# Page 2 | Deskera ERP Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Deskera ERP the right Enterprise Resource Planning solution for you? Explore 205 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10006773/Deskera-ERP/reviews

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Deskera ERP

4.5 (205)

[View alternatives](https://www.capterra.com/p/10006773/Deskera-ERP/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Deskera ERP

## Showing most helpful reviews

Showing 26-50 of 205 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JVR

José Vítor R.  
Owner  
Utilities  
Used the software for: 6-12 months

### "Easy to use and affordable"

June 16, 2025

5.0

The price is very affordable compared to other ERP softwares available in the market. I liked the support, it's very good and responds quickly.

Pros

Running a mid-size manufacturing operation, we needed something more robust than QuickBooks but couldn't justify NetSuite's cost. Implemented Deskera about 9 months ago and it's been exactly what we needed. The integration between modules is seamless - inventory updates automatically trigger accounting entries and reorder points. The real-time dashboard gives me visibility into cash flow, inventory levels, and production schedules without running separate reports.

Cons

there are a few functionalities that they could implement to make it easier to send proposals, and there are not enough material online to help you navigate through the platform - like Youtube videos.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Cost and value weren't compatible to what Deskera is offering us.

Review Source

VV

VINOD V.  
Web IT Engineer  
Design  
Used the software for: 2+ years

### "Deskera is a cloud-based ERP (Enterprise Resource Planning) software"

September 9, 2024

5.0

Deskera is a solid choice for small and medium-sized businesses looking for an affordable, easy-to-use ERP solution. However, for businesses with highly specific needs or those looking for more advanced ERP functionalities, other alternatives may be more suitable.

Pros

User-Friendly Interface: Deskera is known for its intuitive, easy-to-navigate UI, which makes it accessible to non-technical users.

Cons

Customer Support: Some users report delays or challenges in accessing timely customer support.

Switched from

[Info-Tech HRMS](https://www.capterra.com/p/250263/HRMS-All-in-one-Software/)

I made the switch to the new ERP software due to its cost-effectiveness

Review Source

Đỗ H.  
General Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Application suitable for all businesses"

December 5, 2020

4.0

This is exactly the business management software that I have been searching for a long time. I am a marketing agency with a lot of clients and in the past we had to manually manage it through Excel, although the market has a lot of management software and it is cumbersome because each tool stands separately. Only Deskera could do the package and turn around so easily. The road map is very promising right now and I see them actively taking care of their customers. Just need to improve the performance a little in the dashboard to make it work faster. Also there is nothing to blame. In addition, the price is very good, even a LTD but with what Deskera offers I think this is the next unicorn in the business software segment like CRM and ERP

Pros

I love the way the app manages companies and departments under one account. As a general manager I can easily view reports from accountants (daily receipts and payments, import and export invoices), reports from CRM about leads and deals gathered from sales staff, in addition, also manageable for payroll, timekeeping and travel reimbursement. All can be viewed in a single dashboard report. Very fast and convenient. Their mobile app is very intuitive and easy to use, able to create deals and browse permission applications on the go. Mobile apps are the one I appreciate most at Deskera, but in terms of features like Book, it's a bit confusing to start but they have quite a full Docs, me and my accountant are still working on and applying it. into your business.

Cons

In general, the basic features compared to other softwares on the market they are already complete. I would like to integrate more local banks to accommodate more tax patterns in different countries. Desktop application will be a little difficult to grasp initial usage, and it works a bit heavy, just improve its performance, add automatic integrations like Zapier, Pabbly Connect to be able to connect with other other marketing software.

Alternatives considered

[Odoo](https://www.capterra.com/p/135618/Odoo/)[SuiteDash](https://www.capterra.com/p/154949/SuiteDash/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Deskera ERP

Good cost, friendly support team and quick reply. They are also a large company that has been investing a lot of money. I believe in their future product development.

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Deskera has additional HR and client management, which makes it possible for me to work in one thread without having to move back and forth between different tools at a huge cost.

Review Source

VR

Verified Reviewer  
Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Completely Amateur Software"

July 21, 2021

1.0

I would stay away. In the span of 1 month, I initially reported 4 bugs, only to have 2 bugs fixed, and I ended up with a whole new set of 5 bugs. All while wasting 30+ hours QA'ing the product for them because they don't know how to integrate with Stripe properly. The reviews on G2, Capterra, and Appsumo must be sponsored because there's no way I'm the only person who integrated Stripe with Deskera and I'm the only one with tech glitches. 3 business owners contacted me asking why I'm sending duplicate invoices. Kudos to the Deskera team for adding Stripe integration WITHOUT testing and WITHOUT performing QA.

Pros

Nothing was positive about this experience for 4 months.

Cons

It's been 1 month since my original request to have fixes to something so simple, and more importantly, REASONABLE. (1) Email invoices directly from Deskera app (2) Add a payment link in the body of the email. (3) Add a payment link to the attached invoice. (4) Add payment details to their Integrated "Stripe Express" Dashboard. For bug (4), imagine as a business owner receiving 20 payments and none of them have customer info or any other details, all that Deskera shows is a blank page with totals. Photo is attached here https://tinyurl.com/yfev3e5g. This was the response for (4), and I quote: "If you further want to confirm who all have paid, that is what the Bank reconciliation process is for. You will need to reconcile your bank against the various payments you receive regularly as well..." (1) was resolved (2) was resolved (3) was not resolved (4) was not resolved There is a new (5th) problem where integration with Stripe sends out phantom invoices that are separate from the invoices generated in Deskera. Accompanying the (5th) problem is a (6th) problem, where this new phantom invoice contains (A) a different Invoice # (B) contains different net terms and (C) contains a different date of issue. Another new problem after integrating with Stripe, (7) there is no connection back and forth. I.e. I send out an invoice for $1,000. Client asks for a $200 price adjustment. Deskera invoice is updated to show $800. The payment link does not update to reflect new $800 total.

Review Source

Proinsias M.  
Owner Manager  
Design  
Used the software for: Less than 6 months

### "All in One Product for the small business in need of Financial Reports and a CRM and more"

December 1, 2020

5.0

I am pretty OK with software packages, but it was really easy to setup and configure. And I like the ability to customise the Quotes and Invoices. The UI and the UX is very good, and I do not feel myself using the word "Clunky"/. Also, the colours are nice and make me feel happy, even if I am doing boring stuff like accounts.

Pros

Hi, I only really got this for the invoicing system. I am a sole trader. I had been using Wave and they and now just focusing on the US and Canada Market. Deskera came at the right time. For me it is the Quotations and the invoicing and the accounting. That alone to me is worth the cost. And I can also give access to my accountant if they need to validate my returns. I also have a Sales and Purchasing dashboard that will bring me up a level so I can better understand my business. I had applied for a bank loan, and I was asked for management accounts, and to be honest I just had a bank statement with a basic spreadsheet. This will now give me better insights into my weekly financial status. Also, I can also see my Sales funnel all in one view . Just having that for my Bank Manger will make me more professional. Also it links in with the CRM with a mailing function. Just in those two modules you can replace at least 4 to 6 separate software apps. You can communicate from the app and have a mail list. You may want to consider extra codes if you want a larger mail list. There is only one employee, me, but if I am lucky I will be able to manage part-time staff and their payroll as well as my payroll. That again is another Bonus. Hopefully there will be a Client POrtal on the roadmap but to be honest th

Cons

I am missing a Client Portal but I am sure that will come in time. But that is something that I can manage on my wordpress site. Also, the EU GDPR compliance is nearly there, and I am sure that will happen in due course. I was listening to a seminar online and I am happy to know that they are nearly there.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[SuiteDash](https://www.capterra.com/p/154949/SuiteDash/)[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

Reason for choosing Deskera ERP

It really is 3 Business Packages in one great offer. At this point of my development I will just have my self as an employee, but I can now document my drawings. But when I hire someone extra staff during busy periods I not have a platform that will manage wages in a professional way.

Review Source

aka R.  
Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "Deskera will rule in this era"

November 29, 2020

5.0

Deskera is so huge in terms of features and uses that it is hard to begin! Deskera gives remarkably more value than the amount you spend. Being a small company, Deskera already provides more than what I need. I am happy that now I can go for a real expansion of my agency. I couldn't be more satisfied with my decision.

Pros

I love the process of setting up my account in Deskera, the customer support team is fabulous, and they helped me out even in the minutest issues. They pay their highest attention in detail and they make a point to make it supreme until you are satisfied with it. Deskera functionalities are awesome and they have made an amazing general user interface Deskera delivers maximum possibilities in almost all aspects Their mobile app is incredibly well designed and useful. Deskera is my 24-hour friend and is way more than just a general saas or app.

Cons

Synchronization between their three different apps is not as smooth as expected. Integrating Deskera with some more third-party software and saas apps will make it even more useful for me. I am considering that the 'cons' are nothing but just some teething trouble for Deskera. After a few conversations with customer support, I can clearly get the fact that there is a lot more to come and I am really very thrilled to join this team as a user in its early stages.

Review Source

VR

Verified Reviewer  
CEO  
Capital Markets  
Used the software for: Less than 6 months

### "Ultimate App for Business Owners"

November 16, 2020

5.0

I find myself saving money on other software subscriptions because Deskera is robust enough to replace them! Well thought out, seamless and easy to use Ui/Ux that is suitable for an SME or a large company

Pros

The first feature that i like about deskera is the ability to view different organisation within the same login email. That’s a huge one for me! Here are the rest of the things that i find great about Deskera: - i just need to learn this 1 app instead of buying several software and worry about integration later on - aggressive product development roadmap backed by substaintial funding - mature established product in the market with existing mmr customers so i am not worried that they are expanding beyond just a HRM software since they already nailed it on their HRM development - access controls that are not confusing to setup since deskera is split into (ERP, CRM and People) - supports compliance and regulations from many countries (and growing) - Well thought out, seamless and easy to use Ui/Ux that is suitable for an SME or a large company - API + Whitelabeling + CNAME!! - There is a “mailchimp” within the CRM so i can send emails campaigns :) - Last but not least: Great team from Singapore!

Cons

I would need to use the desktop version of Deskera to administer new employees

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Deskera ERP

Deskera is at a different league altogether, it can do so much more than most of the standalone solution in the market.

Switched from

[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

Due to expanding needs of the business, i find that Deskera covers wider spectrum of performance.

Review Source

Alban T.  
General Manager  
Computer Networking  
Used the software for: Less than 6 months

### "An excellent (and more complete) alternative to Xero"

November 10, 2020

5.0

My main issue of the past 2 years was to use an invoicing system and a separate bank reconciliation system because none other did support my bank. Another issue I had was providing a convenient way for external consultants to fill their timesheets and expenses. Deskera solves this and brings tons of other features on the table.

Pros

I've struggled to find a full-featured SaaS that would interface with my bank. Only Xero did, all the others didn't support it. Until Deskera, that is. As Xero's bills and invoice system is rather cumbersome, I used something else for invoicing and had to manually match payments to invoices, which was taking me hours every month. Now everything is integrated, and I have a whole bunch of other features (HR, Inventory management, CRM...) for a complete solution. I just love it. Plus, it has an auto-import function from Xero, so the transition was much easier than I thought. Oh, and as a cherry on the cake, the support team is great and reactive.

Cons

As it's a very feature-full solution, it can be overwhelming at times. It's not just fire and forget, you do have some configuration to do, which honestly can be a bit complicated if you're not used to this kind of software. And if you're migrating from solutions others than Xero or QuickBooks you might need some support.

Alternatives considered

[Odoo](https://www.capterra.com/p/135618/Odoo/)[Hiveage](https://www.capterra.com/p/129691/Hiveage/)[ERPNext](https://www.capterra.com/p/164441/ERPNext/)

Reason for choosing Deskera ERP

Bank integration, easy migration from Xero

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

Much better value while keeping bank integration.

Review Source

TY

Tae Y.  
Principle  
Information Technology and Services  
Used the software for: Less than 6 months

### "Making the Switch"

November 30, 2020

5.0

It covers distinct separate phases of my company and allows for the combining of different paid services. I look to continue saving on monthly expenses by having an effective and budget friendly solution.

Pros

I love that the developer of the software is listening to the users inside their Facebook private group and implementing the suggestions and changes. Any issues that arise are handled and provided with constant updates. New features and integrations are being deployed frequently, adding value to the purchase. The features and rich enough for my purposes and provides a tremendous value for my company.

Cons

While the software is not complex, making the transitions from decades of Quickbooks is time-consuming. I wish there was a way to import all my data and make the process a bit quicker and smoother. (Unless I overlooked this option somehow)

Reason for choosing Deskera ERP

Freshbooks at $50 per month was too expensive for my use case. Kashoo did not have enough features and felt limited.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

The interface was more modern, the ease of use using the software, budget-friendly pricing, and the support and roadmap of the developers.

Review Source

Divaksh J.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Deskera all-in-one platform has potential to make all other tools useless!"

November 20, 2020

5.0

Pros

1\. Pricing!! Most of us think it is costlier than the other solutions, but the fact is it is not. This ERP has a deadly combination of most ERP pillars CRM, BOOKS and PAYROLL modules. 2. It will significantly not only reduce administrative and operating costs but also improve overall productivity. 3. Not only web app has Good UX and UI but also it has one of the finest Mobile App I've ever used in an ERP; it makes your ERP available anytime anywhere right into your pocket. 4. You can manage shops, vendors, supply, sales, payroll, accounting everything from one Deskera. 5. Fully Goods and Services Tax compliant along with all major banks support. (India) 6. Deskera provides user-defined reports, intuitive charts and graphs and customizable alerts to monitor system changes. 7. They recently launched custom branding with CNAME, now we have it on our own domain as a completely white-labelled solution. 8. Customer service, they are responsive and profoundly serious about the product.

Cons

1\. As it is a full-fledged ERP, So the learning curve for advanced features is steep. 2. I wish it had a project management tool, right now for that specific reason we have to use another product. 3. Deskera is something that can become a crucial part of any organization in no time IMHO having two-factor authentication will lead to better reliability and worry-free experience. 4. Too much overwhelming for freelancers and small teams but good for large teams. 5. Integrations like Pabbly Connect, Shopify, WooCommerce, Amazon etc are missing.

Review Source

Keshav M.  
founder  
Management Consulting  
Used the software for: Less than 6 months

### "one stop solution for accounting, CRM & HR needs for any business"

December 1, 2020

5.0

I have been using Zoho books for more than 2 years now and was very scared to switch. I on a trial used deskera for almost a month and the learning curve have been awesome. I was so happy that I immediately purchased a code and also considering to upgrade it even. This tool has a huge potential and I am still enjoying that \[SENSITIVE CONTENT HIDDEN\] are active and ready to support. I purchased it for a manufacturing business and am really loving the option and features it has. I have full faith that this product will be my one-stop solution for accounting & HR needs (payroll for now). I wish that this product reach its full potential and we also grow with it.

Pros

1) easy to use 2) Faster learning curve 3) Awesome community 4) phenomenal customer support 5) equipped with modern marketing and management techniques including automation. 6) ERP features are amazing 7) Best mobile app to use and access data.

Cons

There is hardly any con as company resolves the issues so fast that it's not a con. every business has different need and software is so versatile that I adopt most of them, If few are left, then it could be a con, but team listens and finds a solution very fast.

Alternatives considered

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Switched from

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)

This product is cost-effective and the community is very young and more modern techniques friendly.

Review Source

Christopher K.  
Founder  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Deskera: Affordable Solution to an Expensive Problem."

November 28, 2020

5.0

I am happy, I am a simple man and enjoy simplicity with the ability to scale into complexity if needed. The charts, reporting features and accounting help make my life easier.

Pros

I love that its an affordable solution to an expensive problem, meaning its is an all in one suite that tackles problems from all angles and is completely easy to learn with just a bit of onboarding.

Cons

From my research, the company is trying to expand from its comfort zone in SE Asia to the West and is compared often with Zoho Suites, another amazing product which is a bit pricey, AKA too rich for my blood at the moment. There are minor hiccups with Deskera but are mostly my own fault that is solved with a quick chat to the responsive customer support team.

Alternatives considered

[Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)

Reason for choosing Deskera ERP

Price and promise of future features that are coming. I also like it is an all in one suite for a single price.

Review Source

Chua L.  
Founder  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Finally, A One-App Rules All Solution For My Business!"

November 29, 2020

5.0

Deskera All-In-One has been a wonderful investment I've made to ease my life. The time and cost-savings that Deskera will provide to SMEs and large companies alike would be tremendous. I highly recommend using Deskera!

Pros

The UI is straightforward which allows people I invite onto the platform not to be confused. Deskera is really simple to use with detailed documentation and has responsive support when needed. It is truly a set once and forget platform that already has, and will continue to make my life easier with regards to customer relationship management, accounting and employee payroll management. I am also in love with the expense reporting feature which comes in handy for financial reports.

Cons

So far nothing. Although Deskera is a revamped product under development, the team behind is very responsive and helpful.

Alternatives considered

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Deskera ERP

Better value for money and allows me to add users with different access levels and no extra cost

Switched from

[Kashoo](https://www.capterra.com/p/113351/Kashoo-Online-Accounting/)

Deskera All-In-One has almost everything I need - CRM, Employee Payroll Management and Accounting with limits which scale as my business grows!

Review Source

MS

Michael S.  
Managing Member  
Computer Software  
Used the software for: Less than 6 months

### "Deskera - A new era?"

January 28, 2021

5.0

Overall a positive experience, with a few unpolished edges but also with constant and rapid improvements and new features!

Pros

The software is full-featured and priced well when compared to older alternatives. The team at Deskera is very responsive, and the weekly video conferences are a revelation when compared to other stodgy alternative accounting software offerings.

Cons

Chat support appears to be in a country other than USA, which is fine, but occasionally chat will be unavailable during US business hours. The terminology/prompts on many screens are somewhat difficult to decipher, even for someone with accounting software experience. Although this may again be due to being in the US and having software that was created elsewhere. Many times I completely do not understand what an input field is asking for based on its caption, and there is no per-field help or tooltip, so I have to go search what those terms might mean. There are also times when fields change, for example: setting up a bank account will ask you to enter a "Code" with no onscreen explanation of what that is (is it a bank account number? is it my banking password? what is "code"?) and then after you enter and save the data, it is shown as a field called "Number" instead of "Code". HOWEVER, in dealing with the Deskera staff and support, I can see that they are CONSTANTLY improving and updating the software, and seem excited about their product and happy to help, so that keeps me interested in using it.

Review Source

MC

Michael C.  
Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "All-in-one solution that you can grow from within"

December 7, 2020

5.0

As the founder of a creative agency, we spend a lot of our time researching suitable software for our clients. Deskera surprised us pleasantly in that it's a potentially complete solution for our eCommerce clients based in the UK and EU, pending compliance. We normally use a mix of ShipStation, accounting software, HR software and so on but with Deskera seeing everything is in one place, we're looking at recommending it as a one-stop-all-in-one solution for our clients. We're very much looking forward for most of the pain points for UK/EU adoption to be addressed by Q1 2021.

Pros

I liked that each app (Books, Sales/CRM and HR) launches on their own subdomain for clear focus and purpose. If they all were in a single location it would have been a very cluttered experience. Each app has more features that you would expect. I really liked that you could start out in Deskera and as you grow, even to a really large size, you wouldn't need to look for a more powerful solution as you can remain within Deskera and keep growing inside of it. This is because it covers all the basic needs of a small business, but also covers the needs of a fast-growing enterprise, providing a secure growth pathway for your business.

Cons

The fact that they only just launched for the Western markets meant that they weren't fully compliant for most countries in the UK and Europe but they have quickly addressed this by doubling down on compliance for each country based on priority. I've been impressed with compliance uptake. The other thing I didn't like was the lack of mail tracking integrations for UK or European mail services, there wasn't any indication of when they will get added. It looks as though some of UK/EU users might have to externalise mail tracking outside of Deskera for the foreseeable future.

Alternatives considered

[CompanyHub](https://www.capterra.com/p/150740/CompanyHub-CRM/)[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[FreeAgent](https://www.capterra.com/p/122008/FreeAgent/)[Xero](https://www.capterra.com/p/120109/Xero/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Deskera ERP

While we usually find that a product or service does not always work that well as an "all-in-one" approach, we do believe that separating services that do them very well is best, Deskera seems to do it very well as an all in one solution that we haven't seen in other systems.

Review Source

VR

Verified Reviewer  
Musician | Online Tutor  
Music  
Used the software for: Less than 6 months

### "Incredible Suite of Apps/Products!"

November 28, 2020

5.0

Having bought this as a Lifetime Deal on AppSumo, I am blown away by the features included in Deskera for the price I paid. Being a small business owner, there are currently features in here that are beyond my immediate needs, but it is fantastic to know that I've future-proofed myself for expansion. I'm yet to uncover all of its secrets but I have absolutely no regrets. Deskera is a serious tool and I'm excited for its future evolution.

Pros

Of the three main apps included in the suite (Books, Sales & People), I think that Books (which is mainly focused on invoicing/finances etc.) is currently the most mature. The CRM (Sales) is also wonderfully feature-packed and it is honestly such a relief to finally have both of these tools in one dedicated space! In addition to that, other pros would have to be: the onboarding & customer support, the incredible mobile app, the community and the price of the LTD!

Cons

The integration of the three apps isn't as seamless as it could be. In talking to the customer support, they have assured me this is in the pipeline and I believe this will make the experience even smoother. I'd also like to see more integrations with third-party developers so that it's easier for Deskera to act as the central 'brain' of my workflow. I have every confidence that this will happen as the software evolves, so I'm reluctant to label this as a 'con'. Deskera is in the early stage of its development and I can only see it getting better as time goes on.

Review Source

Bei T.  
Marketer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Looking good!"

December 2, 2020

5.0

Pros

I hope that it'll replace a number of apps such as Waveapp, Salesflare, Nusii, and GetGist. Here's what I think: (1) I must say I'm liking the marketing portion. Though I'm on GetGist, I hope I can somehow integrate this in future, or perhaps if Deskera makes it good enough, I'll just transfer my entire email marketing over. Right now, I like that it has a few simple templates already. (2) Salesflare - I'm pretty sure this has enough potential to replace Salesflare, but I guess what Salesflare has that I like is the email workflow, which Deskera does not have yet. Not sure if it's in the pipeline. (3) Nusii - I use this a lot, and I definitely hope Deskera can develop this portion so that there's no need for me to jump from different apps, saving me lots of time. I heard that it's in the roadmap? For the accounting part, I'm quite sure it will replace Waveapp for me, as our needs are not as complicated. Overall, it doesn't look as complicated as I've imagined the platform to be, much easier than Plutio and some CRM that I've seen. Good start!

Cons

I hope that it will implement the Proposals/Digital signature function soon, as I'm still using a separate app for this.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Deskera ERP

Reviews in the Facebook groups, as well as those who have bought the software.

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

I was looking for a more complete suite for accounting purposes.

Review Source

🙂 Oliver M.  
Website designer  
Design  
Used the software for: Less than 6 months

### "My all in one solution... finally"

November 15, 2020

5.0

As someone who has tried and failed to use Clientjoy (vastly unready for even AppSumo) and Agiled app (great but has major limitations such as unique emails for each lead 🤷‍♂️) I was warmly surprised when I bought and tried Deskera Their mobile app is something else. Amazingly useful for such an expansive solution. Also, watching the Deskera webinar was like watching a polished keynote speech at times. They know what they’re doing. It feels like I finally have a working CRM, Sales pipeline and finance all in one solution.

Pros

Ease of use. Polished product. Not rushed. Ready for market. The teams support and drive.

Cons

Focus on selling products is unusable for me as a web designer but I just don’t touch that stuff.

Alternatives considered

[Agiled](https://www.capterra.com/p/206203/Agiled/)

Reason for choosing Deskera ERP

The product does all I need it to and their team are so friendly and accommodating. Their focus and drive makes it a product I’m excited to use.

Switched from

[Agiled](https://www.capterra.com/p/206203/Agiled/)

Agiled app had limitations such as having to have a unique email for each lead. It felt polished but limited and I wasn’t willing to have a half useful solution.

Review Source

Akhmad Syaiful N.  
CMO  
Information Technology and Services  
Used the software for: Less than 6 months

### "All in one ERP Software for SMB"

December 7, 2020

5.0

Awesome ERP Software

Pros

I like all the complete features on deskera, from books (Accounting), people (HR), CRM (Sales), and the latest with a website builder, all of which are available at affordable prices for such a complex system, the features are also integrated with many other applications It makes it easy for us to import a lot of documents, and I really recommend this for people out there, especially SMB to immediately take this deal, because when it passes, you will definitely regret it, out there are many applications that pay thousands of dollars and the deskera is very affordable, especially with a mobile application that is cool and can be taken anywhere so that we can see where our business performance is through the application, this is an honest review and you have to try it yourself, thank you

Cons

So far there are no complain, what you have to check is deskera have compliance with your country or not

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Complete features in Deskera and Indonesia Compliance

Review Source

AM

Arman M.  
Sales  
Information Services  
Used the software for: Less than 6 months

### "An affordable alternative to Xero and Quickbooks"

November 13, 2020

5.0

Very good. Finally, I can ditch all the costs associated with Quickbooks. Very easy also to switch from their user interface since it takes the same terminology any accountant CPA would do. Easy transition.

Pros

Very complete Accounting software that has everything a small business needs. - Multicurrency - US Tax compliance Ready - Inventory Management - CCPA & GDPR compliant Very solid and quality product overall. great combo if you use the full suite (namely Deskerra Sales CRM + People for HR).

Cons

Nothing in particular. EU Tax compliance is lacking a bit at the moment but being in touch with their development team I know it will be live very soon.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Cost and lack of innovation. Deskera does a lot in this regard. They have a great mobile app, very usable on the go.

Review Source

VR

Verified Reviewer  
Owner/Interaction Designer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great SMB accounting software with loads of extras"

November 4, 2020

5.0

Pros

I'm currently using Deskera for accounting to replace Waveapps. While there seems to be a bit of a learning curve, it's not all that different, and there is a large feature set. Accounting \*alone\* is worth the price for me. I'm planning to bring on some VAs and contractors early next year and having HR and CRM functionality in one tool is a huge value.

Cons

The "revamped" interface is great but still undergoing some integrations. The main thing missing for me from Waveapps is the ability to connect my business credit card to track expenses (my bank account workds fine). Customer service has been very responsive and let me know it's under development, but for now I still have to import items which is annoying.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing Deskera ERP

The combination and integration of tools in Deskera will replace future needs for separate HR and CRM subscriptions.

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

I wanted to consolidate my business tools, focusing first on my accounting options.

Review Source

Ameya A.  
Founder  
Education Management  
Used the software for: Less than 6 months

### "Finally Something That Works for India"

November 2, 2020

4.0

Overall the experience is good so far.

Pros

Hi, I have been looking for a software for our oganization that can manage customer support, invoicing and other regular tasks. We were using Zoho for quite sometime and later the cost got unaffordable. When I discovered Deskera, it solved most problems. It is easy to use, affordable. The best thing is that is is compatible to Indian GST. I have tried many tools before switching from Zoho but none was natively compatible to Indian GST All tools either had an option to manually add all details to create a remotely good and compatible invoice as per the norms. But Deskera handles all that on its own. Also since it is cloud based, we are not restircted to one location and can work on the go even on the phone via the mobile -app Also, it comes with 3 in 1 tool. It provides Deskera Books, CRM and People. So I dont need to rely on multiple tools. I am happy that i discovered them.

Cons

It was a little tough to switch from other product but may be that is involved in all transitions.

Review Source

RM

Rangel M.  
Director, Finance  
Design  
Used the software for: Less than 6 months

### "Outstanding All-in-One Solution for Small Business"

December 18, 2020

5.0

I was simply an accounting software guy at the time. Prepared to sign up for Quickbooks. I was surprised to see that everything looked pleasantly clean and nice while onboarding. The good surprise was to see Deskera's other characteristics and additional modules such as the webpage builder. It has also an email templates for email campaigns to make the suite of application a must have package. The technical support is beyond anything else I’ve experienced, including a very supportive Facebook group that doesn't give me the feeling that after the sale is done, it's going anywhere. This makes me feel better about my acquisition.

Pros

1\. Outstanding support 2. Easy to use interface 3. Feature rich mobile application 4. Regular improvements and hot fix 5. Pleasing UI 6. All solutions required for a small and medium size business to operate is included in the suite of applications. 7. Pricing

Cons

I would love to see contract management and digital signatures plus more store integrations, but these are on the roadmap and next year it seems they will be available. Some additional improvements to strengthen the UI/UI by minimizing navigation clicks and page transitions can be implemented.

Alternatives considered

[Deskera ERP](https://www.capterra.com/p/10006773/Deskera-ERP/)

Reason for choosing Deskera ERP

Innovative and feature rich application with huge potential for growth.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Better features and pricing.

Review Source

Patrick H.  
Co-founder & CEO  
Computer Software  
Used the software for: Less than 6 months

### "I've had the same Deskera support ticket for 3 months - their support is nonexistent"

October 26, 2022

1.0

Awful. Deskera's support is non existent. I literally follow up daily and they've cost me so much money. I hate this company.

Pros

Nothing, it doesn't work and their support team is a joke. I've never had a worse experience than Deskera's support team.

Cons

Everything. Deskera doesn't have a support team. The product is full of bugs. The API documentation is incomplete and I can't get a copy and paste answer to my support query for months. It's absolutely frustrating. Stay away from this terrible product.

Reason for choosing Deskera ERP

They had a lifetime deal. Too bad the company is a scam and doesn't work. The support doesn't exist. Nobody answers even if you follow up daily. I've never seen a support team so bad.

Review Source

Hanif Y.  
Licensed Financial Planner  
Financial Services  
Used the software for: Less than 6 months

### "An Amazing Software"

December 4, 2020

4.0

Pros

This a really an amazing deal. I can get invoicing, accounting and crm application in one software only Just a few days ago, waveapp announced that they will discontinue service outside US. So this software is the one of the best alternative software

Cons

I was surprised that they have an office at Kuala Lumpur, Malaysia. However, currently not fully compliance with Malaysia system. I hope that, Deskera team will continue improvise their system to comply with Malaysia system and integrate with Malaysia local bank

Review Source

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