# Whippy Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Whippy Software - reviews, pricing plans, popular comparisons to other Employee Communication Tools products and more. Source: https://www.capterra.com/p/10006768/Whippy --- # Whippy Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Whippy ## What is Whippy? Whippy helps businesses grow revenue without growing headcount — combining omni-channel tools for your team with AI agents that handle the rest. Whippy unifies messaging, automation, AI, and VoIP in one intelligent workspace that connects your people and systems. Manage SMS, email, and chat from a single inbox. Build campaigns, workflows, and sales sequences that sync with your CRM or database to trigger personalized actions automatically. Deploy customizable AI agents for recruiting, sales, reception, and engagement — they can read and write data, qualify leads or candidates, and execute workflows like real teammates. Whippy’s built-in VoIP system powers calls from desktop, mobile, or desk phones with IVR, voicemail, routing, and workflow triggers. One platform to communicate, automate, and scale with AI. ## What is Whippy used for? [Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 84 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $99 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Reputation Management / 2026 - SMS Marketing / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Whippy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.whippy.ai&name=Whippy) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Whippy 4.9 (84) VS. [4.6 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $99 Usage Based, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (84) Ease Of Use 4.7 (5,180) Value For Money 4.8 (73) Value For Money 4.5 (4,940) Customer Service 4.9 (82) Customer Service 4.6 (4,956) ## Whippy alternatives Highest Rated [4.7 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (3,343)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10006768/Whippy/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Scheduled Messaging 4.9 (40) 75.00% of 40 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Chat/Messaging 5.0 (27) 85.19% of 27 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system SMS Messaging 4.9 (26) 69.23% of 26 reviewers that rated this feature as important or highly important Send messages via SMS Mass Texting 5.0 (22) 68.18% of 22 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Customizable Templates 4.8 (21) 95.24% of 21 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Communication Management 4.8 (19) 84.21% of 19 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Whippy 59 features Send and receive text messages to communicate with clients or prospects in real-time Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Set campaign schedules by selecting start, pause, and end dates Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Process of dividing customers into groups based on common characteristics Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Send automated marketing emails based on user actions over a predetermined period Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Track delivered, received, and opened emails Access names, contact information, and roles of employees in a centralized repository Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Track interaction history by documenting conversations for contacts Track and monitor a specific set of keywords Automatically identify and save contact information of potential customers Score a lead on their quality or likelihood to buy based on certain behaviors Automate workflows and trigger campaigns based on customer actions Send messages to multiple subscribers at the same time Personalize text messages using templates and custom fields Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple languages Track the number of open emails, messages, and texts for any campaign Matrix barcode that stores information Analyze and gain insights into data in real-time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Allows businesses to request reviews from their customers Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Send individual or bulk text messages at predetermined times Group leads or contacts based on their specific characteristics Short phone numbers that used to opt-in to SMS campaigns Send promotional campaigns or transactional messages via text messages Send messages via SMS Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Messaging system designed for contests and sweepstakes Set up connections to third-party platforms to improve business processes An extended application or connector that enables users to perform additional services with their current set of tools Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.8 (84) 4.8 Based on 84 reviews ## Pricing Value for money 4.8 (73) Basic $99.00 Usage Based,Per Month Value for money 4.8 (73) 4.8 Based on 73 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (82) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (82) 4.9 Based on 82 reviews ## User reviews Overall rating 4.9 Based on 84 reviews Filter by rating 5(75) 4(9) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EH Elodie H. Operations Manager Staffing and Recruiting ### "\[sensitive content hidden\] is Incredible" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 6, 2026 Pros The responsiveness of the team. \[sensitive content hidden\] has a been a huge help with onboarding our account and making sure we are set up for success! Cons it's a bit complicated when moving from a software with zero automation. A lot of things to learn to make sure we are using it to its fullest. Switched from [TextUs](https://www.capterra.com/p/154507/TextUs/) tools and resources at whippy are better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VW Vince W. President Staffing and Recruiting ### "President / Owner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2026 It's been very good, we're only scratching the surface of what we can do with Whippy so I'm excited we're training our staff to be more effective. Pros Very professional team who helps whenever there is an issue. Customer service and training is amazing. They never hesitate to jump on a call to help and this sets Whippy apart from everyone else out there. Cons I can't think of anything that makes me think any less of Whippy. Perhaps they can arrange hour meetings by default instead of 30 minutes sessions. Switched from [TextUs](https://www.capterra.com/p/154507/TextUs/) Could not text in bulk only in bits and pieces. platform was outdated and clunky Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KL Karen L. Recruiter Human Resources ### "Training for Whippy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 20, 2026 its a great tool to use when used correctly I was able to learn new tools and be abe to avoid mistakes Pros \[sensitive content hidden\] did amazing educating me with alot of features i had no idea we can use She was able to train is with patience and accuracy shes just great!!! Cons well that we still cant figure out te reason i was able to send 10,,000 plus messages when we dont have that amount of people in q4 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HC Hannah C. Owner Staffing and Recruiting ### "Whippy Help" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2026 I have always had wonderful experiences when I reached out for help. I leave with great ideas to implement! They will help with anything that I ask of them. Pros They respond so quickly and are ALWAYS happy to help with any issue that we might have. They resolve the issue and give me great feedback for what things I could change to make things better for us. Cons We have used a few different texting services in the past 10 years. Whippy has been #1 in customer service and help. We love the service they offer! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT B. Franchise Owner Staffing and Recruiting ### "Whippy is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 20, 2026 Pros Whippy's support, and specifically Ariana's coaching and consultation, is their best asset. While the product itself is great... the responsiveness to questions, adjustments, changes is top notch. Cons I wish the interface was a little less complicated... its very robust with lots of options... but for some, that makes it a little harder to navigate. Switched from [TextUs](https://www.capterra.com/p/154507/TextUs/) features, and quality were a lot better than textemall Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Renee A. Franchise owner Staffing and Recruiting ### "Whippy Transition" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 23, 2026 It has been extremely easy to make the change. They are very responsive and authentic to work with, enjoy working with \[sensitive content hidden\] Pros The intro demonstration call was amazing! Had us sold with that, but then the setup with \[sensitive content hidden\] was detailed and explained every step of the way. Her training was thorough, she answered our questions we before we could ask. \[sensitive content hidden\] has been very responsive to all our needs. Cons almost too many tools in the setting area, but we're learning. We did have some glitches transferring our messages from our previous platform, but I don't think that was a Whippy issue. Switched from [TextUs](https://www.capterra.com/p/154507/TextUs/) cost and will not e migrated in our new system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GW Gerette W. Director of Office Operations Staffing and Recruiting ### "A Game Changer for communication in the Staffing world" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2026 Ariana Pacheco has been an absolute game changer for our company. She has been assisting us with Whippy and has gone above and beyond in helping us successfully manage three Whippy accounts across four offices. Ariana has played a key role in helping us create high-quality, effective campaigns while also educating our team on all aspects of Whippy and the tools available to us. I especially appreciate her thoughtful suggestions on new tools and features we hadn’t previously taken advantage of — tools that I can already see will be a huge asset to our business moving forward. Ariana is always available, incredibly responsive, and genuinely eager to help with any questions or challenges we have. I honestly can’t imagine where our business would be without Whippy — and without Ariana as our guide. She has been an invaluable partner in our success. Pros Whippy has been a game changer for our staffing agency. It helps our offices stay connected with associates, manage client communication efficiently, and keep everything organized in one place. The platform has significantly improved our responsiveness and follow-up, making it an essential part of our daily operations. Cons We’re still discovering features we weren’t previously using, so it takes time to fully maximize everything Whippy offers. Switched from [Zipwhip](https://www.capterra.com/p/165106/Zipwhip/) Heard positive things regarding Whippy and it's capabilities Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AI Ami I. Owner Staffing and Recruiting ### "Happy Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2026 Great experience so far and we have only just now scratched the surface of its capabilities! The training and customer service has been excellent. Pros Whippy has been great for keeping in touch with our employees! The level of customer service that Whippy provides is next level! Cons This isn't really a Whippy thing but it's hard to find the time to learn everything there is to learn about Whippy's capabilities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Max D. Vice President Health, Wellness and Fitness ### "Whippy Tops Them All" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 15, 2025 My overall experience with Whippy has been excellent and I would highly recommend it to anyone looking for an all in one communication platform. Pros Whippy is an intuitive product that streamlines the communication process with employees and candidates. The value that you get from Whippy is well worth cost when compared to competitors. The platform is easy and user-friendly for setting up outreach to individuals or mass messaging. Cons I do not have any areas where Whippy has underperformed over the past 3 years. When an issue arises the Whippy Help desk is extremely quick at identifying and resolving it. Alternatives considered [TextUs](https://www.capterra.com/p/154507/TextUs/) [Sense](https://www.capterra.com/p/180547/Sense/) Reasons for choosing Whippy Both platforms were standard bearers within the industry but Whippy outperformed them and showed consistent ROI Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ET Eva T. Lead Recruiter Staffing and Recruiting ### "\[sensitive content hidden\] was a wealth of Information " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2025 Great program. \[sensitive content hidden\] took the time to provide training and I learned so much in a quick timeframe. She was amazing & I highly recommend. Pros Helps streamline the hiring process and gave me hours of time back in a day so I can maximize profits. Cons I have no complains after 6 months of use. The whole program is designed to be user friendly. I will recommend to others. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10006768/Whippy/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Connecteam vs Whippy](https://www.capterra.com/compare/153140-10006768/Connecteam-vs-Whippy)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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