitations in credits, and a user interface that can be complex for some. - Whippy suits organizations prioritizing partnership and support, but may not fit those needing advanced marketing messaging or a simpler interface. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Whippy 4.9 (84) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $99 Usage Based, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (84) Ease Of Use 4.7 (5,315) Value For Money 4.8 (73) Value For Money 4.5 (5,072) Customer Service 4.9 (82) Customer Service 4.6 (5,086) ## Whippy alternatives [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [Trumpia](https://www.capterra.com/p/131015/Trumpia-2-0/) [4.5 (120)](https://www.capterra.com/p/131015/Trumpia-2-0/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131015/Trumpia-2-0/) [View all alternatives](https://www.capterra.com/p/10006768/Whippy/alternatives/) ## FAQs about Whippy Overview ### What problems does Whippy solve? Whippy solves slow, fragmented business messaging by centralizing mass texting, scheduled outreach, reminders, follow-ups, and automated responses in one easy-to-use platform. Staffing teams, recruiters, healthcare offices, and customer-facing teams use it to improve lead routing, multilingual communication, employee updates, and after-hours responsiveness without adding manual work. Answer based on 65 reviews Overview ### Which roles and teams benefit most from Whippy? Whippy is most used by business owners, operations leaders, office managers, and recruiting teams that need fast, organized communication. Recruiters and employment specialists use it to engage candidates and manage follow-ups, while managers and executives rely on it to streamline front-office workflows, coordinate staff, and keep customer or applicant conversations centralized. Answer based on 84 reviews Overview ### What company size and industries is Whippy built for? Whippy is built for small businesses, with 94% of reviewers from that segment, especially Staffing and Recruiting at 74%. It also serves SMBs to enterprise businesses across legal, healthcare, and related fields, though reviewer use is lighter among enterprises at 4% and midsize companies at 2%. Answer based on 84 reviews Features and Usability ### What are the key features of Whippy? Whippy includes core messaging features like 2-way messaging, mass texting, scheduled messaging, and campaign management. Reviewers also highlight automations such as automated responses, sequences, and job board automation. Differentiating features include translation, multiple numbers in one inbox, mobile app access, and review generation for customer feedback workflows. Answer based on 44 reviews Integrations ### Which third-party tools and platforms does Whippy integrate with? Whippy integrates with Zapier, ZipRecruiter, Indeed for Employers, Quest, and pandoIQ. These integrations cover recruiting and staffing workflows, applicant sourcing, and database outreach, giving Whippy connections to the tools teams use to contact candidates and manage hiring activity. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Whippy offer? Whippy provides live online training and webinars to help teams get started. Live online sessions support guided instruction with a trainer, while webinars offer scheduled group learning and product walkthroughs for users who want to review features and setup steps in a session format. Answer based on 3 reviews Getting Started and Support ### What customer support options does Whippy offer, and how do users rate the experience? Whippy offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as fast, accessible, and hands-on, with strong onboarding, training, and one-on-one help. Reviewers often mention quick chat replies and helpful staff, with only occasional comments about platform lag. Answer based on 37 reviews Features and Usability ### How well does Whippy handle business texting and mass messaging? Whippy handles business texting well for scheduling, mass texts, campaigns, and shared inbox workflows. Many small business and recruiting teams like the easy outreach tools, mobile access, and automation, but some users mention message glitches, notification annoyances, contact management limits, and less flexibility in certain texting scenarios. Answer based on 39 reviews Features and Usability ### What features does Whippy offer for automation and team messaging? Whippy offers automation, campaigns, scheduled texts, templates, translations, shared numbers, and API connections for team messaging. Many staffing, healthcare, and small business teams value the time savings and broad feature set, while some users say advanced tools take training, search can be inconsistent, and a few customization options still feel limited. Answer based on 27 reviews ## Features AI summary Based on 2,080 Onboarding reviews Capterra reviewers highlight these as the features buyers care about most when comparing Employee Communication Tools: - **Communication Management** (**55%** of reviewers rated this feature as critical) - **Employee Database** (**53%**) - **Mobile Access** (**63%**) Whippy supports **Communication Management**, which gives teams a central way to manage internal conversations and keep updates organized. However, it does not include **Employee Database** or **Mobile Access**. Instead, it offers **Chat/Messaging** (**56%**), a feature reviewers also rate highly. This can help businesses keep employees connected in real time, share updates faster, and improve day-to-day coordination across teams. Communication Management 4.8 (19) 84.21% of 19 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Chat/Messaging 5.0 (27) 85.19% of 27 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Scheduled Messaging 4.9 (40) 75.00% of 40 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times SMS Messaging 4.9 (26) 69.23% of 26 reviewers that rated this feature as important or highly important Send messages via SMS Mass Texting 5.0 (22) 68.18% of 22 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Customizable Templates 4.8 (21) 95.24% of 21 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Whippy 65 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Interaction Tracking: Track interaction history by documenting conversations for contacts - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Keyword Tracking: Track and monitor a specific set of keywords - Lead Capture: Automatically identify and save contact information of potential customers - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - Open Rate Tracking: Track the number of open emails, messages, and texts for any campaign - QR Codes: Matrix barcode that stores information - Real-Time Analytics: Analyze and gain insights into data in real-time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Request: Allows businesses to request reviews from their customers - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Segmentation: Group leads or contacts based on their specific characteristics - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Text-to-Win: Messaging system designed for contests and sweepstakes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (84) 4.8 Based on 84 reviews ## Pricing Value for money 4.8 (73) Basic $99.00 Usage Based,Per Month Value for money 4.8 (73) 4.8 Based on 73 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (82) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (82) 4.9 Based on 82 reviews ## User reviews Overall rating 4.9 Based on 84 reviews Filter by rating 5(75) 4(9) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EH Elodie H. Operations Manager Staffing and Recruiting ### "\[sensitive content hidden\] is Incredible" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 6, 2026 Pros The responsiveness of the team. \[sensitive content hidden\] has a been a huge help with onboarding our account and making sure we are set up for success! Cons it's a bit complicated when moving from a software with zero automation. A lot of things to learn to make sure we are using it to its fullest. Switched from [TextUs](https://www.capterra.com/p/154507/TextUs/) tools and resources at whippy are better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VW Vince W. President Staffing and Recruiting ### "President / Owner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2026 It's been very good, we're only scratching the surface of what we can do with Whippy so I'm excited we're training our staff to be more effective. Pros Very professional team who helps whenever there is an issue. Customer service and training is amazing. They never hesitate to jump on a call to help and this sets Whippy apart from everyone else out there. Cons I can't think of anything that makes me think any less of Whippy. Perhaps they can arrange hour meetings by default instead of 30 minutes sessions. Switched from [TextUs](https://www.capterra.com/p/154507/TextUs/) Could not text in bulk only in bits and pieces. platform was outdated and clunky Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KL Karen L. Recruiter Human Resources ### "Training for Whippy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 20, 2026 its a great tool to use when used correctly I was able to learn new tools and be abe to avoid mistakes Pros \[sensitive content hidden\] did amazing educating me with alot of features i had no idea we can use She was able to train is with patience and accuracy shes just great!!! Cons well that we still cant figure out te reason i was able to send 10,,000 plus messages when we dont have that amount of people in q4 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HC Hannah C. Owner Staffing and Recruiting ### "Whippy Help" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2026 I have always had wonderful experiences when I reached out for help. I leave with great ideas to implement! They will help with anything that I ask of them. Pros They respond so quickly and are ALWAYS happy to help with any issue that we might have. They resolve the issue and give me great feedback for what things I could change to make things better for us. Cons We have used a few different texting services in the past 10 years. Whippy has been #1 in customer service and help. We love the service they offer! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT B. Franchise Owner Staffing and Recruiting ### "Whippy is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 20, 2026 Pros Whippy's support, and specifically Ariana's coaching and consultation, is their best asset. While the product itself is great... the responsiveness to questions, adjustments, changes is top notch. Cons I wish the interface was a little less complicated... its very robust with lots of options... but for some, that makes it a little harder to navigate. Switched from [TextUs](https://www.capterra.com/p/154507/TextUs/) features, and quality were a lot better than textemall Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Renee A. Franchise owner Staffing and Recruiting ### "Whippy Transition" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 23, 2026 It has been extremely easy to make the change. They are very responsive and authentic to work with, enjoy working with \[sensitive content hidden\] Pros The intro demonstration call was amazing! Had us sold with that, but then the setup with \[sensitive content hidden\] was detailed and explained every step of the way. Her training was thorough, she answered our questions we before we could ask. \[sensitive content hidden\] has been very responsive to all our needs. Cons almost too many tools in the setting area, but we're learning. We did have some glitches transferring our messages from our previous platform, but I don't think that was a Whippy issue. Switched from [TextUs](https://www.capterra.com/p/154507/TextUs/) cost and will not e migrated in our new system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GW Gerette W. Director of Office Operations Staffing and Recruiting ### "A Game Changer for communication in the Staffing world" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2026 Ariana Pacheco has been an absolute game changer for our company. She has been assisting us with Whippy and has gone above and beyond in helping us successfully manage three Whippy accounts across four offices. Ariana has played a key role in helping us create high-quality, effective campaigns while also educating our team on all aspects of Whippy and the tools available to us. I especially appreciate her thoughtful suggestions on new tools and features we hadn’t previously taken advantage of — tools that I can already see will be a huge asset to our business moving forward. Ariana is always available, incredibly responsive, and genuinely eager to help with any questions or challenges we have. I honestly can’t imagine where our business would be without Whippy — and without Ariana as our guide. She has been an invaluable partner in our success. Pros Whippy has been a game changer for our staffing agency. It helps our offices stay connected with associates, manage client communication efficiently, and keep everything organized in one place. The platform has significantly improved our responsiveness and follow-up, making it an essential part of our daily operations. Cons We’re still discovering features we weren’t previously using, so it takes time to fully maximize everything Whippy offers. Switched from [Zipwhip](https://www.capterra.com/p/165106/Zipwhip/) Heard positive things regarding Whippy and it's capabilities Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AI Ami I. Owner Staffing and Recruiting ### "Happy Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2026 Great experience so far and we have only just now scratched the surface of its capabilities! The training and customer service has been excellent. Pros Whippy has been great for keeping in touch with our employees! The level of customer service that Whippy provides is next level! Cons This isn't really a Whippy thing but it's hard to find the time to learn everything there is to learn about Whippy's capabilities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Max D. Vice President Health, Wellness and Fitness ### "Whippy Tops Them All" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 15, 2025 My overall experience with Whippy has been excellent and I would highly recommend it to anyone looking for an all in one communication platform. Pros Whippy is an intuitive product that streamlines the communication process with employees and candidates. The value that you get from Whippy is well worth cost when compared to competitors. The platform is easy and user-friendly for setting up outreach to individuals or mass messaging. Cons I do not have any areas where Whippy has underperformed over the past 3 years. When an issue arises the Whippy Help desk is extremely quick at identifying and resolving it. Alternatives considered [TextUs](https://www.capterra.com/p/154507/TextUs/) [Sense](https://www.capterra.com/p/180547/Sense/) Reasons for choosing Whippy Both platforms were standard bearers within the industry but Whippy outperformed them and showed consistent ROI Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ET Eva T. Lead Recruiter Staffing and Recruiting ### "\[sensitive content hidden\] was a wealth of Information " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2025 Great program. \[sensitive content hidden\] took the time to provide training and I learned so much in a quick timeframe. She was amazing & I highly recommend. Pros Helps streamline the hiring process and gave me hours of time back in a day so I can maximize profits. Cons I have no complains after 6 months of use. The whole program is designed to be user friendly. I will recommend to others. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10006768/Whippy/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Connecteam vs Whippy](https://www.capterra.com/compare/153140-10006768/Connecteam-vs-Whippy)